Significance of Good Housekeeping at Work Certification Everybody is by all accounts mindful of their commitment to keep a working environment clean. This is the reason organization proprietors regularly employ experts to scour workplaces around evening time or go through intermittent closures. In any case, great housekeeping at work requires significantly more than essentially utilizing cleaning items. It likewise implies keeping your own workspace liberated from hindrances and garbage that could cause trips or different risks. Rehearsing great housekeeping at work guarantees that the work environment is more secure and as liberated from wounds as could be expected. This course expounds on the significance of rehearsing great housekeeping at work, while likewise giving you directions on the best way to do as such. We start by evaluating what helpless housekeeping is, just as featuring the dangers implied with working in that sort of climate. We additionally audit the critical advantages of utilizing great housekeeping systems at work. Then, we examine why you need to build up a housekeeping program paying little heed to your industry. At long last, we survey why you need to assess your housekeeping endeavors on a progressing premise. You Will Learn: How helpless housekeeping places you and others in your working environment in danger Instances of helpless housekeeping, including normal errors made by numerous organizations How utilizing great housekeeping abilities can build profitability and diminish the quantity of days off taken The things that numerous individuals ignore when building up a housekeeping program The means you can take to guarantee that your working environment stays clean Advantages of Taking This Course Having the option to appreciate a more secure working environment, as liberated from risks as is feasible for your industry Understanding the job representatives play in keeping zones perfect, flawless and liberated from trash Figuring out how to stay away from normal mix-ups made when executing housekeeping strategies Understanding that great housekeeping is a continuous assignment, not something that you just need to stress over once Figuring out how to urge your representatives to keep their space perfect and liberated from flotsam and jetsam
Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Hospitality and Hotel Housekeeping The course aims to offer an in-depth understanding of the planning for and managing the housekeeping department including quality assurance, legal compliance, health and safety and sustainability issues in any hotel. The course equips the learner with standards, established procedures and best practices to effectively delivery cleanliness and comfort services to the hotel guests.After the successful completion of the course, you will be able to learn about, The Roles and Responsibilities within the Housekeeping Department Meeting Customers’ needs within the Housekeeping Department Achieving and Maintaining Quality Standards within the Housekeeping Department The Planning and Purchasing within The Housekeeping Department Cleaning Techniques in Hospitality Linen and Laundry Services Legal Requirements within Housekeeping Health and Safety Issues within Housekeeping Housekeeping and The Environment Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience. CEO, Director, Manager, Supervisor Event Manager Hotel Safety Manager Housekeeping Manager Housekeeping Safety Manager Hotel Manager Guest Relations Manager Head Housekeeper Porter House Attendant Public Area attendant Hospitality Sector Roles
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the average UK household spends 6 hours per week on cleaning tasks? The UK cleaning industry is a booming sector, worth billions of pounds and employing hundreds of thousands of people. This comprehensive British Cleaning, Housekeeping and Maintenance bundle equips you with the skills and knowledge to excel in the exciting world of British cleaning and housekeeping. This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in British Cleaning at QLS Level 5 Course 02: Housecleaning Course 03: Housekeeping Training Course Course 04: Manual Handling Training All the courses under this Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. With this comprehensive Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle, you can achieve your dreams and train for your ideal career. This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle covers essential aspects in order to progress in your chosen career. Learning Outcomes of British Cleaning, Housekeeping and Maintenance Enhance your housekeeping skills with expert tips and industry practices. Handle furniture and equipment safely with proper manual handling techniques. Maintain impeccable personal hygiene for a professional image. Respond effectively to spills and accidents with expert mitigation strategies. Gain the confidence and skills to excel in various cleaning roles. Why Choose Our British Cleaning and Housekeeping Bundle? Get a Free CPD Accredited Certificate upon completion of British Cleaning and Housekeeping Get a free student ID card with British Cleaning and Housekeeping Training The British Cleaning and Housekeeping is affordable and simple to understand The British Cleaning and Housekeeping is an entirely online, interactive lesson with voiceover audio Lifetime access to the British Cleaning and Housekeeping course materials The British Cleaning and Housekeeping comes with 24/7 tutor support Start your learning journey straightaway with British Cleaning, Housekeeping and Maintenance! This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance's curriculum has been designed by British Cleaning, Housekeeping and Maintenance experts with years of experience behind them. The Level 5 Diploma in British Cleaning, Housekeeping and Maintenance course is extremely dynamic and well-paced to help you understand Level 5 Diploma in British Cleaning, Housekeeping and Maintenance with ease. You'll discover how to master the Level 5 Diploma in British Cleaning, Housekeeping and Maintenance skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle is suitable for everyone. Requirements You will not need any prior background or expertise in this British Cleaning, Housekeeping and Maintenance bundle. Career path This Level 5 Diploma in British Cleaning, Housekeeping and Maintenance bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
housekeeping: housekeeping Course Online Have you ever dreamt of launching a new company in the UK or advancing your career as a housekeeper? With our housekeeping training, you may improve your abilities in this crucial field. The key subjects of our special housekeeping course include health and safety regulations and housekeeping laws. You'll learn the principles of housekeeping. In addition to teaching how to organise and structure a housekeeping department, this course also covers staff management. Budgeting and inventory control are also included in this housekeeping training. You will also learn how to operate the laundry and maintain the carpet during this housekeeping training. Take this housekeeping: housekeeping course to learn best practices and have a thorough understanding of housekeeping! Special Offers of this housekeeping: housekeeping Course: This housekeeping: housekeeping Course includes a FREE PDF Certificate. Lifetime access to this housekeeping: housekeeping Course Instant access to this housekeeping: housekeeping Course 24/7 Support Available to this housekeeping: housekeeping Course [ Note: Free PDF certificate as soon as completing the housekeeping: housekeeping Course] housekeeping: housekeeping Course Online With a focus on housekeeping: housekeeping Course legal ideas, the health and safety requirements. You will study the fundamentals of housekeeping: housekeeping Course. This housekeeping: housekeeping Course training also teaches how to manage personnel and plan and organise a housekeeping department. Furthermore, this housekeeping: housekeeping Course training includes inventory control and budgeting. This housekeeping training will also teach you about carpet upkeep and laundry operation. Who is this course for? housekeeping: housekeeping Course Online This housekeeping: housekeeping course is open to anybody, regardless of expertise level. Requirements housekeeping: housekeeping Course Online To enroll in this housekeeping: housekeeping Course, students must fulfil the following requirements: housekeeping: Good Command over English language is mandatory to enroll in our housekeeping Course. housekeeping: Be energetic and self-motivated to complete our housekeeping Course. housekeeping: Basic computer Skill is required to complete our housekeeping Course. housekeeping: If you want to enrol in our housekeeping Course, you must be at least 15 years old. Career path housekeeping: housekeeping Course Online Your job options in this profession may become more apparent if you take this housekeeping: housekeeping course.
Housekeeping: Complete Housekeeping Training Trying to advance your career in housekeeping or establish a new business in the UK? Our Housekeeping course is available to help you improve your abilities in this crucial profession. With a focus on Housekeeping legal ideas, the health and safety requirements. You will study the fundamentals of housekeeping. This housekeeping training also teaches how to manage personnel and plan and organise a housekeeping department. Furthermore, this housekeeping training includes inventory control and budgeting. This housekeeping training will also teach you about carpet upkeep and laundry operation. Enrol in this housekeeping course for best practices and equip an in-depth grasp of housekeeping! Learning Outcome of Housekeeping: Complete Housekeeping Training Course After completing this Housekeeping: Complete Housekeeping Training course, learners will know about: Housekeeping and housekeeping operations. This Housekeeping course describes the specialised housekeeping areas. How to do sustainability practices in housekeeping. This housekeeping course explains the housekeeping career in the UK. Special Offers of this Housekeeping: Complete Housekeeping Training Course This Housekeeping: Complete Housekeeping Training Course includes a FREE PDF Certificate. Lifetime access to this Housekeeping: Complete Housekeeping Training Course Instant access to this Housekeeping: Complete Housekeeping Training Course Get FREE Tutor Support to this Housekeeping: Complete Housekeeping Training Course Housekeeping: Complete Housekeeping Training Master the essentials with our comprehensive Housekeeping: Housekeeping course, designed to equip you with vital knowledge of Housekeeping: Housekeeping laws and health and safety regulations. This specialized Housekeeping: Housekeeping training covers everything from the fundamentals to advanced skills, including staff management and organizing a Housekeeping: Housekeeping department. Learn about inventory control, budgeting, and the critical aspects of maintaining carpets and managing laundry operations. With our Housekeeping: Housekeeping course, you'll gain the expertise needed to excel in any Housekeeping: Housekeeping role. Enroll now and elevate your career in the world of Housekeeping: Housekeeping! Who is this course for? Housekeeping: Complete Housekeeping Training Without any prior experience, anyone can join this housekeeping course. Requirements Housekeeping: Complete Housekeeping Training To enrol in this Housekeeping: Complete Housekeeping Training Course, students Need: To join in our Housekeeping: Complete Housekeeping Training Course, you must have a strong command of the English language. To successfully complete our Housekeeping: Complete Housekeeping Training Course, you must be vivacious and self driven. To complete our Housekeeping: Complete Housekeeping Training Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Housekeeping: Complete Housekeeping Training Course. Career path Housekeeping: Complete Housekeeping Training This housekeeping training can boost the value of your CV and allow you to work in a variety of industries, including: Business and management Accountancy and finance Secretarial and PA Teaching Mentoring
Ready to discover the magic of a clean home and a clear mind? Our course, "Benefits of Housecleaning," is your ultimate guide to transforming your space into a sanctuary. From kitchen cleaning to organising a kid's room, this course covers everything you need to know to keep your home spotless and your mind clutter-free. Enrol today and start reaping the benefits of a clean home and a clear mind! Learning outcomes: Understand the importance of housekeeping for physical and mental health. Learn about the different cleaning equipment and ingredients required for efficient house cleaning. Gain knowledge on cleaning techniques for various areas of the home, such as the kitchen, bedroom, living room, bathroom, and home office. Discover tips and tricks for organising and decluttering your space to reduce stress and anxiety. Develop a routine for maintaining a clean and organised home. Appreciate the positive impact of a clean home on overall well-being. Are you tired of living in a messy and cluttered home? Our "Benefits of Housecleaning" course is here to help! This comprehensive course is designed to teach you everything you need to know about housekeeping and its benefits for physical and mental health. The course comprises eight modules covering a range of topics, including cleaning equipment, ingredients, and techniques for various areas of the home. You'll learn how to clean and organise a kid's room, home office, bathroom, and more. Plus, you'll gain insight into the positive impact of a clean and organised home on reducing stress and anxiety. By the end of the course, you'll have the skills and knowledge needed to maintain a clean and clutter-free home. And the best part? You'll experience the mental and physical benefits of a clean home, such as increased productivity, improved sleep, and reduced stress. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone looking to improve their physical and mental well-being through a clean and organised home. Those who want to learn about housekeeping techniques and routines for maintaining a clean home. Individuals who struggle with clutter and disorganisation. People who want to reduce stress and anxiety in their home environment. Career path Housekeeper (£14,000 - £22,000 per year) Cleaner (£8,000 - £19,000 per year) Housekeeping supervisor (£18,000 - £25,000 per year) Hotel housekeeping (£16,000 - £22,000 per year) Private household cleaner (£10 - £15 per hour) Domestic assistant (£13,000 - £18,000 per year)
Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Diploma in Housekeeping Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Diploma in Housekeeping Management Course for? This Diploma in Housekeeping Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Diploma in Housekeeping Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 04: Management of Service Quality in the Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 05: Customer Satisfaction Customer Satisfaction 00:23:00 Module 06: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Housekeeping: Housekeeping Online Training Have you ever dreamt of launching a new company in the UK or advancing your career as a housekeeper? With our housekeeping: housekeeping training, you may improve your abilities in this crucial field. The key subjects of our special housekeeping: housekeeping course include health and safety regulations and housekeeping: housekeeping laws. You'll learn the principles of housekeeping: housekeeping. In addition to teaching how to organise and structure a housekeeping: housekeeping department, this course also covers staff management. Budgeting and inventory control are also included in this housekeeping: housekeeping training. You will also learn how to operate the laundry and maintain the carpet during this housekeeping: housekeeping training. Take this housekeeping: housekeeping course to learn best practices and have a thorough understanding of housekeeping! Main Course: Housekeeping Course Others benefit Included with Housekeeping: Housekeeping Course. Free 01 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Special Offers of this Housekeeping: Housekeeping Course: This Housekeeping: Housekeeping Course includes a FREE PDF Certificate. Lifetime access to this Housekeeping: Housekeeping Course Instant access to this Housekeeping: Housekeeping Course 24/7 Support Available to this Housekeeping: Housekeeping Course [ Note: Free PDF certificate as soon as completing the Housekeeping: Housekeeping Course] Housekeeping: Housekeeping Course Online This housekeeping Course consists of 05 modules. Course Curriculum of Housekeeping: Housekeeping Course Module 01: Introduction to Housekeeping Module 02: Housekeeping Operations Module 03: Specialized Housekeeping Areas Module 04: Sustainability Practices in Housekeeping Module 05: Housekeeping Career in the UK Assessment Method of Housekeeping: Housekeeping Course After completing housekeeping: housekeeping Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Housekeeping: Housekeeping Course After completing the housekeeping: housekeeping Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Housekeeping: Housekeeping Course Online This housekeeping: housekeeping course is open to anybody, regardless of expertise level. Requirements Housekeeping: Housekeeping Course Online To enroll in this housekeeping: housekeeping Course, students must fulfil the following requirements: Good Command over English language is mandatory to enroll in our housekeeping: housekeeping Course. Be energetic and self-motivated to complete our housekeeping: housekeeping Course. Basic computer Skill is required to complete our housekeeping: housekeeping Course. If you want to enrol in our housekeeping: housekeeping Course, you must be at least 15 years old. Career path Housekeeping: Housekeeping Course Online Your job options in this profession may become more apparent if you take this housekeeping: housekeeping course.
ð Safety Housekeeping and Accident Prevention Online Training Course: Ensuring a Secure Workplace Environment ð Welcome to our comprehensive 'Safety Housekeeping and Accident Prevention Online Training Course' - your ultimate guide to creating a secure and accident-free workplace environment. Designed for professionals across industries, this course is a vital investment in the well-being of your team and the success of your organization. Course Overview: Module 1: Introduction to Safety Housekeeping and Effective Accident Prevention Lay the foundation for a safety-conscious workplace. Understand the importance of maintaining a clean and organized workspace. Explore effective accident prevention strategies from the start. Module 2: Personal Protective Equipment and Effective Communication for Safety Awareness Learn the significance of Personal Protective Equipment (PPE). Enhance communication skills for fostering safety awareness. Bridge the gap between safety policies and practical implementation. Module 3: Risk Assessment and Emergency Preparedness Master the art of risk assessment in diverse workplace settings. Develop emergency preparedness plans for a proactive response. Ensure your team is equipped to handle unforeseen challenges. Module 4: Ergonomics for Workplace Safety and Leadership Understand the principles of ergonomics for maintaining a safe environment. Cultivate leadership skills to promote safety at all levels. Create a workplace culture that prioritizes the well-being of employees. Module 5: Maintaining a Proactive Safety Mindset and Continuous Improvement Instill a proactive safety mindset among team members. Implement continuous improvement strategies for ongoing safety enhancements. Foster a culture of learning and adaptability. Module 6: Incident Reporting and Safety Leadership Sustainability Develop effective incident reporting mechanisms. Strengthen safety leadership for sustainable practices. Ensure a resilient safety framework for the long term. Why Choose Our Course: Expertly Crafted Content: Each module is curated by industry experts, ensuring relevance and practicality. Interactive Learning: Engage in hands-on activities, case studies, and simulations for a dynamic learning experience. Flexibility: Learn at your own pace and from the comfort of your preferred location. Invest in Safety, Invest in Success! By enrolling in our 'Safety Housekeeping and Accident Prevention Online Training Course,' you are not just investing in compliance; you are investing in the well-being of your team and the longevity of your organization. Join us in creating a safer, more productive workplace today! Course Curriculum Module 1- Introduction to Safety Housekeeping and Effective Accident Prevention Introduction to Safety Housekeeping and Effective Accident Prevention 00:00 Module 2- Personal Protective Equipment and Effective Communication for Safety Awareness Personal Protective Equipment and Effective Communication for Safety Awareness 00:00 Module 3- Risk Assessment and Emergency Preparedness Risk Assessment and Emergency Preparedness 00:00 Module 4- Ergonomics for Workplace Safety and Leadership Ergonomics for Workplace Safety and Leadership 00:00 Module 5- Maintaining a Proactive Safety Mindset and Continuous Improvement Maintaining a Proactive Safety Mindset and Continuous Improvement 00:00 Module 6- Incident Reporting and Safety Leadership Sustainability Incident Reporting and Safety Leadership Sustainability 00:00
The Professional Skills for Hotel Management course provides comprehensive training in various aspects of the hospitality industry, including hotel operations, front office management, housekeeping, food and beverage operations, customer satisfaction, marketing in travel and tourism, and utilizing e-hospitality technology. Learning Outcomes: Gain an understanding of the hotel industry and its operations. Learn effective processes for selection, recruitment, and training in the hospitality sector. Acquire skills in managing front office, housekeeping, engineering, and security operations. Develop knowledge of food and beverage operations and service quality management. Explore marketing strategies applicable to travel and tourism businesses. Understand the significance of customer satisfaction and how to enhance it. Learn how to utilize e-hospitality technology to improve hotel services and customer experience. Why buy this Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 02: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 03: The Process of Development and Training in Hospitality Industry The Process of Development and Training in Hospitality Industry 00:24:00 Module 04: Management of Front Office Operations Management of Front Office Operations 00:19:00 Module 05: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 06: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:20:00 Module 07: Management of Service Quality in Hospitality Industry Management of Service Quality in Hospitality Industry 00:20:00 Module 08: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:24:00 Module 09: Customer Satisfaction Customer Satisfaction 00:23:00 Module 10: E-Hospitality and Technology E-Hospitality and Technology 00:22:00