518 Hospitality Management courses delivered Online

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Suppose you're a hotel owner looking to increase guest satisfaction and improve efficiency. You've noticed a lack of consistency in housekeeping and maintenance, leading to negative reviews and lost revenue. You need a solution that not only trains your staff but also creates a structured plan for your department. Introducing our Housekeeping and Maintenance course. Our curriculum covers all aspects of hotel maintenance and cleaning, giving your staff the knowledge and skills needed to maintain a high level of guest satisfaction. From understanding staff duties to health and safety, our modules provide a comprehensive approach to housekeeping management. Through our course, you'll learn the principles of effective housekeeping and maintenance, including inventory control and budgeting. Our housekeeping and maintenance course modules on planning and organising the department will help you streamline operations and improve efficiency. Our standard operational procedures in hotel housekeeping will ensure consistency and quality in your cleaning process. After this housekeeping and maintenance course, you will be able to learn: Understand staff duties and responsibilities in housekeeping Apply principles of effective housekeeping and maintenance Develop a comprehensive approach to inventory control and budgeting Implement standard operational procedures in hotel housekeeping Plan and organise the housekeeping department efficiently Maintain health and safety standards in the workplace Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Housekeeping and Maintenance course: Module 1: Introduction Module 2: Principles Module 3: Understanding Staff Duties Module 4: Cleaning Module 5: Inventory Control Module 6: Planning & Organising the Housekeeping Department Module 7: Understanding Budgeting Module 8: Carpet Maintenance Module 9: Wall, Ceiling and Window Cleaning and Maintenance Module 10: Staffing Module 11: Standard Operational Procedures in Hotel Housekeeping Module 12: Laundry Operation in Hotel Module 13: Health and Safety Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Housekeeping and Maintenance course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? this housekeeping and maintenance course is for: Hotel managers looking to improve guest satisfaction and streamline operations Housekeeping staff looking to develop their knowledge and skills Maintenance staff looking to expand their skillset Requirements You will not need any prior background or expertise to enrol in this Housekeeping and Maintenance course. Career path After completing this Housekeeping and Maintenance course, you are to start your career or begin the next phase of your career. Like as: Housekeeping Supervisor: £20,000 - £25,000 Maintenance Technician: £18,000 - £25,000 Facilities Manager: £30,000 - £45,000 Executive Housekeeper: £25,000 - £35,000 Laundry Manager: £20,000 - £30,000 Cleaning Manager: £25,000 - £35,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Gain the necessary skills of a concierge by taking this Hospitality course. This course will serve as a stepping stone for a lucrative career in the hospitality industry. Through this Hospitality course, you will learn how to provide excellent concierge services to your clients. The course will teach you about the various concierge services and the principles for a concierge service business. In addition, it will educate you about the concierge work environment etiquettes. The course is loaded with useful information and tips to help you assist guests in their hotel stay. The knowledge you gain through our valuable lectures will help you perform all your responsibilities with confidence. Enrol now and let your clients have the best travel experience! Learning Objectives Familiarise yourself with the various types of concierge services Learn the principles for a concierge service business Gain the skills to deliver exceptional customer service Learn about the concierge work environment and etiquettes Enrich your knowledge of the emergency measures of a hotel concierge Who is this Course for? This Hospitality course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of concierge service or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Hospitality course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Concierge Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor Course Curriculum Module 01: Understanding the Service Understanding the Service 00:12:00 Module 02: Types of Concierge Services Types of Concierge Services 00:19:00 Module 03: Necessary Skills for Any Concierge Necessary Skills for Any Concierge 00:26:00 Module 04: Principles for a Concierge Service Business Principles for a Concierge Service Business 00:20:00 Module 05: Delivering Customer Service Delivering Customer Service 00:13:00 Module 06: Concierge Work Environment and Etiquettes Concierge Work Environment and Etiquettes 00:18:00 Module 07: Emergency Measures for a Hotel Concierge Emergency Measures for a Hotel Concierge 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on Catering Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Catering Management  comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Catering Management . It is available to all students, of all academic backgrounds. Requirements Our Catering Management  is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 01:57:00 total length •An Overview of Catering Business: 00:17:00 •Laws and Legislations Regarding food Safety and Hygiene: 00:18:00 •Food Safety and Hygiene: 00:18:00 •Food Safety in Catering: 00:24:00 •Management of Food and Beverage Operations: 00:22:00 •Marketing and Human Resource: 00:18:00 •Assignment - Catering Management: 00:00:00

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << The UK hospitality industry is a major employer, contributing significantly to the economy. Did you know it employs over 3.2 million people and generates over £200 billion in revenue annually? Have you ever wondered what it takes to run a successful hotel? This Hotel Management course will equip you with the knowledge and skills to excel in this exciting field. Our comprehensive Hotel Management course covers everything you need to know about the industry, from its structure and operations to essential skills like customer service and marketing. You'll learn about the recruitment and training processes, understand the intricacies of front office, housekeeping, and food & beverage operations. We'll explore how to achieve exceptional service quality, develop effective marketing strategies, and navigate the world of hospitality accounting. Additionally, you'll gain insights into the growing importance of e-hospitality and technology in today's travel and tourism landscape. Learning Outcomes of Hotel Management Explain the structure and operations of different hotel departments. Implement effective recruitment and training strategies in hospitality. Ensure smooth front office operations and deliver exceptional guest service. Apply best practices in housekeeping, engineering, and security management. Develop and implement effective marketing strategies for the hospitality industry. Analyze financial statements specific to the hotel industry. Whether you're looking to enter the hospitality industry for the first time or are looking to advance your current career, this course is an excellent investment in your future. Sign up today and take the first step towards a fulfilling career in hotel management! Why Choose Our Hotel Management Course? Get a free student ID card with Hotel Management Training Get instant access to this Hotel Management course. The Hotel Management is affordable and simple to understand The Hotel Management is an entirely online, interactive lesson with voiceover audio Lifetime access to the Hotel Management course materials The Hotel Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 1: Introduction Module 2: An Overview of the Hotel Industry Module 3: The Process of Selection and Recruitment in the Hospitality Industry Module 4: The Process of Development and Training in the Hospitality Industry Module 5: Front Office Operations Module 6: Housekeeping, Engineering, and Security Operations Module 7: Food and Beverage Operations Module 8: Service Quality in the Hospitality Industry Module 9: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hotel Management Training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! People interested in Hotel Business Interested in starting Hotel Management Agency Looking forward to starting a career as Hotel Manager, Supervisor etc Hotel Operation Supervisor Anyone interested to learn more about Hotel Management Process Requirements You will not need any prior background or expertise to enrol in this Hotel Management Training bundle. Career path Upon successful completion of our course, candidates may choose to pursue an extensive range of careers, including: Back Office Supervisor Event Planner Hotel Manager Hotel Supervisor Executive Manager (Hotel & Tourism) Executive Meeting Manager Front Desk Supervisor Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

People visit leisure and recreation facilities to have a good time. Therefore, the leisure industry demands employees who have the skills and ability to offer a splendid time to the customers. If you are looking forward to pursuing a career in this industry, you must prepare yourself. The Leisure Management course will help you grasp the skills and knowledge to manage leisure facilities with expert hands. It will teach you all the tips and tricks to shine in this industry. The Leisure Management course is designed to provide you with the fundamental knowledge and skills for leisure management. From this course, you will learn the techniques to manage and maintain leisure facilities. The easy-to-follow modules will help you expand your knowledge of tourism, travel and leisure. In addition, you will acquire the skills to manage hotels and lodgings. Through this Leisure Management course, you will receive quality training on human rescue management for the leisure industry. You will understand the strategies to market leisure and recreation centres. It will also equip you with the key skills to ensure health and safety in leisure facilities. Enrol in the course and become competent in leisure management. Learning Objectives Learn the techniques to manage and maintain a facility Enrich your knowledge of travel, tourism and leisure Understand the process of managing hotel and lodgings Know the essentials of human resource management in the leisure industry Gasp valuable marketing skills for leisure and recreation Develop the ability and knowledge to ensure health and safety in the leisure facilities Who is this Course for? This Leisure Management course is ideal for aspiring professionals in this industry who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of leisure management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Leisure Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Event manager Fitness centre manager Personal trainer Theme park manager Tourism officer Tourist information centre manager Course Curriculum Module 01: Introduction to Leisure Management Introduction to Leisure Management 00:20:00 Module 02: Managing and Maintaining a Leisure Facility Managing and Maintaining a Leisure Facility 00:23:00 Module 03: Travel, Tourism and Leisure Travel, Tourism and Leisure 00:24:00 Module 04: Managing Hotel and Lodging Managing Hotel and Lodging 00:25:00 Module 05: Planning for Leisure Services Planning for Leisure Services 00:18:00 Module 06: Leadership in Leisure Industry Leadership in Leisure Industry 00:16:00 Module 07: Human Resource Management in Leisure Industry Human Resource Management in Leisure Industry 00:13:00 Module 08: Marketing of Leisure and Recreation Marketing of Leisure and Recreation 00:29:00 Module 09: Health, Safety and Welfare Health, Safety and Welfare 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on Leisure Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Leisure Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leisure Management. It is available to all students, of all academic backgrounds. Requirements Our Leisure Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 03:03:00 total length •Introduction to Leisure Management: 00:20:00 •Managing and Maintaining a Leisure Facility: 00:23:00 •Travel, Tourism and Leisure: 00:24:00 •Managing Hotel and Lodging: 00:25:00 •Planning for Leisure Services: 00:18:00 •Leadership in Leisure Industry: 00:18:00 •Human Resource Management in Leisure Industry: 00:13:00 •Marketing of Leisure and Recreation: 00:29:00 •Health, Safety and Welfare: 00:13:00 •Assignment - Leisure Management: 00:00:00

With the knowledge gained from our Creative Catering Solutions course, you can pursue various careers in the catering industry. From catering and restaurant management to event planning and executive chef positions, the opportunities are vast. Take the first step towards a successful career in catering management today. Learning outcomes: Gain an understanding of the catering industry and its regulations. Learn the importance of food safety and hygiene in catering operations. Develop skills in managing food and beverage operations. Understand the essentials of marketing strategies for catering businesses. Acquire knowledge of human resource management in the catering industry. The Creative Catering Solutions course provides a comprehensive understanding of the catering industry and its regulations. The course is divided into six modules that cover a wide range of topics related to Catering Management. The course starts with an overview of the catering business, followed by laws and legislation regarding food safety and hygiene. Participants will then learn about food safety and hygiene practices and how they can be implemented in catering businesses. The course also covers food safety in catering, management of food and beverage operations, and marketing and human resource management. Throughout the course, participants will acquire valuable knowledge and skills to manage a catering business effectively. This course is ideal for aspiring or existing catering business owners, managers, or anyone who wishes to gain a better understanding of Catering Management. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Aspiring catering business owners Restaurant owners looking to expand their services Individuals interested in the catering industry Entrepreneurs looking to invest in the catering industry Career path Some of the career paths related to this field are: Catering Manager - £25,000 to £50,000 per year Restaurant Manager - £22,000 to £40,000 per year Events Manager - £25,000 to £40,000 per year Wedding Planner - £20,000 to £35,000 per year Food and Beverage Manager - £20,000 to £40,000 per year Executive Chef - £30,000 to £70,000 per year

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Housekeeping is an essential part of the hospitality business. It covers all activities responsible for maintaining the cleanliness, aesthetics, and maintenance of the public areas, back areas, and surroundings. The Housekeeping department takes satisfaction in upholding the highest levels of cleanliness and excellence. All lodging facilities aim to provide their guests with hygienic, pleasant, relaxing, and friendly environments that offer full value for guests' money. Our Housekeeping Course is here for you if you want to pursue a career in this field. In this course, you will learn the essential skills and techniques needed to excel in a career in housekeeping. Throughout the course, you will cover a variety of topics, including: Basic housekeeping tasks: This includes learning how to clean rooms, make beds, and perform laundry. You will also learn how to use different cleaning products and equipment safely and effectively. Customer service: As a housekeeper, you will be interacting with guests and helping to create a pleasant and welcoming environment for them. In this section, you will learn how to provide excellent customer service, including how to handle complaints and requests. Safety and security: You will learn how to identify and report any safety hazards or maintenance issues you come across during your duties. You will also learn about the importance of maintaining the privacy and confidentiality of guests. Time management and organisation: You will learn how to prioritise tasks and manage your time effectively, as well as how to organise your work area to be as efficient as possible. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. The diploma in Housekeeping Course has been specially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. *** Course Curriculum *** Here is the curriculum breakdown of the Housekeeping course: Module 01 Introduction to Housekeeping Housekeeping Principles Understanding Staff Duties Module 02 Cleaning Inventory Control Planning & Organising the Housekeeping Department Understanding Budgeting Module 03 Carpet Maintenance Staffing Standard Operational Procedures in Hotel Housekeeping Laundry Operation in Hotel Health and Safety Assessment Process Once you have completed all the modules in the Housekeeping: Keep Your Place Clean course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to pursue a career in housekeeping or work in the hospitality & catering industry. Requirements You will not need any prior background or expertise to enrol in this course. Career path Housekeeper Laundry Manager Head House Person Domestic Cleaner Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview The Hotel Concierge Certification course provides a comprehensive understanding of concierge services in the hospitality industry. It covers topics such as types of concierge services, necessary skills for a concierge, principles for a successful concierge service business, customer service delivery, work environment and etiquettes, as well as emergency measures for a hotel concierge. Learning Outcomes: Gain a deep understanding of the role and responsibilities of a hotel concierge. Learn about different types of concierge services and their specific requirements. Develop essential skills for providing exceptional customer service as a concierge. Understand the principles and best practices for running a successful concierge service business. Acquire knowledge of proper etiquettes and protocols in the concierge work environment. Learn emergency measures and protocols to handle various situations as a hotel concierge. Why buy this Hotel Concierge Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Concierge Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Concierge Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Hotel Concierge Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Concierge Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Understanding the Service Understanding the Service 00:12:00 Module 02: Types of Concierge Services Types of Concierge Services 00:19:00 Module 03: Necessary Skills for Any Concierge Necessary Skills for Any Concierge 00:26:00 Module 04: Principles for a Concierge Service Business Principles for a Concierge Service Business 00:20:00 Module 05: Delivering Customer Service Delivering Customer Service 00:13:00 Module 06: Concierge Work Environment and Etiquettes Concierge Work Environment and Etiquettes 00:18:00 Module 07: Emergency Measures for a Hotel Concierge Emergency Measures for a Hotel Concierge 00:13:00 Assignment Assignment - Hotel Concierge Certification 00:00:00