10662 Guide courses in Cardiff delivered Online

Are you a dog lover? Do you know that the global pet grooming market is expected to reach over £12 billion by 2027? That's right, taking care of our furry friends has become an essential part of modern-day society. So why not turn your passion for dogs into a rewarding career? Introducing our QLS-certified Dog Care and Grooming course! Packed with comprehensive theoretical knowledge, this course is perfect for anyone looking to gain an in-depth understanding of the grooming industry. You'll learn everything from the anatomy of different dog breeds to coat types, skin disorders, and parasites. The course is designed to equip you with the skills and knowledge to ensure the health and safety of your furry clients. You'll also learn about the equipment and tools needed for grooming and the importance of workplace safety regulations. With this course, you'll be able to offer your services as a dog groomer or even start your own dog grooming business. Join us now and unleash your potential in the growing pet grooming industry. Our course is flexible, self-paced, and fully online, making it the perfect choice for anyone looking to take the first step towards a career in dog care and grooming. Don't wait any longer, enrol today and be on your way to becoming a dog grooming expert! This Diploma in Dog Care and Grooming at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes: Upon completion of the course, you will be able to: Gain an in-depth understanding of dog anatomy, breeds, and health and safety. Learn about regular care, check-ups, and emergency first aid for dogs. Develop knowledge on coat types, skin disorders, and parasites. Learn the basics of grooming, tools, and equipment. Understand workplace safety regulations and start your own dog grooming business. Unearth common myths and misconceptions surrounding dog care and grooming. Why Prefer This Dog Care and Grooming Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Dog Care and Grooming course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Dog Care and Grooming: Unit 01: Purpose of Dog Grooming Unit 02: Dog Anatomy and Different Dog Breeds Unit 03: Dog's Health and Safety Unit 04: Regular Care and Check-ups for Dogs Unit 05: Coat Types, Skin Disorders and Parasites Unit 06: Preparation for Grooming Unit 07: Basics of Grooming, Tools and Equipment Unit 08: Bathing and Drying Process Unit 09: First Aid and Emergencies Unit 10: Starting Your Own Dog Grooming Business Unit 11: Unearthing the Myths Unit 12: Regulations and Workplace Safety Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing theDiploma in Dog Care and Grooming at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Anyone passionate about dogs and interested in a career in dog care and grooming. Existing dog groomers who want to enhance their theoretical knowledge. Pet owners who want to learn how to take better care of their furry friends. Anyone looking for a flexible, self-paced, and fully online learning experience. Requirements You will not need any prior background or expertise to enrol in this course. Career path Our course will prepare you for a range of careers, including: Professional Dog Groomer - starting salary of £16,000 to £20,000 per annum Senior Dog Groomer - salary range of £20,000 to £25,000 per annum Salon Manager - salary range of £22,000 to £30,000 per annum Mobile Dog Grooming Business Owner - salary range of £18,000 to £40,000 per annum Pet Shop Manager - salary range of £18,000 to £25000 Certificates Certificate of completion Digital certificate - £10 Diploma in Dog Care and Grooming at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Dog Care and Grooming at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £119 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPD QS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)

Grasp feline behaviour and psychology's intricacies. Master the understanding of cat activities, their mindset, and managing behaviours.

Admin Support Training is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into administrative support. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. If you enjoy working in an office environment and would like to get to work quickly, the Admin Support Training is for you. This course will prepare you for entry-level office occupations and is ideal for students who are looking for a program that provides the skills needed for many office positions. In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. You will learn the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business. Who is this course for? Admin Support Training is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Admin Support Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

🌟 Unlock the Power of Vector Artistry with 'Vector Mastery: Crafting a Knight in Illustrator CC' 🌟   Are you ready to embark on a creative journey that will elevate your Illustrator skills to new heights? Introducing our exclusive online course: 'Vector Mastery: Crafting a Knight in Illustrator CC' - the ultimate guide to mastering vector illustration and bringing epic characters to life!   🎨 Unleash Your Creative Potential: Transform your artistic vision into reality as you dive into the world of vector illustration. With 'Vector Mastery,' you'll learn the ins and outs of Adobe Illustrator CC, discovering the tools and techniques that will empower you to create stunning, intricate knights with precision and finesse.   🔍 Comprehensive Step-by-Step Guidance: Whether you're a beginner or an experienced designer, our course is designed to cater to all skill levels. Follow our expert instructors through a carefully crafted curriculum, breaking down complex concepts into manageable steps. From mastering anchor points to perfecting shading techniques, every lesson is tailored to enhance your proficiency in Illustrator.   🚀 What You'll Learn: Fundamentals of Vector Art: Grasp the basics of vector graphics and understand why they're crucial for professional illustration. Illustrator Tools Mastery: Unlock the potential of Illustrator's tools, from the Pen Tool to gradients, enabling you to create intricate details with ease. Anatomy of a Knight: Dive into the anatomy of a knight, exploring armor details, facial expressions, and dynamic poses that breathe life into your illustrations. Lighting and Shading Techniques: Learn how to play with light and shadow, adding depth and realism to your vector creations. Efficient Workflow Tips: Streamline your creative process with time-saving tips and tricks from industry professionals.   🎓 Why Choose 'Vector Mastery'? Practical Knowledge: Gain hands-on experience by crafting a knight from start to finish, applying what you learn in real-time. Lifetime Access: Enjoy unlimited access to the course material, allowing you to revisit lessons and refine your skills at your own pace. Community Support: Connect with a vibrant community of fellow artists, sharing insights, feedback, and inspiration.   🌈 Turn Your Passion into Masterpieces! With 'Vector Mastery: Crafting a Knight in Illustrator CC,' you're not just learning - you're evolving as an artist. Join us in this transformative journey and witness the magic of vector mastery unfold before your eyes.   👉 [Enroll Now] - Your Masterpiece Awaits! 👈 Course Curriculum Module 1 Module 1 00:00 Module 2 Module 2 00:00 Module 3 Module 3 00:00 Module 4 Module 4 00:00

Getting Started The Health and Social care sectors offer a wide range of roles that provide services to the healthcare industry. The qualification offers the health and social care workers of today and the future to bring appreciation and proficiency to the health and social division. We provide the aspirants with this opportunity to gain knowledge from these programmes that deliver relevant skills and qualities. These programmes will support their career and academic development and would reflect in releasing their potential. The study method adopted in the programme is to grant career paths for learners who wish to enhance their management and care capabilities within the health and social care division. UK qualifications recognise the result of the certificate and diplomas, and the students need to imbibe the skills accepted by the organisations internationally. The qualifications ensure a dedicated work-related programme of study that delivers in-depth knowledge and awareness and practical skills necessary for properly functioning the health and social care division. It is also comprised of optional units that provide specialist development and growth. The qualification will guide the professional staff and managers of the future in the health and social care sector. The qualifications deliver a standard core of mandatory units that find application in all health and social care sectors and enable the students to specialise in the optional units. The qualification equally applies to full-time learners engaged in formal or part-time work and part-time students in the workplace. The eligibility criteria for choosing their career in this sector is through the achievement of awards or following advanced study to degree level. Key Benefits Understand the ethical issues of health and social care practice. Management and care capabilities within the health and social care sector. Practical skills required in the health and social care sector. Communication in health and social care. Sociology concept in health and ill health. Managing people in health and social care. Key Highlights Are you desirous of developing a bright future, being a professional and gaining knowledge in the Health and social care sector? Then, Qualifi Level 4 Diploma in Health and Social Care is the ideal starting point for your career journey. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 4 Diploma in Health and Social Care can open many career pathways including, but not limited to: Social care worker with an estimated average salary of £27,500 per annum Personal assistant with an estimated average salary of £25,500 per annum Health care assistant with an estimated average salary of £23,534 per annum Community development, with an estimated average salary of £35569 per annum Health administration, with an estimated average salary of £28000 per annum Charity officer with an estimated average salary of £29500 per annum Nursing, with an estimated average salary of £35,584per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications, real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following: Learners who have shown some ability and have possessed qualifications at Level 4, for instance, "A" Levels or vocational awards; Learners who have invested some energy in an authoritative part and proved that they have a capacity and drive to create; Learners looking for advanced proficient development and pick-up work-related aptitudes and know-how.   Progression   Learners completing the QUALIFI Level 4 Diploma in Health and Social Care will allow progress to: The QUALIFI Level 5 Diploma in Health and Social Care, or The second year of undergraduate study in health and social care or Directly into employment in an associated profession.   Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that:- The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also learn to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Reflective Practice Reference No : HSC404 Credit : 20 || TQT : 200 Unit introduction to health care policy will make learner to learn how to improve about independent skill in the health care policy and how it will reflect in the health and social care sector. UNIT2- Academic Study Skills Reference No : HSC401 Credit : 20 || TQT : 200 This unit will help learner to develop their personal and academic skills. UNIT3- Communicating in Health and Social Care Reference No : HSC402 Credit : 20 || TQT : 200 The unit will help learner to understand how we will interact in a health and social care sector. UNIT4- An Introduction to Health Care Policy Reference No : HSC403 Credit : 20 || TQT : 200 This unit will study about what are the issues to be faced by a health care sector and how can we solve those issues through inputting a developmental policy. UNIT5- Managing People in Health and Social Care Reference No : HSC405 Credit : 20 || TQT : 200 This unit will help learner to understand what are the recruitment process and how it is running in an health and social care sector. UNIT6- Sociology Concepts in Health and Ill Health Reference No : HSC406 Credit : 20 || TQT : 200 In this unit learner will learn how our society is allocated with age, gender, classification of society, family in a sociological concept. It will also help learners to achieve a good knowledge about the issues facing by our society and the realisation of health and ill health. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Transport and Logistics Management for Import/Export The global transport and logistics industry is worth billions of pounds and is growing rapidly. This course will teach you the skills you need to succeed in this exciting and demanding field. This 37-course Advanced Transport and Logistics Management for Import/Export mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, this Advanced Transport and Logistics Management for Import/Export bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. Learning Outcomes: This unique Advanced Transport and Logistics Management for Import/Export mega bundle will help you to- Gain a comprehensive understanding of the transport and logistics industry. Develop the skills you need to manage transport and logistics operations. Learn how to import and export goods effectively. Prepare for a career in transport and logistics. This Advanced Transport and Logistics Management for Import/Export Bundle Consists of the following Premium courses: Course 01: Transport Manager Course 02: Logistic Management Course 03: Import/Export Course 04: Certificate in Purchasing and Procurement Course 05: Operations Management: Enterprise Resource Planning Course 06: Management Skills for New Managers Course 07: Operations Management: Process Mapping & Supply Chain Course 08: Operations Management: Resource & Workout Layout Course 09: Airport Management Level 3 Course 10: Port Management Diploma Course 11: Driver Safety Awareness Certificate - CPD Certified Course 12: Car Mechanic and Repair Training Course 13: Online Workplace First Aid Level 3 Course Course 14: Warehouse Safety Course 15: Manual Handling Training Course 16: Work At Height Training Course 17: Working in Confined Spaces Course 18: Operations Management Course 19: Risk Assessment & Management Diploma Course 20: Spill Management Training Course 21: Quality Management Course 22: Workplace Stress Management Course 23: Stakeholder Management Course 24: Information Management Course 25: Financial Management Course 26: Material Management Course 27: Corporate Risk And Crisis Management - Online Course Course 28: Supply Chain Management Course 29: Supporting a Grieving Employee: A Manager's Guide Course 30: Applied Business Strategy for Managers Moreover, these bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. This course is designed for anyone who wants to learn about the transport and logistics industry. It is perfect for those who are considering a career in this field, as well as those who are already working in transport and logistics and want to advance their skills. The Advanced Transport and Logistics Management for Import/Export bundle course covers a wide range of topics, including: The different modes of transport Supply chain management Import and export Risk management Logistics planning Financial management The Curriculum of Advanced Transport and Logistics Management for Import/Export Course 01: Transport Manager Module 01: Introduction to Transport Management Module 02: Transport Management Systems (TMS) Module 03: Transportation Management Strategy Module 04: Road Freight Transport Laws and Permits Module 05: Rail and Transport Management Module 06: Transport Management for Ports and Inland Waters Module 07: Transport Management for Airlines Module 08: Trends, Challenges and Best Practice in Transport Management Module 09: Transport Management and Health and Safety and many more! If you are interested in learning more about the transport and logistics industry, then this Advanced Transport and Logistics Management for Import/Export bundle course is for you. Enroll today and start your journey to a successful career in this exciting field! Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advanced Transport and Logistics Management for Import/Export bundle course is for anyone who wants to learn about the transport and logistics industry. It is perfect for: Students who are interested in a career in transport and logistics Professionals who are working in transport and logistics and want to advance their skills Entrepreneurs who are looking to start a business in the transport and logistics industry Requirements This Advanced Transport and Logistics Management for Import/Export bundle course has been designed to be fully compatible with tablets and smartphones. Career path The transport and logistics industry offers a wide range of career opportunities, with salaries that can vary depending on your experience and qualifications. Transport manager Logistics manager Import/export manager Supply chain manager Freight forwarder Warehouse manager Salaries for these jobs can range from £25,000 to £100,000 or more, depending on your experience and qualifications. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Transport Manager) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Gain knowledge of dog breeds and their anatomy. Use the knowledge gained from the course to recognise any dog breed. Learn about toy groups, working groups, herding groups, and hound Group, Herding Group and Hound Group.

Overview: 'Illustrating Children's Book Characters From Sketch to Final Art'   Are you an aspiring illustrator with a passion for bringing children's book characters to life? Look no further than our comprehensive course, 'Illustrating Children's Book Characters From Sketch to Final Art.' Designed by industry experts, this course is your essential guide to mastering the art of character illustration from conception to completion.   Module 1: Introduction to Illustrating Children's Book Characters In this introductory module, you'll dive into the fundamentals of character illustration for children's books. Learn about the importance of capturing emotion, personality, and storytelling through your artwork.   Module 2: Research and Concept Development Discover the secrets to creating compelling characters by conducting thorough research and developing strong concepts. Explore different styles, themes, and inspirations to enhance your creative process.   Module 3: Sketching and Character Design Gain hands-on experience in sketching techniques and character design principles. From rough sketches to refined designs, you'll learn how to develop distinctive characters that resonate with young readers.   Module 4: Composition and Layout Unlock the key elements of composition and layout to effectively place your characters within the narrative. Explore composition techniques, perspective, and storytelling devices to enhance the visual impact of your illustrations.   Module 5: Color Theory and Application Master the art of color theory and its application to children's book illustration. Explore color psychology, palettes, and techniques for creating vibrant and engaging illustrations that captivate young audiences.   Module 6: Digital Tools and Techniques Harness the power of digital tools and techniques to bring your characters to life with precision and efficiency. Learn essential software skills, digital painting techniques, and workflows to streamline your illustration process.   Whether you're a beginner looking to start your journey in children's book illustration or a seasoned artist seeking to refine your skills, our course offers valuable insights and practical exercises to help you excel in this exciting field. Enroll now and unlock your potential to create captivating characters that inspire and delight readers of all ages! Course Curriculum Module 1_ Introduction to Illustrating Children_s Book Characters Introduction to Illustrating Children_s Book Characters 00:00 Module 2_ Research and Concept Development Research and Concept Development 00:00 Module 3_ Sketching and Character Design Sketching and Character Design 00:00 Module 4_ Composition and Layout Composition and Layout 00:00 Module 5_ Color Theory and Application Color Theory and Application 00:00 Module 6_ Digital Tools and Techniques Digital Tools and Techniques 00:00

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