2561 Courses in Birmingham

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview Internet is the main source of marketing today and Digital Marketing along with Social Media Marketing helps the business to stay alive in the digital world. Earlier companies use to spend a lot of money on traditional ways of marketing and still, they were not able to reach global clients. With the existence of Digital marketing, they are able to break the barriers to reaching global clients. With the use of Social Media Marketing and Digital Marketing organisations are able to reach every corner of the world and also it is very cost-effective. Digital Marketing encompasses various channels like Search Engine Optimisation, Social Media Marketing like usage of Facebook, Facebook marketing, Ad Words, and Email Campaigns and is list is longer. All these tools are used to cover global marketing. No matter where you are located in the world, your product can reach clients anywhere in the world. This course will help develop innovative social media strategies, and to boost brand awareness with rich content. With the effective analysis of campaign results, you'll be on track to exceed sales targets and advance your career with the latest social media marketing techniques.

Overview This course shows participants how to deal with documents in an electronic way to get rid of the paper's hard copy which takes a lot of space and time. It will also update you with the Digital Asset management or EDRMS system and changes that happen to take place with the passage of time. The advanced technology leads to Advance EDRMS systems with enhances features.

Overview This course is designed to evaluate the financial statement, budget and making an effective decision. It will help to understand Discounted Cash Flow and its techniques, applications of financial statements and decision-making process.  In this programme, you will challenge representatives to learn how to make use of financial statements to assess the strategic or financial performance of an organization. It will help to understand DCF Discounted Cash Flow techniques along with their apps for financial making decisions and making use of ratios in order to identify the major areas of concern. Find out the elements like weaker financial signals, major success factors, and robust financial signals within your own industry. It Projects future performance assuredly through real-world budgeting.

Overview This course is specially designed, this 5-day Financial Risk Management training course works to expand delegate's understanding and practical skills in the field of financial risk management. Specifically, this training course investigates the inter connection of risk in terms of markets, credit, operations, liquidity and reputation. Via intensive instruction and practical exercises, delegates will explore relevant techniques and methodologies, such as value-at-risk, credit modelling and stress testing.

Overview The most significant network between the organisation and their investors is Financial Statements and annual reports. It is very important to understand the role of these factors to have better communication channels. This course will give you intense knowledge to prepare financial statements according to International Financial Reporting Standards. IFRS regulates financial reporting standards and according to it the company's financial reporting should be transparent. Thus, if it is as per IFRS rules, its credibility can be trusted. It will also help to analyse the financial statement and annual reports. It will enable you to evaluate corporate accounts and make strong decisions and judgements about the company's status.

Overview Corporate frauds have the inherent power to bring large organizations to their knees, cause huge monetary loss, prompt lawsuits followed by significant legal expenses, lead to the imprisonment of employees and deteriorate confidence in the market, governments, and institutions. In response, corporations and governments across the globe have stepped up their effort to inspect, prevent and penalize fraudulent practices; resulting in a greater emphasis on the domains of forensic auditing and accounting in the current economy. This training course will empower you to recognize the root causes of fraud and white-collar crime in the current economy, understand the categories of fraud, equip you with methodologies of fraud detection and prevention, and heighten your ability to detect potential fraudulent situations. In addition to the fundamentals of fraud investigation and detection in a digital environment; profit-loss evaluation, analysis of accounting books, legal concepts, and quantification of financial damages are also examined in this course

Overview The course curriculum covers human resource planning; recruitment and selection; employee training and development; employee health and safety etc. Based on the fact that knowledge is the gateway to engagement, the 'HR Management course' is designed to build participants' awareness and knowledge of the major functions that make up a modern HR department. 

Overview Currently, IFRS consists of two principles-based standards, IAS 18 Revenue and IAS 11 (Construction Contracts) and three IFRS Interpretations. These were criticised for failing to provide adequate guidance on application - they have been described as 'vague and inconsistent'. The IASB and the US Financial Accounting Standards Board (FASB) collaborated on a project to develop improved, converged standards for revenue recognition. Preparers must develop a policy for measuring the amount and timing for recognising revenue for goods and services. Revenue is a key performance indicator that drives the recognition of expenses and profits and the valuation of an entity.