Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response
Grateful Leadership: In-House Training Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face. Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What you will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment Summary What did we learn, and how can we implement this in our work environments?
Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
In this course, students will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network.
This dentistry first aid course fulfils your GDC requirements for dentistry first aid. We can either come to you or you can join us at our Showroom in West Sussex. we pride ourselves on having modern equipment designed especially for CPR and course will help you to fulfil all requirements.
Having difficulty implementing '5S'? This workshop focuses on how to make '5S' meaningful to people, and how to link it with company goals. “5S, that’s just all about keeping things organized and tidy, isn’t it? Or maybe you have heard someone say: “Why make a big deal out of cleaning up?” But 5S is not really about the aesthetics of the work place, or even about the efficiency gains you will achieve (typically, 10% to 30% can be easily achieved). The real benefit of 5S is the introduction of standardised operational practices to ensure efficient, ergonomic, repeatable, safe ways of working. This brings many benefits: higher quality, lower costs, reliable deliveries, increased morale, and improved safety … to name but a few. It will also result in a highly visual workplace which contributes to achieving one of the most important results of 5S : making problems immediately obvious. 5S works by helping the team eliminate the seven wastes of lean manufacturing: Waste in Transport, Inventory, Motion, Waiting, Over-processing, Overproduction, and Defects.It is therefore one of the most powerful Lean Tools, and provides a stable foundation upon which to build all of your other improvement programs, Lean Tools and Practices. It is also one of the simplest to implement, and can be applied within your manufacturing environment, office processes or even within a service industry. 5S is a team approach and requires the participation of everyone within the area in which it is applied to be effective. Structure of the Course This one day course will provide you with a comprehensive overview of the 5S Process and how you can implement it to your organization. It's approach is based on the experienced gained by implementing '5S' in many organizations. It focuses on highlighting what makes '5S' programmes fail, how to engage your personnel in defining and deploying your '5S' strategy, and how to sustain it over time. This workshop looks at '5S' as an integral part of your day to day operational management system, rather than an activity to be managed as a stand alone project. Who Would Benefit from this 8D Approach? Owner-managers, managers at all levels in the organisation, especially team leaders, supervisors and middle managers. Delivery The workshop is delivered through virtual tutor-led live classes. Cost £200 + VAT Booking terms and conditions If you are unable to attend, please let us know 2 weeks in advance of start date. Refunds will be considered on an individual basis. Failure to attend will still require full payment. Ticket fee provides online access for one person only connected from one device. In-House Option This workshop can also be delivered in-house as a stand-alone training workshop or integrated into wider improvement activities. In-house training also provides the opportunity to tailor training to the specific needs of your organization and use an actual problem to demonstrate the methodology. Contact us for bespoke pricing at compete@cforc.org We will be happy to discuss Problem Solving in the context of your own business needs. If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.
In the past, popular thought treated artificial intelligence (AI) as if it were the domain of science fiction or some far-flung future. In the last few years, however, AI has been given new life. The business world has especially given it renewed interest. However, AI is not just another technology or process for the business to consider - it is a truly disruptive force.
The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.
Our *NEW* Mini First Aid Baby Proofing class is our second class, designed for parents and carers of babies and children over 3 months. It can be taken after our 2 hour Baby and Child First Aid class, or in isolation for those parents who are starting their weaning journey, or have a baby on the move!
Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.