2971 HR Management courses in Garforth delivered Online

Are you a newbie at work and want to learn more about the company and how it works? Do you want to know more about the different aspects of the company and how they work? Do you want to manage employees under your supervision properly? If so, then this line management course is for you. This Diploma in Line Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Line Management substantial and easier than ever! Our line management course is designed to help you understand the different aspects of the company and how they work. It will also teach you about the various departments and what they do. By the end of this line management course, you will be able to understand the different aspects of a company and how they work. You will also understand the other departments and what they do. Finally, you will be able to be a great line manager to the employees under your supervision. So get ready to learn more about the company you work for, how it works and how to manage employees under your supervision. Sign up for this line management course today! What will you learn from this line management course? Learn the characteristics of a great line manager. Know the critical steps to successful coaching and mentoring. Learn the fundamentals of managing, inspiring, and counselling others. Improve your ability to identify talent and communicate effectively. Obtain a thorough understanding of the administration of performance reviews. Learn about the mechanics of workplace relationships. Learn how to manage time and stress while setting priorities effectively. Increase your understanding of conflict resolution methods. Comprehend the complex laws governing employment. Why Prefer this Line Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Line Management course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey immediately with this line management course and take a step toward a brighter future! *** Course Curriculum *** Module 01: Employee Training and Development Process Module 02: Talent Management Module 03: Communication Skills Module 04: Performance Appraisal Management. Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Conflict Management Module 08: Stress Management Module 09: Time Management Module 10: Business Environment Module 11: Ensuring Health and safety at the Workplace Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This line management course is for you if you: Wish to gain a better understanding of this topic. Already work in this sector and want to learn more about it. Are a student pursuing a relevant field of study Are seeking employment in the management field. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path This line management course would be helpful for anyone who has a strong interest in management to investigate opportunities like: HR & Training Managers Product Manager First Line Manager Line Manager Team Leader Depending on your profession, you may receive anything from £25K to £70K per year in the UK. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Line Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Line Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you looking to improve your current abilities or make a career move? Our unique Italian Language Course might help you get there! Expand your expertise with high-quality training - study the Italian Language and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Italian Language online training course. With this comprehensive Italian Language course, you can achieve your dreams and train for your ideal career. The Italian Language course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Italian Language training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Italian Language course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Italian Language Course? Opportunity to earn a certificate accredited by CPDQS after completing this Italian Language course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Italian Language program in your own time, at your own pace Each of our students gets full 24/7 tutor support Start your learning journey straight away with this Italian Language course and take a step toward a brighter future! *** Course Curriculum *** Italian Language Course >> Complete Italian Course - Beginner Italian Course for Beginners (A1 A2 A2+) The Alphabet. The Definite Article The Indefinite Article. The numbers from 0 to 100 Present Simple for regular verbs Present Simple for irregular verbs. The verb ''to be''-reflexive Reflexive verbs. Adverbs of frequency At the supermarket. The food Modal verbs Prepositions. The Adjectives. The numbers Clothes After and before. Masculine nouns which end in '-ma' Place adverbs Dialogue: On the phone Present Perfect. The animals Past Participle. Irregular Verbs. The weather Parts of the body. At the pharmacy The adverbs with Present Perfect. The auxiliary verbs ''to be'' and ''to have'' Conjunctions Vocabulary: New verbs Dialogue: How did you spend your weekend? Future Simple Metterci and volerci Recap >> Complete Italian Course - Intermediate Module: 01 I pronomi diretti oggetto Utensili I pronomi indiretti Esercizi. I mestieri Il pronome partitivo ne Dettato I pronomi diretti e indiretti con verbi modali Module: 02 La formazione di verbi a partire da aggettivi Italian For Intermediate - I pronomi diretti e indiretti con il passato prossimo Altri usi della particella ne Gli usi di ci Ce n'è/ce ne sono Il futuro composto talian Course For Intermediate - Dettato 2 Module: 03 Gradi di comparazione dell'aggett L'imperfetto Ripasso imperfetto e passato prossimo Il trapassato prossimo La struttura stare + gerundio Dettato 3 Gli aggettivi bello e quello Module: 04 Il pronome relativo cui Alcuni verbi pronominali Dialogo. Gli avverbi di modo Il condizionale semplice 1 Il condizionale semplice 2 Il condizionale composto 1 Il condizionale composto 2 Module: 05 Computer e internet. Vocabolario di base Dettato 4 L'imperativo 1 L'imperativo 2 Dialogo Dettato 5 Ripasso Assessment Process Once you have completed all the modules in the Italian Language course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Flash Sale! Prices Reduced Like Never Before!! It's very disheartening to live in a world where your voice isn't heard, where your needs and challenges are overlooked just because of a lack of understanding. In the UK alone, over 1.5 million individuals are navigating life with learning disabilities, facing barriers that many of us can't fathom. It's a reality that's often hidden in plain sight, creating a silent epidemic of isolation and unmet potential. This is why the "Learning Disability Nursing" course is designed to bridge this gap, equipping you with the knowledge and skills to make a profound difference. Understand the complex relationship between Learning Disabilities and Mental Health. Master Psychosocial and Psychodynamic Interventions. You'll explore the full spectrum of care throughout the lifespan, learning to advocate for health and well-being and to craft personalised care plans in mental health settings. With lessons dedicated to Nursing Models, Behavioural Interventions, and the future of the profession, this course sets you on a path to becoming a pivotal part of individuals' lives, offering hope and tangible support where it's needed most. Learning Outcomes of the Learning Disability Nursing Course: Understand the complex needs of individuals with learning disabilities. Apply psychosocial and psychodynamic interventions effectively. Support the lifelong health and well-being of those with learning disabilities. Develop and implement targeted care plans in mental health settings. Explore and understand the evolving role of learning disability nurses. Prepare for future spheres of practice in learning disability nursing. Step into a career that transcends the ordinary. The "Learning Disability Nursing" course offers you not just a job, but a calling-a chance to be the change in the lives of those who navigate the world differently. With the skills and insights gained from this course, you're not just improving careers; you're transforming lives and shaping the future of healthcare. Join us on this journey to make a difference, one individual at a time! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown of the Learning Disability Nursing Course Module 01: Learning Disability and Mental Health Explores the relationship between learning disabilities and mental health, addressing common mental health issues, their impact on individuals with learning disabilities, and strategies for effective management and support. Module 02: Learning Disability Nursing Provides an overview of the principles and practices of learning disability nursing, emphasizing person-centered care, advocacy, and tailored interventions to meet individual needs. Module 03: Psychosocial Interventions Covers various psychosocial interventions for individuals with learning disabilities, including cognitive-behavioral therapy, social skills training, and support groups, aiming to enhance mental health and quality of life. Module 04: Psychodynamic Approaches Examines psychodynamic theories and their application in learning disability nursing, focusing on understanding unconscious processes, emotional development, and therapeutic relationships. Module 05: Learning Disability Nursing Throughout the Lifespan Discusses the role of learning disability nurses in providing care across different life stages, from childhood to old age, addressing age-specific needs and challenges. Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being Highlights the proactive role of learning disability nurses in promoting overall health and well-being, including health education, preventive care, and lifestyle interventions. Module 07: Care Planning in Mental Health Settings Focuses on developing and implementing effective care plans for individuals with learning disabilities in mental health settings, ensuring comprehensive, coordinated, and person-centered care. Module 08: Nursing Models and Behavioural Interventions Explores various nursing models and behavioral interventions used in learning disability nursing, emphasizing evidence-based practices and individualized approaches. Module 09: The Future of Learning Disability Nursing Discusses emerging trends, challenges, and opportunities in the field of learning disability nursing, preparing nurses for future advancements and evolving practices. Module 10: Future Spheres of Practice for Learning Disability Nursing Examines potential future roles and specializations for learning disability nurses, including advanced practice, research, policy development, and interdisciplinary collaboration. Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: Learning Disability and Mental Health 26:13 1: Learning Disability and Mental Health Preview 26:13 Module 2: Learning Disability Nursing 25:47 2: Learning Disability Nursing 25:47 Module 3: Psychosocial Interventions 25:11 3: Psychosocial Interventions 25:11 Module 4: Psychodynamic Approaches 21:32 4: Psychodynamic Approaches 21:32 Module 5: Learning Disability Nursing Throughout the Lifespan 54:38 5: Learning Disability Nursing Throughout the Lifespan 54:38 Module 6: Role of the Learning Disability Nurse in Promoting Health & Well-Being 46:59 6: Role of the Learning Disability Nurse in Promoting Health and Well-Being 46:59 Module 7: Care Planning in Mental Health Settings 20:24 7: Care Planning in Mental Health Settings 20:24 Module 8: Nursing Models and Behavioral Interventions 25:12 8: Nursing Models and Behavioural Interventions 25:12 Module 9: The Future of Learning Disability Nursing 26:25 9: The Future of Learning Disability Nursing 26:25 Module 10: Future Spheres of Practice for Learning Disability Nursing 21:51 10: Future Spheres of Practice for Learning Disability Nursing 21:51 Order Your Certificate 02:00 11: Order Your CPD Certificate 01:00 12: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nurses Healthcare workers Social care staff Mental health professionals Educational support staff Career changers Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Learning Disability Nurse - £24,000 to £30,000 Mental Health Nurse - £24,000 to £30,000 Healthcare Coordinator - £20,000 to £25,000 Special Educational Needs (SEN) Teacher - £25,000 to £41,000 Care Manager - £30,000 to £40,000 Behavioural Therapist - £27,000 to £37,000 Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview This comprehensive course on AML, KYC & CDD will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This AML, KYC & CDD comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this AML, KYC & CDD. It is available to all students, of all academic backgrounds. Requirements Our AML, KYC & CDD is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 14 lectures • 04:38:00 total length •Module 01: Introduction to Money Laundering: 00:15:00 •Module 02: Proceeds of Crime Act 2002: 00:19:00 •Module 03: Development of Anti-Money Laundering Regulation: 00:18:00 •Module 04: Responsibility of the Money Laundering Reporting Officer: 00:19:00 •Module 05: Risk-based Approach: 00:20:00 •Module 06: Record Keeping: 00:14:00 •Module 07: Suspicious Conduct and Transactions: 00:20:00 •Module 08: Awareness and Training: 00:18:00 •Module 09: Introduction to KYC: 00:31:00 •Module 10: Customer Due Diligence: 00:21:00 •Module 11: AML (Anti-Money Laundering): 00:29:00 •Module 12: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom: 00:21:00 •Module 13: Regulations to be Complied by Industries: 00:20:00 •Module 14: Methods for carrying out KYC and AML and the Future of KYC Compliance: 00:13:00

Overview This comprehensive course on Ladder Safety will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ladder Safety comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ladder Safety. It is available to all students, of all academic backgrounds. Requirements Our Ladder Safety is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 6 lectures • 01:16:00 total length •Introduction to Ladder Safety: 00:14:00 •Ladder Classifications and Uses: 00:23:00 •Pre-use Safety Inspections and Risk Assessment: 00:11:00 •Setting Up and Safe Use of Ladders: 00:15:00 •Placement Considerations and Securing a Ladder: 00:13:00 •Assignment - Ladder Safety: 3 days

Overview of Care Planning and Record Keeping | Health & Safety Online In today’s healthcare system, Care Planning and Record Keeping are essential for providing high-quality patient care. With over 1.54 million professionals working in adult social care in the UK and 1.3 million more in the NHS, there is a growing need for well-trained staff in these areas. The care sector is expected to require an additional 500,000 workers by 2030, offering many opportunities for skilled professionals. This course helps you develop the skills needed to create Care Planning and Record Keeping strategies that focus on the individual’s needs. You’ll learn how to develop person-centred care plans, use concept care mapping techniques, and keep confidential medical records that comply with UK regulations. The course also covers how to collaborate effectively with vulnerable individuals while following safeguarding protocols for children, young people, and families. As the healthcare system moves toward digital records, with 98% of GP practices now using electronic systems, it is crucial to stay updated on Care Planning and Record Keeping practices. By understanding care planning policy and record-keeping standards, you’ll be ready to provide exceptional care. Whether you work with elderly patients, vulnerable adults, or young people, this training prepares you to deliver safe, well-documented care that meets the highest standards. This Care Planning and Record Keeping | Health & Safety Online Course will help you to learn: Understand the core principles behind effective care planning processes. Develop collaborative approaches for planning individual care needs. Apply concept care mapping techniques in real-world practice. Implement and assess care plans, ensuring measurable outcomes. Maintain accurate, confidential medical records in line with regulations. Apply UK care planning policies in professional practice settings. Who is this course for? Healthcare professionals aiming to strengthen their knowledge of person-centred care planning and documentation within UK regulatory guidelines. Social care workers needing updated skills in record-keeping, confidentiality, and safeguarding protocols. Individuals new to the care sector seeking in-depth training on creating, implementing, and evaluating care plans while ensuring proper documentation. Managers and supervisors overseeing care planning processes and ensuring compliance with UK care policies. Practitioners working with children, young people, or vulnerable adults, needing a specialized understanding of safeguarding in care documentation. Process of Evaluation After studying the Care Planning and Record Keeping | Health & Safety Online Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Care Planning and Record Keeping | Health & Safety Online Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Care Planning and Record Keeping | Health & Safety Online course. Career Path This Care Planning and Record Keeping | Health & Safety Online Course will lead you to many different career opportunities. Here are a few prospects: Care Coordinator: £24K to £32K/year Social Care Practitioner: £22K to £30K/year Healthcare Documentation Specialist: £25K to £35K/year Safeguarding Officer: £28K to £38K/year Care Quality Manager: £32K to £45K/year Course Curriculum Care Planning and Record Keeping | Health & Safety Online Course Module 01: Introduction to the Care Planning Process 00:17:00 Module 02: Planning Care With the Individual in Need 00:17:00 Module 03: Concept Care Mapping 00:16:00 Module 04: Implementing and Evaluating the Care Plan 00:18:00 Module 05: Maintaining Medical Records 00:20:00 Module 06: Care Planning Policy in the UK 00:16:00 Module 07: Confidentiality and Record-Keeping 00:12:00 Module 08: Safeguarding Children, Young People and Their Families 00:21:00 Assignment Assignment - Care Planning and Record Keeping | Health & Safety Online Course 00:00:00

***Personal Development - Level 5*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development - Level 5 course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Personal Development - Level 5 course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the Personal Development - Level 5 course ] ***Personal Development - Level 5*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Personal Development - Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Personal Development - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Personal Development - Level 5 This course is suitable for anyone who is dedicated to their professional development. This Personal Development - Level 5 course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Personal Development - Level 5 There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Personal Development - Level 5 This Level 5 Diploma in Personal Development - Level 5 could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

***Personal Development (Level 5)*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development (Level 5) and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development (Level 5) course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Personal Development (Level 5) course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the course ] ***Personal Development (Level 5)*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Personal Development (Level 5) This Personal Development (Level 5) course is suitable for anyone who is dedicated to their professional development. This course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Personal Development (Level 5) There are no specific requirements for this Personal Development (Level 5) course because it does not require any advanced knowledge or skills. Career path Personal Development (Level 5) This Level 5 Diploma in Personal Development (Level 5) could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

***Level 5: Personal Development*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Level 5: Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Level 5: Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Level 5: Personal Development course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the Level 5 Personal Development course ] ***Level 5: Personal Development*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Level 5 Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5: Personal Development This Level 5: Personal Development course is suitable for anyone who is dedicated to their professional development. This course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Level 5: Personal Development There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Level 5: Personal Development This Level 5 Diploma in Level 5: Personal Development could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.