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Are you looking to enhance your Hospitality Marketing Manager skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality Marketing Manager will assist you in producing the best possible outcome by mastering the Hospitality Marketing Manager skills. The Hospitality Marketing Manager course is for those who want to be successful. In the Hospitality Marketing Manager course, you will learn the essential knowledge needed to become well versed in Hospitality Marketing Manager. Our Hospitality Marketing Manager course starts with the basics of Hospitality Marketing Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Hospitality Marketing Manager course is intuitive and easy to understand. Why would you choose the Hospitality Marketing Manager course from Compliance Central: Lifetime access to Hospitality Marketing Manager course materials Full tutor support is available from Monday to Friday with the Hospitality Marketing Manager course Learn Hospitality Marketing Manager skills at your own pace from the comfort of your home Gain a complete understanding of Hospitality Marketing Manager course Accessible, informative Hospitality Marketing Manager learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Hospitality Marketing Manager Study Hospitality Marketing Manager in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Hospitality Marketing Manager Course Hospitality Marketing Manager Curriculum Breakdown of the Hospitality Marketing Manager Course Course Outline: Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hospitality Marketing Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Hospitality Marketing Manager. It is also great for professionals who are already working in Hospitality Marketing Manager and want to get promoted at work. Requirements To enrol in this Hospitality Marketing Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path Digital Marketing Manager: £30,000 to £60,000 per year Social Media Manager: £25,000 to £45,000 per year Content Marketing Specialist: £25,000 to £45,000 per year Event Marketing Manager: £28,000 to £50,000 per year Brand Manager (Hospitality Industry): £35,000 to £60,000 per year Sales and Marketing Manager (Hospitality Sector): £35,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

11-in-1 CPD QS Bundle | 120 CPD Points | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | Lifetime Access | Customer Support | Enrol Now

Follow your dreams by enrolling on the Hospitality & Catering course today and develop the experience, skills and knowledge you need to enhance your expert development. Hospitality & Catering will help you arm yourself with the qualities you need to work towards your dream job. Study the Hospitality & Catering training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Hospitality & Catering course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Hospitality & Catering course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Hospitality & Catering course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Hospitality & Catering course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Hospitality & Catering course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Hospitality & Catering course. The Hospitality & Catering course is designed by industry experts and is tailored to help you learn new skills with ease.  The Hospitality & Catering is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Hospitality & Catering when it suits you. Access the Hospitality & Catering course modules from any internet-enabled device, including computers, tablets, and smartphones. The Hospitality & Catering course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Hospitality & Catering now and start learning instantly! What You Get Out Of Studying Hospitality & Catering With Janets: Receive a digital Certificate upon successful completion of the Hospitality & Catering course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Hospitality & Catering training course is delivered through Janets' online learning platform. Access the Hospitality & Catering content from any internet-enabled device whenever or wherever you want to. The Hospitality & Catering course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Hospitality & Catering course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Hospitality & Catering course. After successfully passing the Hospitality & Catering course exam, you will be able to apply for a CPD-acknowledged certificate as proof of your Hospitality & Catering lesson. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Hospitality & Catering is ideal for those who already work in this sector or are an aspiring experts. This Hospitality & Catering course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Hospitality & Catering is open to all students and has no formal entry requirements. To study the Hospitality & Catering course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Hospitality & Catering is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Hospitality & Catering and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 1: Introduction to Hospitality & Catering Introduction to Hospitality & Catering 00:21:00 Module 2: An Overview of Hotel Industry An Overview of the Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Mock Exam Mock Exam - Hospitality & Catering 00:20:00 Final Exam Final Exam - Hospitality & Catering 00:20:00 Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 5 Days 30 CPD hours This course is intended for This class is ideal for merchants, marketers, and content managers who want to learn more about using B2C Commerce Cloud Business Manager to manage end-to-end business operations for a Commerce Cloud storefront. This course is also useful for developers preparing for the B2C Commerce Developer certification, providing information on working with a B2C site and data management using Business Manager. Overview Organize a storefront using catalogs, categories, products, pricing, and search refinements. Improve results in search engines using SEO best practices. Improve on-site search using the search index, Einstein Search dictionaries, and sorting rules. Entice and target online shoppers using customer groups, qualifiers, campaigns, and promotions. Create shopper experiences using content slots, Page Designer, and Einstein Recommendations. Leverage analytics and reports to determine success. Create A/B tests to make decisions on storefront experiences. Discover how to present products in a compelling way on a B2C Commerce Cloud storefront so you can turn customers into repeat customers. In this 5-day extended* class, you?ll learn how to improve conversion rates and increase the average order size of shoppers. Our B2C Commerce Cloud experts will walk you through how to organize an existing site, use best practices in search and online marketing, enhance the shopper experience, and leverage analytics to understand what products are selling best and why. NOTE: This course does not include site creation, programming, or site design. This class is taught using the SFRA reference architecture site and not the client?s specific site. Client specific site is used during the Launch Readiness Bootcamp conducted by Services. Getting Started Introductions Housekeeping B2C Commerce Overview Shop Organization Explain How Catalogs Work Create Categories Manage Products Manage Pricing & Inventory Configure Search Refinements Search & Sort Manage Search Engine Optimization Implement Searchandizing Strategies Online Marketing Use Qualifiers (coupon codes, source codes, customer groups) Create Promotions Create and Manage Campaigns Refine Campaigns Shopper Experience Identify Content Management Basics Create and Manage Content Slots Create a Page Using Page Designer Identify Einstein Recommender Types and Related Strategies Analysis and Optimization View Production Reports Create an A/B Test

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected growth of 4.8% by 2025. Are you ready to be part of this exciting world? This comprehensive Hotel Management bundle equips you with the skills and knowledge to excel in various hospitality roles. From welcoming guests with a smile to managing bustling restaurants, this bundle equips you with the skills to thrive in diverse hospitality roles. Master reception operations, hotel management, restaurant service, and customer relations. Develop communication, time management, and digital marketing expertise. Become a confident and versatile hospitality professional, ready to launch your dream career. With a single payment, you will gain access to Hotel Management bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the main course) and 11 PDF certificates for Absolutely free. This Hotel Management: Hotel Receptionist and Hospitality Management Bundle Package includes: Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Hotel Manager at QLS Level 5 Course 02: Hotel Management & Administrative Skills Course 03: Restaurant Hospitality and Management Diploma Course 04: Catering Management Course 05: Concierge Course 06: Office Admin and Receptionist Skills Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Time Management Training Course 10: CPA Marketing Fundamentals. Our Hotel Management: Hotel Receptionist and Hospitality Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today in this Hotel Management Training and gear up for excellence! Learning Outcomes of Hotel Management: Hotel Receptionist and Hospitality Management Master guest service excellence in hotels and restaurants. Understand hotel operations and management principles. Develop effective communication and customer relationship skills. Apply marketing and administrative best practices in hospitality. Gain expertise in specific areas like catering and concierge services. Enhance your employability with industry-recognized qualifications. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 Module 01: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course 01: Diploma in Hotel Manager at QLS Level 5 Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Course 02: Hotel Management & Administrative Skills Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is open to everybody. New to Hospitality Career Changers Hotel Staff Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this Hotel Management: Hotel Receptionist and Hospitality Management bundle. . Career path After completing this Hotel Management: Hotel Receptionist and Hospitality Management bundle, you are to start your career or begin the next phase of your career. Hotel receptionist Hotel manager Restaurant manager Catering manager Concierge Hospitality entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Hotel Receptionist Course at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Hospitality and Catering - Food Safety Level 3 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to prepare, store, handle and serve food to the highest industry hygiene and safety standards. Aimed at hospitality and catering professionals, this course will give you an in-depth understanding of all aspects of food safety management. In this course, you will learn how to maintain the highest levels of safety and hygiene in the workplace in compliance with UK food safety regulations. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Hospitality and Catering - Food Safety Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Hospitality and Catering - Food Safety Level 3 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Hospitality and Catering - Food Safety Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Hospitality and Catering - Food Safety Level 3: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Hospitality and Catering - Food Safety Level 3? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Hospitality and Catering - Food Safety Level 3*** Module 01: Introduction Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Catering - Food Safety Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Catering - Food Safety Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.

Overview This comprehensive course on Listening Skills: Workplace Soft Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Listening Skills: Workplace Soft Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Listening Skills: Workplace Soft Skills. It is available to all students, of all academic backgrounds. Requirements Our Listening Skills: Workplace Soft Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 22 lectures • 00:59:00 total length •Module 01: Quick Wins - The Cell Phone Secret to Good Listening Skills: 00:02:00 •Module 02: Stacking the Listening Environment in Your Favor: 00:04:00 •Module 03: The Telephone Listening Trap Will Never Catch You Again: 00:02:00 •Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills: 00:01:00 •Module 05: Setting Just One Agenda Item Listening: 00:03:00 •Module 06: It Is Incredibly Easy to See How Well You Are Listening: 00:01:00 •Module 07: It's Even Easier to Listen When You Do This: 00:04:00 •Module 08: Technology Will Eat Your Brain Unless You Do This: 00:05:00 •Module 09: Using Your Most Effective Body Language Tool: 00:03:00 •Module 10: The Best Listening Body Language from the Neck Down: 00:04:00 •Module 11: Reading the Speaker's Body: 00:04:00 •Module 12: Connecting At the Emotional Level with Your Colleague to Hear All: 00:02:00 •Module 13: Mastering the Art of NOT Interrupting: 00:02:00 •Module 14: Asking for Clarification Is a Great Form of Listening: 00:02:00 •Module 15: Engaging In Conversation at Just the Right Time: 00:03:00 •Module 16: Strong Listening Creates Strong Reactions from You: 00:01:00 •Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener: 00:02:00 •Module 18: Using the Magic of Pen and Paper Tools to Your Advantage: 00:04:00 •Module 19: Summarizing the Conversation Is Great for You and Your Colleague: 00:04:00 •Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!: 00:03:00 •Module 21: Conclusion - Your New Reputation as a Great Listener!: 00:03:00 •Assignment - Listening Skills: Workplace Soft Skills: 00:00:00

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

[Updated 2024] British people are officially too busy to clean their homes in the 21st century. Thus, with 1 in 3 households now employing a cleaner, the demand for cleaners over the past decade has been huge! So, if you want to enter the cleaning industry, it's the right time. The average cleaner salary in the United Kingdom is £21,842 per year or £11.20 per hour. Entry-level positions start at £20,755 per year, while most experienced workers make up to £27,300 per year. Most importantly, there are noentry requirements in the cleaning sector, but you'll need to show employers that you're reliable and can do the job. That's where we can help you with this online Cleaning training. Learning Outcomes: Understand the foundational aspects of cleaning jobs. Differentiate between diverse cleaning tasks. Grasp the specifics of equipment, products, and attire. Learn the essentials of home and commercial kitchen sanitation. Understand non-routine waste management. Gain insights into business planning for a cleaning venture. Master the art of customer satisfaction and staff management. Gifts: Course 01: UK Cleaning Jobs Course 02: Carpet Cleaner Training 3 PDF Cetificate Cleaning Course Curriculum Breakdown Advanced Diploma in Cleaning at QLS Level 7 Course Module 01: An Introduction to the Job Module 02: The Diversity of The Jobs Module0 3: Cleaning Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: Cleaning External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15: Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cleaning course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Cleaning. Requirements To enrol in this Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path The Cleaning course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Cleaning. Cleaner/Janitor: £17K to £22K per year Housekeeping Supervisor: £20K to £30K per year Facilities Manager: £30K to £45K per year Environmental Services Technician: £18K to £25K per year Health and Safety Inspector: £25K to £40K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each QLS Endorsed Hard Copy Certificate Hard copy certificate - £129 Delivery Charge: Inside UK: Free Outside UK: £9.99

Overview This comprehensive course on Complete Course for Podcasting will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete Course for Podcasting comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Course for Podcasting. It is available to all students, of all academic backgrounds. Requirements Our Complete Course for Podcasting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 20 sections • 31 lectures • 07:00:00 total length •Instructor bio and what is podcasting: 00:10:00 •Why podcast, why people listen to podcasts and what makes a podcast stand out: 00:13:00 •Podcast name and branding, and common pitfalls of podcasting: 00:20:00 •Video podcasting - should you do it?: 00:11:00 •Remote podcasting: 00:21:00 •Podcast in seasons or sequential, length and frequency: 00:25:00 •Podcast design, market suitability, goals and research: 00:24:00 •Your listener avatar: 00:13:00 •Growing an audience, your signature podcast voice and turning down guests: 00:06:00 •Finding podcast guests: 00:07:00 •Free and paid options, Guest management and agencies: 00:06:00 •Recording housekeeping, guest management and interview like a boss: 00:06:00 •Technical setup: 00:09:00 •Podcast equipment and technical setup part 2: 00:39:00 •Remote recording, show notes and outsourcing: 00:13:00 •Podcast editing and software: 00:11:00 •Mixing and Mastering and Outsourcing Post-Production: 00:19:00 •Podcast Hosting Options - Part 1: 00:09:00 •Podcast Hosting - Part 2: 00:09:00 •RSS Feed, ID3 tags, Podcast legals and music: 00:27:00 •Podcast players, distributors and featuring in directories: 00:14:00 •Marketing and promotion: 00:34:00 •Podcast launch: 00:05:00 •Podcast monetisation- part 1: 00:29:00 •Podcast monetisation- part 2: 00:11:00 •Getting reviews for your podcast: 00:06:00 •Podcast systemisation and improvement: 00:11:00 •Joe Rogan Case Study: 00:06:00 •What Makes a Successful Podcast: 00:04:00 •Podcast outro: 00:02:00 •Assignment - Complete Course for Podcasting: 00:00:00