This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.
Ensure Workplace Safety and Compliance! Empower yourself and your colleagues with the skills to manage emergency situations effectively. Sign up today for our Full First Aid at Work course and become a vital first responder in your workplace.
Ensure Workplace Safety and Compliance! Empower yourself and your colleagues with the skills to manage emergency situations effectively. Sign up today for our Full First Aid at Work course and become a vital first responder in your workplace.
Ensure Workplace Safety and Compliance! Empower yourself and your colleagues with the skills to manage emergency situations effectively. Sign up today for our Full First Aid at Work course and become a vital first responder in your workplace.
Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.
Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving