325 Courses in Birmingham

This highly-regarded course gives team leaders, supervisors and managers, the training they need...

The course covers the latest fire safety regulations and the roles and duties of employees and their responsibilities on Fire Safety. The course is designed to meet and comply with the Regulatory Reform (Fire Safety) Order 2005.

The course covers primary and some secondary skills allowing the flexibility to add extra subjects where needed.

The Health and Safety (First Aid) Regulations 1981 Emergency First Aid at Work

This medication training course covers a wide range of topics relating to the safe handling and administration of medication within the health and social care industry, such as The Medicines Act and controlled drug schedules. The course covers the requirements set out in The Care Certificate, in NICE guidelines, and by the Care Quality Commission. This practical medication administration course includes competency sign-off.

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

A high-impact programme designed to be fun and to get people fully involved. The first-class, jargon-free content is based on what people need to know in practice, not off-putting legal language. This introductory course covers: Introducing Working Safely: Accidents can happen to anyone. The realities of the human suffering behind the statistics. The importance of personal responsibility. Defining hazard and risk: Focusing on the six broad hazard groups, participants are asked to think about the hazards and risks they come across in their own work. 'Risk assessment' demystified. Identifying common hazards: All the main issues - aggression and violence, asbestos, bullying, chemicals and harmful substances, computer workstations, confined spaces, drugs and alcohol, electricity, fire, getting in and out, height, housekeeping, lighting, manual handling, noise, personal hygiene, plant and machinery, slips and trips, stress, temperature, vehicles and transport, and welfare facilities. Improving safety performance: Bridging the gap between management and workforce, encouraging participants to play their part. Also covered: contract work, inspections, safe systems and permits, protective equipment, signage, emergency procedures, reporting and health checks.

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

This course looks at the initial alert and the decision-making process in deciding to make a referral, taking into consideration consent and capacity of the alleged vulnerable adult, keeping them at the centre of the decision-making process. How and who to refer to and the different types of response you could expect.