3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Description: The Effective Human Resource Administration - Video Training Course covers the effective and advanced techniques and methods of Human Resource (HR) administration. The purpose of the course is to prepare you to be an administrative officer in the Human Resource Department. The course covers the fundamentals of motivation, behavior, productivity, leadership, and communication ways so that you can deal with other employees efficiently. The course explains the fundamental of motivation through a detailed analysis of the theory of motivation. The course will also help you to judge the human behavior including both individual and group behavior. Besides these basic concepts, the course teaches the nature and benefits of the informal organization. You will learn about quality challenges, management, and participative approaches. The course includes a detailed session about job redesign, job enrichment, fundamentals of leadership, and the proper ways of appraising, communicating and rewarding. Finally, the course will guide you how to manage conflict and human relation. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Effective Human Resource Administration - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Effective Human Resource Administration - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Effective Human Resource Administration Overview Effective HR Administration FREE 00:28:00 Fundamentals of Motivation Motivation - What is it 00:20:00 The Need Hierarchy 00:27:00 The Two-Factor Theory 00:29:00 The Practical Side of Rewards 00:34:00 Individual Behavior Opinions Really Count 00:08:00 The Individual 00:36:00 Interpersonal Behavior 00:24:00 Group Behavior Definition of a Group 00:13:00 Stages of Group Development 00:11:00 Intragroup Behavior 00:19:00 Intergroup Behavior 00:09:00 Team Building 00:42:00 The Informal Organization Nature of Informal Organization 00:34:00 Benefits of Informal Organization 00:09:00 Technology and People at Work The Evolution 00:21:00 Workplace Violence 00:26:00 Stressed Employees 00:14:00 Productivity and Quality Improvement Quality Challenges 00:13:00 Management 00:30:00 Participative Approaches 00:17:00 Job Redesign and Job Enrichment Work in America 00:09:00 Job Enrichment Principles 00:05:00 Challenges in Job Design 00:09:00 Fundamentals of Leadership Nature of Leadership 00:21:00 Common Behaviors 00:16:00 Contingency Leadership 00:22:00 The Next Decade 00:35:00 Internal Leaders 00:25:00 Developing, Appraising, and Rewarding Employees Integrating the Dimensions 00:20:00 Employee Development 00:27:00 Performance Appraisal 00:53:00 Communicating for Effectiveness Appraisal Problems 00:29:00 Technology's Impact 00:35:00 The Process 00:16:00 Managing Conflict and Change Effective Communications 00:33:00 Nature of Conflict 00:20:00 Nature of Change 00:25:00 Human Relations in Global Business Participation and Communication 00:13:00 Multinational Enterprise 00:22:00 Mock Exam Mock Exam- Effective Human Resource Administration - Video Training Course 00:20:00 Final Exam Final Exam- Effective Human Resource Administration - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. ***Courses are included in this Bundle Course Course 01: HR Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 5 Diploma in Risk Management Course [ Note: Free PDF certificate as soon as completing the HR course ] Course Curriculum *** HR : HR *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this HR Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? HR course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. Thiscourse is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of Human Resources Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included
HR Management: HR Management Course Online If you want to learn about HR Management and become an expert in the field, you have arrived at the right place. Industry experts designed this HR Management: HR Management Course to enable you to learn quickly and efficiently and at your own pace and convenience. Begin your career as an HR manager by enrolling in Training Tale's HR Management course. This HR Management: HR Management Course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. HR Management covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. Enrol HR Management: HR Management Course today and take the next step towards your personal and professional goals. Courses are included in this HR Management: HR Management Bundle Course Course 01: HR Management Course Course 02: Level 7 Operations Management Course Course 03: HR and Payroll Management [ Note: Free PDF certificate will provide as soon as completing the HR Management: HR Management Course] HR management: HR management Course Online Industry Experts Designed this HR Management: HR Management course into 17 detailed modules. Course Curriculum of HR management: HR management Course Module 01: Introduction Module 02: Recruitment and Selection Module 03: Employee Relationship Module 04: Performance Management Module 05: The Necessity of Training & Development in the Workplace Module 06: Motivating and Rewarding Employees Module 07: Equality and Diversity Module 08: Health and Safety of Employees Module 09: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method of HR Management Course After completing each module of the HR management: HR management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HR management Course After completing the MCQ/Assignment assessment for this HR management: HR management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HR management: HR management Course Online This HR Management: HR Management course is highly recommended for anyone considering a career in human resources. Requirements HR management: HR management Course Online Students who intend to enrol in this HR Management: HR Management course must meet the following requirements: HR Management: Good command of the English language HR Management: Must be vivacious and self-driven HR Management: Basic computer knowledge HR Management: A minimum of 16 years of age is required Career path HR management: HR management Course Online After completing this HR Management: HR Management course, you will be capable of applying for a variety of positions. Certificates Certificate of completion Digital certificate - Included
HR Management: HR Management Course Online Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This HR Management: HR Management Course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR Management: HR Management Course also provides in-depth knowledge of the various HR processes and functions. After completing this HR Management: HR Management Course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the HR Management: HR Management Course materials from anywhere in the world, at any time, and on any internet-enabled device. Special Offers of this HR Management: HR Management Course This HR Management: HR Management Course includes a FREE PDF Certificate. Lifetime access to this HR Management: HR Management Course Instant access to this HR Management: HR Management Course Get FREE Tutor Support from Monday to Friday in this HR Management: HR Management Course Main Course: HR Management Course Courses are included in this HR Management: HR Management Course Bundle: Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 7 Diploma in Facilities Management Course [ Note: Free PDF certificate as soon as completing the HR Management: HR Management Course] HR Management: HR Management Course Online Industry Experts Designed this HR Management: HR Management Course into 17 detailed modules. Course Curriculum of HR Management Course Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method of HR Management Course After completing each module of the HR Management: HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HR Management Course After completing the MCQ/Assignment assessment for this HR Management: HR Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? HR Management: HR Management Course Online This HR Management: HR Management Course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This HR Management: HR Management Course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements HR Management: HR Management Course Online Students who intend to enrol in this HR Management: HR Management Course must meet the following requirements: HR Management: Good command of the English language HR Management: Must be vivacious and self-driven. HR Management: Basic computer knowledge HR Management: A minimum of 16 years of age is required. Career path HR Management: HR Management Course Online After completing this HR Management: HR Management Course, you will be capable of applying for a variety of positions. After completing this HR Management: HR Management Course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your Human Resources Administrator skills? If yes, then you have come to the right place. Our comprehensive course on Human Resources Administrator will assist you in producing the best possible outcome by mastering the Human Resources Administrator skills. The Human Resources Administrator course is for those who want to be successful. In the Human Resources Administrator course, you will learn the essential knowledge needed to become well versed in Human Resources Administrator. Our Human Resources Administrator course starts with the basics of Human Resources Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this Human Resources Administrator course is intuitive and easy to understand. Why would you choose the Human Resources Administrator course from Compliance Central: Lifetime access to Human Resources Administrator course materials Full tutor support is available from Monday to Friday with the Human Resources Administrator course Learn Human Resources Administrator skills at your own pace from the comfort of your home Gain a complete understanding of Human Resources Administrator course Accessible, informative Human Resources Administrator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Human Resources Administrator course Study Human Resources Administrator in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Human Resources Administrator course Human Resources Administrator Curriculum Breakdown of the Human Resources Administrator Course Course Outline: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resources Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Human Resources Administrator. It is also great for professionals who are already working in Human Resources Administrator and want to get promoted at work. Requirements To enrol in this Human Resources Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path HR Administrator: £20,000 to £30,000 per year HR Coordinator: £22,000 to £35,000 per year HR Assistant: £18,000 to £28,000 per year Recruitment Coordinator: £20,000 to £32,000 per year Payroll Administrator: £20,000 to £35,000 per year Training and Development Coordinator: £22,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Why Choose HR Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. 5 COURSES BUNDLE INFO Main Course: HR Management Course *** Additional Courses*** Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 5 Diploma in Risk Management Course Course 03: Property Management Course 04: Level 5 Health and Safety at Work Course Curriculum *** HR Management Course *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the HR Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this HR Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for HR Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included
HR management: HR management Course Online If you want to learn about HR management: HR management Course and become an expert in the field, you have arrived at the right place. Industry experts designed this HR management: HR management Course to enable you to learn quickly and efficiently and at your own pace and convenience. Begin your career as an HR manager by enrolling in Training Tale's HR management: HR management Course. This HR management: HR management Course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. HR Management Program covers a wide range of topics to assist you in developing your HR management knowledge and skills. HR Management provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. Enroll HR management: HR management Course today and take the next step towards your personal and professional goals. Main Course: Level 5 HR Management Course Courses are included in this HR management: HR Management Bundle Course Course 01: Level 7 Business Management Course Course 02: Level 5 Diploma in Risk Management Course Other Benefits this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the HR management: HR Management Course] HR management: HR management Course Online Industry Experts Designed this HR Management: HR Management course into 17 detailed modules. Course Curriculum of HR management: HR management Course Module 01: Introduction Module 02: Recruitment and Selection Module 03: Employee Relationship Module 04: Performance Management Module 05: The Necessity of Training & Development in the Workplace Module 06: Motivating and Rewarding Employees Module 07: Equality and Diversity Module 08: Health and Safety of Employees Module 09: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method of HR Management Course After completing each module of the HR management: HR management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HR management Course After completing the MCQ/Assignment assessment for this HR management: HR management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HR management: HR management Online This HR Management: HR Management course is highly recommended for anyone considering a career in human resources. Requirements HR management: HR management Online Students who intend to enrol in this HR Management: HR Management course must meet the following requirements: HR Management: Good command of the English language HR Management: Must be vivacious and self-driven HR Management: Basic computer knowledge HR Management: A minimum of 16 years of age is required Career path HR management: HR management Online After completing this HR Management: HR Management course, you will be capable of applying for a variety of positions. Certificates Certificate of completion Digital certificate - Included
Let’s face it: no organisation can reach its true potential without having the talented people on board. This is why effective recruitment and workforce planning is essential to ensure that your business is able to achieve its goals. But where do you begin finding the right people for the role? How do you know that they will be a great fit for the organisation?
In this fast paced world of business, it is essential that the groups of people working together should work as a team. No one person can accomplish the challenging targets alone. Our online course will support you to teach your group of individuals in a Team Building event to become an even more efficient team. It is designed to create a real difference in the way you and your team approach the coming year's challenges together. You will be acquainted with team training basics and how to do problem-solving with the unit members. You will also be able to carry out personality assessments and learn empathetic listening. Lastly, You will benefit from this course by learning tips and techniques that will enhance your competence and confidence when managing, influencing and leading teams and individuals. Course Highlights HR Management: Employee Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed HR Management: Employee Training into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose HR Management: Employee Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? HR Management: Employee Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our HR Management: Employee Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-1 What Is Team Training 00:15:00 Chapter-2 Identifying The Problem And Solving 00:15:00 Chapter-3 Personality Assessments 00:30:00 Chapter-4 Sensitive Listening 00:15:00 Chapter-5 Spoken Communication Training 00:30:00 Chapter-6 Written Communication Training 00:15:00 Chapter-7 Conclusion 00:15:00 Mock Exam Final Exam