Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning. Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one. The programme will help participants: Understand and adopt the mindset and beliefs needed for sales excellence Build rapport and connect with buyers at a deeper and more personal level Recognise some of the thinking and language patterns that make each individual unique Ask powerful questions to further understand the unique world of the individual and how they make decisions Apply tools and techniques to empathise with clients - seeing things from their perspectives Tailor their sales approach to the individual buyer's style, and talk in their language Influence with integrity and sell to organisations and individuals successfully 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to NLP and sales excellence with NLP An overview of NLP and applying it to selling The pillars of NLP The NLP model of communication The difference that makes the difference 3 Building enhanced rapport Defining rapport and why it is important when selling Going beyond the initial small talk Building relationships with individual decision-makers Matching and mirroring Levels of rapport 4 Understanding the buyer's personal buying map How we take in, filter and process information How we judge others based on our own experiences of the world The different ways in which we communicate when selling Recognising and understanding the language and thinking patterns of others Adapting your sales communication style to different buyers 5 Making sense of the buying process How we filter information through our senses Understanding how we see, hear and experience the world Visual, auditory and kinaesthetic buyers Listening for key insights What different buyers want from you to help them to buy Applying sensory awareness to the sales process 6 Successful sales mindset The connection between thoughts and actions The sales beliefs of excellence Identifying negative thoughts and beliefs that are holding you back How to change your mindset Adopting the sales beliefs of excellence 7 Powerful questions Reviewing and honing your questioning skills Understanding the questions that great sales people ask Avoiding assumptions Clean language questions Getting to the bottom of it - precision questions Turbo-charging how you qualify 8 Influencing with integrity Understanding empathy Stepping into the buyer's shoes Speaking the buyer's language Tailoring your sales approach to the individual Match, pace, lead - how to take your buyer with you 9 Putting it all together Personal learning summary and action plans
Self-understanding is a prerequisite for leading and managing others responsibly and honourably. The field of Neuro Linguistic Programming has helped us to gain a better insight into how we all think and behave. Upon completion of this course participants will be able to: Gain an insight into the purpose and functions of the unconscious mind Develop flexibility to increase their for behaviours in different circumstances Appreciate how different people experience the world Create and set effective goals and direction Understand the NLP Model of Communication Adapt their communication style to maximise effectiveness Influence and persuade others by connecting with people Understand how empowerment can make life easier Appreciate how creativity works Learn creativity techniques to tap into the power of the team 1 Self-awareness Autopilot - your unconscious mind Developing flexibility How identify, values & beliefs shape our behaviour Models of the world 2 Creating direction Describing present and desired state Designing your direction Making it happen Self-mastery 3 Communication The NLP Model of Communication Insights to the way people think Understanding representation systems Reframing the way people think about negative experiences Using metaphor 4 Influence and persuasion Building trust Connecting with people Purpose intention and outcomes The difference empowerment makes 5 Creativity and innovation Hindrances to creativity and innovation Your natural state of creativity Getting unblocked Creativity techniques 6 Action plan Course summary and presentation of action plans
Did you know that: An estimated 55% of pregnancies in the UK are planned; the remainder are unplanned or associated with ambivalence1 12% of women aged 15–44 in heterosexual relationships report not using any method of contraception2 NICE guidance (2016) stipulates that women asking for contraception are given information about, and offered a choice of, all methods including long-acting reversible contraception (LARC)2 Over 1/3 of all women in England and Wales have ever an abortion3 Of all woman in England and Wales who had an abortion in 2021, 43% had had a previous abortion4 Why is SHIP training relevant to YOU? Do you worry about how to bring up the topic of contraception out of the blue? Find out how to outline key points about different methods of contraception to patients in a concise and time-efficient way Learn how to assess women to safely reissue combined hormonal contraception, progesterone only pill and injections Do you know what to do if you see a woman has had a recent abortion? Learn quick simple strategies to work out which methods of emergency contraception you should offer women We will help you become confident in bringing up and discussing contraceptive choices and make meaningful changes to your clinical practice! Basic Contraception 1 Differentiate between methods of contraception, including LARCs (long acting reversible contraception) Practice how to bring up contraception & promote LARC appropriately Establish guidelines for re-issuing combined hormonal contraception & progesterone only pill Establish guidelines for administering & re-issuing the contraceptive injection Basic Contraception 2 Manage requests for emergency contraception Outline and practise applying Fraser Guidelines Assess whether a woman is at risk of pregnancy and identify criteria for ‘near patient’ pregnancy testing Understand your role as general practice nurse in abortion referrals & aftercare Each session provides you with up-to-date resources to take back to your practice to support your consultations. References: Wellings K, Jones KG, Mercer CH et al. (2013) The prevalence of unplanned pregnancy and associated factors in Britain: findings from the third National Survey of Sexual Attitudes and Lifestyles (Natsal-3).Lancet 382: 1807–16 NICE Contraception Quality standard Published: 8 September 2016 nice.org.uk/guidance/qs129\ UK Government Abortion statistics, England and Wales https://www.gov.uk/government/statistics/report-on-abortion-statistics-in-england-and-wales-for-2016 Abortion Statistics, England and Wales: 2021, Office for Health Improvement and Disparities https://www.nice.org.uk/sharedlearning/sexual-health-in-practice-training-increases-hiv-testing-in-primary-care Pillay TD, Mullineux J, Smith CJ, et al. Unlocking the potential: longitudinal audit finds multifaceted education for general practice increases HIV testing and diagnosis. Sexually transmitted infections 2013;89(3):191-6. doi: 10.1136/sextrans-2012-050655 Click here to see how SHIP training in Haringey led to increases in testing & changes in practice
This awareness course is suitable for everyone. It provides learners with the knowledge to recognise a suspected mental health condition, the skills to start a conversation, and be able to signpost a person towards professional help.
Increase your personal productivity, wellbeing, relationships.
Course Overview: It is important that everybody who works in the care environment recognises the signs of potential eating and drinking difficulties and is able to support service users to eat and drink. This course combines both theory and practical sessions to equip those who work in care settings with this knowledge. Course Aims: Define Dysphagia Identify the main parts of the human mouth and pharynx Recognise signs and symptoms of aspiration Know when to refer a service user Recognise good positions at mealtimes Experience food textures and being fed in different positions Management responsibilities
Diabetes is serious. It can be life-threatening, however, people with diabetes can live long, healthy lives if their condition is kept well-controlled. In this training course, we explain what diabetes is and what to look out for. We cover how it is diagnosed and how to provide care and support to a person living with diabetes.
DATE: 20th March TIME: 4pm LOCATION: Studio A Central Film School are delighted to invite Alexis Watkins to speak to our student body about the importance of mental wellbeing and the keys to mental safeguarding for both yourself and other students. Alexis has professional experience in the following roles: - Mental Health Practitioner & Data Analyst for BWW Mind - Chair of Central & North West London (CNWL) NHS Mental Health Ambassador Group - Vice Chair of the Board of Trustees for the WïSH Centre - National Lived Experience Partner for NHS England She has filmed with the CNWL and was recently part of a team nominated at the Health Service Journal awards for Reducing Healthcare Inequalities for Children and Young People award. She has also been a guest-speaker at The Listening Place, a charity focused on helping those with suicidal thoughts. She will be joining us to specifically discuss topics of isolation, substance abuse and suicidal ideation. Even if you are fortunate enough not to be struggling with your mental health currently, it is always worth being aware of the signs and knowing how to help others, so please consider coming along to this event if you feel comfortable doing so.
Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.
Dementia affects around 820,000 people in the UK. This figure is likely to rise to one million by 2025 and two million by 2051. It is one of the main causes of disability in later life and with research being desperately underfunded, it costs the UK over £26 billion a year. Understanding dementia and the person-centred care that is required is fundamental to high quality care.