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Explore your understanding of catering, conference and other events management which are involved in managing hospitality. Enrol the Level 2 Certificate in Hospitality Management course and learn the tricks and tips for managing the hospitality industry. Managing any hospitality services such as hotel, motel or others includes a wide range of skills. It covers kitchen management, HR and staff management, customer service and more. The course provides a general overview of the hospitality industry along with the types of accommodation, room and food services. Shortly, the course helps you to manage any hospitality service with ease. Who is this Course for? Level 2 Certificate in Hospitality Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Recommended Reading Recommended Reading : Level 2 Certificate in Hospitality Management 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Hospitality Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Hospitality Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Understanding the medical terminologies will open up the doors of opportunities to step into the medical and healthcare industry. When the course Medical Terminology Training was designed, all promising careers related to medical and healthcare were in our experts' mind. So, if you have any interest in building your career in the medical industry, this course is for you! The contents of the Medical Terminology Training course were selected wisely to meet the demands of the industry. In addition, the lessons were prepared by experts and feature interactive activities and assessments. These activities ensure that all vital medical procedures and duties are taught promptly. This course will help healthcare professionals to understand and perform their tasks smoothly. The course, Medical Terminology Training, has been divided into several easy-to-digest, and manageable sections. These sections will help you grasp each concept- from the basic to advanced course components. Learning Objectives Be able to understand medical terminologies better Familiarise yourself with different work setup Understand patients better and help them to get proper treatment Be able to sort drugs according to their categories and names Be able to understand and do your task smoothly Who is this Course for? This Medical Terminology Training Course is ideal for aspiring healthcare professionals who wish to gain the relevant skills and knowledge to fast track their career. It is for those who have little or no knowledge of medical terminologies, struggling to get used to the terminologies or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course, however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Medical Terminology Training, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Medical Assistants Nurses Medical Secretaries Administration Officers Phlebotomists Sterile Technicians

Understand the importance of supply chain and procurement and how this impacts business efficiency and performance with the Procurement Manager training course. In this course you will learn; negotiation and selling techniques, along with gaining in-depth knowledge of the supply chain process and how to audit and report on your current procurement procedures. The Procurement Manager training course covers; strategic and practical concepts for the analysis, planning and execution of procurement and supply chain processes. Your Learning Goals: Learn key negotiation skills with suppliers Improve your understanding of the supply chain process Learn how to track and evaluate data Improve your ability to plan supply chain and procurement procedures Learn how to apply lean techniques to processes Understand the future of procurement Develop your communication skills Learn how to report effectively to business stakeholders. Who is this Course for? Procurement Manager Training is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Procurement Manager Course Overview 00:05:00 Getting Started 00:15:00 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Master the techniques of counselling the addicted people in the Diploma in Addiction Therapy and Psychology course. Addiction is one of the barriers to human development and progress. It is responsible for ruining human society and human behaviour. An addicted people need counselling, family support for recovering his condition. If you want to work for the addicted people, the course is designed for you. Throughout the course, you will learn how to deal with Alcoholic parents and their children. The course will introduce you to the treatments of drug addiction. You will learn how to become a 'substance misuse worker'. The concepts of co-dependency and relapse will also be discussed in the course. So, start your journey as a counsellor for treating addicted people. Who is the course for? A beginner with an interest in 'Addiction therapies' or 'Addiction psychology' No previous academic experience is required, only genuine desire to learn! Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the lesson. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally acknowledged acknowledged lesson; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Content About Promo Video FREE 00:02:00 Introduction: About instructor & the course 00:02:00 Theories of Addiction The Moral Model 00:06:00 The Psychological Model 00:07:00 The Medical / Disease Model 00:09:00 The Socio-Cultural Model 00:05:00 Addiction Treatments Pharmacotherapy 00:03:00 The Minnesota Model 00:04:00 Counselling and Therapy 00:07:00 Harm Reduction Model 00:05:00 Treatments in Practice 00:05:00 Addiction in Society Drug policies, Legislation and Decriminalisation 00:09:00 Community change, Outreach, Harm Reduction or Abstinence 00:06:00 Alcohol and Drug education 00:06:00 Alcohol- and drug related issues in the workplace 00:05:00 Addiction in Families Codependency, Children of alcoholic families, parenting styles, family factors 00:08:00 Relapse for families, 'letting go', dependent attitudes and dependent behaviours 00:07:00 Al-Anon 00:05:00 The Intervention Approach 00:05:00 Working with Addiction Why be a 'helper' 00:03:00 'Helper' qualities and attitudes 00:04:00 Counselling / 'helping' skills 00:04:00 Assignment Assignment - Diploma In Addiction Therapy And Psychology 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

[vc_row][vc_column][vc_column_text]Spanish is one of the most widely spoken languages in the world. Moreover, it's one of the best languages to learn for travel and employment opportunities. Master Spanish by taking this course. This Complete Spanish Course - Beginner course will provide you with a comprehensive introduction to the Spanish language. It has different chapters, and each chapter will give you a new level of understanding of the language. You'll learn about Spanish alphabets, numbers, and tenses. You'll learn how to improve your pronunciation of words. We will also guide you through everyday topics and basic sentence structures. As a result, you can engage in basic conversations with native speakers.  Learning outcomes Improve your Spanish vocabulary Familiarise yourself with the Spanish alphabets and numbers Enhance your pronunciation of words Improve your Spanish grammar skills Learn about the gender rules in Spanish Enrich your knowledge of Spanish tenses Know the common conversational topics to speak with native speakers Who is this course for Anyone interested in learning Spanish can take this Complete Spanish Course - Beginner Course.  The knowledge you gain from the course will make you more employable.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of the English language, numeracy, and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet, and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Complete Spanish Course - Beginner Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Spanish Teacher Spanish Tutor Spanish Teaching Assistant Spanish Translator [/vc_column_text][/vc_column][/vc_row] Module 1 Spanish Course: Find out all about this course in less than two minutes 00:02:00 Spanish Course: The Alphabet. Pronunciation. Part 1 00:18:00 Spanish Course: The Alphabet. Pronunciation. Part 2 00:17:00 Spanish Course: Personal pronouns. Gender and number. Ser. Part 1 00:10:00 Spanish Course: Personal pronouns. Gender and number. Ser. Part 2. 00:14:00 Learn Spanish- Present tense. The articles. Use of the verb Tener 1 00:21:00 Use of the verb Tener 2. More numbers. Age. Vocabulary about clas 00:14:00 Learn Spanish- The hour. The times of day. Calendar. Frequency. P 00:11:00 Learn Spanish- The question and exclamation. Recap. Part 1 00:19:00 Learn Spanish- The question and exclamation. Recap. Part 2. 00:15:00 Module 2 Learn Spanish- The weather. Months and seasons. Hace and dentr 00:11:00 Learn Spanish- Present tense irregular. Vowel exchange. Part 1. 00:13:00 Learn Spanish- Present tense irregular. Vowel exchange. Part 2. 00:14:00 Learn Spanish- Present tense irregular. Irregular first person. Part 1. 00:11:00 Learn Spanish- Present tense irregular. Irregular first person. Part 2. 00:12:00 Learn Spanish- The verb Haber and the past perfect. Part 1. 00:15:00 Learn Spanish- The verb Haber and the past perfect. Part 2. 00:16:00 Learn Spanish- The verb Haber and the past perfect. Part 3. 00:09:00 Learn Spanish- Prepositions. Part 1. 00:14:00 Learn Spanish- Prepositions. Part 2. 00:17:00 Module 3 Learn Spanish- Numbers. Recap. Part 1. 00:12:00 Learn Spanish- Numbers. Recap. Part 2. 00:13:00 Learn Spanish- Reflexive verbs. Reciprocal verbs. Part 1. 00:11:00 Learn Spanish- Reflexive verbs. Reciprocal verbs. Part 2. 00:11:00 Learn Spanish- Personal hygiene and clothing. Part 1. 00:09:00 Learn Spanish- Personal hygiene and clothing. Part 2 00:12:00 Learn Spanish- Direct and Indirect Object Pronouns. 00:20:00 Learn Spanish- 'To like' and similar verbs. Indirect Object Verbs 00:27:00 Learn Spanish- 'To like' and similar verbs. Vocabulary 00:16:00 Learn Spanish- Present perfect tense 00:23:00 Module 4 Learn Spanish- Present continuous 00:22:00 Learn Spanish- The near or immediate future 00:14:00 Learn Spanish- Shopping 00:26:00 Learn Spanish- Present, Past, Future 00:20:00 Learn Spanish- Your house 00:31:00 Learn Spanish- Comparative 00:17:00 Learn Spanish- Superlatives 00:19:00 Learn Spanish- Demonstrative 00:24:00 Learn Spanish- Possesive 00:23:00 Learn Spanish- Basic conjunctions 00:22:00 Learn Spanish- Past Simple or Indefinite 00:33:00 Learn Spanish- The accent 00:43:00 Learn Spanish- The imperfect tense and the description 00:22:00 Learn Spanish- Of the future 00:19:00 Resources Resources - Complete Spanish Course - Beginner 00:00:00 Course Certification Order your Certificate 00:00:00

People of all ages and abilities should be valued and treated with respect. Enhance your knowledge of human rights and foster a culture of mutual trust and respect by taking this Human Rights Diploma course. Human rights belong to everyone. Promoting human rights helps create a society based on justice, dignity and equality. This Human Rights Diploma course will educate you on the principles of human rights. The training will explain the concept of gender equality and will walk you through women's and children's rights. In addition, you'll explore what freedom is according to human rights and get to know the various aspects of freedom. Once you complete it, you'll have enriched knowledge of how to help people understand their values and take control of their lives and decisions.  Please note: Our Human Rights Diploma course only gives you the theoretical knowledge to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. Learning Objectives Understand the basic concept of freedom and human rightsIdentify the importance of human rightsDetermine the characteristics of human rightsKnow about the types of human rightsEnrich your knowledge of gender equalityFamiliarise yourself with the various aspects of freedomLearn about the multiple organisations that work for human rights. Who is this Course for? This Human Rights Diploma course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of human rights or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Human Rights Diploma course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Human Rights Lawyer Human Rights Educator Human Rights Researcher Human Rights Advocacy Officer Human Rights Consultant Human Rights Administrative Officer Course Curriculum Module 01: Basic Concept of Freedom and Human Rights Basic Concept of Freedom and Human Rights 00:14:00 Module 02: Classification of Human Rights Classification of Human Rights 00:26:00 Module 03: Women's and Children's Right Women's and Children's Right 00:41:00 Module 04: Various Aspects of Freedom Various Aspects of Freedom 00:18:00 Module 05: Various International Human Rights Organisations Various International Human Rights Organisations 00:21:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Description: Makeup and Hairdressing are two essential areas of beautification. Therefore the demand for a makeup artist or hairdresser is high. In fact, the basic knowledge of makeup and hairdressing saves a lot of your money and time. The Diploma in Makeup and Hairdressing course covers the essential techniques and skills of makeup and hairdressing. Throughout the course, you will learn how to do makeup based on your skin type, beauty tips and recent trend and style of hairdressing. Upon completion, you will be able to do makeup and hairdressing as a professional. Who is the course for? Professionals who have an experience in Makeup and Cosmetology Beginners who have an interest in learning how to be part of the Cosmetics Industry Entry Requirement: This course is available to all learners, of all academic backgrounds.However, although an educational background and experience in cosmetics is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Makeup Makeup Basics I 01:00:00 Makeup Basics II 01:00:00 Makeup Basics III 01:00:00 Makeup Basics IV 01:00:00 Makeup Basics V 01:00:00 Applying Makeup Makeup Supplies 00:30:00 Makeup Application Women/Girls 00:30:00 Makeup Application Guys 00:30:00 Cleansing & Hairstyles 00:15:00 Professional Makeup and Beauty Tips Body Products Basics 01:00:00 Be Educated On Toxins And Detoxing 01:00:00 Using Bath Products 01:00:00 Sunless Tanning 01:00:00 Body Makeup 01:00:00 The Latest In Support Garments 01:00:00 How Looking Great Makes You Feel Great 00:30:00 Wrapping Up 00:30:00 Acne Treatment Acne Treatment 01:00:00 Myths About Acne 01:00:00 The Acne Diet 01:00:00 Vitamins and Natural Ingested Acne Cures 01:00:00 Aromatherapy For Acne Treatment 01:00:00 Acne Treatments In Your Refrigerator 01:00:00 Acne Cures In Your Medicine Cabinet 01:00:00 Store Bought Topical Solutions 01:00:00 Acne Skin Care Regimen 01:00:00 Make up with Acne 01:00:00 Tetracycline 00:30:00 Light Therapy 01:00:00 Dermabrasion and Laser Therapy 00:30:00 Things Not To Do About Acne 00:30:00 Manicure Manicure 00:15:00 Nail Structure 00:15:00 Manicure Pedicure Process 00:15:00 Giving French Manicure 00:15:00 Nail Filing 00:15:00 Nail Clipping 00:15:00 Hand Massage 00:15:00 Nail Polishing 00:15:00 Pedicure Treatment 00:30:00 Hard Skin Removal 00:15:00 Foot Massage 00:15:00 Taking care of Feet 00:15:00 Hairdressing Who are Hairdressers? 00:15:00 Anatomy of the skull 00:15:00 Hair Type 00:15:00 Face shapes, Characteristics & Style concepts 00:15:00 Hair Salon Equipments & Furnitures 00:15:00 Cutting the Hair 00:15:00 Cutting hair - One length hair 00:15:00 Cutting hair - Uniform Layer 00:15:00 Cutting hair - Short graduation 00:15:00 Cutting hair - Long graduation 00:15:00 Cutting hair - Curly hair 00:15:00 Cutting hair - Fringes 00:15:00 Braiding Hair 00:15:00 Applying Braiding Techniques 01:00:00 Finishing Hair 00:15:00 Health & Safety in Hairdressing 01:00:00 Hairstyling About Of Hair Style 00:30:00 Check Out Your Face Shape 01:00:00 Choosing Your Style On Your Shape 01:00:00 Best Hairstyles For A Long Face 00:30:00 Best Hairstyles For A Square Face 00:30:00 Best Hairstyles For A Round Face 00:30:00 Best Hairstyles For A Heart Shaped Face 01:00:00 How To Love Your Style 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Diploma in Makeup and Hairdressing 00:30:00 Final Exam Final Exam- Diploma in Makeup and Hairdressing 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In the 21st century, web design is one of the most influential aspects of your online presence. HTML 5, and CSS 3 are the primary foundations of the websites. And with the help of Bootstrap, you will be able to design and develop responsive websites. Master the advanced techniques of HTML 5, CSS 3, and Bootstrap for designing attractive and professional web pages by enrolling in the The Complete Web Design Course course. With our comprehensive course, get started on the journey to web designing. Explore the strategies of developing fascinating websites using HTML 5, and CSS 3 and make your websites responsive using Bootstrap. Additionally, you will look at some general rules to keep in mind while designing web pages. Upon completion, you will be able to design any types of websites using HTML 5, CSS 3, and Bootstrap. Who is the course for? Absolute beginners who want to learn the first building blocks (HTML & CSS) for creating websites Anyone with a website that wants to be able to customize it with HTML and CSS to make it look like you imagine Anyone looking for a quick refresher of how HTML, CSS, and Bootstrap works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Welcome 1.1 Intro FREE 00:03:00 1.2 Install the Tools and Get Started 00:05:00 HTML 5 2.1 Intro to HTML 00:01:00 2.2 What is HTML 00:11:00 2.3 Start a New HTML File & Use Tags 00:12:00 2.4 Header Tags 00:05:00 2.5 Edit Text 00:09:00 2.6 Links 00:09:00 2.7 Images 00:10:00 2.8 Lists 00:04:00 2.9 Challenge 1 00:16:00 2.10 HTML Outro 00:01:00 CSS 3 3.1 CSS Intro 00:04:00 3.2 Add CSS Styles 00:16:00 3.3 Classes and IDs 00:07:00 3.4 Borders 00:06:00 3.5 Sizing 00:04:00 3.6 Padding and Margin 00:07:00 3.7 Text Styles 00:04:00 3.8 DIVs 00:08:00 3.9 Postioning 00:08:00 3.10 Hover 00:03:00 3.11 Easily Center Elements 00:03:00 3.12 Fonts 00:06:00 3.13 Challenge 00:23:00 3.14 CSS Outro 00:01:00 Bootstrap 4.1 Intro to Bootstrap 00:02:00 4.2 Install Bootstrap 00:10:00 4.3 Indenting and Containers 00:07:00 4.4 The Grid System 00:16:00 4.5 Images 00:07:00 4.6 Buttons 00:06:00 4.7 Challenge 3 00:11:00 4.8 Bootstrap Outro 00:01:00 Project 1 - Design a Landing Page 5.1 Landing Page Intro 00:01:00 5.2 Sketch Your Landing Page 00:05:00 5.3 The Top Section 00:16:00 5.4 Polish the Top Section 00:06:00 5.5 Adding Images 00:11:00 5.6 The Main Points Section 00:14:00 5.7 Collecting Emails With an Opt-In Form 00:11:00 5.8 Challenge 4 00:03:00 5.9 Landing Page Outro 00:02:00 Project 2 - Business Website 6.1 Business Site Intro 00:01:00 6.2 Sketch Up 00:03:00 6.3 Using Fancy Font Logo 00:07:00 6.4 Carousel Basics 00:10:00 6.5 Carousel Extras 00:09:00 6.6 Text on Images 00:15:00 6.7 Phone Number Icon 00:04:00 6.8 Google Maps 00:13:00 6.9 Font Awesome 00:09:00 6.10 Challenge 4 00:08:00 6.11 Business Site Outro 00:01:00 Project 3 - Portfolio 7.1 Intro 00:01:00 7.2 Portfolio Sketch 00:08:00 7.3 Jumbotron 00:10:00 7.4 Nav Bar 00:24:00 7.5 Panels 00:11:00 7.6 Challenge 5 00:13:00 7.7 Portfolio Outre 00:01:00 Hosting - Getting Your Website on the Internet 8.1 Hosting 00:01:00 8.2 Bluehost 00:06:00 8.3 Uploading 00:05:00 8.4 Tips 00:11:00 8.5 Hosting Outro 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview From automation to complex data analysis, Python is used in a wide range of tasks. Thus, to become a high-demand professional in the IT industry, you must build a solid foundation in this programming language. Our Python for Beginners is the perfect place to start enhancing your knowledge and skills in this area. Through the comprehensive course, you will get a primary understanding of Python. The informative modules will help you understand the data types and data structure. You will receive detailed lessons on control flow and operators. After that, the modules will equate you to the basics of Python arrays, iterators and generators. Finally, you will get a clear understanding of the functions and file manipulation. After the completion of the course, you will receive a certificate of achievement. This certificate will help you elevate your resume. Course Preview Learning Outcomes Introduce yourself to the basics of Python Familiarise yourself with the data types and operators Enhance your understanding of data structures and control flow Explore the vital areas of Python arrays, iterators and generators Develop a clear understanding of functions and file manipulation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Python Who Should Take This Python for Beginners Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Python for Beginners is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Python for Beginners will equip you with effective skills and abilities and help you explore career paths such as  Web Developer Data Analyst Software Developer Game Developer Course Introduction Python for Beginners Introduction 00:01:00 Module 01: Getting Started with Python Why Learn Coding 00:05:00 Why Learn Python 00:04:00 Gearing Up Linux Machine For Python Programming 00:15:00 Gearing Up Windows For Python 00:13:00 Integrate Python And Git Bash With Vscode 00:03:00 Gearing Up The Macos For Python Programming 00:06:00 Installing Jupyter Notebook In Windows 00:06:00 Hello World In Jupyter Notebook 00:11:00 Module 02: Data Types and Operators Arithmetic Operators 00:14:00 Order Of Evaluation 00:09:00 Variable And Assignment Operators 00:12:00 Correct Variable Names 00:08:00 Integer Float And Complex Numbers In Python 00:11:00 Boolean Comparison Operator And Logical Operator 00:20:00 Strings In Python 00:07:00 Type And Type Casting 00:10:00 String Methods In Python 00:09:00 Taking Input From User 00:05:00 Exercise 1 00:09:00 Module 03: Data Structures Lists In Python 00:16:00 Necessitites In List 00:14:00 List Methods 00:19:00 Tuples In Python 00:14:00 Sets In Python 00:14:00 Dictionary, Mutable, Accessing Items 00:08:00 Dublicates, Constructor And Data Types In Dictionary 00:06:00 Access And Add Items In Dictionaries 00:06:00 Nested Dictionaries And Dictionary Methods 00:10:00 Exercise 2 00:12:00 Module 04: Control Flow Introduction 00:01:00 Conditional Statements 00:10:00 Short Hand If Else 00:10:00 Nested If 00:05:00 For Loops 00:13:00 While Loops In Python 00:07:00 While Vs For Loop 00:07:00 Break Continue Statment 00:07:00 Try And Except 00:07:00 Exercise 3 00:07:00 Module 05: Functions Intro To Functions 00:05:00 Arguments, Parameters And Multiple Arguments 00:09:00 Arbitrary Arguments, Keyword Arguments, Arbitrary Keyword Arguments 00:10:00 Default Parameter Value And Passing A List As Parameters 00:09:00 Return Values And Pass Statements 00:06:00 Exercise 4 00:09:00 Module 06: Python Arrays, Iterators and Generators Array, Length Of Array, Accessing Elements Of Array 00:10:00 Adding, Removing Elements In Array, Array Methods 00:12:00 Iterator In Python 00:14:00 Generators In Python 00:07:00 Exercise 5 00:07:00 Module 07: File Manipulation File Hancdling And Syntax 00:05:00 Reading The File, Line Extraction And Parsing 00:11:00 Appending And Writing The Files In Python 00:06:00 Create And Delete A File 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00