Name: Communication Strategies 1 Day Workshop in Belfast
Price: 595 GBP
Availability: InStock

Belfast

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Mangates

Practical Sales Skills 1 Day Workshop in Belfast

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course  Overview:
This report writing training is aimed at people who are new to report writing or who need to improve their report writing skills. As you would expect from us, this is not a programme covering theory alone. You are expected to put into practice what they are learning as they go through the day.
This training will help you to develop the report writing skills of your participants and ensure you deliver a successful report writing training course.
Course Topics:
Section One – Introduction to Report Writing
This section covers the key principles of report writing and lays the foundation for the remainder of the day’s activities. Topics covered include:
 Why a report?
Why are some reports ineffective?
Basic Principles of Report Writing
Structure of Business Reports
Section Two – Plan and Prepare
This section looks at a number of techniques to help report writers prepare before                beginning the task of writing. Great emphasis is placed on planning and preparing. We consider this to be the key to effective report writing. Topics Include:
Purpose of the Report
Knowing your Readers
Generating Ideas
Sources of Information
The Extended Pyramid
Report Outline
Section Three – Write the Report
Participants work on an actual report or develop one from a brief provided by us.  This section builds on the principles already covered and we also cover topics such as:
Getting Started
Overcoming Writer's Block
Language
Section Four – Check and Edit
In this final section we consider the importance of checking and editing reports     before submitting. We suggest an approach that gives the best chance of ensuring that  participants present professional reports to their readers.
Participants get the opportunity to practice their checking techniques using the reports they produced earlier.
Course Feature:
By the end of this report writing training you will be able to:
Prepare and plan reports that meet their intended purpose
Produce reports that conform to an established and acceptable structure
Proofread and edit their reports effectively before submitting them to their intended readers
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Report Writing Skills.

Financial Reporting

Writing Skills

Report Writing 1 Day Training in Belfast

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Belfast

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Belfast

Boost Customer Satisfaction: Join us 1 Day Training in Belfast

Loughborough

<div>
		

		<div>
			
			<p>A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.</p>
			<div><i></i> 4 x 3 Hour Sessions</div>
			<div><i></i>  £890.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.<br /></span></h4>
<h4><span>Aim: To provide insight and develop the sales management skills of the participants through discussion, exercises and practice drawing out individual experiences to support the managers development<br /></span></h4>
<h4><span>Duration: The programme is made up of 4 x 3-hour virtual modules or 2 days in person.<br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490  Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Programme content</h3>
<h4>Module 1</h4>
<p><strong>Know Yourself and Your Team</strong></p>
<p>'To understand others, you must first understand yourself'.</p>
<ul>
<li>Personal questionnaire which highlights their behaviour traits</li>
<li>What the results mean</li>
<li>How their behaviours impact results and business relationships</li>
<li>How you use these when working with your people</li>
</ul>
<h4>Module 2</h4>
<p><strong>Understanding individual and team motivation</strong></p>
<ul>
<li>Complete a Motivation Exercise and then look at</li>
<li>How the Sales Management Process can act as a motivation tool</li>
</ul>
<p><strong>Effective Team Meetings</strong></p>
<ul>
<li>Do and Don'ts of effective Team Meetings</li>
<li>Interest, Commitment, Enthusiasm - ICE in Team Meetings</li>
<li>Providing focus and gaining commitment</li>
<li>A great Agenda</li>
</ul>
<h4>Module 3</h4>
<p><strong>Positive Performance Management</strong></p>
<ul>
<li>Refresh on the role of a Sales manager</li>
<li>Meeting the Account Manager, why, how often, where, what discussed</li>
<li>Account Manager ownership and responsibility</li>
<li>How to identify performance gaps and skills gaps</li>
<li>How to identify team and individual issues and providing the focus needed to overcome these</li>
<li>How to gain commitment and following through in business reviews meetings</li>
<li>How to motivate the individuals in Business Review Meeting</li>
<li>Having difficult conversations and deal with difficult situations </li>
</ul>
<h4>Module 4</h4>
<p><strong>Performance Coaching</strong></p>
<ul>
<li>Links to the previous session</li>
<li>Coaching Styles</li>
<li>Provides the coaching tool for use in Performance Coaching discussions</li>
<li>Consultative Questioning to ensure Account Manager ownership</li>
<li>Live demonstration</li>
<li>Practice the skills</li>
</ul>
<p> </p>
<p></p>

A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
4 x 3 Hour Sessions £890.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
Aim: To provide insight and develop the sales management skills of the participants through discussion, exercises and practice drawing out individual experiences to support the managers development
Duration: The programme is made up of 4 x 3-hour virtual modules or 2 days in person.
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490 Plus VAT
 

Modules/Lessons

Programme content
Module 1
Know Yourself and Your Team
'To understand others, you must first understand yourself'.
Personal questionnaire which highlights their behaviour traits
What the results mean
How their behaviours impact results and business relationships
How you use these when working with your people
Module 2
Understanding individual and team motivation
Complete a Motivation Exercise and then look at
How the Sales Management Process can act as a motivation tool
Effective Team Meetings
Do and Don'ts of effective Team Meetings
Interest, Commitment, Enthusiasm - ICE in Team Meetings
Providing focus and gaining commitment
A great Agenda
Module 3
Positive Performance Management
Refresh on the role of a Sales manager
Meeting the Account Manager, why, how often, where, what discussed
Account Manager ownership and responsibility
How to identify performance gaps and skills gaps
How to identify team and individual issues and providing the focus needed to overcome these
How to gain commitment and following through in business reviews meetings
How to motivate the individuals in Business Review Meeting
Having difficult conversations and deal with difficult situations
Module 4
Performance Coaching
Links to the previous session
Coaching Styles
Provides the coaching tool for use in Performance Coaching discussions
Consultative Questioning to ensure Account Manager ownership
Live demonstration
Practice the skills
 


Mpi Learning - Professional Learning And Development Provider

A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.

Sales Management

General Admission

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Belfast

Emotional intelligence 1 Day Training in Belfast

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

Effective Change Management An Interactive One Day Program

“Change is the only constant” – Heraclitus, a Greek philosopher

Why Change Management?

According to Harvard Business Review, 70% of all change initiatives fail. Another study by Towers Watson found that only 25% of change management actions are successful over the long term. All around us, technologies, processes, people, ideas and methods are continuously evolving, affecting the way organizations run their operations.

Developing effective change management skills then becomes not only inevitable, but also critical in today’s dynamic professional world as organizational change becomes more of a norm than an exception.

The Leading Change Management program will give aspiring change agents and managers the tools required to implement changes successfully with positive acceptance throughout the organization.

Program Overview:

The Leading Change Management program is designed to promote excellence in the management of change by introducing participants to the skills required at each step of the change process.

Built on the latest research and practice in North America, this program develops, challenges and inspires leaders to lead successful and rewarding organizational change initiatives.

The concepts and methods learned are immediately usable in the workplace, leading to faster implementation of change projects that achieve and sustain concrete results.

Learning Objectives:

To introduce the step by step change management process and the range of tools and methods available to address change challenges and problems
To provide insight on relevant, practical and applicable change management skills and equip participants to effectively engage with change processes in the workplace
To improve awareness and confidence for using change management tools and models required to design appropriate change plans for the workplace

Agenda:

The Nature of Change
Drivers of Change
Vision and Mission of Change
Eight Steps to Effective Change Management
Change Strategies
Change Resistance
Effective Communication Skills to Lead Change
Effective Leadership in the Change Process

Target Audience:

There is no Eligibility Criteria for this training, anyone can attend this training.

Effective Change Management 1 Day Workshop in Belfast

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

Anyone in a position of managing or leading others will benefit from the message delivered by these managing performance training. 

This training set out to help you to manage the performance of your workforce through common sense techniques that focus on the effective use of communication and goal setting to improve productivity and increase morale and motivation. 

The session will steer away from the procedural, form-filling approach to performance management/appraisals and instead focus on the skills required to effectively cooperate with team members, develop their skills and ensure they feel incentivised to succeed. With the techniques outlined in this training course you will feel empowered to enhance the performance of your team and begin to collaborate with them to improve their behaviors and ability in their role. 
Course Contents:
Managing Performance to Increase Productivity with our Quality Training

Management is ultimately about getting things done through others. Without a structured and clear approach to managing performance, where employees know what is expected of them and how they should approach their role, a manager is unable to effectively meet the level of productivity that is required. This will reflect badly on them and can impact on their own development. 

Therefore, managing performance can be one of the single most important things for a manager to get right. This requires a goal-focused, common-sense approach to working with employees that ensures they are motivated and focused on success.

These ‘Managing Performance’ training course materials will provide you with everything you need to develop the skills and build the confidence of your management audience.
 
Ultimately, the aim of these managing performance training course materials is to ensure you have the knowledge and skills to help you develop a team of high performing employees that are focused on success.
Course Topics:
The Importance of Managing Performance – Establishing the key elements to a managing performance approach, why this is important and the benefits it can have for a manager. 

Making Performance Management Work – Changing current perceptions to performance management and highlighting the key factors that will help make it a success for managers. 

Setting Goals – Identifying what makes goal setting work and how it underpins the entire managing performance process. Linking goal setting to record keeping to ensure effective processes.

Reasons for Poor Performance – Highlighting the underlying factors behind poor performance and individual mindsets. 

Helping Poor Performers – Focusing on behaviour and results – translating ‘attitude’ to observed behaviours and looking to create improvement opportunities. Activities that review specific workplace scenarios. 

Developing Average Performers – Knowing values and motivators, what drives performers and how to get the best out of their performance whilst still encouraging them. 

Guiding High Performers – Establishing boundaries, creating opportunities, giving feedback and knowing when to praise. 

Managing Conflict and Discipline – Resolving conflict issues and embracing the opportunity disagreement can provide. Looking at the key components of discipline and following a set structure for implementation. 

The ‘DESC’ Model – Provision of a communication model that assists participants with structuring conversations around performance issues.

Performance Conversations – A practical activity following theoretical set-up that allows participants to practice and review the skills of effective performance communication. 
Who can attend?
Anybody who is interested in learning Managing Skills can attend this training.
Course Feature:
At the end of this managing performance, you will be able to
Manage performance by setting clearly aligned goals that are documented 
Identify causes of poor performance whilst working with employees to improve and develop 
Recognise and communicate success, focusing on behaviour and result
Cooperate with employees in order to increase productivity, morale and motivation.
Certification:
Once after the training you receive course completion certificate.

Managing Performance 1 Day Workshop in Belfast

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

This course focuses on effective negotiation techniques to be successful in different situations and with people holding different levels of power. The course evaluates how negotiations impact the organizations and ourselves. Reflect on the different outcomes that can be achieved through negotiation and understand which outcomes are acceptable for the intended objectives. Finally participants reflect on the influencing process and how one can achieve things without having the authority or power. 

Each module has been carefully selected based on the intake and skills gaps of the specific audience. After a brief introduction, participants are given 1 to 2 minutes to introduce themselves, practicing their presentation and communication skills (if the intake has included the requested video, this introduction will only be 1 minute). 

Learning Objectives:

At the end of this course, you will be able to:
Define negotiation and influencing stages and how to do so effectively. 
Understand different aspects of negotiating: persuasion, manipulation, assertiveness, rationalization, and active listening. 
Understand individuals and organizations (attitude, behavior and culture). What each party expects, dealing with emotions, and resistance. 
Power play: who is in control and how to change it – tactics and coordination of power. The importance of knowledge.
Understand communication strategies, effectiveness in communicating, verbal and nonverbal 
Orchestrating a plan: positioning, anticipating problems, managing conflicts, and  approaching others for help. 
Understand interpersonal skills: importance of self-awareness, adapting expectations, and resilience. 
Understand results: risk assessment, damage control, keeping good relationships, win-win outcomes. 
Understand how to use BAPNA, ZOPA, negotiation canvas and other tools and strategies.
Understand how communication and presentation skills empower your negotiation abilities. 

Agenda:

Before We Begin
Welcome/Introductions
Purpose/Inspiration
Course Dynamics
Self Evaluation on Basic Negotiation Skills Knowledge - Class Discussion

Negotiation Canvas
Understanding the Methodology
Think, Feel, See, Hear, Say and Do
Giving and Taking
Points of Interest
Plan B (Key Arguments and Drawbacks)

BATNA and ZOPA
BATNA - Best Alternative to a Negotiated Agreement Intro
Example/Role play: Selling a Car
ZOPA - Zone of Possible Agreement or "bargaining range” Intro
Example/Role Play: Overcoming a Negative Bargaining Zone

Evaluating Success
Defining Negotiation Success
Criteria to Evaluate/Measure Success and Effectiveness
Exercise/Role Play: Hand Shaking
Maintaining a Continued Positive Relationship

Influence and persuasion 
Definitions
General Overview
Positive and Negative Ways to Influence
Open Discussion: Sun vs Wind Tale 
Video: Perception and Persuasion
Video: The Science of Persuasion

Introduction to Communication and Presentation skills
Communication Skills
Exercise/Role Play: Connecting Strangers
Presentation Skills
Exercise/Role Play: Words Clearly Spoken and Silence
Video TED: How to Sound Smart - View and Discuss

Conclusions
Wrap Up
Self Assessment GAP
Feedback Form
Closing Remarks

Negotiation Skills - Professional 1 Day Workshop in Belfast

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

For the better part of everyday, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. 

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Learning Objectives:

This workshop will help teach participants how to: 
Identify common communication problems that may be holding them back
Develop skills in asking questions
Identify what their non-verbal messages are telling others
Develop skills in listening actively and empathetically
Enhance their ability to handle difficult situations
Deal with situations assertively

Agenda:

Module One: The Big Picture
What is Communication?
How Do We Communicate?
Other Factors in Communication

Module Two: Understanding Communication Barriers
An Overview of Common Barriers
Language Barriers
Cultural Barriers
Differences in Time and Place

Module Three: Paraverbal Communication Skills
The Power of Pitch
The Truth about Tone
The Strength of Speed

Module Four: Non-Verbal Communication
Understanding the Mehrabian Study
All About Body Language
Interpreting Gestures

Module Five: Speaking Like a STAR
S = Situation
T = Task
A = Action
R = Result
Summary

Module Six: Listening Skills
Seven Ways to Listen Better Today
Understanding Active Listening
Sending Good Signals to Others

Module Seven: Asking Good Questions
Open Questions
Closed Questions
Probing Questions

Module Eight: Appreciative Inquiry
The Purpose of AI
The Four Stages
Examples and Case Studies

Module Nine: Mastering the Art of Conversation
Level One: Discussing General Topics
Level Two: Sharing Ideas and Perspectives
Level Three: Sharing Personal Experiences
Our Top Networking Tips

Module Ten: Advanced Communication Skills
Understanding Precipitating Factors
Establishing Common Ground
Using "I" Messages

Module Eleven: Wrapping Up
Words from the Wise

Target Audience:

Anybody who is interested in learning Communication Strategies Skills.

Communication Strategies 1 Day Workshop in Belfast

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don&rsquo;t even know that they have a need.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The critical piece of this process is &ldquo;connecting the dots.&rdquo; We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn&rsquo;t mean that it&rsquo;s a guaranteed sale.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes</strong> &ndash; Participants will be able to:</p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research and understand each unique customer to demonstrate expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct productive meetings to discover useful information to formulate the most effective solution(s);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Propose plans that are fully aligned with the target&rsquo;s situation and needs;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Increase abilities to engage and motivate the prospect/client through compelling presentations;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Convey emotional intelligence enthusiasm and sincerity to get client buy-in;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sales Presentation Skills</strong>&nbsp;is a 4-hour interactive virtual class.</i></p><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Alan M. Kriegstein, President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ALA Scientific Instruments, Inc.</span>

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need.
The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale.
Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about.
Outcomes – Participants will be able to:
Research and understand each unique customer to demonstrate expertise;
Conduct productive meetings to discover useful information to formulate the most effective solution(s);
Propose plans that are fully aligned with the target’s situation and needs;
Increase abilities to engage and motivate the prospect/client through compelling presentations;
Convey emotional intelligence enthusiasm and sincerity to get client buy-in;
Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and
Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.
 
Online Format—Sales Presentation Skills is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future.
Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

Improving Communications Uk

SALES PRESENTATION SKILLS

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This short workshop introduces delegates to a new way of experiencing the learner review process, making it meaningful for the learner, employer and assessor.</em></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The workshop will<br fr-original-style="" style="box-sizing: border-box;"></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore the value of a meaningful review for learners&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Identify how to use intrinsic motivation to drive learners&#39; progress and engagement</li><li fr-original-style="" style="box-sizing: border-box;">Identify the value of the reflection process and how to use this in the review narrative &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Explore questioning techniques </li><li fr-original-style="" style="box-sizing: border-box;">Provide a new perspective on the review process</li></ul>

Learner Reviews can often be viewed as a laborious admin task, where we need to tick boxes for funding purposes. 

We will help you to find the value in the review process - how you can use it to motivate your learners, engage your employers, achieve the progress and success that we are aiming for!

This 2.5 hour workshop will: 

● Explore the value of a meaningful review for learners 

● Identify how to use intrinsic motivation to drive learners progress and engagement 

● Identify the value of the reflection process and how to use it in the review narrative 

● Explore questioning techniques
 
● Provide a new perspective on the review process 

Join us to be inspired by reviews! 

Panda Education and Training Ltd

Assessor Training

How to do a review of progress with a learner

Learner Reviews: They're not just a paper-based exercise

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">AS YOU DELIVER THIS INFORMATION, YOU ARE COACHED TO IMPROVE YOUR PUBLIC-SPEAKING STYLE IN THESE (AND A FEW OTHER) AREAS: BODY LANGUAGE, POSTURE, WORD CHOICE, CONFIDENCE, EYE CONTACT, VERBAL TICS/FILLER WORDS, AND VOLUME.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will be coached to overhaul your content and visual aids (frequently PowerPoint)</strong>&nbsp;used during the presentation by: stating your purpose clearly, reducing the amount of text on slides, making messages more user-friendly, and choosing best graphics to support message.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees Will Be Able To:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Increase ability to motivate the audience by delivering organized and engaging presentations;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gain more efficiency by crafting carefully-worded, streamlined messages, free of verbal tics and filler words;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Increase enthusiasm through focus on body language and stage presence; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Convince listeners with strong evidence presented in speech and visual aids.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Advanced Presentation Skills</strong>&nbsp;is a 4-hour interactive virtual class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Diversity Sensitivity &amp; Awareness</em>&nbsp;workshop was excellent. It provided a unique approach to addressing the topic. The session was interactive, interesting and very informative, leaving participants with a greater understanding of the merits of diversity and an inspiration to continue to broaden that knowledge base.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Sandra Hess Moll, Director of Employment Services / Affirmative Action Coordinator</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">McHenry County College</span>

Improving Communications UK offers an Advanced Presentation Skills course designed to enhance public speaking abilities and improve the use of presentation software. This course provides delegates with the opportunity to refine their skills in a supportive environment.

As delegates deliver their presentations, they are coached on key areas such as body language, posture, word choice, confidence, eye contact, volume, and reducing verbal tics and filler words. This comprehensive approach ensures that delegates can effectively engage their audience and convey their message with clarity and confidence.

The course also focuses on enhancing content and visual aids, typically using software like PowerPoint. Delegates learn how to:
Clearly state their purpose 
Reduce text on slides 
Create user-friendly messages 
Select impactful graphics to support their message 

By the end of the course, delegates will be able to deliver organised and engaging presentations that motivate audiences, craft streamlined messages, enhance their stage presence, and convince listeners with compelling evidence in speech and visuals. This course is ideal for those seeking to improve their presentation skills and make a lasting impact.

The Advanced Presentation Skills course is a 4-hour interactive virtual class for up to six delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a personal and interactive learning experience from the comfort of one's own home.

ADVANCED PRESENTATION SKILLS

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Is your to-do list growing longer with each passing day? Are you tired of feeling drained and unproductive? It's time to revolutionise your daily routine with the Motivate Yourself Daily. This transformative course is your ticket to conquering procrastination and mastering your motivation in less than 40 minutes. It is meticulously designed to provide you with the tools and strategies necessary to overcome the daily challenges preventing you from achieving your goals.</p><p>Your journey towards a more motivated and productive version of yourself begins with understanding the intricacies of motivation and the underlying causes of procrastination. You will learn how to craft a personalised routine that amplifies your productivity and sustains your motivation. The course offers invaluable tools and techniques to maintain momentum, even when faced with challenging situations. It doesn't stop there; you will also learn how to nurture a positive mindset that aligns with your goals and aspirations and leverage time management techniques to optimise your day.</p><p>Don't allow procrastination to dictate your life. Take charge of your destiny by enrolling in Motivate Yourself Daily. This is your opportunity to transform your daily routine, optimise your productivity, and unlock a more motivated and fulfilled version of yourself. Say yes to transformation, and begin your journey towards a brighter, more productive future today.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Identify the causes of procrastination and develop strategies to overcome it.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the psychology of motivation and how to harness it to your advantage.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop a personalised routine that maximises productivity and keeps you motivated.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Implement tools and techniques to maintain momentum, even in challenging situations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Cultivate a positive mindset that supports your goals and aspirations.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Understand the root causes of procrastination and how to overcome it.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn how to harness your motivation and use it to your advantage.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop a routine that maximises your productivity and keeps you motivated.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain tools and techniques to maintain momentum, even in challenging situations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Cultivate a positive mindset that supports your goals and aspirations.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Productivity Coach</span>
									</li>
								<li>
											<span>
													</span>
										<span>Life Coach</span>
									</li>
								<li>
											<span>
													</span>
										<span>Motivational Speaker</span>
									</li>
								<li>
											<span>
													</span>
										<span>Personal Development Coach</span>
									</li>
								<li>
											<span>
													</span>
										<span>Wellness Coach</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>An open mind and willingness to change.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Basic understanding of the English language.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Commitment to complete the course and apply the learned techniques.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What You Will Learn In This Course</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What Is Motivation?</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Kill Procrastination &amp; Master Your Motivation In Under 40 Minutes</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Morning Motivation: How To Be Motivated Everyday Even If You Don't Feel Like It</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How To be Motivated To Take Any Action During The Day</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Motivation Secrets:Master Your State, Master Your Posture, Master Your Self-talk</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Your Motivation Colour</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Motivation Hacks For More Motivation</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Evening Power Questions To Unleash Your Motivation</td><td><span>🕐 00:05:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Is your to-do list growing longer with each passing day? Are you tired of feeling drained and unproductive? It's time to revolutionise your daily routine with the Motivate Yourself Daily. This transformative course is your ticket to conquering procrastination and mastering your motivation in less than 40 minutes. It is meticulously designed to provide you with the tools and strategies necessary to overcome the daily challenges preventing you from achieving your goals.
Your journey towards a more motivated and productive version of yourself begins with understanding the intricacies of motivation and the underlying causes of procrastination. You will learn how to craft a personalised routine that amplifies your productivity and sustains your motivation. The course offers invaluable tools and techniques to maintain momentum, even when faced with challenging situations. It doesn't stop there; you will also learn how to nurture a positive mindset that aligns with your goals and aspirations and leverage time management techniques to optimise your day.
Don't allow procrastination to dictate your life. Take charge of your destiny by enrolling in Motivate Yourself Daily. This is your opportunity to transform your daily routine, optimise your productivity, and unlock a more motivated and fulfilled version of yourself. Say yes to transformation, and begin your journey towards a brighter, more productive future today.
 Learning outcome
Identify the causes of procrastination and develop strategies to overcome it.
Understand the psychology of motivation and how to harness it to your advantage.
Develop a personalised routine that maximises productivity and keeps you motivated.
Implement tools and techniques to maintain momentum, even in challenging situations.
Cultivate a positive mindset that supports your goals and aspirations.
 Why should I take this course?
Understand the root causes of procrastination and how to overcome it.
Learn how to harness your motivation and use it to your advantage.
Develop a routine that maximises your productivity and keeps you motivated.
Gain tools and techniques to maintain momentum, even in challenging situations.
Cultivate a positive mindset that supports your goals and aspirations.
 Career Path
Productivity Coach
Life Coach
Motivational Speaker
Personal Development Coach
Wellness Coach
 Requirements
An open mind and willingness to change.
Basic understanding of the English language.
Commitment to complete the course and apply the learned techniques.
Course Curriculum
Introduction			
▶	What You Will Learn In This Course	FREE	🕐 00:02:00
▶	What Is Motivation?	🕐 00:01:00
Kill Procrastination & Master Your Motivation In Under 40 Minutes			
▶	Morning Motivation: How To Be Motivated Everyday Even If You Don't Feel Like It	🕐 00:10:00
▶	How To be Motivated To Take Any Action During The Day	🕐 00:06:00
▶	Motivation Secrets:Master Your State, Master Your Posture, Master Your Self-talk	🕐 00:06:00
▶	Your Motivation Colour	🕐 00:07:00
▶	Motivation Hacks For More Motivation	🕐 00:06:00
▶	Evening Power Questions To Unleash Your Motivation	🕐 00:05:00

Skill Up

Online Course Marketing

Online Course Creation

Motivation

Life Coach Training

Personal Productivity

Transform your life in just 50 minutes! The Motivate Yourself Daily course is your key to conquering procrastination and revitalising your daily motivation.

Motivate Yourself Daily

<p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This programme helps communicators to prepare for and deliver an effective speech. Here, you learn to motivate people &nbsp;by speaking to them in terms of the benefits they will receive by taking action</strong>. Each instructional segment is followed by participant speeches that put the newly-learned skills into action. We cover public speaking fear and how to move forward despite it, as well as increasing enthusiasm. This builds speaker <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">confidence.&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">By organising information clearly for the audience,&nbsp;</strong>participants grow in their conviction and are perceived more as experts.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><b fr-original-style="" style="box-sizing: border-box;">Delegates will be able to:</b></p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li fr-original-style="" style="box-sizing: border-box;">Work through fear of public speaking;</li><li fr-original-style="" style="box-sizing: border-box;">Build confidence and enthusiasm by creating meaningful, memorable speeches;</li><li fr-original-style="" style="box-sizing: border-box;">Develop greater abilities for thinking and speaking with less preparation;</li><li fr-original-style="" style="box-sizing: border-box;">Minimise self-defeating speech and behavior; and</li><li fr-original-style="" style="box-sizing: border-box;">Present ideas to, and inspire the audience.</li></ul><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Public Speaking</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Working with Dr. Atkins of Improving Communications has been a very positive experience. Everything about the program is exemplary! Managers have made it a point to tell me how pleased they are with the improvements made in the communications skills of the participants.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Heather Ragone, Training Manager</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Network General</span>

This programme helps communicators to prepare for and deliver an effective speech. Here, you learn to motivate people by speaking to them in terms of the benefits they will receive by taking action. Each instructional segment is followed by participant speeches that put the newly-learned skills into action. We cover public speaking fear and how to move forward despite it, as well as increasing enthusiasm. This builds speaker confidence. By organising information clearly for the audience, participants grow in their conviction and are perceived more as experts.
Delegates will be able to:
Work through fear of public speaking;
Build confidence and enthusiasm by creating meaningful, memorable speeches;
Develop greater abilities for thinking and speaking with less preparation;
Minimise self-defeating speech and behavior; and
Present ideas to, and inspire the audience.
Online Format—Introduction to Public Speaking is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Working with Dr. Atkins of Improving Communications has been a very positive experience. Everything about the program is exemplary! Managers have made it a point to tell me how pleased they are with the improvements made in the communications skills of the participants.
The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.
Heather Ragone, Training ManagerNetwork General

INTRODUCTION TO PUBLIC SPEAKING

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Professionals who want to develop or strengthen their leadership position will benefit from this course.</p>Overview<p>Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence</p><p></p><p>Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Leading with Authenticity</h3> <ul> <li>Adopting a Structured Approach</li> <li>Linking Authenticity and Awareness</li> <li>Enhancing Self-Awareness</li> <li>Applying the Johari Window</li> </ul> <h3>2. Your Leadership Voice</h3> <ul> <li>Becoming an Authentic Leader</li> <li>Assessing Key Competencies</li> <li>Defining Your Leadership Purpose</li> </ul> <h3>3. A Compelling Vision</h3> <ul> <li>Crafting Your Vision for Change</li> <li>Clarifying Goals and Outcomes</li> </ul> <h3>4. Crafting Your Message</h3> <ul> <li>Speaking with Credibility, Emotion, and Logic</li> <li>Leading from Anywhere</li> <li>Applying Techniques for Engaging Others</li> <li>Engaging Through Storytelling</li> </ul> <h3>5. Delivering Your Message</h3> <ul> <li>Bridging Different Thinking</li> <li>Flexing Communication Styles</li> <li>Adjusting for Style and Impact</li> </ul> <h3>6. Reviewing Your Results</h3> <ul> <li>Reviewing and Adjusting</li> <li>Taking an Iterative Approach</li> <li>Repeating, Reiterating, and Building Support</li> </ul></div>

Duration
2 Days
12 CPD hours
This course is intended for
Professionals who want to develop or strengthen their leadership position will benefit from this course.
Overview
Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence

Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. Leading with Authenticity
Adopting a Structured Approach
Linking Authenticity and Awareness
Enhancing Self-Awareness
Applying the Johari Window
2. Your Leadership Voice
Becoming an Authentic Leader
Assessing Key Competencies
Defining Your Leadership Purpose
3. A Compelling Vision
Crafting Your Vision for Change
Clarifying Goals and Outcomes
4. Crafting Your Message
Speaking with Credibility, Emotion, and Logic
Leading from Anywhere
Applying Techniques for Engaging Others
Engaging Through Storytelling
5. Delivering Your Message
Bridging Different Thinking
Flexing Communication Styles
Adjusting for Style and Impact
6. Reviewing Your Results
Reviewing and Adjusting
Taking an Iterative Approach
Repeating, Reiterating, and Building Support

Nexus Human

Global Leadership

Leadership

Leadership Skills

Leadership Development

Discovering Your Leadership Voice

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Mid- and upper-level managers looking to hone their senior management skills will benefit from this course.</p>Overview<p>Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics</p><p></p><p>To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p>Prerequisites<p>While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.</p></div><div id="course-pills-2"><h3>1. Leading Others</h3> <ul> <li>Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control</li> <li>Leveraging Your Organization\'s Structure</li> <li>Knowing Your Employees - Developing Empathy</li> <li>Beginning with the End in Mind and Back-Casting to the Desired Future State</li> <li>Setting S.M.A.R.T. Goals</li> <li>Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness</li> </ul> <h3>2. Strategies for Course Correction</h3> <ul> <li>Lighting a Fire- Motivating, Guiding, and Inspiring</li> <li>Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating</li> <li>Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building &amp; Reinforcing Your Team</li> <li>Defining Team Roles and Creating a Balanced Team</li> </ul> <h3>3. Effective Coaching and Mentoring</h3> <ul> <li>Providing Clear and Timely Feedback</li> <li>Creating a Supportive Environment</li> <li>Building a Mentorship Plan - Mentoring for Success</li> </ul> <h3>4. Training New Managers</h3> <ul> <li>Preparing, Developing, and Supporting New Managers</li> <li>Defining and Building Competencies</li> <li>Documenting Best Practices while Rewarding and Emulating Effective Managers</li> <li>Encouraging a Peer Network</li> </ul> <h3>5. Motivation</h3> <ul> <li>Understanding the 8 Level Hierarchy of Needs</li> <li>Managing Across Generations</li> <li>Applying the CARE Model</li> </ul> <h3>6. Organizational Politics</h3> <ul> <li>Being Politically Savvy, Ethical, and Effective</li> <li>Building Political Intelligence</li> <li>Understanding the Landscape</li> </ul> <h3>7. The Big Picture</h3> <ul> <li>Thinking Through the Elements of Management</li> </ul></div>

Duration
3 Days
18 CPD hours
This course is intended for
Mid- and upper-level managers looking to hone their senior management skills will benefit from this course.
Overview
Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics

To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

Prerequisites
While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.
1. Leading Others
Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control
Leveraging Your Organization\'s Structure
Knowing Your Employees - Developing Empathy
Beginning with the End in Mind and Back-Casting to the Desired Future State
Setting S.M.A.R.T. Goals
Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness
2. Strategies for Course Correction
Lighting a Fire- Motivating, Guiding, and Inspiring
Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating
Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
Defining Team Roles and Creating a Balanced Team
3. Effective Coaching and Mentoring
Providing Clear and Timely Feedback
Creating a Supportive Environment
Building a Mentorship Plan - Mentoring for Success
4. Training New Managers
Preparing, Developing, and Supporting New Managers
Defining and Building Competencies
Documenting Best Practices while Rewarding and Emulating Effective Managers
Encouraging a Peer Network
5. Motivation
Understanding the 8 Level Hierarchy of Needs
Managing Across Generations
Applying the CARE Model
6. Organizational Politics
Being Politically Savvy, Ethical, and Effective
Building Political Intelligence
Understanding the Landscape
7. The Big Picture
Thinking Through the Elements of Management

Adult Leadership & Management (ALM)

Business Leadership

Manager Training

Management Skills

Leadership Excellence for Senior Management

<h2>Project Leadership Skills - FranÃ§ais: On-Demand</h2>
<p>To be effective within an organization, project managers must have a wide variety of skills and abilities.These include: creating and executing a vision;motivate others;influence without authority;networking;communicate up, down and laterally;the negociation;stakeholder management;and manage conflicts.</p>
<p>This workshop aims to develop the soft skills essential to leading a team and creating lasting business change.Participants will gain insight into social science and brain science to motivate and empower others.They will learn and experiment with various influencing strategies and tactics.</p>
<p>Participants will also discover their personal communication preferences, strengths and blind spots and learn how to best communicate with others they find 'difficult'.They will learn better how to manage the human side of change and learn strategies for managing each step.In the process.Practical negotiation and conflict management activities reinforce theoretical learning, rooting it in real life and making it actionable.</p><h3>What You Will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Explain the importance of a vision in driving motivation and engagement</li>
<li>Apply a scientific approach to better motivate those around you</li>
<li>Strategically maximize your personal and positional power for better project results</li>
<li>Determine influence and network development strategies necessary for personal development</li>
<li>Know how to respond to communication challenges related to different personality styles</li>
<li>Make the link between the expectations of stakeholders and the success criteria of a project</li>
<li>Assess key stakeholders across different dimensions of complexity</li>
<li>Apply the four rules of principled negotiation to real-life conflict situations</li>
<li>Recognize key aspects of a physiological response to conflict</li>
<li>Make the right choice of tools and techniques to "demine" an emotional situation</li>
<li>Maximize different strategies and tactics to manage ambiguity at work</li>
</ul><section>
                    <h3>Manage vision and purpose / Motivate others</h3><ul><li>Communication and alignment with the vision</li><li>Link the present to the future</li><li>The Importance of Purpose</li><li>The art and science of motivation</li></ul><h3>Network development and influence</h3><ul><li>Positive policy and project success</li><li>Types of power in an organization</li><li>power and influence</li><li>Network Development Best Practices</li></ul><h3>Communication</h3><ul><li>The medium and the message</li><li>Personality and communication styles</li><li>Communication challenges</li></ul><h3>Stakeholder management / Negotiation</h3><ul><li>Identification of stakeholders</li><li>Stakeholder analysis</li><li>The basics of negotiation</li><li>reasoned negotiation</li></ul><h3>Manage the conflict</h3><ul><li>Conflict dynamics</li><li>The Anatomy of Conflict</li><li>Conflict management approaches and tools</li><li>Dealing with Ambiguity</li></ul><h3>Summary and Next Steps</h3><ul><li>Review of key concepts</li><li>Create your personal action plan</li></ul>


                </section>

Project Leadership Skills - FranÃ§ais: On-Demand
To be effective within an organization, project managers must have a wide variety of skills and abilities.These include: creating and executing a vision;motivate others;influence without authority;networking;communicate up, down and laterally;the negociation;stakeholder management;and manage conflicts.
This workshop aims to develop the soft skills essential to leading a team and creating lasting business change.Participants will gain insight into social science and brain science to motivate and empower others.They will learn and experiment with various influencing strategies and tactics.
Participants will also discover their personal communication preferences, strengths and blind spots and learn how to best communicate with others they find 'difficult'.They will learn better how to manage the human side of change and learn strategies for managing each step.In the process.Practical negotiation and conflict management activities reinforce theoretical learning, rooting it in real life and making it actionable.
What You Will Learn
At the end of this program, you will be able to:
Explain the importance of a vision in driving motivation and engagement
Apply a scientific approach to better motivate those around you
Strategically maximize your personal and positional power for better project results
Determine influence and network development strategies necessary for personal development
Know how to respond to communication challenges related to different personality styles
Make the link between the expectations of stakeholders and the success criteria of a project
Assess key stakeholders across different dimensions of complexity
Apply the four rules of principled negotiation to real-life conflict situations
Recognize key aspects of a physiological response to conflict
Make the right choice of tools and techniques to "demine" an emotional situation
Maximize different strategies and tactics to manage ambiguity at work
Manage vision and purpose / Motivate others
Communication and alignment with the vision
Link the present to the future
The Importance of Purpose
The art and science of motivation
Network development and influence
Positive policy and project success
Types of power in an organization
power and influence
Network Development Best Practices
Communication
The medium and the message
Personality and communication styles
Communication challenges
Stakeholder management / Negotiation
Identification of stakeholders
Stakeholder analysis
The basics of negotiation
reasoned negotiation
Manage the conflict
Conflict dynamics
The Anatomy of Conflict
Conflict management approaches and tools
Dealing with Ambiguity
Summary and Next Steps
Review of key concepts
Create your personal action plan

IIL Europe Ltd

Project Leadership

Influence Skills

Influencing Skills

Presentation Skills

Project Leadership Skills - FranÃ§ais: On-Demand

Step by step instructions to Effectively Motivate your Employees Certificate <br /><br />Representative inspiration is critical to an organization's prosperity. Laborers who make the most of their positions are more gainful and more willing to invest additional exertion and require less days off. A persuaded labor force adds to a positive organization culture, which thus draws in gifted workers and decreases turnover. This course gives a prologue to the mechanics of representative inspiration, the components that urge individuals to give their best grinding away, and how to build laborer inspiration. You will learn two speculations of inspiration and how they can be converted into regular administration practice. <br /><br />You Will Learn: <br /><br />Why associations should view the issue of worker inspiration appropriately and how inspiration can be perceived utilizing the ERG and Goal Setting models. <br /><br />How these speculations can assist us with understanding what truly propels workers and how administrators can try these experiences. <br /><br />Step by step instructions to show appreciation to your workers and why conventional acknowledgment plans may not be viable. <br /><br />How and why worker inclusion supports inspiration and the benefits of the Tell, Sell, Consult and Join model as a dynamic system. <br /><br />The most effective method to advance a charming, moving and comprehensive workplace that energizes a sound harmony between serious and fun activities. <br /><br />Advantages Of Taking This Course <br /><br />You will build up an overall comprehension of representative inspiration, which is significant on the off chance that you work in an administration position. <br /><br />You will actually want to assist withdrew workers with recapturing their inspiration, in this manner improving organization execution. <br /><br />You will actually want to forestall non-attendance and high turnover by advancing a solid work environment climate. <br /><br />You will actually want to make pragmatic proposals with respect to worker inspiration at all levels of your association. <br /><br />You will figure out how to team up with representatives to improve working environment cycles and arrangements such that upgrades everybody's work fulfillment.

Step by step instructions to Effectively Motivate your Employees Certificate 

Representative inspiration is critical to an organization's prosperity. Laborers who make the most of their positions are more gainful and more willing to invest additional exertion and require less days off. A persuaded labor force adds to a positive organization culture, which thus draws in gifted workers and decreases turnover. This course gives a prologue to the mechanics of representative inspiration, the components that urge individuals to give their best grinding away, and how to build laborer inspiration. You will learn two speculations of inspiration and how they can be converted into regular administration practice. 

You Will Learn: 

Why associations should view the issue of worker inspiration appropriately and how inspiration can be perceived utilizing the ERG and Goal Setting models. 

How these speculations can assist us with understanding what truly propels workers and how administrators can try these experiences. 

Step by step instructions to show appreciation to your workers and why conventional acknowledgment plans may not be viable. 

How and why worker inclusion supports inspiration and the benefits of the Tell, Sell, Consult and Join model as a dynamic system. 

The most effective method to advance a charming, moving and comprehensive workplace that energizes a sound harmony between serious and fun activities. 

Advantages Of Taking This Course 

You will build up an overall comprehension of representative inspiration, which is significant on the off chance that you work in an administration position. 

You will actually want to assist withdrew workers with recapturing their inspiration, in this manner improving organization execution. 

You will actually want to forestall non-attendance and high turnover by advancing a solid work environment climate. 

You will actually want to make pragmatic proposals with respect to worker inspiration at all levels of your association. 

You will figure out how to team up with representatives to improve working environment cycles and arrangements such that upgrades everybody's work fulfillment.

54 Courses in Belfast

Practical Sales Skills 1 Day Workshop in Belfast

By Mangates

Report Writing 1 Day Training in Belfast

By Mangates

Public Speaking 1 Day Training in Belfast

By Mangates

Boost Customer Satisfaction: Join us 1 Day Training in Belfast

By Mangates

Sales Management

By Mpi Learning - Professional Learning And Development Provider

Emotional intelligence 1 Day Training in Belfast

By Mangates

Effective Change Management 1 Day Workshop in Belfast

By Mangates

Managing Performance 1 Day Workshop in Belfast

By Mangates

Negotiation Skills - Professional 1 Day Workshop in Belfast

By Mangates

Communication Strategies 1 Day Workshop in Belfast

By Mangates

Search By Location