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1750 Hospitality courses in Watford delivered On Demand

Catering & Hospitality

By Compliance Central

Consider this, Most people don't know how to cook a basic meal. It could be an embarrassing dinner party or event, a bad performance review, or difficulty at work due to being unable to make the daily lunch. However, you may feel overwhelmed by the prospect of learning to cook everything when you could be mastering something more relevant to your career. After all, do you need to be an expert chef if you're going into marketing? For those who have yet to gain experience in the kitchen and prefer not to focus on culinary arts first, a catering course may be ideal. These courses cover essential skills needed for entry-level positions in catering, such as event planning and marketing. Students will also learn skills related to food purchasing and cost control from this course. Thus, advance your career and gain the confidence to start a new catering business with having proper knowledge about food and catering from our exclusive course. What you will discover are the following: Get acquainted with the role of a kitchen assistant. Learn more about hospitality and catering services Deepen your understanding of food preparation and management Know more about how to maintain food hygiene from this course Equip yourself with the expertise in food catering and launch your own food catering business Course Significant Points: Accredited CPD course Exam retakes are unlimited, and tutoring is available Easy access to course materials; guaranteed learning satisfaction Lifetime access and 24/7 support Self-paced online course modules cover exploring various job positions Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Catering Course: Module 01: Overview Module 02: Laws and Legislations Module 03: Food Safety and Hygiene Module 04: Food Safety in Catering Module 05: Management of Food and Beverage Operations Module 06: Marketing and Human Resource Who is this course for? Anyone interested in learning about the catering industry Anyone starting a catering company Anyone interested in learning how to launch a business Anyone seeking a new source of money Businessman Anyone with inquiries regarding a catering company Requirements To enrol in this Catering course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Catering Assistant Restaurant Supervisor Catering & Hospitality Attendant Catering Assistant Hospitality Manager Kitchen Assistant The annual salary of these positions is around £10.57 per hour in the UK Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Catering & Hospitality
Delivered Online On Demand2 hours
£12

Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality provides a comprehensive overview of strategic management principles tailored for the industry. Participants will delve into strategic decision-making, understanding the characteristics and types of Hospitality & Tourism Management, and exploring key strategies for hotels, airlines, and enhancing the competitiveness of tourism destinations. The course equips learners with in-depth insights into the strategic management process essential for effective leadership in the dynamic field of Tourism and Hospitality. After the successful completion of the course, you will be able to learn about the following: Strategic Management For Hospitality And Tourism. Strategic Management Process Hospitality & Tourism Management - Characteristics, Types, Reason Basic Facts, Levels of Strategic Decision-Making, Position and perspective, strategies in Hotels and Airlines, and four key strategies. Competitiveness of Tourism Destination. This Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality offers a comprehensive understanding of strategic management tailored for the industry, covering key aspects such as the strategic management process, hospitality and tourism management characteristics, levels of decision-making, and strategies for hotels and airlines, culminating in a nuanced grasp of enhancing competitiveness for tourism destinations. This Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality provides a comprehensive exploration of strategic management tailored to the industry, covering key aspects such as the strategic management process, characteristics of Hospitality & Tourism Management, and in-depth insights into strategic decision-making, positioning, and competitive strategies in hotels, airlines, and tourism destinations. Participants will gain specialized knowledge to navigate and excel in the unique challenges of the Tourism and Hospitality sector. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategic Management Concepts in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Strategic Management Concepts In The Tourism And Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality and Tourism Professionals Marketing Executives in Tourism Industry Hotel and Airline Management Personnel Destination Management Officials Tourism Entrepreneurs Strategic Planners in Hospitality Professionals Seeking Career Advancement in Tourism and Hospitality Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Strategic Management Concepts in the Tourism and Hospitality in London 2024
Delivered Online On Demand14 days
£29

Professional Certificate Course in Elevating Excellence in Tourism and Hospitality Marketing in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This professional certificate course focuses on enhancing expertise in Tourism & Hospitality Marketing by delving into contemporary strategies, trends, and service management concepts. This course Aimed at providing comprehensive insights into the dynamic field of Tourism & Hospitality Marketing, this course aims to equip participants with practical knowledge and skills crucial in the industry. After completing this course, you will be able to: Critically analyze Services Marketing in the Tourism and Hospitality industries. Understand the essence of Hospitality and Tourism Marketing. Explore and comprehend the latest Hospitality and Tourism Marketing Trends. Analyze various Marketing Strategies tailored for the Hospitality and Tourism Industry. Grasp Service Management Concepts specifically designed for the Hospitality sector. Gain insights into the Services Marketing Mix for effective implementation. Learn about the nuances of Social Media and Digital Communications within Tourism and Hospitality sectors. "Explore innovative strategies to excel in marketing within the dynamic realms of tourism and hospitality. This course delves into targeted approaches, digital trends, and customer-centric methods crucial for success in these vibrant industries." Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Elevating Excellence In Tourism & Hospitality Marketing Self-paced pre-recorded learning content on this topic. Elevating Excellence in Tourism & Hospitality Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.   There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. · Guest Service Management· Hospitality Marketing Strategies· Tourism Industry Professionalism· Hospitality Branding and Standards· Customer Experience Enhancement· Hospitality and Tourism Management Strategies Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Elevating Excellence in Tourism and Hospitality Marketing in London 2024
Delivered Online On Demand14 days
£26

Diploma in Travel, Tourism and Hospitality Management

4.3(43)

By John Academy

The Diploma in Travel, Tourism and Hospitality Management course covers all the necessary areas of tourism and Hospitality management. The course is divided into two parts. The first part deals with travel and tourism where you will learn how to do in travel and tour, the Traveling Pointers & Pitfalls, and the basic travel guide. Then the course will focus on Hospitality management and teaches you the essential skills of hospitality such as communication, accommodation, safety, and more. Who is the course for? People interested in travelling across the world and learn its benefits Professionals wanting to learn about the various travel destinations for their job Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Travel, Tourism and Hospitality Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Tourist guides Travel agency consultant Start up travel companies People interested in travelling Module 1 Introduction to Travel & Tourism 00:30:00 History of Tourism 00:30:00 Integrated Model of Tourism 00:30:00 The Meaning of Travel Tourism and Tourist 01:00:00 Types of Tourism 00:15:00 The Products & Services of Tourism 00:30:00 Tourism-Destinations 01:00:00 Managing Tourism 01:00:00 Managing Tour Operations 00:30:00 Transportation 01:00:00 Quality Management 01:00:00 The Impacts of Tourism 01:00:00 Conclusion 00:15:00 Module 2 Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Module 3 Introduction to Hospitality Management 00:30:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Module 4 Pointers for Gaining Access to Money While Traveling on the Road 00:30:00 A 'Must-Do' Before Going on a Trip 01:00:00 Practical Packing Tips 00:30:00 Wellness Tips 01:00:00 Transportation Techniques 00:30:00 Shopping Pitfalls 00:30:00 Food and Dining Tips 00:30:00 Money, Money, Money Wits 00:30:00 The 6 Top Airport Scams and What to Do to Guard against Them 01:00:00 A Commonly Hidden Foreign Airport Warning 00:30:00 Don't Prepay for that Gas 00:15:00 Surefire Ways to Guard against Air-Travel Tiredness 00:30:00 What to Do if a Person Becomes Ill While Traveling in Air? 01:00:00 The Best but Affordable Places to Eat while Traveling 00:30:00 How to Get Paid while Taking a Vacation 00:30:00 Module 5 Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Diploma in Travel & Tourism 00:15:00 Mock Exam Mock Exam- Diploma in Travel, Tourism and Hospitality Management 00:30:00 Final Exam Final Exam- Diploma in Travel, Tourism and Hospitality Management 00:30:00

Diploma in Travel, Tourism and Hospitality Management
Delivered Online On Demand48 hours
£14

Restaurant Hospitality Management Level 2

By OnlineCoursesLearning.com

Eatery Hospitality Management Level 2 The Restaurant Hospitality Management Level 2 course gives colleagues data, abilities and guidance, to assist them with satisfying their job as a café chief and surpass their customers' administration assumptions. Endless supply of the course, colleagues will have the fitness to function as a café supervisor at a 5-star inn or in a neighborhood restaurant. What's Covered in the Course? A prologue to the front-of-house capacity of a café; The part of a café administrator in a wide range of eateries, anyplace on the planet; The various kinds of café foundations and their formats; The significance of fantastic client care inside the friendliness business; Step by step instructions to manage client protests in a quiet and compelling way, to guarantee that the client will return later on; Know your beverages: a far reaching information on drinks and how to serve them; Know your food: the significance of knowing each thing on the menu, what is in each dish and the circumstances and end results of food sensitivities; Café authorizing laws: this covers age check and what you can acknowledge, to confirm the period of clients on authorized premises; Café framework agendas: what agendas are required, how to set up them and how to screen them, to guarantee that the eatery runs easily and cost-adequately; Wellbeing and security laws related with an eatery, from front-of-house to the kitchen; sanitation and capacity; Eatery wording that is normally utilized in the business. What are the Benefits of the Course? Improved vocation possibilities for the worker, joined with more noteworthy capability and certainty for those generally working inside the business; The 21 online modules are available on any gadget, so the colleague can concentrate from anyplace with a web association, utilizing a PC, PC, tablet or cell phone; An industry-perceived certificate, with online help to guide and help the representative all through the course; An available and complete schedule; No passage necessities - café experience is anything but an essential to your staff part finishing the course.

Restaurant Hospitality Management Level 2
Delivered Online On Demand
£50

Professional Certificate Course in Roles and Functions of Organisations Within the Tourism and Hospitality Industry in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Roles and Functions of Organisations Within the Tourism and Hospitality Industry provides a comprehensive overview of the main types of organizations, exploring the scale and structure of selected entities. Participants will delve into tourism and hospitality business functions at both organizational and destination levels, gaining insights into the regulatory landscape and understanding the vital roles these organizations play in the industry. After the successful completion of the course, you will be able to learn about the following: The main types of organisations within the tourism and hospitality industry. Explain The scale and structure of a selected tourist or hospitality organization. Tourism and hospitality business functions in a tourist destination Regulation of tour operators including governing bodies and regulatory requirements Tourism and hospitality businesses at the destination level. This Professional Certificate Course in "Roles and Functions of Organisations Within the Tourism and Hospitality Industry" offers a comprehensive understanding of the main types of organizations in the sector. Participants will explore the scale and structure of selected organizations, delve into tourism and hospitality business functions in destinations, and gain insights into the regulation of tour operators, including governing bodies and compliance requirements. Additionally, the course covers the dynamics of tourism and hospitality businesses at the destination level, providing a holistic perspective on industry operations and management. This Professional Certificate Course in Roles and Functions of Organisations Within the Tourism and Hospitality Industry provides a comprehensive exploration of the industry's organizational landscape. Participants will delve into the main types of organizations, gaining insights into the scale and structure of specific entities. The course further covers essential topics such as tourism and hospitality business functions at destinations, regulations governing tour operators, and the dynamics of businesses at the destination level. By the end, participants will possess a nuanced understanding of organizational intricacies crucial for success in the dynamic tourism and hospitality sector. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Roles and Functions of Organisations within the Tourism and Hospitality Industry Self-paced pre-recorded learning content on this topic. Roles And Functions Of Organisations Within The Tourism And Hospitality Industry Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality and Tourism Professionals Aspiring Tourism Managers Students Pursuing Hospitality Studies Tour Operators and Destination Managers Industry Enthusiasts Seeking Specialized Knowledge Professionals Transitioning to Tourism and Hospitality Roles Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Roles and Functions of Organisations Within the Tourism and Hospitality Industry in London 2024
Delivered Online On Demand14 days
£40

Restaurant, Hospitality & Catering Management for Restaurant Manager - 8 Courses Bundle

By NextGen Learning

Imagine yourself as a master of the dining realm, orchestrating seamless experiences and delighting guests at every turn. Elevate your skills with our comprehensive "Restaurant, Hospitality & Catering Management for Restaurant Manager" bundle. Unleash your potential through Restaurant Management insights, crafting unforgettable guest journeys. Dive into the art of profit optimization, harnessing data to set menu prices that boost your bottom line. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Restaurant Management Course 02: How to Analyse & Maximize Restaurant Profits Course 03: Set Menu Prices for your restaurant using data Course 04: Hospitality Management Level 2 Course 05: Catering Management Course 06: Level 1 Food Hygiene and Safety Course 07: Professional Waiter Diploma Course 08: Receptionist Skills Experience the synergy of "Restaurant, Hospitality & Catering Management for Restaurant Manager" and unlock a world where every aspect resonates with success. Embark now on a journey curated to perfection, where your mastery shines. Learning Outcomes Boost earnings through cost analysis, data-based pricing, and strategic management. Craft exceptional guest experiences, driving loyalty and referrals. Able to Plan, execute, and manage successful catering events for client satisfaction. Ensure a safe and clean food service environment with Level 1 Hygiene. Enhance dining with skilled waitstaff, anticipating needs and exceeding expectations. Master communication and organisation as the welcoming face of the establishment. With our Restaurant, Hospitality & Catering Management for Restaurant Manager bundle, you'll gain a comprehensive skill set, a deeper understanding of the industry, and the confidence to lead your team to success. Delve into profit optimization with our first course of the Restaurant, Hospitality & Catering Management for Restaurant Manager bundle, where you'll learn to dissect restaurant operations, strategically manage costs, and set menu prices that strike the perfect balance between value and profitability. Elevate your service game with the Professional Waiter Diploma, mastering the art of guest interactions and anticipation and creating memorable dining experiences that will keep patrons returning for more. Venture into the world of hospitality with our comprehensive Hospitality Management Level 2 course of this unique Restaurant, Hospitality & Catering Management for Restaurant Manager bundle. Uncover the secrets of crafting exceptional guest experiences, fostering customer loyalty, and ensuring that every visit to your establishment is unforgettable. Meanwhile, our Catering Management course equips you with the skills to orchestrate flawless catering events. Safety takes centre stage with the Level 1 Food Hygiene and Safety certification, ensuring that your establishment maintains the highest cleanliness and food safety standards. And as the face of your establishment, the Receptionist Skills course provides that you leave an indelible positive impression on every guest. This Restaurant, Hospitality & Catering Management for Restaurant Manager bundle promises to transform you into that visionary, armed with a versatile skill set that can navigate any challenge and seize every opportunity. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Restaurant Managers Hospitality Enthusiasts Catering Professionals Food Industry Entrepreneurs Service-Oriented Individuals Career Changers Career path Restaurant Manager (£30K - £40K) Hospitality Manager (£25K - £35K) Catering Manager (£28K - £38K) Food Service Director (£35K - £45K) Guest Relations Manager (£25K - £35K) Front-of-House Manager (£22K - £32K) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Restaurant, Hospitality & Catering Management for Restaurant Manager - 8 Courses Bundle
Delivered Online On Demand35 hours
£39

Hotel Management, E-Hospitality, Food and Beverage Management Diploma

5.0(1)

By Empower UK Employment Training

Hotel Management, E-Hospitality, Food and Beverage Management Diploma Elevate your career with comprehensive training in Hotel Management, E-Hospitality, and Food and Beverage Management. Our Hotel Management Diploma course offers a 360-degree view of modern Hotel Management essentials. Learning Outcomes: Assess recruitment strategies in Hotel Management. Formulate training plans in Hotel Management. Enhance front desk functions in Hotel Management. Oversee housekeeping protocols under Hotel Management. Implement travel and tourism marketing in Hotel Management. Utilize e-hospitality technology in Hotel Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Hotel Management, E-Hospitality, Food and Beverage Management Diploma: Selection & Recruitment in Hotel Management: Identify and execute recruitment methodologies uniquely tailored for Hotel Management. Development and Training Strategies in Hotel Management: Foster workforce capabilities through targeted training approaches in Hotel Management. Mastering Front Desk Efficiency in Hotel Management: Maximize customer satisfaction by optimizing front desk operations in Hotel Management. Management of Housekeeping: Ensure a superior guest experience by mastering housekeeping management in a Hotel Management setting. Travel & Tourism Marketing in Hotel Management: Deploy effective marketing campaigns aimed at boosting tourism, leveraging Hotel Management tools. E-Hospitality Tech in Hotel Management: Adapt to the digital age by integrating e-hospitality solutions into your Hotel Management practices.

Hotel Management, E-Hospitality, Food and Beverage Management  Diploma
Delivered Online On Demand2 hours 48 minutes
£5

Professional Certificate Course in the Nature and Importance of Customer Service in the Tourism and Hospitality in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in the Nature and Importance of Customer Service in the Tourism and Hospitality in London 2024
Delivered Online On Demand14 days
£20

Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management

By Online Training Academy

Are you ready to advance your career in the food and hospitality industry? Our special Food Safety and Hygiene for Catering with HACCP and Hospitality Management bundle combines three essential courses to help you succeed: Course 01: Level 3 Food Safety and Hygiene for Catering Course 02: Level 2 HACCP Training Course 03: Hospitality Management * Food safety is very important. The UK loses around £9 billion each year due to foodborne illnesses * Our Level 3 Food Safety and Hygiene for Catering course helps you meet the legal requirements of the Food Safety Act 1990. This course is perfect for anyone in the food sector, whether you're a server, chef, or line cook. It's our top-selling course with a 4.9 out of 5-star rating, featuring a very good curriculum that ensures you understand all the crucial aspects of food safety and hygiene. Our Level 2 HACCP Training course teaches you about Hazard Analysis and Critical Control Points. This is required by EU Regulation (EC) 852/2004. It's essential for those working in food production, retail, restaurants, and catering. This training helps you follow legal standards and keep food safe. Our Hospitality Management course helps you provide excellent service to guests. Learn how to make every guest's experience memorable and ensure the highest standards in your hospitality business. Don't just dream of a great career in Food and Hospitality sector-make it happen. Enroll in our Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management course bundle today. We offer this valuable bundle at a fair price of just £12 after a discount. Key Features: CPD Certified 30 CPD Points Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is a smart investment in your professional future. Our Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. ThisFood Safety and Hygiene for Catering with HACCP and Hospitality Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is the key to unlocking your potential and advancing your professional journey. Course 01: Level 3 Food Safety and Hygiene for Catering Module 01: Fundamentals of Food Safety and Food Hygiene Module 02: Roles and Responsibilities of Food Supervisors and Handlers Module 03: Laws and Legislation in Food Safety and Food Hygiene Module 04: Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP) Module 05: Foodborne Illnesses and Other Health Risks Module 06: Contamination Prevention Module 07: Waste Management, Cleaning, and Disinfection Module 08: Effective Training and Supervision of Staff Course 02: Level 2 HACCP Training Module 01: The Principles of HACCP Module 02: Legislation Regarding HACCP Module 03: Chemical and Physical Hazards in Food Module 04: Preparing for a HACCP System Module 05: Preliminary Steps and Studies for HACCP Module 06: The Seven Principles of HACCP - Part One Module 07: The Seven Principles of HACCP - Part Two Course 03: Hospitality Management Module 01: Customer Service In Hotel Reception Module 02: How To Handle Difficult Hotel Guests Module 03: Brand Standards In The Hospitality World Module 04: Dressing The Part: Creating The Professional Look In Hospitality Module 05: Keeping Stress Under Control On The Job Module 06: Legal Issues In Hospitality Learning Outcomes: After completing this Food Safety and Hygiene for Catering with HACCP and Hospitality Management course, learners will be able to: Understand fundamental food safety and hygiene principles and best practices. Identify food supervisors' and handlers' roles and responsibilities. Comprehend laws and legislation in food safety and hygiene. Implement FSMS and HACCP for effective food safety and hygiene management for catering. Recognise foodborne illnesses and associated health risks for better food safety and hygiene management for catering. Execute contamination prevention, waste management, and disinfection procedures. Able to handle difficult hotel guests with Hospitality Management principles. Certification After completing this Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management Course, you will get a free Certificate. CPD 30 CPD hours / points Accredited by CPD Quality Standards Course 01: Level 3 Food Safety and Hygiene for Catering 1:24:53 1: Module 01: Fundamentals of Food Safety and Food Hygiene Preview 07:29 2: Module 02: Roles and Responsibilities of Food Supervisors and Handlers 07:26 3: Module 03: Laws and Legislation in Food Safety and Food Hygiene 17:42 4: Module 04: Food Safety Management Systems (FSMS) and HACCP 07:34 5: Module 05: Foodborne Illnesses and Other Health Risks 11:20 6: Module 06: Contamination Prevention 14:37 7: Module 07: Waste Management, Cleaning, and Disinfection 13:19 8: Module 10: Effective Training and Supervision of Staff 05:26 Course 02: Level 2 HACCP Training 1:34:31 9: Module 01: The Principles of HACCP Preview 16:29 10: Module 02: Legislation Regarding HACCP 13:01 11: Module 03: Chemical and Physical Hazards in Food 13:47 12: Module 04: Preparing for a HACCP System 12:28 13: Module 05: Preliminary Steps and Studies for HACCP 12:40 14: Module 06: The Seven Principles of HACCP - Part One 12:22 15: Module 07: The Seven Principles of HACCP - Part Two 13:44 Course 03: Hospitality Management 1:40:24 16: Module 01 Customer Service in Hotel Reception Preview 19:09 17: Module 02 How to Handle Difficult Hotel Guests 20:22 18: Module 03: Brand Standards In The Hospitality World 14:19 19: Module 04 Dressing the Part Creating the Professional Look in Hospitality 08:37 20: Module 05 Keeping Stress Under Control on the Job 18:26 21: Module 06 Legal Issues in Hospitality 18:31 22: Leave A Review 01:00 Who is this course for? This Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Safety and Hygiene for Catering with HACCP and Hospitality Management. Moreover, this course is ideal for: Aspiring food safety managers and supervisors. Food handlers seeking advanced food safety and hygiene knowledge. Catering business owners and operators who wants to know more about food safety and hygiene. Hospitality staff in managerial roles. Hotel receptionists aiming for service excellence. Please be informed that this Food Safety and Hygiene for Catering with HACCP and Hospitality Management course doesn't provide any formal qualification. To get qualified, you have to join programs such as - Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in HACCP for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Requirements This Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Safety and Hygiene for Catering with HACCP and Hospitality Management. Moreover, this course is ideal for: Career path After finishing this Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management course you will have multiple job opportunities waiting for you. Some of the Job sectors of Food Safety and Hygiene for Catering with HACCP and Hospitality Management are: Food Safety Manager Catering Supervisor HACCP Coordinator Hospitality Manager Hotel Receptionist Quality Assurance Officer Certificates Free CPD Certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Food Safety and Hygiene for Catering with HACCP and Hospitality Management
Delivered Online On Demand5 minutes
£12