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This Functional Skills Maths Entry Level 2 course will assist you in displaying a solid understanding of the foundational concepts and basic principles of mathematics appropriate to the level, as well as the ability to use mathematical reasoning to solve routine issues in everyday contexts. Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 58 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel & Open Awards Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Functional Skills Entry Level 2 Maths Course This Functional Skills Entry Level 2 Maths Course is regulated by Ofqual and accredited by Pearson Edexcel making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. You will acquire knowledge about the number system, common measures, geometry and handling data. Upon successful completion of this course, you will be able to apply your foundational mathematics knowledge in a range of practical scenarios. Why is this course right for you? This comprehensive Functional Skills Maths Entry Level 2 Course is suitable for: Anyone looking to secure a skill-oriented job People of all ages and academic backgrounds Anyone who wants to progress to functional skills level 1 or 2 Anyone who wants to take GCSE maths Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this sector Anyone who wants to gain in-depth knowledge of functional skills in mathematics Whether you are a beginner into the field of functional maths or any professional seeking to reinforce your expertise in functional skills maths, this Functional Skills Maths Entry Level 2 Course will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Functional Skills Entry Level 2 Maths Qualification Purpose and Outcomes This Functional Skills Entry Level 2 Maths Qualification will help you to: Develop confidence in their application of basic mathematics concepts and abilities. Prove their understanding by using their abilities and expertise to complete easy tasks or simple mathematical equations. Acquire comprehensive problem-solving and underpinning skills to utilise mathematics in the course of everyday life. Course Curriculum Count reliably up to 100 items Read, write, order and compare numbers up to 200 Recognise and sequence odd and even numbers up to 100 Recognise and interpret the symbols +, –, ×, ÷ and = appropriately Add and subtract two-digit numbers Multiply whole numbers in the range 0 × 0 to 12 × 12 (times tables) Know the number of hours in a day and weeks in a year; be able to name and sequence Divide two-digit whole numbers by single-digit whole numbers and express remainders Approximate by rounding to the nearest 10, and use this rounded answer to check results Recognise simple fractions (halves, quarters and tenths) of whole numbers and shapes Read, write and use decimals to one decimal place Calculate money with pence up to one pound and in whole pounds of multiple items and write with the correct symbols (£ or p) Use metric measures of length, including millimetres, centimetres, metres and kilometres Use measures of weight, including grams and kilograms Use measures of capacity, including millilitres and litres Read and compare positive temperatures Read and use simple scales to the nearest labelled division Recognise and name 2-D and 3-D shapes, including pentagons, hexagons, cylinders, cuboids, pyramids and spheres Use appropriate positional vocabulary to describe position and direction, including between, inside, outside, middle, below, on top, forwards and backwards Sort and classify objects using two criteria Take information from one format and represent the information in another format, including use of bar charts How This Course Will Work? This Functional Skills Entry Level 2 course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student’s abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 2 Maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Functional Skills Pearson Edexcel Qualification in Mathematics Level 2 consists of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 25 minutes 7 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 1 hour 21 75% Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation This Functional Skills Maths Level 2 has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certification You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Entry Level 2 English Online Course (depending on what you choose as an accreditation) upon successful completion of this Functional Skills English Entry Level 3 Course and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job. FAQs What are functional skills? Functional skills are practical skills in Maths, English, and ICT that enable people to apply their knowledge to real-life situations. These skills are designed to provide learners with the essential knowledge needed to succeed in the workplace and in their personal lives. Functional Skills are recognised qualifications in the UK and are offered at different levels, including Entry Level, Level 1 and Level 2. What is the difference between entry-level and level 1 and 2 functional skills? Both are recognised qualifications, but levels 1 and 2 are more advanced levels that will provide you with comprehensive skills and knowledge while entry-level courses are an introduction and basic level qualification to go to subsequent levels. Is it required to complete entry-level qualifications to move onto a level? No, you are not obliged to complete entry-level courses before moving on to higher levels. However, entry-level courses serve as a starting point for acquiring basic skills and knowledge that will help you strive and boost your chances of securing better marks at higher levels. Are functional skills qualifications recognised and accepted in the UK? Yes, functional skills qualifications are an accepted part of all apprenticeship standards and a way to progress to further education in the UK. Do I have to physically appear for the exam? Yes, for the writing and reading assessment, you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. Do I have to register for the exam? Yes, you need to be registered for the exam three weeks prior to the exam date. What is the assessment procedure for an entry-level 2 Maths course? This course comprises a single assessment that is externally set, internally graded, and externally verified by the exam body. Your exam results will be forwarded to Pearson Edexcel's internal verifier once you finish the exam. If you pass all three components, you'll be able to receive the qualification certificate from the awarding body. How to pass the Functional Skills Maths entry level 2 exam? Tips for preparing for the exam include understanding the exam format, practising regularly, mastering the basics and managing time well during the exam, and seeking help from a teacher or tutor. To assist you in gaining the skills and knowledge required to pass the exam, Lead Academy offers 24/7 tutor support. As a result, you will be adequately prepared to ace the exam. Can I take entry-level courses online? Yes, you can take functional skills entry-level courses online. Lead Academy offers an extensive range of entry-level courses from level 1 to 3, available for both English and Maths. Are Functional skills easier than GCSE? Functional Skills qualifications may require hard work and revision, but they can be a better fit for students who have found Maths and English challenging. Unlike GCSEs, Functional Skills qualifications are flexible and designed to meet the needs of diverse learners, making them more adaptable to different learning styles. What will I get after finishing the course? After successfully completing the Entry Level 2 Maths course, you will receive a Pearson Edexcel Functional Skills Qualification in Maths at Entry Level 2 (depending on what you choose as an accreditation) that is highly regarded by universities and employers across the UK.

This Functional Skills Maths Entry Level 2 course will assist you in displaying a solid understanding of the foundational concepts and basic principles of mathematics appropriate to the level, as well as the ability to use mathematical reasoning to solve routine issues in everyday contexts. Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 58 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Functional Skills Entry Level 2 Maths Course This Functional Skills Entry Level 2 Maths Course is regulated by Ofqual and accredited by Pearson Edexcel making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. You will acquire knowledge about the number system, common measures, geometry and handling data. Upon successful completion of this course, you will be able to apply your foundational mathematics knowledge in a range of practical scenarios. Why is this course right for you? This comprehensive Functional Skills Maths Entry Level 2 Course is suitable for: Anyone looking to secure a skill-oriented job People of all ages and academic backgrounds Anyone who wants to progress to functional skills level 1 or 2 Anyone who wants to take GCSE maths Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this sector Anyone who wants to gain in-depth knowledge of functional skills in mathematics Whether you are a beginner into the field of functional maths or any professional seeking to reinforce your expertise in functional skills maths, this Functional Skills Maths Entry Level 2 Course will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us  for more information. Functional Skills Entry Level 2 Maths Qualification Purpose and Outcomes This Functional Skills Entry Level 2Maths Qualification will help you to: Develop confidence in their application of basic mathematics concepts and abilities. Prove their understanding by using their abilities and expertise to complete easy tasks or simple mathematical equations. Acquire comprehensive problem-solving and underpinning skills to utilise mathematics in the course of everyday life. Course Curriculum Count reliably up to 100 items Read, write, order and compare numbers up to 200 Recognise and sequence odd and even numbers up to 100 Recognise and interpret the symbols +, –, ×, ÷ and = appropriately Add and subtract two-digit numbers Multiply whole numbers in the range 0 × 0 to 12 × 12 (times tables) Know the number of hours in a day and weeks in a year; be able to name and sequence Divide two-digit whole numbers by single-digit whole numbers and express remainders Approximate by rounding to the nearest 10, and use this rounded answer to check results Recognise simple fractions (halves, quarters and tenths) of whole numbers and shapes Read, write and use decimals to one decimal place Calculate money with pence up to one pound and in whole pounds of multiple items and write with the correct symbols (£ or p) Use metric measures of length, including millimetres, centimetres, metres and kilometres Use measures of weight, including grams and kilograms Use measures of capacity, including millilitres and litres Read and compare positive temperatures Read and use simple scales to the nearest labelled division Recognise and name 2-D and 3-D shapes, including pentagons, hexagons, cylinders, cuboids, pyramids and spheres Use appropriate positional vocabulary to describe position and direction, including between, inside, outside, middle, below, on top, forwards and backwards Sort and classify objects using two criteria Take information from one format and represent the information in another format, including use of bar charts How This Course Will Work? This Functional Skills Entry Level 2 Maths course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 2 Maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Functional Skills Pearson Edexcel Qualification in Mathematics Level 2 consist of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 25 minutes 7 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 1 hour 21 75% Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation This Functional Skills Entry Level 2 Maths has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certificate of Achievement You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Qualification in Mathematics at Entry Level 2 (depending on what you choose as an accreditation) upon successful completion of this Functional Skills Entry Level 2 Maths Course and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job.  FAQs What are functional skills? Functional skills are practical skills in Maths, English, and ICT that enable people to apply their knowledge to real-life situations. These skills are designed to provide learners with the essential knowledge needed to succeed in the workplace and in their personal lives. Functional Skills are recognised qualifications in the UK and are offered at different levels, including Entry Level, Level 1 and Level 2. What is the difference between entry-level and level 1 and 2 functional skills? Both are recognised qualifications, but levels 1 and 2 are more advanced levels that will provide you with comprehensive skills and knowledge while entry-level courses are an introduction and basic level qualification to go to subsequent levels. Is it required to complete entry-level qualifications to move onto a level? No, you are not obliged to complete entry-level courses before moving on to higher levels. However, entry-level courses serve as a starting point for acquiring basic skills and knowledge that will help you strive and boost your chances of securing better marks at higher levels. Are functional skills qualifications recognised and accepted in the UK? Yes, functional skills qualifications are an accepted part of all apprenticeship standards and a way to progress to further education in the UK. Do I have to physically appear for the exam? Yes, you will be required to appear for the exam at our designated office in London or Swindon on the exam day. Do I have to register for the exam? Yes, you need to be registered for the exam three weeks prior to the exam date. What is the assessment procedure for an entry-level 2 maths course? This course comprises a single assessment that is externally set, internally graded, and externally verified by the exam body. Your exam results will be forwarded to Pearson Edexcel's internal verifier once you finish the exam. If you pass all three components, you'll be able to receive the qualification certificate from the awarding body. How to pass the Functional Skills Maths entry level 2 exam? Tips for preparing for the exam include understanding the exam format, practising regularly, mastering the basics and managing time well during the exam, and seeking help from a teacher or tutor. To assist you in gaining the skills and knowledge required to pass the exam, Lead Academy offers 24/7 tutor support. As a result, you will be adequately prepared to ace the exam. Can I take entry-level courses online? Yes, you can take functional skills entry-level courses online. Lead Academy offers an extensive range of entry-level courses from level 1 to 3, available for both English and Maths. Are Functional skills easier than GCSE? Functional Skills qualifications may require hard work and revision, but they can be a better fit for students who have found Maths and English challenging. Unlike GCSEs, Functional Skills qualifications are flexible and designed to meet the needs of diverse learners, making them more adaptable to different learning styles. What will I get after finishing the course? After successfully completing the Entry Level 2 Maths course, you will receive a Pearson Edexcel Functional Skills Qualification in Maths at Entry Level 2 (depending on what you choose as an accreditation) that is highly regarded by universities and employers across the UK.

Course Overview Do you want to familiarize with various programming structure and build your career as a software engineer? Then this course is perfect for you. Learn how you can use HTML CSS my SQL GitHub XAMPP and Heroku from this Modern PHP/MYSQL/ GitHub & Heroku Tutorial course and boost your programming skill in no time. This Modern PHP/MYSQL/ GitHub & Heroku Tutorial course will teach you the function of different platforms of web development. You will learn about PHP, bootstrap, MySQL, GitHub and Heroku. The lessons will help you understand programming structures from scratch and explore different areas of web development. The activities of the course will help you to practice the knowledge you learn and enhance your skill. You'll be able to work and create sample websites with the lectures.  You'll receive certifications after completing the course. This course can be a stepping stone for you to enhance your skill and be a professional web developer. Learning Outcomes Understand how XAMPP works Familiarize with the role of PHP in web-based programs Setup Apache server and PHP environment using XAMPP server Learn how to use GitHub Be able to build data-driven and dynamic web applications Learn how to deploy web applications using Heroku Learn the basics of bootstrap 4 Who is this course for? This course is a complete package of the database, PHP, Bootstrap and GitHub. This is ideal for anyone who wants to learn software designing and its steps. The course will teach you the necessary skills and knowledge you need for software development from scratch. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Modern PHP/MYSQL/ GitHub & Heroku Tutorial Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Web Developers Web Designers Software Developers PHP Developers App Designers Unit 01: Introduction Introduction 00:06:00 Unit 02: Environment Configuration Module 01: Setup a PHP Environment using XAMPP 00:16:00 Module 02: Install Composer Package Manager 00:03:00 Module 03: Visual Studio Code - Web Development Add ons 00:12:00 Module 04: Create a GitHub Account 00:13:00 Module 05: Create a Heroku Account 00:08:00 Unit 03: PHP Basics and Syntax Module 01: How PHP Works 00:29:00 Module 02: IFELSE Statements 00:19:00 Module 03: Switch Statements 00:09:00 Module 04: FOR Loop 00:10:00 Module 05: WHILE AND DOWHILE Loops 00:14:00 Module 06: PHP Arrays and Manipulation 00:13:00 Module 07: String Manipulation Functions 00:28:00 Module 08: Date and Time Manipulation Functions 00:15:00 Module 09: User Defined Functions 00:22:00 Module 10: PHP Include and Require 00:22:00 Module 11: PHP Website Layout - With Bootstra 00:23:00 Module 12: Add Project to Github 00:08:00 Module 13: Publish Website to Heroku 00:20:00 Unit 04: PHP Forms and MySQL and User Authentication Module 01: Project and Website Setup 00:21:00 Module 02: Create a Bootstrap 4 Form 00:28:00 Module 03: PHP Form - $_GET Action 00:23:00 Module 04: PHP Form - $_POST Action 00:11:00 Module 05: Design Database with phpMyAdmin 00:19:00 Module 06: Connect to Database using PHP PDO 00:18:00 Module 07: Save Records to Database 00:38:00 Module 08: View Database Records 00:36:00 Module 09: View One Record's Details 00:28:00 Module 10: Update Database Records 00:34:00 Module 11: Delete Database Records 00:11:00 Module 12: Final Touches: Form Validation, Error Messages, Success Messages 00:17:00 Module 13: Create Heroku App and Remote Database 00:21:00 Module 14: Setup Authentication Tables in Database 00:20:00 Module 15: Setup Login and Authentication 00:29:00 Module 16: Control User Access 00:08:00 Module 17: Sending Confirmation Emails 00:31:00 Module 18: Upload Profile Pictures 00:31:00 Module 19: Final Touches 00:14:00 Resources Resources - Modern PHP/MYSQL/ GitHub & Heroku Tutorial 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn all the essential skills to become an expert in Dog Training. From this comprehensive Dog Training Business course, you will be able to understand the principles of Dog Training. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Dog Training Business is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Dog Training Business course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Dog Training Business course, learn the vital abilities and knowledge you require to succeed in your life. This Is What You'll Get From This Course This Is What You'll Get From This Course 00:02:00 Creating An Unforgettable Brand 3 Elements Your Brand Must Have 00:06:00 Your Personal Brand 00:10:00 Branding Errors 00:05:00 Your Branding Aim 00:02:00 Creating An Unforgettable Brand - Handout 00:14:00 Creating An Unforgettable Brand - Video Slides 01:02:00 How To Choose A Niche Or Target Market Finding The Right Niche Or Target Market For You 00:09:00 Why People Don't Niche And What They Miss Out On 00:06:00 How To Identify Your Niche Or Target Market 00:03:00 How To Choose A Niche - Handout & Workbook 00:09:00 How To Choose A Niche - Video Slides 00:26:00 How To Attract Your Niche or Target Market How To Avoid The Common Mistakes Often Made When Attracting Your Target Market 00:09:00 7 Ways To Find Out Your Potential Client's Pain Points 00:04:00 How To Create 'Benefit Statements' That Will Get People Wanting To Work With You 00:07:00 How To Find Your USP (Unique Selling Point) 00:03:00 How To Attract Your Target Market - Handout 00:16:00 How To Attract Your Target Market - Video Slides 01:10:00 How To Create Transformational Packages That Your Clients Will Love 3 Things To Do In Order To Get Paid Well And Stop Trading Time For Money 00:04:00 The Best Ways To Deliver Your Transformational Packages 00:06:00 How Much To Charge And Suggested Packages 00:09:00 Student Question Answered On Creating Transformational Packages 00:11:00 How To Create Transformational Packages - Handout & Workbook 00:13:00 How To Create Transformational Packages - Video Slides 00:38:00 Pricing, Payment Plans And Money Back Guarantees How To Select The Right Price 00:07:00 How To Plan Your Financial Goals 00:04:00 Payment Plans - Should You Use Them And If So What's The Best Way To Do So 00:03:00 The Magic Of Money Back Guarantees - What Most People Don't Realize 00:08:00 Pricing, Payment Plans And Money Back Guarantees - Handout 00:15:00 Pricing, Payment Plans And Money Back Guarantees - Video Slides 00:48:00 How To Sell With Integrity How To Sell Authentically 00:03:00 7 Steps To Closing A Sale With Integrity 00:09:00 Getting A Yes - Then What? 00:02:00 How To Track And Test What's Working And What's Not 00:03:00 How To Sell With Integrity - Handout 00:20:00 How To Sell With Integrity - Video Slides 00:44:00 Bonus Section **Bonus** How To Get A Great Testimonial 00:15:00 **Bonus* How To Create An 'Elevator Speech' For A Memorable 1st Impression 00:21:00 Assignment Assignment - Dog Training Business 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview A beautiful logo can attract your customer and create a great first impression about your business. Learn how you can create beautiful retro vintage logos from the Retro Vintage Logo Design course and boost your digital marketing. In this Retro Vintage Logo Design course, you will learn the basics of Photoshop and Illustrator, how to create logos using Illustrator, mock-up styles, retro vintage logo designing techniques and many other topics related to logo design. This course will help you understand logo designing step by step. If you want to learn logo designing for the first time or enhance your graphic designing skill, this course is the perfect place for you. This course will teach you logo designing and retro vintage style from scratch. This is an ideal course to understand logo designing, ask your questions and get solutions from the experts of graphic designing and logo designing. Learning Outcomes Learn the steps of logo designing Familiarize with the idea of design thinking and Idea generation Be able to create mock-up logos inside Photoshop Understand how to keep your workflow consistent Learn the techniques for creating retro vintage logos Master the illustration skills for logo designing Who is this course for? This course will help you to understand the steps of logo designing. This course is for anyone who wants to learn logo designing, enhance their graphic designing skills or promote their business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Retro Vintage Logo Design is a useful qualification to possess and would be beneficial for any related profession or industry such as: Graphic Designers Logo Designers Digital Artists Digital Marketers Designers Unit 1: Introduction to the Course Module 01: Introduction 00:02:00 Unit 2: Design Thinking Overview and Logo Definition Module 02: Brief Introduction to Design Thinking 00:04:00 Module 03: What are Focus Groups 00:01:00 Module 04: What Makes a Good Logo 00:03:00 Module 05: Pricing and Designing for Exposure 00:03:00 Unit 3: The Brief or Discovery Session Module 06: Brief or Discovery Session 00:07:00 Module 07: Sketching Ideas Down 00:02:00 Module 08: Field Search and Competitors Search 00:02:00 Module 09: Divergent Thinking vs Convergent Thinking 00:01:00 Module 10: Does Originality Matters 00:03:00 Module 11: Copyright Infringement 00:01:00 Unit 4: Making the Badges Module 12: Making the Badges- Part 1 00:12:00 Module 13: Making the Badges- Part 2 00:17:00 Unit 5: Making Vectors Module 14: Making Vectors Using Only Shapes and Pathfinder 00:18:00 Module 15: Draw a Vintage Fish 00:09:00 Module 16: Image Trace and Combining Letters with Icon 00:08:00 Module 17: External Vector Help 00:03:00 Unit 6: Making Decoration for the Logo Module 18: How to Make Laurels 00:08:00 Module 19: How to Make Banners 00:11:00 Module 20: Make a Rope 00:04:00 Unit 7: Typography in Logo Design Module 21: Introduction to Typography in Logo Design 00:02:00 Module 22: Automatically Pairing Fonts and Font Resources 00:06:00 Module 23: Match Fonts in Photoshop 00:03:00 Module 24: Putting Elements of the Logo 00:05:00 Module 25: Working with Type- Part 1 00:12:00 Module 26: Working with Type- Part 2 00:08:00 Unit 8: Colours in Logo Design Module 27: Introduction to Colour in Logo 00:01:00 Module 28: Working with ASE Colours 00:09:00 Module 29: Spot Colours 00:08:00 Unit 9: Apply Texture and Mockups Module 30: Applying Texture in Adobe Illustrator 00:05:00 Module 31: Using Images as Mockups in Photoshop- Part 1 00:09:00 Module 32: Using Images as Mockups in Photoshop- Part 2 00:15:00 Module 33: Dealing with Difficult Images 00:04:00 Module 34: Ready Made Mockups 00:09:00 Unit 10: How to Present Your Logo Module 35: Presentation in Illustrator 00:14:00 Module 36: Logo Presentation InDesign 00:12:00 Module 37: Conclusion 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Laws of attraction are used in every aspect of our life, but very few people understand it. A positive impression can open multiple opportunities for you, make people around you happy and boost your personal growth. Learn how you can use laws of attraction for your benefit from this Law of Attraction : The Magic Way to Develop positive Attitude course and be able to understand and communicate with people better. In this Law of Attraction : The Magic Way to Develop positive Attitude course, you will learn what laws of attraction are, how it works and how it can help you. You will understand your desires and goals, how to manifest your dream life, the practices to use laws of attraction, incorporating laws of attraction in your daily life and many other techniques that will lead you to be a successful person and achieve your goal easily. This course will teach you to discover your preferences to use laws of attraction effectively and help you to advance in your career. The step-by-step procedures and bite-sized lessons will clear your ideas and make your understanding better. Learning Outcomes Understand the laws of attraction Be able to use the law of attraction in your behavior and attitude Be able to express your feeling to others Understand what you want and how you want to achieve your dreams Learn how to manifest your dream life Be able to use laws of attraction to set your goals Familiarize with various exercises that will help you practice laws of attraction Who is this course for? This course is for those who want to learn about positive attitudes and make a strong and positive impression on others. You will learn how law of attraction works and how you can use it to improve your attitude. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Law of Attraction : The Magic Way to Develop positive Attitude is a useful qualification to possess and would be beneficial for any related profession or industry such as: Administrators HR Professionals Personal Assistants Receptionists Managers Business Owners Introduction to Laws of Attraction Masterclass Introduction 00:06:00 Module 01: Clarify Your Desires Clarify Your Desires 00:04:00 Principles of Clarity 00:05:00 How Meditation Helps You Get Clarity 00:04:00 How do you want your life to feel? 00:05:00 Using the Law of Attraction for Joy, Relationships, Money & Success 00:04:00 3 Steps To Find Love Using The Law Of Attraction 00:05:00 Module 02: Ways to Practice the Laws of Attraction Ways to Practice the Laws of Attraction 00:05:00 Visualize 00:03:00 Do a Meditation to Boost Energy 00:03:00 Look At Affirmations On Your Phone 00:02:00 Gratitude Journal 00:04:00 Spread Positivity 00:03:00 Module 03: Incorporating the Laws of Attraction in Your Daily Life Incorporating the Laws of Attraction in Your Daily Life 00:05:00 Unwavering Desire 00:04:00 Conceptualization and Imagination 00:05:00 Affirmations 00:04:00 Profound Belief 00:04:00 Manifestation 00:04:00 Module 04: How to Manifest Your Dream Life How To Manifest Your Dream Life 00:05:00 How And Why Does The Law Of Attraction Work 00:04:00 Make your decision 00:04:00 Practice unconditional love 00:03:00 Open up to the possibilities 00:04:00 Experience the reality of your desires 00:04:00 Module 05: Using the Laws of Attraction When Setting Goals Using the Laws of Attraction When Setting Goals 00:05:00 How To Figure Out What You Really Want 00:05:00 Find-Tuning Your Goal 00:04:00 Knowing When And How To Review 00:04:00 Believe that it's coming 00:04:00 Work on it 00:04:00 Module 06: Exercises to Help Manifest the Laws of Attraction Exercises to Help Manifest the Laws of Attraction 00:03:00 Make a Vision board 00:03:00 Live as if it is Already Real 00:05:00 Make a to-do List 00:04:00 Make a Wish List 00:04:00 Practice Meditation 00:04:00 Module 07: Conclusion Review 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The reality is there's continually some little way you can enhance for yourself and other individuals. No matter how experienced you think you are, there will still be unending little things you can do to improve a move to make yourself improve. You have to find the indicators that will tell you that you are actually moving forward and that you have developed in every aspect of your life. In this course, you will be able to become empowered to develop yourself and putting yourself out there to improve to its maximum potential. You will be able to do self-development through visualization and affirmation in this course by picturing yourself in the scene that has helped many individuals throughout the years develop a positive personality. Through perception, one can go any place rationally and utilize the implementers by affirming what they need from life, to arrive. Utilizing the perception and affirmatives provided in this course, you can advance toward a positive future while building up your internal identity. Self-advancement begins in the womb and conveys forward over the span of one's life. All through this stage, one learns, while picking up information from encounters and occasions seen by the eye. Who is the course for? Professionals, Trainers, and Individuals who want to be expert in positive self-development. Anyone who wants to know to manage their life and self-development. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Self Development will be useful and would be beneficial for every kind of occupations and careers like: Employees General Managers Management Directors Top Executives And Much More. Development of the Self Self Development through Visualization and Affirmation 01:00:00 Hints in Affirmation and Visualization 01:00:00 Development for Affirmation and Visualization 00:45:00 How to Build Critical Thinking Skills 01:00:00 Visualizing Problems with Affirmations 00:30:00 Development Evaluation in Affirmation and Visualization 00:30:00 Practice Development through Visualization and Affirmation 01:00:00 Self-Development Procedures through Visualization 01:00:00 Development thru Visualization of Problems in Affirmation 01:00:00 Process of Affirmation through Development Visualization 01:00:00 Sense of Development thru Affirmation and Visualization 01:00:00 Natural Development thru Affirmation and Visualization 01:00:00 Visualization through Development Affirmation 01:00:00 Choices in Development thru Affirmation and Visualization 01:00:00 Development thru Argument Affirmation and Visualization 01:00:00 Visualization in Development of Affirmation 01:00:00 Revolutionary Development thru Visualization and Affirmation 00:30:00 Focus for Development thru Visualization and Affirmation 01:00:00 Visualization Music thru Affirmation Development 01:30:00 Energy Development thru Visualization and Affirmation 01:00:00 Relax with Development thru Affirmative Visualization 01:00:00 New Age Development in Affirmative Visualization 01:00:00 Conclusion 00:15:00 Development of Self Esteem INTRODUCTION 01:00:00 LOW SELF-ESTEEM? Why It Occurs? 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Being Assertive Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Self Development 00:20:00 Final Exam Final Exam- Level 2 Certificate in Self Development 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Raising children can be a difficult task if you are not skilled or willing to learn. To know how to raise them healthily, you need to learn and know the skills in child raising. You need to learn about child psychology, social behaviour, child safety online, and healthy lifestyle. All of these lessons could help you succeed in raising healthy children without sacrificing your own happiness. Who is the course for? Teachers or professionals who are working with kids Anyone who loves to become a teacher and likes children in general Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Raising Healthy Children Course Level 3 will be useful and would be beneficial for every kind of occupations and careers like: Child Care Specialist Child and Family Social Worker Early Educator Paediatric Nurse Pediatric Physical Therapist. Module 1: Raising Children Raising Children Who Succeed 01:00:00 How Do We Define Success? 00:30:00 What The Children Don't Need 01:00:00 What They Do Need 01:00:00 The Legacy of Books 01:00:00 The Power of Role Models 01:00:00 Teaching Social Skills 01:00:00 Money, Money, Money 00:30:00 Module 2: Child Psychology The Basics On Nurturing Your Child 00:30:00 Build Your Child's Self Esteem 00:30:00 Catch The Good And Not Always The Bad 00:30:00 Demonstrate The Love Is Unconditional 00:30:00 Make Rules And Be Consistent 01:00:00 Make Special Time For Your Child 00:30:00 Always Set An Example 00:30:00 Don't Dominate A Conversation 00:30:00 Learn To Be A Good Communicator 01:00:00 An Unnourished Child has A Long Road Ahead 00:30:00 Module 3: Social Behavior Training The Three Modes of Management 01:00:00 What Are Gentle Measures? 01:00:00 There Must be Authority 01:00:00 Gentle Punishment Of Disobedience 01:00:00 The Philosophy of Punishment Action 01:00:00 Rewarding Obedience 01:00:00 The Art of Training Delivery 01:00:00 Methods Exemplified 03:00:00 Della and The Dolls 01:00:00 The Child With The Parent 01:00:00 The Parent With The Child 01:00:00 Difference Between Commendation and Encouragement 01:00:00 Faults of Immaturity 01:00:00 Activities for kids Early Learning 01:00:00 The Role of Imagination in Children`s development 01:00:00 Truth and Falsehood 01:00:00 Judgement and Reasoning 01:00:00 Wishes and Requests 01:00:00 Children`s Questions 01:00:00 The Use of Money 01:00:00 Corporal Punishment 01:00:00 Gratitude in Children 01:00:00 Religious Training 01:00:00 Conclusion 00:15:00 Module 4: Child Safety Online Introduction to Child Safety 00:30:00 Warning Signs 01:00:00 Parental Monitoring 00:15:00 Monitoring and Protection Software 01:00:00 Tips to Avoid Sexual Predators 00:30:00 The Truth About Online Content 01:00:00 Identity Theft 00:30:00 Spyware And Malware 01:00:00 The Children's Online Privacy Protection Act (COPPA) 00:15:00 Privacy Policy 00:15:00 Social Networking Safety 01:00:00 Additional Rules For Child Safety Online 00:30:00 Warnings For Children Online 00:15:00 Additional Tips For Parents 01:00:00 Module 5: Healthy Lifestyle for Children Strong Kids Basics 00:30:00 Child Obesity Is A Serious Issue 00:30:00 The Benefits Of An Active Lifestyle 01:00:00 Shut Off The TV And Video Games 01:00:00 Outdoor Activities For Your Kids 01:00:00 Keep An Eye On Nutrition 01:00:00 Final Exam Mock Exam-Raising Healthy Children Course Level 3 00:30:00 Mock Exam Final Exam-Raising Healthy Children Course Level 3 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In the 21st century, web design is one of the most influential aspects of your online presence. HTML 5, and CSS 3 are the primary foundations of the websites. And with the help of Bootstrap, you will be able to design and develop responsive websites. Master the advanced techniques of HTML 5, CSS 3, and Bootstrap for designing attractive and professional web pages by enrolling in the The Complete Web Design Course course. With our comprehensive course, get started on the journey to web designing. Explore the strategies of developing fascinating websites using HTML 5, and CSS 3 and make your websites responsive using Bootstrap. Additionally, you will look at some general rules to keep in mind while designing web pages. Upon completion, you will be able to design any types of websites using HTML 5, CSS 3, and Bootstrap. Who is the course for? Absolute beginners who want to learn the first building blocks (HTML & CSS) for creating websites Anyone with a website that wants to be able to customize it with HTML and CSS to make it look like you imagine Anyone looking for a quick refresher of how HTML, CSS, and Bootstrap works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Welcome 1.1 Intro FREE 00:03:00 1.2 Install the Tools and Get Started 00:05:00 HTML 5 2.1 Intro to HTML 00:01:00 2.2 What is HTML 00:11:00 2.3 Start a New HTML File & Use Tags 00:12:00 2.4 Header Tags 00:05:00 2.5 Edit Text 00:09:00 2.6 Links 00:09:00 2.7 Images 00:10:00 2.8 Lists 00:04:00 2.9 Challenge 1 00:16:00 2.10 HTML Outro 00:01:00 CSS 3 3.1 CSS Intro 00:04:00 3.2 Add CSS Styles 00:16:00 3.3 Classes and IDs 00:07:00 3.4 Borders 00:06:00 3.5 Sizing 00:04:00 3.6 Padding and Margin 00:07:00 3.7 Text Styles 00:04:00 3.8 DIVs 00:08:00 3.9 Postioning 00:08:00 3.10 Hover 00:03:00 3.11 Easily Center Elements 00:03:00 3.12 Fonts 00:06:00 3.13 Challenge 00:23:00 3.14 CSS Outro 00:01:00 Bootstrap 4.1 Intro to Bootstrap 00:02:00 4.2 Install Bootstrap 00:10:00 4.3 Indenting and Containers 00:07:00 4.4 The Grid System 00:16:00 4.5 Images 00:07:00 4.6 Buttons 00:06:00 4.7 Challenge 3 00:11:00 4.8 Bootstrap Outro 00:01:00 Project 1 - Design a Landing Page 5.1 Landing Page Intro 00:01:00 5.2 Sketch Your Landing Page 00:05:00 5.3 The Top Section 00:16:00 5.4 Polish the Top Section 00:06:00 5.5 Adding Images 00:11:00 5.6 The Main Points Section 00:14:00 5.7 Collecting Emails With an Opt-In Form 00:11:00 5.8 Challenge 4 00:03:00 5.9 Landing Page Outro 00:02:00 Project 2 - Business Website 6.1 Business Site Intro 00:01:00 6.2 Sketch Up 00:03:00 6.3 Using Fancy Font Logo 00:07:00 6.4 Carousel Basics 00:10:00 6.5 Carousel Extras 00:09:00 6.6 Text on Images 00:15:00 6.7 Phone Number Icon 00:04:00 6.8 Google Maps 00:13:00 6.9 Font Awesome 00:09:00 6.10 Challenge 4 00:08:00 6.11 Business Site Outro 00:01:00 Project 3 - Portfolio 7.1 Intro 00:01:00 7.2 Portfolio Sketch 00:08:00 7.3 Jumbotron 00:10:00 7.4 Nav Bar 00:24:00 7.5 Panels 00:11:00 7.6 Challenge 5 00:13:00 7.7 Portfolio Outre 00:01:00 Hosting - Getting Your Website on the Internet 8.1 Hosting 00:01:00 8.2 Bluehost 00:06:00 8.3 Uploading 00:05:00 8.4 Tips 00:11:00 8.5 Hosting Outro 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00