677 Improv courses in Cardiff

The main aim of this workshop is to encourage and enable delegates to present their sales messages stylishly and persuasively to expert buying audiences and improve their conversion rates. The focus is placed firmly on performance and creativity in top level presenting. It is aimed at experienced sales professionals who are expert at selling but need to be able to present and pitch for business at high skill levels in order to land major accounts. Delegate numbers will be restricted to 4 people. Delegates should be willing and be prepared to give video-recorded presentations as part of the course. Course Syllabus The syllabus of the Sales Presenting course is comprised of two modules, covering the following: Module One Components of Top Presenting Preparation and performance in presenting Being stylish and compelling Differentiation, risk-taking and presenting Connecting with your audience Achieving impact and drama Creating a buying emotion Getting out of a comfort zone First delegate presentations Module Two Pitching in Teams Getting your act together - the plan Looking and sounding like a team The buyer's perspective Getting your moves right - choreography Dealing successfully with questions Rehearsing to succeed Second delegate presentations Dragon's Den Exercise The delegation is split into two groups, each with a specific product or service to win the Dragons' investment. They have to also present to the Dragon's Den their business case for feedback and negotiate with the Dragons to gain either an "I'm in" or an "I'm out" reply. A full debrief is then conducted covering: Planning Commercial consequences Putting forward a business case Critical thinking Negotiating Selling skills Presentation skills Profile building Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

The 2-day Coaching and Mentoring for Managers course is designed for organisations that want their managers and team leaders to apply practical coaching and mentoring skills in everyday work situations in order to develop the performance of those they are responsible for, as well as improving communication within the business. Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people's efforts will benefit from this programme. Course Syllabus The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following: Module One Introduction to Coaching and Mentoring Exploding the myths surrounding coaching Benefits of coaching and mentoring The role of a coach and mentor How to avoid everyday interference that takes your time away from coaching people to achieve results How motivation works The difference between mentoring, coaching, directing, supporting & delegating, and learning when it is necessary to apply them Why coaching is an action orientated partnership purely focused on measurable results Coaching and mentoring outcomes Module Two Managing a Coaching Session The most important skills of a business coach The key characteristics of a good coach How to ask powerful coaching questions Opportunity to role-play using the STAR/GROW model Module Three Mentoring in Action Mentoring suggestions The first meeting Between first and second meetings The second meeting The Experiential learning cycle Model discussions Frequent questions asked by Mentors Duration of mentoring End of relationships Module Four Putting Learning into Practice Building a bank of great coaching questions Demonstration of what has been taught in a live coaching/mentoring meeting Individual feedback from a professional coach Creating SMART action plans Getting started as a work coach/mentor Group review and feedback on new learning Action steps for new coaches Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

EQ is a pattern of how people's biases in their thinking leads them to think one choice or thing is better than another, as well as their clarity in differentiating within those biases to exercise clear and sound judgement. Where your thinking and responses lie within your biases spectrum, and your ability in adjusting to the situation you find yourself in, will determine responses equating to poor or strong Emotional Intelligence (EI). This course will enhance and promote the skill set necessary for any working leader or manager, allowing our in-depth emotional intelligence knowledge to be applied into your working environment. From an employer's perspective, this award can be a significant long-term return on investment by further developing your leaders and managers. What Does This Course Offer? Our program offers an EQ-SWOT™ assessment and EI Model in detail, and through activity and discussion we explore how applying and possibly adjusting, you may offer an improved Emotional Intelligence. Our learning experiences are successful because the outcomes are quickly embedded and demonstrate an immediate visible impact on the day-to-day working environment. Our engaging learning inspires employees to want to personally add value to the companies they work for. We also offer our Paradigm EQ-SWOT™ online assessment and report as a frame of reference within the program. This assessment should be completed before attending the program, and will be expanded upon during the program delivery. Course Content The Emotional Intelligence for Today’s Leadership and Management course covers the following topics: What makes EI so important within the workplace Self-Awareness and your EQ Profile The EQ unpacked Unconscious Bias & EI How to develop your EI quotient Accreditation Activity Our accredited tutors deliver training that encourages delegates to confidently and practically apply all they have learnt as soon as they get back into the business. To achieve this award, delegates need to prepare and deliver a 3 minute presentation* on the highlights of their learning and immediate application avenues when back in their working environment. *Participants will be given 30 minutes during the program to prepare for their 3 min presentation at the end of the program. Scheduled Course Dates Unfortunately this course is not currently scheduled as an open course as it is primarily run as an in-house programme. For more information, please contact us. In-House Courses This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is extremely flexible and can be tailored to your specific requirements. If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please contact us.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Most organisations and businesses are trying to navigate the best way back to a functional working framework. But two things need to happen - 1. The working practices need to be efficient, sustainable and compatible for meeting the demands and needs of the organisation; it’s clients, it’s workforce and it’s Leaders 2. The culture needs to be welcoming, authentic and supportive otherwise there will be disenfranchisement and potentially a churn of staff and loss of talent What has been proven to be a very successful approach to mitigate the dangers of demotivated team members and poor efficiency levels is a bespoke ‘Ushering the Team Back to the Workplace’ workshop. Programme Outline Below is a template of an actual Programme that has been delivered very successfully for clients such as the NHS; Claranet; Jotun Paints & Workspace. This, however, can be modified to suit any group or size. It will be designed to reflect the Organisation’s preferred Hybrid working framework and communication systems. The options of having the innovative Real Play technique to help handle delicate conversations is especially effective. The biggest gain is to reconnect the relationships via the activities and exercises, which would be selected carefully. Key commitments and buy-in is always the priority outcomes - which this programme will help deliver in just 1 day. The objectives include: Making the transition back to working as a collaborative team Enhancing the Leadership skills of the team Reviewing/establishing the Hybrid working protocols Galvanising the Team spirit Maintain inclusivity among full-time; part-time and Region based team members Energising and motivational Fun! Exercise – Round the Bend The team are to follow the instructions delivered as they walk (and jump) through the route – always keeping a safe distance apart. The instructions become more complicated as they progress. Debriefing points: Dealing with Change Attention to Detail Adapting approach Optimising results Exercise - Number Crunch (3 x Cohorts of 12/13) The team must be effectively led and motivated to work as one unified group to reach their objective of visiting each numbered location within a very tight deadline. Debriefing points: Support and co-ordination Strategy and planning Adapting approach Optimising results Tutorial – Team Dynamics Tuckman model Phases of Development towards Maturity Exercise - Juggling (3 x Cohorts of 12/13) The group(s) will be invited to optimise the number of ‘clients’ (juggling balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group’s preparation and approach to a variety ‘customers’ needs. Debriefing points: Ensuring effective communication Clarifying the approach for dealing with the unexpected Setting expectations and reviewing delivery Treating every colleague with care and respect Tutorial - Email Etiquette The primary standards – best practices ABSURD model Preparation and planning Top Tips World Cafe The team are split into 5-6 sub-groups – each with a specific review focus:- What recommendations do you have to engage the team back into the Workplace? How do we ensure the framework is efficient? What are the best ways to optimise team working strategically when most/all team members are in the office? What potential barriers are there? How do we accommodate for the Regional team members? What are the benefits to bringing the team back to the workplace? Each session has 2 – 3 rounds with each table’s ‘host’ sharing feedback for applying to the Team Action Plan – or Charter. Debriefing points: Each Syndicate’s recommendations and capture the key actions they generate 'Real Play' We offer an innovative solution to bring real Leadership/team scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the Actor, the other with the Trainer. Each group has a brief and has to instruct their Trainer/Actor on how to approach the scenario supplied. The Actor and Trainer perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers Assign 24 x ‘Directors’ (4 for each Player – Phil & Julia – for each Real Play. Potential Real Play Scenarios: Engaging with a team member as to how the new working plans will be applied. Overcoming concerns to the new working practices/framework Addressing issues where a team member feels excluded from the teamworking practices/culture Debrief the Programme Individual Action Plans Team Priorities for application into the workplace

Develop your consultative selling skills through 6 practical modules: Define your target market Approaches that sell The Sales Interview Discovering prime buying motives How to close sales Overcoming stalls and objections In addition, learn to develop effective work habits, daily / weekly / monthl

This Key Worker Skills training course will focus on the roles and responsibilities of the key worker with vulnerable young people in line with legislation and good practice guidelines. The successful care and provisions in place in a residential setting is dependent upon how effective and supported the staff team is. This Key Worker Skills training will enable those in the position of key worker and those considering the position to gain insight and understanding with regards to the importance and difference this role can play in an individual’s life.

Our telephone training takes place in your normal working situation, using the actual telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&A and all carried out using your own site telephone system. Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may be available on your system that you may not be aware of. This could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt with quickly and effectively. System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete. Full Day Example: 9:30 - 16:00 Day Structure  09:30 - 10:45 Handset & VM session for up to 8 people 10:45 - 12:00 Handset & VM session for up to 8 people 12:00 - 12:45 Lunch  12:45 - 14:00 Handset & VM session for up to 8 people 14:00 - 15:15 Handset & VM session for up to 8 people 15:15 - 16:30 Handset & VM session for up to 8 people Half Day Example: 9:30 - 13:00 Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard. Super Users and Train the Trainer Sessions Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.

NPORS Cat And Genny Training or Cable Avoidance Training Prioritising the safety of underground utilities in construction and excavation projects is essential, necessitating comprehensive Cat and Genny training. In these sessions, workers receive education on operating Cable Avoidance Tools (CAT) and Signal Generators (Genny), Cat and Genny. The Cat and Genny use electromagnetic signals to detect buried cables and pipes before digging commences. Through comprehensive Cat and Genny training, workers become proficient in using CAT and Genny equipment, enabling them to accurately map out the locations of underground infrastructure. This proactive approach not only enhances on-site safety but also contributes to efficient project management by minimising the risk of accidental damage and costly delays. The aim of the NPORS Cat & Genny Training is to Provide training in Cable Avoidance and Service Location (Cat and Genny).The Cat and Genny Course is designed for any person working on the roads, setting out before a build, surveying and any others who may be excavating an area where pipes or cables may be buried underground. Price Match Promise Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us for your Cat and Genny Course, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Cat And Genny Course, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. CAT & GENNY Training is designed for construction professionals and workers involved in excavation who need to operate Cable Avoidance Tools and Signal Generators. This training is ideal for individuals who have prior experience in excavation but require formal instruction on the safe and effective use of these specific tools to prevent accidental damage to underground services. Participants should have a basic understanding of excavation work, and if unsure of their eligibility for this advanced training, are encouraged to contact our training coordinators for more information. The CAT & GENNY training program is divided into two main sections: a theoretical module and a practical application module. The theory part covers the principles of operation, safety procedures, and risk assessment associated with underground utility detection. The practical module provides hands-on experience with both the Cable Avoidance Tool and Signal Generator, emphasising field techniques and problem-solving. Upon completion of the Cat And Genny course, participants will receive comprehensive revision materials to reinforce key concepts covered during the training. Introduction to CAT and Genny Training CAT and Genny , also referred to as CAT & Genny or CAT and Genny Training, are essential tools used in the construction and utility sectors to help locate and avoid underground cables and pipes during excavation works. CAT, which stands for Cable Avoidance Tool, is designed to detect signals naturally emitted by metallic services like electrical cables. Meanwhile, the Genny, short for Signal Generator, is used alongside the CAT to apply a signal to underground utilities that do not naturally emit detectable signals, such as telecoms or fibre . Understanding how to operate these tools is crucial for anyone involved in excavation. Proper use of CAT and Genny can prevent costly and dangerous errors, such as accidentally cutting through power lines or water pipes. The training not only focuses on how to use these devices effectively but also covers the best practices for scanning different types of terrain and interpreting the signals received. This ensures that workers can conduct their tasks safely and efficiently, minimising the risk of disruption and damage to underground services. What Is CAT and Genny Training? CAT and Genny Training provides comprehensive instruction on using Cable Avoidance Tools (CAT) and Signal Generators (Genny) to locate underground utilities safely. This training is critical to reduce the risk of accidentally striking underground assets during excavation, which can lead to severe safety hazards and financial losses. What Does Our CAT and Genny Training Course Cover? Our CAT and Genny Training Course covers: Basics of operating CAT and Genny equipment: Understanding the device controls, functions, and proper handling. Detection techniques: Learning how to detect different types of services, including electric, gas, and water. Practical applications: Hands-on training with both simulated and live environments to practice safe scanning and detection. Safety protocols: Emphasising safety procedures to prevent injuries and accidents. Legal compliance: Overview of health and safety regulations related to excavation work. Who Needs CAT and Genny Training? CAT and Genny Training is essential for anyone involved in excavation and groundworks. This includes utility workers, construction workers, civil engineers, site managers, and anyone else who may need to locate underground utilities as part of their job. The Cat And Genny Course is crucial for preventing damage to underground infrastructure like gas, water, telecoms and electrical lines, which can result in costly repairs and dangerous accidents. Do You Need to Be Trained to Use a CAT Scanner? Yes, training is highly recommended to use a CAT scanner effectively and safely. While not legally mandatory, proper training ensures that operators can accurately interpret the scanner’s signals and avoid potential hazards when working near underground utilities. Specialised Genny Tool Training Course Overview: The Genny Course is designed specifically to train users on the effective operation of the Genny tool, a crucial component of the CAT and Genny system used for detecting underground utilities. Key Learning Outcomes: → Understanding Genny Signals: Participants will learn how different signals can be applied and traced using the Genny, improving their ability to detect non-metallic utilities such as plastic water pipes. → Optimising Signal Strength: Training includes adjusting the Genny’s signal strength to suit various soil conditions and utility types, ensuring clearer and more accurate detections. Practical Applications: → Hands-on Practice: Extensive field practice sessions are included to give participants real-world experience in using the Genny effectively. →Troubleshooting Common Issues: Learners will be taught how to troubleshoot common operational issues to minimise downtime and enhance field productivity. Advanced Techniques: → Using Genny with CAT4: Instructions on how to integrate Genny use with the CAT4 detector for enhanced detection capabilities. → Interpreting and Mapping: Skills in interpreting the Genny’s output and using integrated mapping tools for accurate utility mapping. Safety Protocols: → Safe Operation Practices: Emphasis on safety measures to prevent accidents during the use of high-frequency signals. → Maintenance and Daily Checks: Training on regular maintenance routines and daily checks to keep the Genny in optimal working condition. Certification: → Qualification and Certification: Upon completion of the course, participants receive a certification that validates their proficiency in using the Genny tool according to industry standards. Scanning Techniques with CAT and Genny General Scanning Techniques: → Sweeping Motion: Always use a slow, steady sweeping motion with the CAT device. Begin scanning at least a few meters away from the expected area of the utilities to avoid missing any signals. → Directional Scans: Perform scans in multiple directions — both parallel and perpendicular to the expected direction of the utility lines to ensure thorough coverage. → Depth Perception: Adjust the depth settings based on preliminary scans to get an accurate depth estimate of buried utilities. Specific Use of Genny: → Direct Connection: When available, use the direct connection method with the Genny to induce a precise signal into a specific utility line. This is particularly useful in crowded areas with multiple utility lines. → Induction Mode: Use the Genny’s induction mode when direct connections are not possible. Ensure the Genny is placed on the ground vertically for optimal signal transmission. How to Use the CAT and Genny to Find Hidden Wires and Pipes Getting Ready: Check the Tools: Make sure the CAT and Genny are ready to use and have full batteries. Set Up the Genny: Pick the right sound for the Genny to use so it can find wires or pipes under the ground. If you can, connect the Genny to the pipe or wire with a special wire. Using the Genny: Stand it on the Ground: Put the Genny on the ground where you think there might be something hidden. Turn it on to send a beep into the ground. Connect it for Better Finding: Sometimes, you connect the Genny to something like a pipe for a clearer beep. Using the CAT: Start with Power Mode: Turn on the CAT and use the power mode to find beeps from wires that are on. Try Radio Mode: Next, switch to radio mode to hear beeps from metal things like pipes. Finally, Use Genny Signal Mode: Use this mode to hear the special beeps from your Genny to find hidden stuff like plastic pipes. How to Look Properly: Move Slowly: Walk slowly with the CAT over the area. If you move too fast, you might miss some beeps. Check in a Cross Pattern: First walk in one direction and then the other direction to make sure you cover all the area. Understanding What You Hear: Listen to the Beeps: A loud beep means you are close to a wire or pipe. If the beep sounds the same as you move, it probably means you found a wire or pipe. Staying Safe: Look Before You Dig: Always check by looking in the hole to make sure what the CAT and Genny found before you start digging. Keep the Tools Working Well: Make sure your tools are working right by checking them often. 500 mm from utilities; Always use insulated digging tools when close to underground utilities Frequently Asked Questions On Cat & Genny Training What is CAT and Genny training? CAT and Genny training provides instruction on how to use Cable Avoidance Tools (CAT) and Signal Generators (Genny) effectively to detect underground utilities and avoid accidental strikes during excavation. The training covers operational techniques, safety procedures, and the correct interpretation of the equipment’s signals. Why is CAT and Genny training important for construction workers? This Cat And Genny Course is crucial for safety and efficiency on construction sites. It helps workers avoid costly damages to underground utilities such as water pipes, electricity cables, and communication lines, which can lead to severe consequences including service outages, legal liabilities, and endangerment of worker and public safety. 3. How Long Is the Certification Valid? The certification received after completing CAT and Genny Training is generally valid for three to five years. After this period, a refresher course is recommended to keep up with new technologies and changing safety regulations. 4. Is CAT and Genny training required by law in the UK? While not specifically mandated by law, CAT and Genny training is strongly recommended under the UK Health and Safety Executive guidelines (HSE) to meet the legal duties under the Health and Safety at Work Act. It is considered best practice for anyone involved in excavation works. Cat & Genny Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of cable avoidance and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the cat & genny course. Our Cable Avoidance training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS cat & genny Tester to your site nationwide, to reduce the amount of time away from work Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today.