Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Jump on a transformative journey to tackle workplace challenges head-on. Discover the intricacies of managing absenteeism and tardiness seamlessly. In a world where employee well-being is paramount, equip yourself with invaluable insights. Key Features: CPD Certified Developed by Specialist Lifetime Access Unveil the roots of absenteeism, decoding its impact on organizational dynamics. Explore innovative strategies to foster a culture of accountability and well-being. Navigate the legal landscape and ethical considerations surrounding absenteeism with confidence. From proactive prevention techniques to leveraging cutting-edge technology, master the tools of the trade. In this dynamic course, you'll not only understand the pulse of workplace attendance issues but also cultivate strategies that resonate with the ethos of the modern professional landscape. Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Identify root causes impacting workplace attendance. Analyse the effects of absenteeism and tardiness on organizational productivity. Formulate strategies to proactively manage attendance challenges in the workplace. Evaluate the legal and ethical dimensions related to absenteeism and tardiness. Implement technology-driven tools for effective attendance management. Foster a culture of accountability and employee well-being within your organization. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR Professionals seeking advanced workforce management skills. Managers aiming to enhance team productivity and well-being. Small business owners navigating attendance challenges. Legal professionals handling workplace-related issues. Tech enthusiasts interested in leveraging tools for attendance management. Career path HR Manager Workplace Well-being Consultant Employment Law Advisor Organizational Development Specialist Attendance Technology Analyst Small Business Owner/Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Each year, people are killed, injured, or suffer work-related illnesses while carrying out their jobs in the United Kingdom. As a result, health and safety is a major concern. The government, employers, and workers all have an important role in minimizing workplace fatalities and accidents and preventing health-related illnesses at work. The Health & Safety in a Construction Environment : Level 1qualification covers an introduction to the legal aspects of health and safety before moving on to the fundamentals of risk assessment and safe working practices. It then goes into detail to cover the most common hazards encountered in construction sites, such as working at heights and respiratory hazards, as well as electrical and chemical hazards. Learning Outcomes After completing Health & Safety in a Construction Environment: Level 1 course, the learner will be able to: Understand the legal aspects of health and safety in construction. Assess the safety of a workplace and conduct a health & safety risk assessment. Understand the importance of safe manual handling in the workplace. Gain a solid understanding of risks to health within a construction environment. Understand the importance of working around plants and equipment safely. Why Choose Health & Safety in a Construction Environment: Level 1 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health & Safety in a Construction Environment Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Others benefits of this Health & Safety in a Construction Environment: Level 1 course*** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Health & Safety in a Construction Environment course] Detailed Course Curriculum of *** Health & Safety in a Construction Environment: Level 1 *** Module 01: Health and Safety in a Construction Environment Know the principles of risk assessment for maintaining and improving health and safety at work Know the importance of safe manual handling in the workplace Know the importance of working safely at height in the workplace Know risks to health within a construction environment Know the importance of working around plant and equipment safely Assessment Method After completing each module of the Health & Safety in a Construction Environment: Level 1 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health & Safety in a Construction Environment: Level 1 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health & Safety in a Construction Environment: Level 1 course is designed for those who work on construction sites. Requirements There are no specific requirements for this Health & Safety in a Construction Environment: Level 1 course because it does not require any advanced knowledge or skills. Career path Working in Construction Sites Certificates Certificate of completion Digital certificate - Included
Health and Safety Management for Construction (UK) Online Each year, people are killed, injured, or suffer work-related illnesses while carrying out their jobs in the United Kingdom. As a result, health and safety is a major concern. The government, employers, and workers all have an important role in minimizing workplace fatalities and accidents and preventing health-related illnesses at work. The Health and Safety Management for Construction (UK) qualification covers an introduction to the legal aspects of health and safety before moving on to the fundamentals of risk assessment and safe working practices. It then goes into detail to cover the most common hazards encountered in construction sites, such as working at heights and respiratory hazards, as well as electrical and chemical hazards. Learning Outcomes After completing Health and Safety Management for Construction (UK) course, the learner will be able to: Understand the legal aspects of health and safety in construction. Assess the safety of a workplace and conduct a health & safety risk assessment. Understand the importance of safe manual handling in the workplace. Gain a solid understanding of risks to health within a construction environment. Understand the importance of working around plants and equipment safely. Why Choose Health and Safety Management for Construction (UK) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses that are included with our Health and Safety Management for Construction (UK) Course Course 01: Health and Safety in a Construction Environment Course 02: Control of Substances Hazardous to Health (COSHH) Training Course Course 03: Manual Handling Course Course 04: Property Management Other Benefits of Health and Safety Management for Construction (UK) 4 PDF Certificate - FREE Lifetime Access Free Retake Exam Tutor Support [Note: Free PDF certificate will be provided as soon as the Health and Safety Management for Construction (UK) Course is completed] Health and Safety Management for Construction (UK) Course Curriculum of Health and Safety Management for Construction (UK) Module 01: Health and Safety in a Construction Environment Know the principles of risk assessment for maintaining and Health and Safety - improving health and safety at work Know the importance of safe manual handling in the workplace Know the importance of working safely at height in the workplace Know risks to health within a construction environment Know the importance of working around plant and equipment safely Assessment Method of Health and Safety Management for Construction (UK) After completing each module of the Health and Safety Management for Construction (UK) course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Health and Safety Management for Construction (UK) After completing the MCQ/Assignment assessment for this Health and Safety Management for Construction (UK) course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Health and Safety Management for Construction (UK) This Health and Safety Management for Construction (UK) course is designed for those who work on construction sites. Requirements Health and Safety Management for Construction (UK) There are no specific requirements for Health and Safety Management for Construction (UK) course because it does not require any advanced knowledge or skills. Students who intend to enrol in Health and Safety Management for Construction (UK) course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Health and Safety Management for Construction (UK) Working in Construction Sites Certificates Certificate of completion Digital certificate - Included
Each year, people are killed, injured, or suffer work-related illnesses while carrying out their jobs in the United Kingdom. As a result, health and safety is a major concern. The government, employers, and workers all have an important role in minimizing workplace fatalities and accidents and preventing health-related illnesses at work. The Health and Safety : Health and Safety in a Construction Environmentqualification covers an introduction to the legal aspects of health and safety before moving on to the fundamentals of risk assessment and safe working practices. It then goes into detail to cover the most common hazards encountered in construction sites, such as working at heights and respiratory hazards, as well as electrical and chemical hazards. Learning Outcomes After completing Health and Safety: Health and Safety in a Construction Environment course, the learner will be able to: Understand the legal aspects of health and safety in construction. Assess the safety of a workplace and conduct a health & safety risk assessment. Understand the importance of safe manual handling in the workplace. Gain a solid understanding of risks to health within a construction environment. Understand the importance of working around plants and equipment safely. Why Choose Health and Safety: Health and Safety in a Construction Environment Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health & Safety in a Construction Environment Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Others benefits of this Health and Safety in a Construction Environment course*** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Health and Safety: Health and Safety in a Construction Environment course] Detailed Course Curriculum of *** Health and Safety in a Construction Environment *** Module 01: Health and Safety in a Construction Environment Know the principles of risk assessment for maintaining and improving health and safety at work Know the importance of safe manual handling in the workplace Know the importance of working safely at height in the workplace Know risks to health within a construction environment Know the importance of working around plant and equipment safely Assessment Method After completing each module of the Health and Safety: Health and Safety in a Construction Environment Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health and Safety: Health and Safety in a Construction Environment course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health and Safety: Health and Safety in a Construction Environment course is designed for those who work on construction sites. Requirements There are no specific requirements for Health & Safety in a Construction Environment course because it does not require any advanced knowledge or skills. Career path Working in Construction Sites Certificates Certificate of completion Digital certificate - Included
Health and Safety in a Construction Environment Each year, people are killed, injured, or suffer work-related illnesses while carrying out their jobs in the United Kingdom. As a result, health and safety is a major concern. The government, employers, and workers all have an important role in minimizing workplace fatalities and accidents and preventing health-related illnesses at work. The Health and Safety in a Construction Environment qualification covers an introduction to the legal aspects of health and safety before moving on to the fundamentals of risk assessment and safe working practices. It then goes into detail to cover the most common hazards encountered in construction sites, such as working at heights and respiratory hazards, as well as electrical and chemical hazards. Health and Safety in a Construction Environment Bundle Courses Course 01: Health and Safety in a Construction Environment Course 02: Control of Substances Hazardous to Health (COSHH) Training Course Course 03: Manual Handling Course Other Benefits of Health and Safety in a Construction Environment 3 PDF Certificate - FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Health and Safety in a Construction Environment course] Health and Safety in a Construction Environment Course Curriculum of Health and Safety in a Construction Environment Module 01: Health and Safety in a Construction Environment Know the principles of risk assessment for maintaining and Health and Safety - improving health and safety at work Know the importance of safe manual handling in the workplace Know the importance of working safely at height in the workplace Know risks to health within a construction environment Know the importance of working around plant and equipment safely Assessment Method After completing each module of the Health and Safety in a Construction Environment Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 Health and Safety in a Construction Environment course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health and Safety in a Construction Environmentcourse is designed for those who work on construction sites. Requirements There are no specific requirements for Health and Safety in a Construction Environment course because it does not require any advanced knowledge or skills. Career path Health and Safety in a Construction Environment Working in Construction Sites Certificates Certificate of completion Digital certificate - Included
Each year, people are killed, injured, or suffer work-related illnesses while carrying out their jobs in the United Kingdom. As a result, health and safety is a major concern. The government, employers, and workers all have an important role in minimizing workplace fatalities and accidents and preventing health-related illnesses at work. The Health and Safety : Health and Safety in a Construction Environment - Level 1qualification covers an introduction to the legal aspects of health and safety before moving on to the fundamentals of risk assessment and safe working practices. It then goes into detail to cover the most common hazards encountered in construction sites, such as working at heights and respiratory hazards, as well as electrical and chemical hazards. Learning Outcomes After completing Health and Safety: Health and Safety in a Construction Environment - Level 1 course, the learner will be able to: Understand the legal aspects of health and safety in construction. Assess the safety of a workplace and conduct a health & safety risk assessment. Understand the importance of safe manual handling in the workplace. Gain a solid understanding of risks to health within a construction environment. Understand the importance of working around plants and equipment safely. Why Choose Health and Safety: Health and Safety in a Construction Environment - Level 1 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health & Safety in a Construction Environment Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Others benefits of this Health and Safety in a Construction Environment course*** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Health and Safety: Health and Safety in a Construction Environment - Level 1 course] Detailed Course Curriculum of *** Health and Safety in a Construction Environment *** Module 01: Health and Safety in a Construction Environment Know the principles of risk assessment for maintaining and improving health and safety at work Know the importance of safe manual handling in the workplace Know the importance of working safely at height in the workplace Know risks to health within a construction environment Know the importance of working around plant and equipment safely Assessment Method After completing each module of the Health and Safety: Health and Safety in a Construction Environment - Level 1 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health and Safety: Health and Safety in a Construction Environment - Level 1 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health and Safety: Health and Safety in a Construction Environment - Level 1 course is designed for those who work on construction sites. Requirements There are no specific requirements for Health & Safety in a Construction Environment course because it does not require any advanced knowledge or skills. Career path Working in Construction Sites Certificates Certificate of completion Digital certificate - Included
Each year, people are killed, injured, or suffer work-related illnesses while carrying out their jobs in the United Kingdom. As a result, health and safety is a major concern. The government, employers, and workers all have an important role in minimizing workplace fatalities and accidents and preventing health-related illnesses at work. The Health and Safety in a Construction Environment (Level 1)qualification covers an introduction to the legal aspects of health and safety before moving on to the fundamentals of risk assessment and safe working practices. It then goes into detail to cover the most common hazards encountered in construction sites, such as working at heights and respiratory hazards, as well as electrical and chemical hazards. Learning Outcomes After completing Health and Safety in a Construction Environment (Level 1) course, the learner will be able to: Understand the legal aspects of health and safety in construction. Assess the safety of a workplace and conduct a health & safety risk assessment. Understand the importance of safe manual handling in the workplace. Gain a solid understanding of risks to health within a construction environment. Understand the importance of working around plants and equipment safely. Why Choose Health and Safety in a Construction Environment (Level 1) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health and Safety in a Construction Environment Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Health and Safety in a Construction Environment course. ***Others benefits of this Health and Safety in a Construction Environment (Level 1) course*** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Health and Safety in a Construction Environment (Level 1) course] Detailed Course Curriculum of *** Health and Safety in a Construction Environment (Level 1) *** Module 01: Health and Safety in a Construction Environment Know the principles of risk assessment for maintaining and improving health and safety at work Know the importance of safe manual handling in the workplace Know the importance of working safely at height in the workplace Know risks to health within a construction environment Know the importance of working around plant and equipment safely Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health and Safety in a Construction Environment (Level 1) course is designed for those who work on construction sites. Requirements There are no specific requirements for this Health and Safety in a Construction Environment (Level 1) course because it does not require any advanced knowledge or skills. Career path Working in Construction Sites Certificates Certificate of completion Digital certificate - Included
Each year, people are killed, injured, or suffer work-related illnesses while carrying out their jobs in the United Kingdom. As a result, health and safety is a major concern. The government, employers, and workers all have an important role in minimizing workplace fatalities and accidents and preventing health-related illnesses at work. The Health and Safety in a Construction Environment: Level 1qualification covers an introduction to the legal aspects of health and safety before moving on to the fundamentals of risk assessment and safe working practices. It then goes into detail to cover the most common hazards encountered in construction sites, such as working at heights and respiratory hazards, as well as electrical and chemical hazards. Learning Outcomes After completing Health and Safety in a Construction Environment: Level 1 course, the learner will be able to: Understand the legal aspects of health and safety in construction. Assess the safety of a workplace and conduct a health & safety risk assessment. Understand the importance of safe manual handling in the workplace. Gain a solid understanding of risks to health within a construction environment. Understand the importance of working around plants and equipment safely. Why Choose Health and Safety in a Construction Environment: Level 1 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health and Safety in a Construction Environment Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Health and Safety in a Construction Environment course. ***Others benefits of this Health and Safety in a Construction Environment: Level 1 course*** Free One PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Health and Safety in a Construction Environment: Level 1 course] Detailed Course Curriculum of *** Health and Safety in a Construction Environment: Level 1 *** Module 01: Health and Safety in a Construction Environment Know the principles of risk assessment for maintaining and improving health and safety at work Know the importance of safe manual handling in the workplace Know the importance of working safely at height in the workplace Know risks to health within a construction environment Know the importance of working around plant and equipment safely Assessment Method After completing each module of the Health and Safety in a Construction Environment: Level 1 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health and Safety in a Construction Environment: Level 1 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health and Safety in a Construction Environment: Level 1 course is designed for those who work on construction sites. Requirements There are no specific requirements for this Health and Safety in a Construction Environment: Level 1 course because it does not require any advanced knowledge or skills. Career path Working in Construction Sites Certificates Certificate of completion Digital certificate - Included
This Level 2 Certificate in Understanding Domestic Abuse course is designed and developed by the relevant experts. According to the annual Crime Survey, nearly 2.5 million adults are victims of domestic abuse each year. Furthermore, one in every five children witnesses or is a victim of domestic abuse during their childhood. Although it is a commonly unreported crime, the majority of cases of domestic abuse are kept hidden. The new Domestic Abuse Act 2021 makes prosecuting domestic abuse simpler and provides more protection to abuse, but cases still need to be identified, and responses must be effective. This Level 2 Certificate in Understanding Domestic Abuse course is designed to raise learners' awareness and understanding of domestic abuse and its impact. The requirement for education and training across sectors to identify abuse, allocation of support, and referral is a recurring theme in regional domestic abuse strategies. Domestic abuse and its impacts must be recognized and addressed by those working in various sectors, including healthcare, social care, childcare, education, and housing. There is a need to understand the issues, report on those at risk, and provide assistance in directing people to relevant services. This coursequalification aims to provide learners with the knowledge to support their role in this context. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding. Understand how national policy and strategy on domestic violence has evolved. Understand the signs and risk factors. Gain a solid understanding of the impact. Understand policy, response, and intervention. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Understanding Domestic Abuse - Level 2 Bundle Course Course 01: Understanding Domestic Abuse - Level 2 Course 02: Level 5 Mental Health First Aid Certification Course 03: Mental Health Support Worker ***Other Benefits of this Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 1: Understand Domestic Abuse Module 2: Understand the Signs and Risk Factors Associated with Domestic Abuse Module 3: Understand the Impact of Domestic Abuse Module 4: Understand Policy, Response and Intervention in Relation to Domestic Abuse --------------- Assessment Method After completing each module of this course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Credential from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone responsible for responding to domestic abuse or supporting those experiencing domestic abuse. Including: Employers Teachers Health and Social Care workers and anyone involved in safeguarding vulnerable adults, children or young people. Students want to broaden their knowledge and understanding of domestic abuse and its impact. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you can become familiarised with the response and support of those domestically abused. This qualification may lead to careers as a: Social Worker (£24,000 to £40,000) Child Protection Officer (£25,000 to £40,000) Youth Worker (£18,000 to £33,000) Certificates Certificate of completion Digital certificate - Included