22478 Improv courses

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Customer Service Essentials 1 Day Training in Perth, UK

Mental Health First Aid (MHFA) England Training with Mindmaps Wellbeing Enhance workplace wellbeing and mental health awareness with MHFA England-certified training by Mindmaps Wellbeing. Our expert-led courses, delivered by Registered Mental Health Nurses and Healthcare Educators, equip you with the skills to recognize, support, and respond to mental health challenges. Whether online or in-person, our training ensures flexible learning options without compromising quality. Join us to gain certification as a Mental Health First Aider and access exclusive benefits like ongoing peer support, expert forums, and resources for self-care. Book now with Mindmaps Wellbeing and take the first step toward a healthier, more supportive environment for all.

Introduction to AI for Business

For those with some experience in latte art or needing a refresher, our Latte Art Improvers Workshop is a two-hour session where you'll brush up on your skills. We'll cover finer points of latte art for baristas or coffee enthusiasts who feel confident about pouring a heart and are ready to try some more intermediate patterns such as tulips and rosettas. The course is a hands-on, practical experience where you will work alongside Benny, an experienced speciality coffee barista, to learn all about latte art and up your game. You'll learn tips behind getting perfectly-textured milk, watch demonstrations and then use our top-quality equipment to have plenty of goes yourself at pouring patterns, with constant feedback and guidance. We also specifically cater towards non-dairy milk drinkers too, so please let us know in advance whether you would like to learn with oat milk or dairy by entering it in your booking notes. Three hour masterclass If you don't have any experience in latte art and want to start from scratch, we also run a 3-hour 'masterclass' which is perfect if you want a more comprehensive session. Please find more details on our website. Free coffee Included with your booking are two x 230gr bags of our speciality coffee for you to take home to enjoy and practice with! Request a date We usually run this workshop on a Thursday, Friday or Saturday at 5pm. We are regularly adding new dates but if you have a specific day you'd like to do the course then please use the request a date feature or contact us and we'll check our availability. Thank you.

I Stress, Eustress, We all stress Stress is a natural response, and not all stress is bad—eustress can motivate and enhance performance, while distress can overwhelm.  We believe everyone can control stress through recognition, self-care and conversation. Let’s turn stress into a catalyst for growth, not burnout. Ready to rethink how you handle stress? Let’s talk.  Workshop outline:   Stress and mental health  Eustress and distress  Discuss approaches to coping with stress  Explore what might be helpful to promote self-care  Practice conversation starters  Self-care and wellbeing resources  Our 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training.   With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection   Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace   Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs   Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention   Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact  Contact us for more information.

Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.