1894 Hospitality courses

round the world, an estimated 600 million - almost 1 in 10 people - fall ill after eating contaminated food each year, resulting in 420 000 deaths and the loss of 33 million healthy life years (DALYs). - WHO Course Description: Access to nutritious food is a key to sustaining life and promoting good health. Guaranteed food safety is the foundation on which every food serving establishment is based on. If that guarantee is non-existent, then we risk the lives of employees and consumers. It is imperative that we learn and practice proper food safety at all levels of the business. In the Level 1 course, we covered the general information that all should know for food safety and hygiene. In this Food Safety Level 2 course, we explore the depths of each area that has an impact on food safety. We begin with refreshing your knowledge of contamination then delve into cross contamination, food poisoning and other food related illnesses. This is followed by a discussion about personal hygiene, work area sanitization, proper food storage and legal obligations of businesses in the food industry. Finally, we identify legal issues that may arise from improper food safety, giving you additional tips to help prevent legal issues. You Will Learn: This Food Safety CPD Accredited Level 2 course from Online Courses Learning teaches you below: The various food safety hazards and their causes, specifically food poisoning and food related illnesses How personal hygiene, work area and storage cleanliness affect food safety Legal obligations of food safety for industry professionals Measures and tips to maintain HACCP and Food Standards Agency criteria Benefits of Taking This Course Build competence and understanding of various food safety hazards Learn the importance of proper food handling and preparation, as well as, personal hygiene, work environment cleanliness and storage Understand the importance of food hygiene, associated food safety hazards, good hygiene practice and controls based upon an awareness of food safety management systems Recognize the importance of food safety for industry professionals Understand the legal obligations of food safety compliance You will have an understanding of how to maintain good food hygiene practices which meet the assessment standards of the Food Standards Agency and enforcement Course Modules: Module 01: Food Safety Hazards Module 02: Employee Personal Hygiene Module 03: Work Area Cleanliness Module 04: Storage and Pest Control Module 05: Legal Obligations and Tips

Food Safety Cross Contamination Certification As indicated by the Food Standards Agency (FSA), there are more than 500,000 instances of food contamination in the UK consistently. Not exclusively are these ailments unsavory, they can likewise be deadly in a minority of cases. Cross-tainting is a typical reason for food contamination. It can happen in any kitchen or premises that handles both crude and prepared to-eat food sources. Luckily, with suitable security controls and cleanliness measures, it tends to be disposed of. This course will show you how to decrease the danger of cross-tainting in the work environment. You will Learn: What cross-defilement is, the way it happens, and the kinds of microscopic organisms that cause most foodborne diseases Why you should take each sensible measure to isolate crude and prepared to-eat food varieties, and how to execute FSA rules on food partition How a continuous cleaning timetable can forestall cross-pollution, and pragmatic guidance on the most proficient method to clean work surfaces Why and how close to home cleanliness and hand-washing techniques are significant in decreasing the danger of cross-tainting Advantages of taking this Course: On the off chance that you work in a kitchen, this course will help you work in a protected, sterile way that defends the strength of your clients and associates In the event that you are liable for doing hazard appraisals in your work environment, this course will assist you with discovering whether there is a sensible danger of cross-tainting In the event that you are an entrepreneur, this course will help you meet your commitments under sanitation law On the off chance that you are keen on general wellbeing, this course will give you an important knowledge into a territory of continuous worry in the food and cooking businesses

Course Overview People are always looking for a way to escape their busy lives for a while. For this reason, the leisure and tourism industry is never out of customers. The Tourism, Travel & Leisure Management course is designed to help you become a part of this promising industry. It will teach you the key skills to ensure a successful career here. The Tourism, Travel & Leisure Management course is divided into easy to follow bite-sized modules to help you grasp all the topics clearly. From this course, you will understand the fundamentals of leisure management. The course will teach you how to direct tours and manage hotels. In addition, the instructor will provide you with effective marketing strategies for the tourism and leisure industry. Within a few steps, you will become competent in this area. The Tourism, Travel & Leisure Management course is the ultimate training guide for aspiring professionals. Enroll in the course and build a brilliant career in the leisure industry. Learning Outcomes Familiarize yourself with the core components of leisure management Understand the techniques and strategies of managing and maintaining a leisure facility Grasp the essential skills for conducting tours Build the knowledge and skills to manage hotel and lodgings Learn practical marketing skills for leisure and recreation Get quality training on human resource management in the leisure industry Who is this course for? The Tourism, Travel & Leisure Management course will be highly beneficial for aspiring professionals in the tourism and leisure industry. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Tourism, Travel & Leisure Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Travel agent Tour guide Holiday representative Accommodation booker Concierge manager Information clerk Recreation worker Module 01: Introduction to Leisure Management Introduction to Leisure Management 00:22:00 Module 02: Managing and Maintaining a Leisure Facility Managing and Maintaining a Leisure Facility 00:25:00 Module 03: Travel, Tourism and Leisure Travel, Tourism and Leisure 00:26:00 Module 04: Managing Hotel and Lodging Managing Hotel and Lodging 00:27:00 Module 05: Planning for Leisure Services Planning for Leisure Services 00:20:00 Module 06: Leadership in Leisure Industry Leadership in Leisure Industry 00:18:00 Module 07: Human Resource Management in Leisure Industry Human Resource Management in Leisure Industry 00:15:00 Module 08: Marketing of Leisure and Recreation Marketing of Leisure and Recreation 00:31:00 Module 09: Health, Safety and Welfare Health, Safety and Welfare 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our best-selling Airport Security Manager will deliver all the necessary training needed for you to succeed in the world of aviation. The wide range of managerial skills and knowledge will be yours to master as you work through this expertly written tutorial, learning how to implement procedures and control all the elements of a busy airport. This guide will empower you to become a major part of the continued success of the UK's flight economy.  You will be trained in providing excellent customer service, alongside learning the critical administration skills needed to manage terminals, move cargo, and safely schedule flights. Sustainability and environmental concerns are covered, alongside other primary concerns such as security and extreme weather protection. By the time you reach the final assessment, you will have gained a full understanding of the complex infrastructure of an airport and what is needed to keep it operating. The Airport Security Manager provides the full package as regards the information needed to keep a flight business running smoothly and every terminal fully operational at all times. Whether you run a private airfield or are a significant administrator in a large commercial airport, these online modules provide an excellent way to garner the training needed to excel in this business. The interactive exercises and displays will ensure that all the lessons will stay with you and seamlessly add new abilities to your CV, enabling your career in airport management to really take off.  Why choose this Airport Security Manager? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This course is aimed at those individuals who work in administration or management in a commercial or private airport. Those with interest in civil aviation may well benefit from the knowledge contained also. Career path The training offered by the Airport Security Manager will be of great use to those working within airport administration, or associated positions. Therefore, it will significantly enhance the careers or roles of: Airport Manager Airport Regulation Officer Terminal or Station Manager Aviation Placement Aviation Centre Maintenance Civil Aviation Enthusiast Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Airport Management Introduction to Airport Management 00:15:00 Module 2: Airport Customer Service Airport Customer Service 00:11:00 Module 3: Passenger Terminal Management Passenger Terminal Management 00:15:00 Module 4: Airport Components Airport Components 00:16:00 Module 5: Airport Peaks and Airline Scheduling Airport Peaks and Airline Scheduling 00:17:00 Module 6: Cargo Management Cargo Management 00:15:00 Module 7: Aviation Noise Control Aviation Noise Control 00:10:00 Module 8: Weather Control Weather Control 00:15:00 Module 9: Sustainable Airport Management Sustainable Airport Management 00:16:00 Module 10: Security Management Security Management 00:16:00 Module 11: Innovation and Growth Innovation and Growth 00:16:00 Mock Exam Mock Exam - Airport Security Manager 00:20:00 Final Exam Final Exam - Airport Security Manager 00:20:00 Assignment Assignment - Airport Security Manager 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Aircraft and Airplane Engineering: Basic to Advanced today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Aircraft and Airplane Engineering: Basic to Advanced is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Aircraft and Airplane Engineering: Basic to Advanced Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Aircraft and Airplane Engineering: Basic to Advanced, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Presentation of the Course 00:03:00 Course Structure 00:04:00 Introduction to Airplanes and their Main Elements 00:06:00 Classification of Airplanes General Aviation 00:04:00 Commercial Aviation 00:04:00 Military Aircraft 00:06:00 Aerodynamics Airplane Forces and Trajectory 00:07:00 Lift and Drag: Newton's 3rd Law and Bernoulli 00:16:00 3D Wings Lift and Drag 00:18:00 High Lift Devices 00:15:00 Turbulence and Stall 00:13:00 Airplane Propulsion Engines (JETs) Engines Overview 00:06:00 Inlets 00:07:00 Compressors 00:10:00 Turbines and Nozzles 00:05:00 TurboJet vs. Turbofan Review 00:21:00 Flight Mechanics Gravity Center and Pressure Center: Stability 00:13:00 Control Surfaces of an Aircraft and Maneuvers 00:10:00 Aircraft Performance Definition of Weights 00:08:00 Range of an Aircraft as function of Weight 00:14:00 Optimization of Range - Breguet Equations 00:17:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Catering Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Catering Management at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Catering Management at QLS Level 4 course. Due to Catering Management at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Catering Management at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Catering Management at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Catering Management at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Catering Management at QLS Level 4 course. This Catering Management at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Catering Management at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: An Overview Module 02: Laws and Legislations Regarding food Safety and Hygiene Module 03: Food Safety and Hygiene Module 04: Food Safety in Catering Module 05: Management of Food and Beverage Operations Module 06: Marketing and Human Resource Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Catering Management at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Catering Management at QLS Level 4 No prior background or expertise is required. Career path The course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Catering Management at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Catering Management at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Restaurant Attendant. This Restaurant Attendant is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Restaurant Attendant course to improve your pertinent skills. In this easy-to-digest Restaurant Attendant course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Restaurant Attendant course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Restaurant Attendant course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Restaurant Attendant Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Restaurant Attendant career, then enrol in our Restaurant Attendant course today! What will make you stand out? On completion of this Restaurant Attendant online course, you will gain: CPD Certified Restaurant Attendant Course After successfully completing the Restaurant Attendant Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Restaurant Attendant learning materials. The Restaurant Attendant course online test with immediate results Enroling in the Restaurant Attendant Course has no additional costs. You can study and complete the Restaurant Attendant course at your own pace. Study for the Restaurant Attendant course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Restaurant Attendant is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Restaurant Attendant just once. Furthermore, as you proceed through the modules of this Restaurant Attendant course, you will discover the fundamentals of Restaurant Attendant and explore the key topics such as: Restaurant Attendant Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in Waiter profession Therefore, reinforce your knowledge and furnish your skills by enroling in our Restaurant Attendant course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Restaurant Attendant course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Restaurant Attendant Course the Right Option for You? This Restaurant Attendant course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Restaurant Attendant course. This Restaurant Attendant course is open to everybody. You can access the Restaurant Attendant course materials from any location in the world and there are no requirements for enrolment. You should enrol in this Restaurant Attendant course if you: Aspire to understand Restaurant Attendant better. Already working on Restaurant Attendant and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Restaurant Attendant-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Restaurant Attendant course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Restaurant Attendant course at your own pace. Career path The aim of this exclusive Restaurant Attendant course is to help you toward your dream career. So, complete this Restaurant Attendant course and enhance your skills to explore opportunities in relevant areas.

Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Course Cloud has prepared this comprehensive Certificate in Food Hygiene online course. Certificate in Food Hygiene covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Certificate in Food Hygiene.  The Certificate in Food Hygiene course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Certificate in Food Hygiene will equip you with the skills required to set yourself up for career success. The Certificate in Food Hygiene provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Certificate in Food Hygiene.

Join our Catering Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Catering Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Catering Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Catering Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Catering Management course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Catering Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Catering Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Catering Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: An Overview of Catering Business An Overview of Catering Business 00:17:00 Module 2: Laws and Legislations Regarding food Safety and Hygiene Laws and Legislations Regarding food Safety and Hygiene 00:18:00 Module 3: Food Safety and Hygiene Food Safety and Hygiene 00:18:00 Module 4: Food Safety in Catering Food Safety in Catering 00:24:00 Module 5: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:22:00 Module 6: Marketing and Human Resource Marketing and Human Resource 00:18:00 Assignment Assignment - Catering - Catering management 00:00:00

The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year. It also estimates that up to 20% of leaders time is spent dealing with conflict and then there are the intangible costs such as reduction in loyalty, commitment, motivation, teamwork and morale. This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. It covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build up. As well as the negative impacts of conflict the course also explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down.