Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00
Description: Our Microsoft power point course is designed to take your computer skills from basics to all the way to Advanced level, one step at a time. Whether you are new to Microsoft or looking forward to enhancing your current skills in using this program, then you are selecting the right course. Through this course, you will explore the different features of Microsoft PowerPoint which will help you in both personal and professional life as a businessman, student or employee. In this course, you will learn the necessary skills, knowledge, and information of Microsoft Power Point. Who is the course for? This course is perfect for individuals who are looking forward to developing their skills of using Microsoft PowerPoint application. This course is for office professionals who want to nail all the meetings and projects at the workplace. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Microsoft PowerPoint will be very beneficial and helpful, especially to the following professionals: Admin Assistant PA Secretary Administrator Office Manager. Microsoft PowerPoint for Beginners Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint for Beginners 00:00:00 Microsoft PowerPoint for Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with the PowerPoint Environment 01:00:00 Module Three - Working with Sections and Presentation Organization 01:00:00 Module Four - Formatting Presentations 01:00:00 Module Five - Formatting Shapes and Text Boxes 01:00:00 Module Six - Creating a Photo Album 01:00:00 Module Seven - Working with Graphical Elements 01:00:00 Module Eight - Working with Audio and Video Content 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Collaborating on Presentations 01:00:00 Module Eleven - Working with Presentation Info and Other Formats 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint Intermediate Level 00:00:00 Microsoft PowerPoint Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Shapes 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Advanced Drawing Tasks 01:00:00 Module Six - Adding Tables 01:00:00 Module Seven - Inserting Audio and Video 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Preparing for Your Presentation 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint Advanced Level 00:00:00 Mock Exam Mock Exam - Level 3 Diploma in Microsoft PowerPoint 00:20:00 Final Exam Final Exam - Level 3 Diploma in Microsoft PowerPoint 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Microsoft Access is a database management system (DBMS) from Microsoft. This software combines the relational Jet Database Engine with a graphical user interface and software-development tools. It stores data in its format based on the Access Jet Database Engine. Through this course, you will learn from beginner, intermediate, and advanced level skills, knowledge, and information about Microsoft Access 2013. You will then know the different components of the database so that you understand the structure underlying your data to know data manipulation and user control. Who is the course for? New staff or workers who want to learn about the Microsoft Access 2013 People who have an interest in the basics and features of the Access 2013 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Microsoft Access course is a useful qualification to possess and would be beneficial for following careers: Software Engineer Technical Support Technical Sales Business Analyst Web Developer Software Tester. Microsoft Access Essentials Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access for Beginners 00:00:00 Microsoft Access Expert Module One - Getting Started 00:30:00 Module Two - Creating a Custom App 01:00:00 Module Three - Customizing App Actions 01:00:00 Module Four - Customizing Your App Views with Macros 01:00:00 Module Five - Working with Validation Rules and Messages 01:00:00 Module Six - Working with Macros 01:00:00 Module Seven - Advanced Query Tasks 01:00:00 Module Eight - Designing Forms 01:00:00 Module Nine - Advanced Reporting Tasks 01:00:00 Module Ten - Advanced Database Tools 01:00:00 Module Eleven - Working with the Access Environment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Intermediate Level 00:00:00 Microsoft Access Advanced Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Advanced Level 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Access 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Access 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This Microsoft Word course is designed for all individuals, whether a beginner or someone who is looking into learning about its advanced techniques. This course will drive you from the very basic to the advanced level of Microsoft Word. You will explore how to design, create and customise professional data with Microsoft Word. You will also go through the advanced features and functions that Microsoft Word provides. In this course, you will learn the necessary skills, knowledge, and information of Microsoft Word. Who is this course for? This course is perfect for individuals who are looking forward to developing their skills of using Microsoft Word application. For any professional employee or students who want to expand their knowledge in Microsoft Word. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word Complete Course - Beginners, Intermediate & Advanced will be very beneficial and helpful, especially to the following professionals: Office Manager. Secretary. Administrative Assistant. Administrator. PA. Microsoft Word for Beginners Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Word for Newbies - Activities 00:00:00 Microsoft Word for Intermediate Level Module One - Getting Started 00:30:00 Module Two - Customizing Word 01:30:00 Module Three - Working with Reusable Content 01:30:00 Module Four - Working with Templates 01:30:00 Module Five - Working with Sections and Linked Content 01:30:00 Module Six - Managing Versions and Tracking Documents 01:30:00 Module Seven - Using Cross References 01:30:00 Module Eight - Creating Mail Merges and Labels 01:30:00 Module Nine - Working with Master Documents 01:30:00 Module Ten - Working with Macros 01:30:00 Module Eleven - Working with Forms 01:30:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Word Intermediate Level 00:00:00 Microsoft Word Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Advanced Editing and Formatting Tasks 01:00:00 Module Four - Working with Illustrations 01:00:00 Module Five - Formatting Pictures 01:00:00 Module Six - Adding SmartArt 01:00:00 Module Seven - Adding Tables 01:00:00 Module Eight - Inserting Special Objects 01:00:00 Module Nine - Working with Document References 01:00:00 Module Ten - Reviewing Your Document 01:00:00 Module Eleven - Using Comments and Tracking 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Word Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Word Complete Course - Beginners, Intermediate & Advanced 00:30:00 Final Exam Final Exam- Microsoft Word Complete Course - Beginners, Intermediate & Advanced 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Is it accurate to say that you are new to public talking? Or would you simply like to be positive about speaking to different kinds of individuals? Or, then again would you say you are somebody who simply needs to talk to people to motivate or promote? If one of these questions is what you ask to yourself then you should take this course to be confident in public speaking and learn how to influence your audience with your abilities in Public Speaking. Description: Without relational abilities, the capacity to advance in the working scene and in life, itself, would be about unthinkable. Public speaking is a standout amongst the most vital and most feared types of communication. In any case, it is a vital method for communication to showcase a person's immediate discussion and ways of talking to a target audience and engage with them easily. As associating with individuals may be extremely troublesome, it will be simpler for you to change it by grabbing the chance that you will take in the how to impart effectively through this public speaking course. In the event that you are experiencing issues conveying and interface with your audience, or it's more likely that you are experiencing difficulty making your own particular discourse, then this course will unquestionably help you with that! This course will likewise help you in defeating your feelings of trepidation in broad daylight talking and set yourself up in making visual guides that are powerful in handing-off your message to your gathering of people. Who is the course for? Professionals who want to learn how to communicate effectively through public speaking and to be able to communicate their message to a large audience. Or anyone who have an interest in communication through public speaking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course will be very beneficial and helpful to professionals, especially to the following careers: Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Many More! Fundamentals of Public Speaking Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Public Speaking Introduction 00:30:00 Getting Started 00:30:00 Get Rid of Your Speaking Fear 00:30:00 Making a Fluent Speech 01:00:00 Keeping Your Audience Attentive 00:30:00 Liven Your Audience Up 00:30:00 Presenting Without PowerPoint 00:30:00 Overcome the Confidence Killers 00:30:00 Secrets to build confidence 00:30:00 Successful Public Speech 01:00:00 Get a Standing Ovation by Presenting a Lively Speech 01:00:00 Overcoming the Fear Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Mock Exam Mock Exam-Advanced Diploma in Public Speaking 00:20:00 Final Exam Final Exam-Advanced Diploma in Public Speaking 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to understand the fundamental elements of health and safety management system? Do you want to figure out how to Develop and Implement an Effective H&S Management System that Will Protect People and Work Environment? If yes, then join now and build a management system that increases the safety and effectiveness of your organisation. Description: This comprehensive course covers all aspects of workplace risks and safety practices. It includes step-by-step guidance, case studies, and audiovisual materials, ideal for construction workers, factory workers, electricians, and other professionals working in high-risk environments. This course covers an extensive range of risky working environments and provides a detailed discussion on tackling the risks in such workplaces. This course will teach you about risk assessment and maintaining health and safety at risky workplaces, which includes electrical, gas, and fire safety. Also, you'll learn about safe manual handling and how to ensure safety while working at height or confined spaces. You'll learn the use of different protective equipment for such risky workplaces. Moreover, you'll explore the different hazards related to work equipment and how to control them. Furthermore, you'll learn about the basic first-aid techniques and dealing with minor injuries in the workplace. By the end of the course, you will have the essential skills and knowledge to ensure you and your colleagues are working in compliance with the Health and Safety at Work Act 1974, taking the necessary precautions to minimise risks and control hazards effectively. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Who is this Course for? This health and safety training course is ideal for professionals who work in high-risk workplaces such as: Construction Worker Factory worker Electrician Plumber Health and Safety Executive And also applies to low-risk office workers Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Health & Safety Level 3 is a useful qualification to possess, and would be beneficial for the following professionals Health and Safety Advisor. Health and Safety Consultant. Health & Safety Executive. Health & Safety Regulator. Health & Safety Level 3 Module 1: Health and Safety at Work and the Laws 00:23:00 Module 2: Managing for Health and Safety 00:31:00 Module 3: Risk Assessment and Common Risks 00:21:00 Module 4: Accidents and Ill Health at Work 00:17:00 Module 5: Incident Management at Work 00:25:00 Module 6: Electrical, Fire and Gas Safety 00:25:00 Module 7: Measures of Fire Safety 00:25:00 Module 8: Fire Emergency: Evacuation Procedures 00:15:00 Module 9: The Fire Plan and Safety Arrangements 00:20:00 Module 10: Manual Handling Hazards and Injuries 00:23:00 Module 11: Manual Handling Risk Control 00:28:00 Module 12: Safe Lifting Techniques 00:15:00 Module 13: Working at Height 00:22:00 Module 14: Work at Height Equipment 00:21:00 Module 15: Working in Confined Spaces and the Laws 00:19:00 Module 16: Control Measures for Working in Confined Spaces 00:25:00 Module 17: Emergency Procedures for Working in Confined Spaces 00:18:00 Module 18: Safety in Different Work Settings 00:21:00 Module 19: Work Equipment Hazards and Risk Control 00:22:00 Module 20: Other Health and Safety Hazards at Work 00:23:00 Module: 21: Basic First-Aid Techniques 00:20:00 Module 22: Dealing with Minor Injuries at Workplace 00:25:00 Module 23: Call for an Emergency 00:07:00 Module 24 Health Problems Related to Hazardous Substances 00:29:00 Module 25: Identifying Hazardous Substances 00:25:00 Module 26: Control Measures and Monitoring 00:29:00 Module 27: Implementation of Control Measures 00:22:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Accounting, Finance and Payroll Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Accounting, Finance and Payroll Management Course for? This Accounting, Finance and Payroll Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Accounting, Finance and Payroll Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Payroll System in the UK Payroll System in the UK 01:05:00 Section 02: Payroll Basics Payroll Basics 00:10:00 Section 03: Company Settings Company Settings 00:08:00 Section 04: Legislation Settings Legislation Settings 00:07:00 Section 05: Pension Scheme Basics Pension Scheme Basics 00:06:00 Section 06: Pay Elements Pay Elements 00:14:00 Section 07: The Processing Date The Processing Date 00:07:00 Section 08: Adding Existing Employees Adding Existing Employees 00:08:00 Section 09: Adding New Employees Adding New Employees 00:12:00 Section 10: Payroll Processing Basics Payroll Processing Basics 00:11:00 Section 11: Entering Payments Entering Payments 00:12:00 Section 12: Pre-Update Reports Pre-Update Reports 00:09:00 Section 13: Updating Records Updating Records 00:09:00 Section 14: e-Submissions Basics e-Submissions Basics 00:09:00 Section 15: Process Payroll (November) Process Payroll (November) 00:16:00 Section 16: Employee Records and Reports Employee Records and Reports 00:13:00 Section 17: Editing Employee Records Editing Employee Records 00:07:00 Section 18: Process Payroll (December) Process Payroll (December) 00:12:00 Section 19: Resetting Payments Resetting Payments 00:05:00 Section 20: Quick SSP Quick SSP 00:09:00 Section 21: An Employee Leaves An Employee Leaves 00:13:00 Section 22: Final Payroll Run Final Payroll Run 00:07:00 Section 23: Reports and Historical Data Reports and Historical Data 00:08:00 Section 24: Year-End Procedures Year-End Procedures 00:09:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Do you want to understand the fundamental elements of health and safety management system? Do you want to figure out how to Develop and Implement an Effective H&S Management System that Will Protect People and Work Environment? If yes, then join now and build a management system that increases the safety and effectiveness of your organisation. Description: Health and Safety are composed endeavours and procedures for recognising work environment hazards and reducing accidents and exposure to unsafe circumstances and substances. It additionally incorporates preparing of faculty in accident prevention, accident reaction, crisis readiness, and utilisation of protective clothing and equipment. By the end of this course, students will gain learning of work environment well-being and security prerequisites and master risk management and will build up the abilities to end up plainly a fire and crisis superintendent in the workplace. It also gives proficient advancement chances to those officially utilised as chiefs to meet their authoritative commitments as people responsible for a position of work. Who is the course for? Managers, supervisors, and staff from various types of organisations who need a broad understanding of health and safety issues. Students and business professionals who are interested in knowing more about the field of health and safety. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Health and Safety is a useful qualification to possess, and would be beneficial for the following professionals Health and Safety Advisor. Health and Safety Consultant. Health & Safety Executive. Health & Safety Regulator. Level 2 Certificate in Health and Safety - Updated Version Module 01 : Health and Safety at Work and the Laws 00:23:00 Module 02 : Managing for Health and Safety 00:31:00 Module 03 : Risk Assessment and Common Risks 00:21:00 Module 04 : Workplace Health, Safety and Welfare 00:19:00 Module 05 : Accidents and Ill Health at Work 00:17:00 Module 06 : Electrical, Fire and Gas Safety 00:25:00 Module 07 : Safety in Different Work Settings 00:21:00 Module 08 : Work Equipment Hazards and Risk Control 00:22:00 Module 09 : Other Health and Safety Hazards at Work 00:23:00 Level 2 Certificate in Health and Safety - Old Version Health and Safety Introduction 01:00:00 Health and Safety Related Accidents and ill-health 00:30:00 Health and Safety in The workplace 00:30:00 Workplace Hazards 01:00:00 Managing health and safety in Workplace 01:00:00 Legal Responsibilities and Requirements 00:30:00 RIDDOR - Reporting of accidents and incidents 00:30:00 Conclusion 00:15:00 Developing a Safety Manual Setting the Stage 00:15:00 Safety Procedures Basics 00:15:00 Flowcharting 00:30:00 Gathering Information 00:30:00 Procedure Writing 00:15:00 Honing the Draft Procedure 00:30:00 Some Other Methods 00:15:00 Workplace Safety General fire safety 00:30:00 Work at height 01:00:00 Building work 01:00:00 Machinery safety 01:00:00 Lifting and handling 01:00:00 Noise, Vibration 01:00:00 Electricity 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Health and Safety 00:30:00 Final Exam Final Exam- Level 2 Certificate in Health and Safety 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Delegation Skills. From this comprehensive Delegation Skills For Managers course, you will be able to understand the principles of Delegation Skills. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Delegation Skills For Managers is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Delegation Skills For Managers course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Delegation Skills For Managers course, learn the vital abilities and knowledge you require to succeed in your life. Section 01: Introduction Welcome to Your Course 00:03:00 Delegation or Allocation: What is Delegation? 00:04:00 Reverse Delegation: How your Team ends-up Delegating to You 00:05:00 Section 02: Why People in Your Role find it Hard to Delegate Why do You find it Hard to Delegate? 00:02:00 The Excuses People Give for not Delegating? 00:04:00 How Would You Counter Excuses for not Delegating to you? 00:01:00 Responding to Excuses for not Delegating 00:09:00 Section 03: What and When to Delegate Mental Blocks to Delegate 00:07:00 What are the Poor Reasons for Delegating? 00:01:00 Poor Reasons for Delegating 00:05:00 What are the good reasons to delegate? 00:01:00 Positive Reasons to delegate 00:03:00 What Should You Not Delegate? 00:01:00 The Jobs You Should Keep for Yourself 00:04:00 Section 04: How to Delegate What is Your Delegation Process? 00:01:00 The Key Elements of a Delegation Process 00:02:00 The Five-step Delegation Process 00:05:00 Preparing to Delegate 00:06:00 The Principles of Setting-up Your Delegation 00:04:00 The Practice of Setting-up Your Delegation 00:05:00 The Principles of Locking-down Your Delegation 00:03:00 The Five Levels of Delegation 00:05:00 The Jiminy Cricket Effect 00:04:00 Overseeing the Delegation 00:05:00 Closing-out the Delegation 00:03:00 How to Offer Feedback (Part 1) 00:06:00 How to Offer Feedback (Part 2) 00:06:00 Positive Feedback, or Negative Feedback? 00:03:00 Section 05: Closing Section Four Attitudes for Good Delegation 00:04:00 Reflection on your Skills Development 00:01:00 Goodbye and Good Luck 00:02:00 Bonus Lecture: If you liked this course 00:02:00 Assignment Assignment - Delegation Skills For Managers 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course overview Swing trading provides the flexibility of time. As a result, you can have more time to analyze the market and make informed decisions in a more comfortable setting. Its goal is to take advantage of short-term market opportunities for profit, resulting in high annual returns. The comprehensive Advanced Swing Forex Trading Strategy Masterclass course will educate you on the fundamentals of a swing forex trading strategy. You will develop a comprehensive understanding of how swing trading works and get step-by-step instructions to get started with it. Next, you will understand how price action works and gain the skills to make subjective decisions based on the recent price changes. We will also teach you how to profit from trend trading and strengthen your knowledge of technical analysis. Finally, you will discover the best swing trading strategies for consistently making profits in the market. Enroll right now and take the proper steps to stay ahead of the game! Learning outcomes Learn about price action trading Know how to read candlestick patterns Be able to analyze swing points Explore the strategy to trade the valid swing point of a trend Learn the advanced trade entry and exit strategy to make winning trades Who Is This Course For? Anyone interested in gaining the relevant skills in Swing Forex Trading to gain profit from the market trend can take this Advanced Swing Forex Trading Strategy Masterclass course. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Advanced Swing Forex Trading Strategy Masterclass course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Trading Executive Trading Assistant Trainee Forex Trader Unit 01: Introduction to the Course Introduction to the Course 00:02:00 Unit 02: Basics of Price Action 2.1 Price Action 00:05:00 2.2 Demand and Supply 00:06:00 2.3 Support and Resistance Part-1 00:05:00 2.4 Support and Resistance Part-2 00:09:00 2.5 Valid Tops and Bottoms in Trading 00:08:00 2.6 Swing Points 00:06:00 2.7 Methods of Standard Risk and Reward Ratio Model 00:03:00 Unit 03: Swing Trading Strategy for Valid Swing Points 3.1 Main Steps of Swing Trading Strategy 00:06:00 3.2 Trend Confirmation Method 00:05:00 3.3 Long Trend Examples Using Real Chart 00:09:00 3.4 Down Trend Confirmation Method 00:04:00 3.5 Short Trade Examples Using Real Chart 00:09:00 Unit 04: Advanced Swing Trading Strategy 4.1 Advanced Entry Method 00:05:00 4.2 Advanced Uptrend Trading 00:07:00 4.3 Advanced Entry Method on Downtrend Market 00:08:00 4.4 Trade Entry on Support and Resistance Level 00:06:00 4.5 Trade Entry on Resistance Level: Downtrend Market 00:06:00 4.6 Fibonacci Retracement Levels 00:10:00 4.7 Trade Entry on Fibonacci Retracement Levels 00:11:00 4.8 Fibonacci Retracement Levels on Downtrend Market 00:06:00 4.9 Advanced Exit Method 00:07:00 4.10 Advanced Trade Exit: Fibonacci Expansion Tool 00:12:00 4.11 Setting Profit Trend in Downtrend Market 00:07:00 Unit 05: Strategy for Invalid Swing Point 5.1 Type 1, Part-1 00:07:00 5.2 Type-1, Part-2 00:06:00 5.3 Type-1, Part-3 00:07:00 5.4 Type-2, Part-1 00:09:00 5.5 Type-2, Part-2 00:09:00 5.6 Type 2, Part-3 00:09:00 5.7 Type-3, Part-1 00:04:00 5.8 Type-3, Part-2 00:10:00 5.9 Type-3, Part-3 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00