Overview The care sector is a growing and vital industry, expected to employ over 2 million people in the UK by 2035. In the ever-evolving healthcare landscape, the wellbeing of those in need remains paramount. The Health and Safety: Care course emerges as a beacon of knowledge, equipping professionals with the essential tools to safeguard the welfare of both caregivers and care recipients. With a comprehensive curriculum spanning health and safety legislation, fire safety protocols, handling techniques, and regulatory compliance, this Health and Safety: Care course empowers individuals to navigate care confidently and professionally. In the UK, where the care industry continues to thrive, the demand for skilled and knowledgeable professionals soars, offering a myriad of rewarding career paths for those dedicated to making a positive impact on the lives of others. This Health and Safety: Wellbeing in Care course covers the following topics: Understand health and safety legislation relevant to care settings. Identify and manage risks in the care environment. Implement fire safety procedures to ensure everyone's wellbeing. Apply safe handling and moving techniques to prevent injuries. Interpret LOLER and RIDDOR regulations in a care context. Develop strategies to manage stress and promote wellbeing at work. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Health and Safety in Care course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Health and Safety in Care course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Health and Safety in Care course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Health and Safety in Care is suitable for anyone aspiring to start a career in Health and Safety in Care; even if you are new to this and have no prior knowledge on Health and Safety in Care, this course is going to be very easy for you to understand. And if you are already working in the Health and Safety in Care field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Health and Safety in Care course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Health and Safety in Care course has no prerequisite. You don't need any educational qualification or experience to enrol in the Health and Safety in Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Health and Safety in Care course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Basic Framework for Health and Safety Basic Framework for Health and Safety 00:14:00 Module 02: Information and Guidance for Health and Safety Information and Guidance for Health and Safety 00:14:00 Module 03: Responsibilities Related to Infection Prevention and Control (IPC) Responsibilities Related to Infection Prevention and Control (IPC) 00:12:00 Module 04: Recognise and Respond to Outbreaks of Infection Recognise and Respond to Outbreaks of Infection 00:15:00 Module 05: Proportionate Approaches to The Implementation of IPC Proportionate Approaches to The Implementation of IPC 00:16:00 Module 06: Supporting Others to Comply with Legislative Supporting Others to Comply with Legislative 00:12:00 Module 07: Infection Risk Assessment and Minimising Infection Infection Risk Assessment and Minimising Infection 00:16:00
Overview The OTHM Level 3 Technical Certificate in Occupational Health and Safety qualification has been developed to enable learners to gain an understanding of health and safety practices within a working environment. The qualification is suitable for those wishing to work in health and safety positions in a variety of sectors and will provide the real-world knowledge and skills that organisations and employer’s demand. Individuals successfully completing the qualification will be eligible to apply fo IOSH for an appropriate level of membership. This tutor supported distance learning course gives learners an insight into how to manage workplace issues and covers the areas they would encounter in a health and safety role. The qualification is suitable for those wishing to work in health and safety positions in a variety of sectors and will provide the real-world knowledge and skills that organisations and employer’s demand. Entry requirements Learners must be over 16 to complete this course. There are no formal entry requirements for this qualification, However, it is important that learners are able to understand and articulate the concepts contained in the syllabus in the language that the course delivery and assessment will be completed in. Some working knowledge of health and safety in the work environment would be advantageous. Delivery This distance learning course is flexible in its delivery and designed for part-time learning. Learners receive a core textbook and access to our learning management system (LMS) where they can access range of learning resources to support them in their studies. Learners are allocated a tutor to support them in their studies and assess their assignment submissions. Assessment All units within this qualification are internally assessed by the centre and externally verified by OTHM. The qualifications are criterion referenced, based on the achievement of all the specified learning outcomes. To achieve a ‘pass’ for a unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.
Level 2 Health & Care: Level 2 Health & Care Course Online Is your workplace free of hazards? Do you understand the risks that exist in the workplace? The Level 2 Health & Care: Level 2 Health & Care Course will focus on workplace risks and hazards, as well as why it is essential to implement health and safety measures to keep employees safe. The qualification will cover the basic concepts of health and safety, as well as how to protect the workplace with proper health and safety policies. The Level 2 Health & Care: Level 2 Health & Care Course will cover topics such as the importance of health and safety policies, how to create a safe workplace, how to avoid compromising on health and safety, conducting risk assessments, avoiding accidents, manual handling of operations regulations, learning first aid, and understanding fire safety in the event of accidents and emergencies. Learners who have completed the Level 1 course can advance to Level 2 Health & Care: Level 2 Health & Care Course. It is the employer's responsibility to keep their work environment safe so that their employees' health and safety are not compromised or risked. Individuals will gain a thorough understanding of the health and safety rules and regulations applied in workplaces in the UK. Special Offers of this Level 2 Health & Care: Level 2 Health & Care Course This Level 2 Health & Care: Level 2 Health & Care Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Health & Care: Level 2 Health & Care Course Instant access to this Level 2 Health & Care: Level 2 Health & Care Course Get FREE Tutor Support from Monday to Friday in this Level 2 Health & Care: Level 2 Health & Care Course Main Course: Level 2 Health & Care Course Courses are Included in this Level 2 Health & Care: Level 2 Health & Care Course Course 01: Healthcare Management Training Course 02: Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care [ Note: Free PDF certificate as soon as completing the Level 2 Health & Care: Level 2 Health & Care Course] Level 2 Health & Care: Level 2 Health & Care Course Online Industry Experts Designed this Level 2 Health & Care: Level 2 Health & Care Course into 05 detailed modules. Course Curriculum of Level 2 Health & Care Course Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan Assessment Method of Level 2 Health & Care Course After completing each module of the Level 2 Health & Care: Level 2 Health & Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Health & Care Course After completing the MCQ/Assignment assessment for this Level 2 Health & Care: Level 2 Health & Care Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Health & Care: Level 2 Health & Care Course Online Level 2 Health & Care: Level 2 Health & Care Course is suitable for anyone who has health and safety responsibilities at his or her workplace. Anyone with an interest in Health & Care will also find this course helpful. Requirements Level 2 Health & Care: Level 2 Health & Care Course Online Students who intend to enrol in this Level 2 Health & Care: Level 2 Health & Care Course must meet the following requirements: Level 2 Health & Care: Good command of the English language Level 2 Health & Care: Must be vivacious and self-driven. Level 2 Health & Care: Basic computer knowledge Level 2 Health & Care: A minimum of 16 years of age is required. Career path Level 2 Health & Care: Level 2 Health & Care Course Online After completing our Level 2 Health & Care: Level 2 Health & Care Course, candidates will have the opportunity to put their new knowledge and skills to practical use in the professional setting of their choosing. Safety Engineer Safety Consultant Coordinator of Loss Control Safety Manager Risk Manager Safety Director Certificates Certificate of completion Digital certificate - Included
Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Environmental and Public Health. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Environmental and Public Health course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Environmental and Public Health course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Environmental and Public Health online course, you will gain: CPD QS Accredited Proficiency After successfully completing the course, you will be eligible to order your certificate. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Environmental and Public Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Show off your new skills with a certificate of completion - Digital Certificate: CPD Accredited : £4.99 Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Environmental and Public Health course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Environmental and Public Health course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Environmental and Public Health course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Technician Environmental Manager Environmental Scientist An Environmental and Public Health Practitioner's annual salary ranges from £25,000 to £40,000.
ð Unlock Your Path to Happiness and Health - The Vital Connection! ð Are you ready to transform your life and experience the powerful connection between happiness and health? Welcome to our groundbreaking online course - 'Happiness and Health - The Vital Connection.' Embark on a journey towards holistic well-being as you delve into the profound relationship between happiness and your overall health. This course isn't just about fleeting moments of joy; it's a comprehensive guide to understanding how happiness directly influences your physical, mental, and emotional wellness. What You'll Gain: Scientific Insights: Explore the latest research and scientific findings that reveal the undeniable link between happiness and health. Understand the biological, psychological, and social impact of cultivating happiness in your life. Practical Strategies: Learn actionable techniques and proven methods to enhance your happiness quotient. Discover mindfulness practices, positive psychology tools, and lifestyle adjustments that can significantly elevate your overall well-being. Health Optimization: Gain insights into how happiness contributes to better immune function, stress reduction, improved cardiovascular health, and increased longevity. Unlock the secrets to a healthier and happier you! Daily Habits for Happiness: Incorporate simple yet effective habits into your daily routine that foster joy, gratitude, resilience, and fulfillment, leading to a more vibrant and fulfilling life. Community Support: Join a supportive community of like-minded individuals on a similar journey. Share experiences, tips, and encouragement, creating a network that uplifts and inspires. Expert Guidance: Benefit from the wisdom of experienced instructors and experts in the fields of psychology, wellness, and happiness, guiding you every step of the way. Take charge of your well-being today and discover the profound connection between happiness and health. Don't miss this opportunity to transform your life for the better! Enroll now and prioritize your happiness and health - because they're more connected than you think! Join 'Happiness and Health - The Vital Connection' and start your transformative journey today! ðâ¨ð¿ Course Curriculum
Did you know that 30.7 million working days were lost due to work-related illnesses and workplace injury in 2017/18? It is an employer’s duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training to employees to allow them to work in a way that does not put themselves or others at risk. The QA Level 2 Award in Health and Safety in the Workplace (RQF) is ideal for all employees, as it helps candidates develop a greater understanding of health and safety issues and the role that everyone plays in maintaining a safe working environment. What’s more, with subjects covered in just 1 day, this regulated and nationally recognised qualification is the ideal way for organisations to improve health and safety awareness, whilst minimising disruption to everyday business operations!
Put a stop to your food cravings once and for all! The Free Health Lifestyle Diet - Binge course takes an in-depth look at the science behind binge eating, introducing effective strategies for curbing food cravings and preventing overeating. Designed by industry experts, you will learn how to train your mind to control your unhealthy dietary habits, as well as learn the different ways to overcome eating disorders. This course will teach you how to start leading a healthy, binge-free lifestyle in no time, providing a detailed look at the different types of overeating and their causes. Whether you are looking to kickstart a career in nutrition or healthcare, or need support in losing weight and finding that motivation, this course will provide you with the essential knowledge you need. This best selling Free Health Lifestyle Diet - Binge has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Free Health Lifestyle Diet - Binge is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Free Health Lifestyle Diet - Binge is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Free Health Lifestyle Diet - Binge is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Free Health Lifestyle Diet - Binge, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Free Health Lifestyle Diet - Binge will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Free Health Lifestyle Diet - Binge to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
This Course at a Glance Define mental health and mental illness Understand the impact of poor mental health Identify the factors that can affect mental health Understand the importance of risk assessments in the workplace Conduct effective risk assessments within the workplace Understand the role of a mental health first aider Develop good mental health culture within the workplace Know how to produce effective actions plans Promote good mental health culture within the workplace Supervising Mental Health at Work Course Overview Companies are required by law to analyse the health hazards associated with workplace stress. Given the frequency of mental illness among people, supervisors are likely to deal with employees suffering from mental health issues at some point throughout their tenure. Knowing how to respond to an employee who is having mental health issues is an important step that should be taken by all workplaces to fulfil the mental health needs of their employees and showcase their compliance with the required health and safety standards. This course is designed for supervisors and line managers who want to gain a basic understanding of mental health at work and utilise that information to foster a positive mental health culture in their organization. This Mental Health at Work Training Course begins by looking at the harmful effects of poor mental health on individuals, as well as the numerous benefits of employer-sponsored mental health interventions. You'll learn how to conduct a Mental Health Audit and develop a Mental Health Policy and Action Plan. Finally, you'll learn how to put rules and procedures in place and maintain mental health at workplaces, as well as how to build a positive working environment. Upon successful completion of this Mental Health at Work Training Course, you will be able to supervise and control the mental health hazards in workplaces and support employees suffering from mental health issues. Who should take this course? This Mental Health at Work Training Course is ideal for: Employer Supervisor Line manager Mental Health Professionals Students of psychology Healthcare Assistant Whether you're a manager, supervisor, or simply hoping to be one, this course will give you a solid basis for managing mental health issues at work for increased efficiency and productivity. This course, however, is not restricted to a single profession or field of practice. It might also be valuable to a broader audience of people who want to learn more about mental health at work. Entry Requirements There are no academic entry requirements for this Supervising Mental Health at Work Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Mental Health at Work Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Introduction Implementation Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification Upon completion of the Mental Health at Work Training Course, you will be eligible to download CPD accredited and the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimum shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview This Course at a Glance Define mental health and mental illness Understand the impact of poor mental health Identify the factors that can affect mental health Understand the importance of risk assessments in the workplace Conduct effective risk assessments within the workplace Understand the role of a mental health first aider Develop good mental health culture within the workplace Know how to produce effective actions plans Promote good mental health culture within the workplace Supervising Mental Health at Work Course Overview Companies are required by law to analyse the health hazards associated with workplace stress. Given the frequency of mental illness among people, supervisors are likely to deal with employees suffering from mental health issues at some point throughout their tenure. Knowing how to respond to an employee who is having mental health issues is an important step that should be taken by all workplaces to fulfil the mental health needs of their employees and showcase their compliance with the required health and safety standards. This course is designed for supervisors and line managers who want to gain a basic understanding of mental health at work and utilise that information to foster a positive mental health culture in their organization. This Mental Health at Work Training Course begins by looking at the harmful effects of poor mental health on individuals, as well as the numerous benefits of employer-sponsored mental health interventions. You'll learn how to conduct a Mental Health Audit and develop a Mental Health Policy and Action Plan. Finally, you'll learn how to put rules and procedures in place and maintain mental health at workplaces, as well as how to build a positive working environment. Upon successful completion of this Mental Health at Work Training Course, you will be able to supervise and control the mental health hazards in workplaces and support employees suffering from mental health issues. Who should take this course? This Mental Health at Work Training Course is ideal for: Employer Supervisor Line manager Mental Health Professionals Students of psychology Healthcare Assistant Whether you're a manager, supervisor, or simply hoping to be one, this course will give you a solid basis for managing mental health issues at work for increased efficiency and productivity. This course, however, is not restricted to a single profession or field of practice. It might also be valuable to a broader audience of people who want to learn more about mental health at work. Entry Requirements There are no academic entry requirements for this Supervising Mental Health at Work Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Mental Health at Work Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Introduction Implementation Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification Upon completion of the Mental Health at Work Training Course, you will be eligible to download CPD accredited and the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimum shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF ð CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Supervising Mental Health at Work Online Course quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification Upon completion of the Mental Health at Work Training Course, you will be eligible to download CPD accredited and the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimum shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org