Discover the enchanting world of crochet with our 'Crochet for Beginners' course. Immerse yourself in the rhythmic dance of hooks and yarn, weaving magic stitch by stitch. Starting with a foundational understanding of the equipment, journey through the rich tapestry of basic to advanced stitches, allowing your creative essence to flourish. As your confidence grows, step into the universe of patterns and projects, where threads take form and stories come to life in tactile beauty. Learning Outcomes Familiarise with crochet equipment and understand the vast array of yarn types. Master basic to advanced crochet stitches to diversify design possibilities. Recognise and interpret beginner crochet patterns. Implement diverse techniques to enhance the quality and aesthetics of projects. Create tangible items through guided crochet projects. Why choose this Crochet for Beginners course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Crochet for Beginners Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Crochet for Beginners course for? Novices eager to delve into the world of crochet artistry. Craft enthusiasts exploring different handwork techniques. Creative souls seeking a therapeutic and productive hobby. Gift-makers wanting to craft personalised presents. DIY aficionados desiring to add crochet items to their repertoire. Career path Crochet Designer: £18,000 - £35,000 Handmade Craft Seller: £15,000 - £45,000 (variable with sales) Crochet Instructor: £20,000 - £38,000 Textile Artist: £23,000 - £50,000 Pattern Creator: £19,000 - £40,000 Yarn Store Specialist: £17,000 - £33,000 Prerequisites This Crochet for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Crochet for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction Introduction 00:15:00 Module 2: Equipment for Crochet Equipment for Crochet 00:18:00 Module 3: Know Your Yarn Know Your Yarn 00:20:00 Module 4: Basic Crochet Stitches Basic Crochet Stitches 00:18:00 Module 5: Advance Crochet Stitches Advance Crochet Stitches 00:15:00 Module 6: Beginner Patterns Beginner Patterns 00:20:00 Module 7: Crochet Techniques Crochet Techniques 00:34:00 Module 8: Getting Started with Crochet Projects(Part 1) Getting Started with Crochet Projects(Part 1) 00:30:00 Module 9: Getting Started with Crochet Projects(Part 2) Getting Started with Crochet Projects(Part 2) 00:29:00 Assessment Assignment - Crochet for Beginners 00:00:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know sewing is not only a practical skill but can also have therapeutic benefits, reducing stress and increasing focus and concentration? The UK sewing industry, valued at £3.9 billion in 2023, is experiencing a resurgence, with a 15% increase in sewing machine sales in the past year. With the growing demand for handmade and sustainable fashion, there's never been a better time to learn the art of sewing. With a single payment, you will gain access to Sewing bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Sewing, Pattern Cutting, Embroidery Design for Fashion Design & Tailoring Bundle Package includes: Main Course: Diploma in Sewing at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Sewing Patterns Training Course 02: Crochet for Beginners Course 03: Tailoring and Alterations Course 04: Embroidery For Beginners Certificate Course 05: Fabrics for Fashion Design: Essential Learning for Designers Course 06: Fashion Styling Fundamentals: Building a Career in Fashion Styling Course 07: Fashion Psychology: The Psychology Behind Style Choices Course 08: Revamp Your Closet Course 09: Fashion Store Assistant Training Course 10: Fashion Law Our comprehensive Sewing curriculum covers everything from the basics of sewing machines to working with patterns, cutting, marking, and hemming. You'll also learn hand stitches and how to maintain your sewing machine for optimal performance. Our tutors will guide you through each step of the process and provide personalised feedback on your projects. At the end of this Sewing Course, you will learn: Identify and operate different types of sewing machines Understand different fabrics and their properties Create and modify patterns for garments and accessories Produce high-quality seams, hems, and finishes Implement basic hand stitches for embellishment Maintain and troubleshoot sewing machines By the end of this sewing course, you will be able to create your own patterns, alter existing garments, and personalise your designs with hand embroidery. Whether you're looking to start a small sewing business, create bespoke garments for yourself and others, or simply enjoy the meditative process of sewing, this course is perfect for you. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Sewing Training Get a free student ID card with Sewing Training Training program (£10 postal charge will be applicable for international delivery) The Sewing Training is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Sewing Training course materials The Sewing Training comes with 24/7 tutor support So enrol now in this Sewing Today to advance your career! Take a step toward a brighter future! *** Course Curriculum *** Main Course: Diploma in Sewing at QLS Level 5 Module 01: Knowing Your Sewing Machine Module 02: Types of Sewing Machine Module 03: Sewing Supplies and Products Module 04: Threads Module 05: Fabric Basics and Common Stitches Module 06: Working with Patterns Module 07: Cutting, Marking and Getting Ready to Sew Module 08: Sewing a Seam Module 09: Hand Stitches Module 10: Hems Module 11: Sewing Machine Maintenance Module 12: T-Shirts Module 13: Baby Blankets Course 02: Crochet for Beginners Module 01: Introduction Module 02: Equipment For Crochet Module 03: Know Your Yarn Module 04: Basic Crochet Stitches Module 05: Advance Crochet Stitches Module 06: Beginner Patterns Module 07: Crochet Techniques Module 08: Getting Started With Crochet Projects(Part 1) Module 09: Getting Started With Crochet Projects(Part 2) Course 03: Tailoring and Alterations Module 01: Introduction To Tailoring Module 02: Sewing Machine Essentials Module 03: Basic Sewing Techniques Module 04: Altering Tops And Shirts Module 05: Altering Pants And Skirts Module 06: Advanced Alterations Module 07: Special Projects =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements No prior background or expertise is required. Career path The Sewing at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Seamstress / Tailor Dressmaker Alterations specialist Fashion designer Textile artist Curtain maker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Sewing at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
The Woodworking Essentials Course is crucial in today's world as it equips you with fundamental skills in woodworking, a craft that spans centuries and continues to be highly valued. Learning woodworking not only enhances your creativity and problem-solving abilities but also provides practical applications in daily life and professional careers. By mastering woodworking techniques across modules such as precision layout, hand and power tools proficiency, joinery, and wood finishing, you gain the expertise to create functional and aesthetic pieces. In the UK job market, woodworking skills are in demand across various sectors, from furniture making to construction, with opportunities reflecting this demand. Entry-level salaries for woodworking positions start around £20,000 annually, with experienced craftsmen earning significantly more. The woodworking sector is growing steadily, with a rise in demand for bespoke craftsmanship and sustainable furniture solutions, increasing by approximately 5% annually. By enrolling in this Woodworking Essentials course, you not only learn essential woodworking skills but also position yourself for a rewarding career path in a thriving industry. Whether you aspire to work independently as a craftsman or seek employment in established woodworking businesses, mastering these skills opens doors to fulfilling and lucrative opportunities in the modern job market. Key Features: CPD Certified Woodworking Essentials Course Free Certificate from Reed CIQ Approved Woodworking Essentials Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Woodworking Module 02: Measurement and Precision Layout Module 03: Mastery of Hand Tools in Woodworking Module 04: Proficiency with Power Tools Module 05: Precision in Joinery Techniques Module 06: Wood Finishing Techniques Module 07: Advanced Wood Refinishing Module 08: Advanced Techniques in Woodworking Craftsmanship Learning Outcomes: Master the foundational principles with "Introduction to Woodworking" for creative craftsmanship. Apply precise techniques in "Measurement and Layout" for accurate wood shaping. Perfect your artistry with both "Hand Tools" and "Power Tools for Woodworking." Explore intricate connections through diverse "Joinery Techniques" for robust structures. Elevate your creations with the aesthetic touch of "Wood Finishing and Refinishing." Advance your skills with "Advanced Woodworking Techniques" for bespoke masterpieces. CPD 10 CPD hours / points Accredited by CPD Quality Standards Woodworking Essentials 1:50:32 1: Module 1: Fundamentals of Woodworking Craft Preview 11:07 2: Module 2: Measurement and Precision Layout 13:24 3: Module 3: Mastery of Hand Tools in Woodworking 12:57 4: Module 4: Proficiency with Power Tools 16:30 5: Module 5: Precision in Joinery Techniques 17:10 6: Module 6: Wood Finishing Techniques 14:06 7: Module 7: Advanced Wood Refinishing 10:07 8: Module 8: Advanced Techniques in Woodworking Craftsmanship 14:11 9: CPD Certificate - Free 01:00 Who is this course for? This Woodworking Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Woodworking Essentials. Moreover, this course is ideal for: Enthusiasts seeking to craft functional and artistic wooden pieces at home. DIY hobbyists eager to enhance woodworking skills for personal projects. Artisans aspiring to refine their craft and explore advanced woodworking methods. Individuals with a passion for handmade furniture and custom wood creations. Anyone keen on mastering essential woodworking skills for a fulfilling hobby. Requirements There are no requirements needed to enrol into this Woodworking Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Woodworking Essentials course. Career path After finishing this Woodworking Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Woodworking Essentials are: Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Soap Making: Soap Making Course Online Are you prepared to embark on a path of indulging in lavish self-care, self-expression, and creativity? Look nowhere else! Your soap-making abilities will soar to new heights with the help of our handmade soap making course. During this handmade soap making course, you will learn the methods for manufacturing soap that have been passed down through the years. The handmade soap making course covers a broad range of subjects, from fundamental methods to more complex ones. Also, you will have the opportunity to experiment with various soup components in the handmade soap making course. To learn more about the world of handmade soap making, enrol in our special Handmade Soap Making course right away! Main Course: Soap Making Course Free Courses are including with this Soap Making: Soap Making Course. Along with The Soap Making: Soap Making Course, We Offer a free Dress Making and Fashion Design Course Special Offers of this Soap Making: Soap Making Course This Soap Making: Soap Making Course includes a FREE PDF Certificate. Lifetime access to this Soap Making: Soap Making Course Instant access to this Soap Making: Soap Making Course Get FREE Tutor Support to this Soap Making: Soap Making Course Soap Making: Soap Making Course Online This Soap Making: Handmade Soap Making Course will teach you the trade secrets for creating gorgeous, nourishing soaps with premium ingredients. Beginners may find our Soap Making: Handmade Soap Making Course ideal as it begins from scratch. Discover the essential equipment, safety precautions, and basic soap-making methods with this course on handmade soap production Who is this course for? Soap Making: Soap Making Course Online Both experienced soap makers and those who want to know more about the process will benefit from this handmade soap making course. Requirements Soap Making: Soap Making Course Online To enrol in this Soap Making: Soap Making Course, students must fulfil the following requirements. To join in our Soap Making: Soap Making Course, you must have a strong command of the English language. To successfully complete our Soap Making: Soap Making Course, you must be vivacious and self driven. To complete our Soap Making: Soap Making Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Soap Making: Soap Making Course. Career path Soap Making: Soap Making Course Online You can flourish in the appropriate field by completing this handmade soap making course, which will assist you in gaining all the necessary theoretical knowledge.
Register on the Candle Making Business Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Candle Making Business Diploma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Candle Making Business Diploma Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Candle Making Business Diploma, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Candle Making Business Handmade Candles 00:33:00 Basics of Candle Making 00:36:00 Moulded Candles 00:27:00 Dipped Candles 00:36:00 Basic Candle Recipes 00:18:00 Adapting Safety in Candle Making 00:24:00 Decorating 00:39:00 Setting Up a Business 00:18:00 Marketing Strategies 00:15:00 Steps of Candle Making 00:28:00 Assignment Assignment - Candle Making Business 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Learn how to make beautiful candles at home with this Candle Making course According to data researchers, between March 2021 and March 2022, UK consumers spent £418 million on scented candles. Furthermore, from 2020 to 2022, sales of candles increased by 12%, making it a very profitable business. As a result, candle-making can be one of the best ways to turn your expertise into money. We have the perfect course for you if you want to work in this thriving industry but aren't sure where to begin. We provide a complete Candle Making Diploma that includes almost everything you need to know about it. Candle Making is one of the most rewarding and enjoyable crafts. Making your own candles gives you creative pleasure and a sense of accomplishment, followed by the enjoyment of using them in your own home, giving them as wonderful gifts, or even starting your own craft business. Making candles requires no special skills beyond those taught in this course; it's a craft anyone can do if they can measure flour and boil water. This Candle Making course will take you from having no knowledge of Candle making to having all the knowledge and skills necessary to make a variety of beautiful pillar and container candles. After finishing the course, you'll be able to confidently create your own candle recipes with your newfound knowledge. By the end of the course, you will have gained enough knowledge and skills to design your own candle creations using a variety of moulds, fragrances, and colours. Enrol in the course now to learn the art of candle making, invest in yourself, and spend a few hours learning everything you need to start your dream candle business! Learning Outcomes Discover how to make candles. Learn about how to use scent and colour to elevate candles. Identify the various types of wax, such as beeswax candles. Explore the candle-making equipment. Learn about ownership structures in candle Making. This Advanced Certificate in Candle Making at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Candle Making Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Candle Making course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Experts created the Candle Making Training course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course now, and you'll have immediate access to all the Candle Making Training course materials. Then, access the Candle Making Training course materials from any internet-enabled device and learn when it's convenient. ****Course Curriculum**** Module 01: Basics of Candle Making Module 02: Steps of Candle Making Module 03: Handmade Candles Module 04: Moulded Candles Module 05: Dipped Candles Module 06: Basic Candle Recipes Module 07: Adapting Safety in Candle Making Module 08: Decorating Module 09: Setting Up a Business Module 10: Marketing Strategies Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Candle Making Diploma will be beneficial to people of all backgrounds but is especially ideal for Anyone interested in learning how to make candles using various techniques and moulds for personal use, gifting, or selling. Anyone in search of a new creative hobby This course is ideal for anyone who has previously made soap because the techniques for melting, pouring, and creating colour effects are similar to those used in candle making. Anyone who wants safer emissions and fewer health risks by avoiding carcinogenic and toxic petrochemicals found in some synthetic fragrances. Aromatherapy practitioners and lovers of essential oils Career path After completing this Candle Making course, you will have the knowledge and skills to explore trendy and in-demand jobs, such as; Candle Maker/ Production Manager Home Fragrance Maker Candles Sales Executive/ Sales Executive Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Candle Making Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Candle Making Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Learning Outcomes Get an introduction to soaps, their types and ingredients Familiarise yourself with the equipment for making soaps Know everything about oils choices, colours and recipes Grasp the tips, tricks and precautions for making soaps Resolve all your confusion about soap making Equip with the soaps making skills and open up your own business to sell beautiful hand soaps Description Do you know how ancient the soap-making business is in the United Kingdom? The soap-making business began in the 1200 century in England and generates a huge amount of profits. In the UK, this business will generate 13.4% revenue in 2022-2023. If you want to join this profitable business, the Soap Making Business Diploma course can help you out. This comprehensive course will demonstrate to you each detail of the ingredients, equipment and procedure of making soap. Besides that, it will also point out some common mistakes that can be made while making soaps. Furthermore, the modules will provide you with small tips and tricks which will allow you to make beautiful soaps. In addition, the course will also show you the essentials of starting your own soap business. Thus, if you are planning on starting a business in this field, join our course to accomplish your dream. Get a CPD- certificate after completing this course to get recognised by others. Hurry up and start your learning journey. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment After completing this course, you will be provided with some assessment questions. To pass that assessment, you need to score at least 60%. Our experts will check your assessment and give you feedback accordingly. Career path Besides teaching you how to make soap this course will also prepare you for grabbing jobs in the following fields: Soap Maker Beautician Salesman Course Content Soap Making Business Diploma Introduction to Soap Making 00:16:00 Types of Soaps 00:17:00 Soap Making Ingredients 00:27:00 Equipment for Soap Making 00:23:00 Different Ways to Make A Soap: Part-1 00:15:00 Different Ways to Make A Soap: Part-2 00:18:00 Understanding Oil Choices 00:26:00 Playing with Colours 00:26:00 Make Your Own Soap Bars: Part-1 00:23:00 Make Your Own Soap Bars: Part-2 00:28:00 Special Soap Recipes 00:29:00 Soaps for Other Purposes 00:18:00 Tips, Tricks and Precautions 00:22:00 Troubleshooting 00:17:00 Frequently Faced Confusions 00:22:00 Open for Business 00:13:00 Selling Your Beautiful Handmade Soaps 00:18:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.