Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Diploma in Housekeeping Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Diploma in Housekeeping Management Course for? This Diploma in Housekeeping Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Diploma in Housekeeping Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 04: Management of Service Quality in the Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 05: Customer Satisfaction Customer Satisfaction 00:23:00 Module 06: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Take your technical skills to a new level with the popular Hotel Management, Travel and Tourism Bundle Course. Enrol the course instead of wasting time on a low-quality course. Anyone interested in learning Hotel Management, Travel and Tourism Bundle Course should take this course. Get trained from industry experts and quickly acquire the practical knowledge and skills you'll need to succeed in your chosen field. The Hotel Management, Travel and Tourism Bundle Course online is accreditedby CPD. This training course takes about 9 hours to complete. You'll also get expert assistance from us to answer any queries you may have while studying our course. To provide you with the most comfortable and rich learning experience possible, we divided the course into several in-depth modules. After completing the course successfully, you will receive an instant e-certificate as proof of your skills and competency. Simply enrol in this course to add these excellent new skills to your resume and increase your employability. The Bundle Course provides students with an in-depth learning experience at their own pace to enhance their skills development. This course will teach you what you need to know to advance in your chosen field. Enrolling in the course will help you land your dream job quicker than you ever imagined. Get prepared for the role you want. The Hotel Management, Travel and Tourism Bundle Course has been designed by experts to create a rich and in-depth learning experience for all the students. Enrol on the course now and get immediate access to all course materials. Use any internet-enabled device to access the course materials. Start your learning journey with this course straight away and take a step forward in securing a better future! Why Prefer Us? Standard-aligned lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Receive a certificate upon successful completion Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday). Curriculum of this Bundle Course: ***Hotel & Hospitality Management*** Module 1. Introduction Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of Hotel Industry Module 4. The Process of Selection and Recruitment in Hospitality Industry Module 5. The Process of Development and Training in Hospitality Industry Module 6. Hospitality Operations Module 7. Management of Service Quality in Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicator Module 10. The Revenue Management Module 11. Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in UK Module 14. Career Prospects in the Hospitality Industry ***Travel & Tourism*** Module 1: Introduction to Travel and Tourism Module 2: Tourism Products and Services Module 3: Tour Operating and Travel Retailing Module 4: Marketing in Travel and Tourism Module 5: Developing Communication Skills Module 6: Customer Service and Satisfaction Module 7: Crisis and Visitor Attraction Management Module 8: Transport Management Procedure Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Assessment Process After you've completed all of the modules, an automated multiple-choice assessment will be used to evaluate your skills and knowledge. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion Upon passing the assessment, you will receive proper certification accredited by CPD. You can order the certificate at the cost of £10 for PDF and £29 for hardcopy certificate or both for £34. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for anyone interested in this topic and wants to learn more about it. If you're interested in developing your expertise in this field and being a part of this service, our Bundle Course is here for you. Requirements Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. No previous knowledge requirements for the Hotel Management, Travel and Tourism Bundle Course program; this is open to anyone! All you need is a device and an Internet connection to get started with Bundle Course. Career path Once you have completed this Bundle Course, you can boost your career in the relevant sector. This Hotel Management, Travel and Tourism Bundle Course will surely help you to get ahead of the competition. The Bundle Course certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.
Explore endless possibilities and achieve tangible results with our wide range of online courses, prepared to suit every interest and skill level. Each course is thoughtfully designed for flexibility and useful application, ensuring you can learn and grow at your own pace from anywhere and transform your talents to accomplish your goals. Whether you're advancing your career, pursuing a passion, or seeking new opportunities, our courses will assist you in reaching your goals. Join us today and take the next step in your personal and professional journey with confidence and convenience. Start shaping your future now. Benefits you'll get choosing Apex Learning for this Hotel Management: One payment but lifetime access to 11 CPD courses Certificates and student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Hotel Management Advanced Certification Level 3? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Hotel Management Curriculum An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry Hotel Management: The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in the Hospitality Industry Marketing in Travel and Tourism Business Customer Satisfaction E-Hospitality and Technology How will I get my Certificate? After successfully completing the course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) Please Note: The delivery charge inside the U.K. is £3.99, and international students have to pay £9.99. CPD 45 CPD hours/points Accredited by CPD Quality Standards Who is this course for? No experience or previous qualifications are required for enrolment in this course, which is available to students of all academic backgrounds. Requirements Our course is fully compatible with PCs, Macs, Laptops, Tablets, and Smartphones. It has been designed to be fully compatible with tablets and smartphones, so you can access it on Wi-Fi, 3G, or 4G. There is no time limit for completing this course; it can be studied at your own pace. Certificates Certificate of completion Digital certificate - Included
Overview Ensure your guestshave the perfect stay and master excellent hotel management skills by joining the Hotel Management Advanced Certification Level 3 course. The course is ideal for aspiring professionals and existing hotel management professionals who want to provide quality service to customers and ensure they have an unforgettable experience. Hotel management includes diverse responsibilities like leadership and revenue maintenance. The advanced certification course, instructed by expert educators, provides you with an opportunity to learn about all those key fundamentals and gain expertise by learning best practices. You will gain the skills to build an amazing management team to meet your customers' demands and grow your business rapidly. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hotel Management Advanced Certification Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hotel Management Advanced Certification Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:38:00 total length •An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Customer Satisfaction: 00:23:00 •E-Hospitality and Technology: 00:22:00
Hotel Management : Hotel Management Online Training This comprehensive Hotel Management course has been designed to provide you with a thorough understanding of the hospitality industry and equip you with the skills needed to manage and operate a successful hotel. This Hotel Management course will help you to learn about the different departments of hotel management, including reception, housekeeping, hiring and training in hotel management, catering system, marketing and advertising, and hospitality quality assurance systems. With this Hotel Management course, you will also gain an understanding of revenue management, customer service, and the importance of maintaining a positive reputation. Learning Outcomes By the end of the Hotel Management: Hotel Management course, learners will be able to: Basic knowledge of Hotel Management Responsibilities of a receptionist How to hire staff and train them Responsibilities of a housekeeper Impact of the hotel industry in the tourism sector Marketing techniques for hotels Several types of menu and catering systems The effect of electronic service on hospitality management Through a series of interactive modules of this Hotel Management course, you will learn how to effectively manage staff, handle customer complaints, and develop marketing strategies that attract new business. You will also gain valuable insights into industry trends and emerging technologies that are transforming the way hotels operate. At the end of the Hotel Management course, you will have the knowledge and skills needed to succeed in a variety of roles within the hospitality industry, from hotel management to event planning to tourism and travel. Enrol in this Hotel Management course now and start your journey towards a rewarding career in Hotel Management! Main Course: Hotel Management Free Courses: Course 01: Level 5 Hospitality Management Course 02: Level 5 Diploma in Travel & Tourism [ Note: Free PDF certificate as soon as completing the Hotel Management : Hotel Management course] Hotel Management: Hotel Management Training Industry Experts Designed this Hotel Management course into 11 detailed modules. Assessment Method of Hotel Management : Hotel Management After completing each module of the Hotel Management: Hotel Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Hotel Management After completing the MCQ/Assignment assessment for this Hotel Management: Hotel Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Hotel Management : Hotel Management Online Training The online Hotel Management: Hotel Management course is intended for students who want to pursue professions in hotel management. A hotel management course is particularly beneficial for learners who currently have a position in the hotel business and wish to advance their career in hotel management. This Hotel Management: Hotel Management course suits students, recent grads, and job seekers. The course is also appropriate for anybody interested in hotel management and those who are already working in this industry and want to improve their knowledge and skills. Requirements Hotel Management: Hotel Management There are no specific requirements for this diploma in Hotel Management: Hotel Management course because it does not require any advanced knowledge or skills. Career path Hotel Management : Hotel Management Online Training
***Dive into the World of Professional Waiter Training!*** A recent report by the National Restaurant Association: Revealed a surge in demand for skilled waiters, with restaurants projecting a growth of 10% in waiter positions over the next five years. This presents a fantastic opportunity for individuals looking for a dynamic and rewarding career path in the hospitality industry. This comprehensive Professional Waiter Training course equips you with the theoretical knowledge and foundation to excel in this fast-paced environment. Through in-depth modules, you'll gain the necessary skills and understanding to become a confident and professional waiter, contributing to a positive dining experience for every customer. Learning Outcomes: Master the art of exceptional customer service and develop a seamless service sequence for optimal guest satisfaction (Waiter Training). Gain a thorough understanding of proper equipment handling techniques to ensure efficient and safe operation (Waiter Training). Implement strict hygiene practices to maintain a clean and healthy dining environment (Waiter Training). Develop extensive knowledge of beverages and tobacco products, allowing you to confidently guide guests through their selections (Waiter Training). Identify potential risks in the restaurant setting and learn effective preventive measures to ensure a safe and secure environment (Waiter Training). Master food and beverage control techniques, alongside effective selling strategies to enhance customer satisfaction and restaurant revenue (Waiter Training). Embark on a comprehensive learning journey designed to transform you into a polished and proficient waiter. This Waiter Training course delves into the core principles of exceptional customer service, equipping you with the skills to build rapport, effectively handle guest inquiries, and deliver a seamless dining experience. You'll gain a firm grasp on proper waiter training equipment handling techniques, ensuring efficient service and a safe work environment. Furthermore, the course emphasizes the importance of maintaining the highest hygiene standards, crucial for fostering a healthy and inviting atmosphere for your guests. Explore the exciting world of beverages and tobacco, acquiring in-depth knowledge of various products to expertly guide your guests in making informed choices throughout their waiter training. Learn to identify potential risks within the restaurant setting and master preventive measures to create a secure and enjoyable dining experience. Finally, delve into the art of food and beverage control, alongside effective selling techniques designed to maximize customer satisfaction and contribute to the restaurant's success. Through this Waiter Training course, you'll gain the theoretical foundation and confidence to launch a rewarding career in the dynamic realm of hospitality. Course Curriculum of Professional Waiter Training: Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in Waiter profession CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Waiter Training course is ideal for: Individuals seeking a fulfilling career in the hospitality industry (Waiter Training). Those looking to develop exceptional customer service skills (Waiter Training). Anyone interested in learning the intricacies of food and beverage service (Waiter Training). Aspiring waiters who want to gain a competitive edge in the job market (Waiter Training). Individuals seeking a flexible and dynamic career path (Waiter Training). Those passionate about creating a positive and memorable dining experience for guests (Waiter Training Requirements No prior experience in the hospitality industry is necessary (Waiter Training). A passion for excellent service and a commitment to guest satisfaction (Waiter Training). A willingness to learn and a strong work ethic (Waiter Training). Career path Upon completion of the Professional Waiter Training course, you can expect to: Lead Waiter Restaurant Supervisor Restaurant Manager Sommelier Event Coordinator Hospitality Management Positions By embarking on this Waiter Training course, you'll equip yourself with the knowledge and confidence to navigate a successful and enriching career in the ever-evolving world of hospitality. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
***24 Hour Limited Time Flash Sale*** Travel & Tourism, Leisure Management and Tour Guide Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know the UK tourism industry is expected to be worth a staggering £257 billion by 2025, creating over 2 million jobs? If you're passionate about hospitality, exploring new cultures, and making a difference in people's lives, then this Travel & Tourism bundle is your perfect launchpad. This comprehensive Travel & Tourism programme equips you with the essential skills and knowledge to thrive in this exciting industry. Master the art of leisure management, delve into the intricacies of Travel & Tourism operations, and become a certified tour guide with captivating storytelling abilities. Key Features of the Travel & Tourism, Leisure Management and Tour Guide Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Travel & Tourism, Leisure Management and Tour Guide bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Diploma in Travel & Tourism at QLS Level 4 QLS Course 02: Diploma in Leisure Management at QLS Level 4 QLS Course 03: Diploma in Hospitality Management at QLS Level 5 5 CPD QS Accredited Courses: Additionally, our Travel & Tourism bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Restaurant Management Course 02: Tour Guide Training Course 03: Event Management Course 04: Tourism Management Course 05: Travel Blogger In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Travel & Tourism Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Don't let your travel dreams remain just that - dreams. Invest in yourself and take the first step towards a rewarding career in the ever-evolving travel and tourism industry. Enrol now in our Travel & Tourism Bundle! Learning Outcomes of this Bundle: Gain insight into the workings of Leisure Management and its applications in the industry. Understand the dynamics of Travel & Tourism and develop techniques to thrive in the sector. Develop an aptitude for guiding tourists effectively through Tour Guide Training. Learn to manage restaurants efficiently and increase profitability. Explore the strategic aspects of Tourism Management. Why Choose Our Bundle? Get 3 free QLS endorsed Certificate upon completion of Travel & Tourism Get a free student ID card with Travel & Tourism Training Get instant access to this Travel & Tourism course. Learn Travel & Tourism from anywhere in the world Lifetime access to the Travel & Tourism course materials The Travel & Tourism comes with 24/7 tutor support Start your learning journey straightaway! This Travel & Tourism's curriculum has been designed by Travel & Tourism experts with years of Travel & Tourism experience behind them. The Travel & Tourism course is extremely dynamic and well-paced to help you understand Travel & Tourism with ease. You'll discover how to master the Travel & Tourism skill while exploring relevant and essential topics. Certification of Travel & Tourism You have to complete the assignment given at the end of the Travel & Tourism course and score a minimum of 60% to pass each exam. After passing the Diploma in Travel & Tourism at QLS Level 4 course exam You will be entitled to claim 3 QLS endorsed certificate completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel & Tourism bundle is ideal for everyone. Requirements There is no formal requiremnts to enrol in this Travel & Tourism, Leisure Management and Tour Guide Bundle. Career path This Travel & Tourism bundle will allow you to kickstart or take your career in the related sector to the next stage. Leisure Manager: £30,000 - £40,000 Travel & Tourism Manager: £25,000 - £35,000 Tour Guide: £20,000 - £30,000 Restaurant Manager: £24,000 - £32,000 Hospitality Manager: £25,000 - £35,000 Certificates CPD QS Accredited PDF Certificate Digital certificate - Included Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - Included Diploma in Leisure Management at QLS Level 4 Hard copy certificate - Included Diploma in Travel & Tourism at QLS Level 4 Hard copy certificate - Included
Level 3 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 140 CPD Points| CPD & CiQ Accredited
Diploma in Housekeeping Management Description The Diploma in Housekeeping Management is designed to prepare you for a management role within the hospitality industry. Housekeeping covers all the essential areas of room maintenance and cleaning in a hotel, to ensure that guests feel welcome and at home. This CPD accredited online course will benefit anyone who wishes to work in the housekeeping department of a hotel. In addition, it is perfect for those who want to understand the basics of managing a household. This housekeeping management course will focus on essential housekeeping training duties, such as laundry operations, health and safety, cleaning. It will also cover lessons on staffing, budgeting and inventory control. Furthermore you will be able to look at the role hospitality plays in meeting the evolving demands of today's customer. As you complete each module, you will develop key skills in hotel housekeeping and will expand your knowledge of the procedures involved in this role. On course completion, you will receive a certificate of achievement which you can use to advance your career prospects in this field. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Diploma in Housekeeping Management Course for? The Diploma in Housekeeping Management course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Housekeeping Management Introduction to Housekeeping 00:30:00 Housekeeping Principles 00:15:00 An Overview of Hotel Industry 00:18:00 Introduction to Hospitality Management 00:23:00 Management of Housekeeping, Engineering and Security Operations 00:27:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Management of Service Quality in the Hospitality Industry 00:20:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 E-Hospitality and Technology 00:22:00 Customer Satisfaction 00:23:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00