10703 Guide courses in Bradford delivered Online

Personal development groups for practitioners with Bárbara Godoy A playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding" Tuesday Evenings Group 6 pm to 7.15 pm  (UK Time) Friday Lunchtime Group 12.30 pm to 1.45 pm (UK time) Spring Term Phase One - 2025 22 and 29 April 6, 13, 20 and 27 May 3, 10, 17 and 24 June Autumn Term Phase Two - 2025 23 and 30 September 7, 14, 21 and 28 October 4, 11, 18 and 25 November Winter Term Phase Three - 2026 20 and 27 January 3, 10, 17 and 24 February 3, 10, 17 and 24 March Winter Term Phase One - 2025 24 and 31 January 7, 14, 21, 28 February 7, 14, 21 and 28 March Spring Term Phase Two - 2025 25 April 2, 9, 16, 23 and 30 May 6, 13, 20 and 27 June Autumn Term Phase Three - 2025 26 September 3, 10, 17, 24 and 31 October 7, 14, 21 and 28 November Venue: Online (Zoom) Fee: £350 per term or £900 the whole year Bárbara Godoy M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP & UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetBárbara’s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent’s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. Bárbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: “Experiences” to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work. Organized by:

Elevate your professional impact with our 'Report Writing Training' course. Master essential skills in planning, researching, and presenting effective reports. Enhance your business communication, writing proficiency, and strategic planning. Enroll now for comprehensive training that empowers you to create compelling reports that drive success in any professional environment.

Embark on a journey to master the complexities of the employment cycle with the 'Employee Hiring and Termination Training' course. This comprehensive program begins by introducing the recruitment process model, laying the foundation for a deeper understanding of the hiring landscape. As you progress through the modules, you'll explore various recruitment methods, delving into the strategies and tools that can streamline and enhance the hiring process. Module 03 shifts the focus to human resource management, providing insights into the pivotal role HR plays in employee engagement and organizational success. This course seamlessly integrates theoretical knowledge with practical applications, ensuring a well-rounded learning experience. The latter half of the course addresses the crucial aspects of virtual interviewing and employee onboarding, reflecting the current trends and demands of the modern workplace. The program then transitions to the sensitive yet essential topic of employee termination, covering the procedure and legal considerations involved. Learners will gain practical knowledge on crafting termination letters and guides, equipping them with the skills to handle this challenging process with professionalism and empathy. This course is a must for HR professionals, managers, and business owners seeking to navigate the complexities of employee hiring and termination with confidence and competence. Learning Outcomes Understand the recruitment process model and its application in hiring. Learn various recruitment methods and their effectiveness in different contexts. Gain insights into human resource management and its impact on hiring. Acquire skills in conducting virtual interviews and effective employee onboarding. Understand the employee termination process, including legal and ethical considerations. Why choose this Employee Hiring and Termination Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Employee Hiring and Termination Training course for? Human resource professionals looking to refine their recruitment and termination skills. Managers and team leaders involved in hiring and staff management. Business owners seeking to establish effective hiring and termination procedures. Individuals aspiring to a career in human resources or personnel management. Professionals interested in understanding the legal aspects of employee termination. Career path HR Manager: £35,000 - £50,000 Recruitment Specialist: £25,000 - £40,000 Employee Relations Manager: £30,000 - £45,000 Training and Development Officer: £28,000 - £42,000 HR Consultant: £35,000 - £55,000 Talent Acquisition Manager: £32,000 - £50,000 Prerequisites This Employee Hiring and Termination Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Recruitment Process Model Introduction to Recruitment Process Model 00:42:00 Module 02: Recruitment Methods Recruitment Method 00:36:00 Module 03: Human Resource Management Human Resource Management 00:43:00 Module 04: Key Skills and Issues in Recruitment Function Key Skills and Issues in Recruitment 00:43:00 Module 05: Virtual Interviewing Virtual Interviewing 00:34:00 Module 06: Employee On-Boarding Employee Onboarding 00:36:00 Module 07: Introduction to Employee Termination Introduction to The Employee Termination 00:50:00 Module 08: The Employee Termination Procedure The Employee Termination Procedure 01:03:00 Module 09: Employee Termination Letter and Guide Employee Termination Letter and Guide 00:37:00 Assignment Assignment - Employee Hiring and Termination Training 00:00:00

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF & Hard Copy Certificates | 180 CPD Points | Lifetime Access

Hairdressing (Hair Styling & Care) are often underappreciated for its artistic abilities. They have the power to transform not only how a person looks but also how they feel. Through cutting, colouring, and styling hair, they are able to enhance or maintain the person's appearance. Hairdressers are dedicated to making the world a better place, one appointment at a time. Make a positive contribution to your career and advance it. You will receive the necessary training from this Hairdressing (Hair Styling & Care) bundle to excel in your career. The market size, measured by revenue, of the Hairdressing & Beauty Treatment industry, is £2.3bn in 2022, which is expected to increase by 22%. The average hairdresser's salary in the United Kingdom is £25,487 per year or £13.07 per hour. The average hairdresser's salary in the UK is £25,487 per year or £13.07 per hour. Entry-level positions start at £22,778 per year, while most experienced workers make up to £41,481 per year. So what are you waiting for? Enrol now! Along with this Hairdressing (Hair Styling & Care) course, you will get 13 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Hairdressing (Hair Styling & Care) Bundle Consists of the following Premium courses: Course 01: Hairdressing Level 3 Course 02: Beauty Therapist Level 3 Training Course Course 03: Acne Treatments and Beauty Care Course 04: Makeup Artistry Course Course 05: Waxing and Hair Removal Course 06: Online Nail Technician Diploma Course 07: Aging and Longevity Secrets Course 08: Bridal and Occasional Makeup Artist Masterclass Course 09: Dermatology Course 10: Diet and Nutrition for Beauty Course 11: Nutrition and Hydration Course 12: Customer Relationship Management Course 13: Infection Prevention Training Course 14: Personal Hygiene Learning Outcomes Keep yourself up to date with the most recent trends in haircutting and styling Inform clients about products, offers, and services Identify different hair types, face shapes, characteristics & style concepts Hair cutting: One-length hair/ Uniform Layer/ Short & Long graduation/ Curle/ Fringes Learn about waxing and other hair removals techniques Know nail polishing, bridal and occasional makeup artistry and much more... Enrol now in Hairdressing (Hair Styling & Care) to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Hairdressing (Hair Styling & Care) expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. The curriculum of the Hairdressing (Hair Styling & Care) Bundle Course 01: Hairdressing Training Module 1: Introduction to Barbering Who are Hairdressers? Anatomy of the skull Hair Type Face shapes, Characteristics & Style concepts Hair Salon Equipment & Furniture Code of Practices for Barbering Services Safe Startup Guide for Barbers Shaving Module 2: Hair Cutting Cutting the Hair Cutting: Barber Skills & Techniques Cutting hair - One-length hair Cutting hair - Uniform Layer Cutting hair - Short graduation Cutting hair - Long graduation Cutting hair - Curly hair Cutting hair - Fringes Module 3: Hair Styling About Of Hair Style Check Out Your Face Shape Choosing Your Style On Your Shape Best Hairstyles For A Long Face Best Hairstyles For A Square Face Best Hairstyles For A Round Face Best Hairstyles For A Heart Shaped Face How to Love Your Style Glossary of Cuts Module 4: Shampooing How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hairdressing (Hair Styling & Care) bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path You will be able to start working in this field or advance in your present profession after finishing this Hairdressing course. After completing this course will help you learn how to demand respect and dignity from your rivals: Hairdresser Senior Stylist Fashion Consultant Beauty Therapist In the UK, hairdressers make an average annual salary of about $23,765. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Hairdressing Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This course will help you pass the Microsoft 365 Identity and Services (Exam MS-100) certification and demonstrate a detailed understanding of evaluating, planning, migrating, deploying, and managing Microsoft 365 services.

Duration 3 Days 18 CPD hours This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work.You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience.Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment. This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work. You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience. Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment.

Do you love fishing? Want to learn about fly fishing? Are you dreaming of becoming an expert fly fisher? If your answer is yes to the above questions, then enrol now to this course and make your dream come true. Description: What is fly fishing? It is another method of fisheries. Fly fishing is mostly used to catch trout and salmon, but nowadays, many anglers use this method to catch other types of fishes as well. Fly fishing is a challenging way of catching fishes as becoming a professional fisher takes many years of experience. Fly fishing has been there for years now. This course will provide you with the guide for fly fishing and also provide you significant factors of fly fishing. Choosing the right fishing tools is considered to be the primary factor of fly fishing. With the right tool, you can make fly fishing more enjoyable and fun. By the end of this course, students will be able to select the most suitable rods, reels, and the fly lines for fishing and understand the reasons behind choosing one over the other. Students will also learn how to care for their fishing instruments or tools as taking good care of your tools is necessary. Lastly, you will also learn about casting, the importance of casting and tying different types of fishing knots. Who is the course for? Individuals who have an interest in fishing. This course is for beginning to intermediate fly fishers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Mastering in Fly Fishing is a useful qualification to possess, and would be beneficial for the following professionals: Fly casting instructor. Fly fishing coach. Fly fishing guide. Fishing Feild technician. Fly fishing sales associate. Retailing fishing manager. Fly fishing outfitter seasonal. Module-01 An Introduction to Fly Fishing 00:30:00 Choosing a Rod 00:30:00 Choosing a Reel 00:30:00 Choosing a Fly Line 01:00:00 Module-02 How To Care for Your Rod, Reel and Fly Line 01:00:00 Leaders and Tippets 00:30:00 Filling a Reel with Line and Backing 00:30:00 Putting it All Together 00:30:00 Module-03 Casting for Beginners 00:30:00 Learning the Roll Cast 00:30:00 Choosing the Best Waders for You 00:30:00 Read Your Surroundings 00:15:00 Module-04 About Fishing Knots 01:00:00 About Artificial Flies 00:30:00 The Figure 8 Retrieve 00:15:00 Glossary 00:15:00 Mock Exam Mock Exam- Mastering Fly Fishing 00:20:00 Final Exam Final Exam- Mastering Fly Fishing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Getting Started OTHM Level 5 Diploma in Business Management plans to comprehend the centre standards of business and furnish them with a brilliant establishment for a vocation in a wide scope of associations. This empowers the student to secure business techniques and business system plans. After completing this course, the student can progress to Foundation Degrees, Higher National Diploma (HND) and Bachelor's degrees. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements   Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. The learner must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience. International students whose first language is not English must score 5.5 or above on the IELTS (International English Language Testing System). Progression   Learners completing the OTHM Level 5 Diploma in Business Management: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession.   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 5 Diploma in Business Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles and Concepts of Strategy Reference No : F/650/1150 Credit : 20 || TQT : 200 In straightforward terms, strategy involves positioning a business favorably to excel in its target market. Yet, attaining a competitive edge demands research, analysis, interpretation, and strategic decision-making. This unit aims to empower learners by enhancing their knowledge and skills, enabling them to actively contribute to an organization's strategy development and successful implementation. UNIT2- The Management of Human Resources Reference No : H/650/1151 Credit : 20 || TQT : 200 The success of a business heavily relies on its capacity to allure, nurture, and retain skilled employees. Human Resource Management (HRM) is centered on bolstering business success and performance through both strategic planning and operational facets. This unit's objective is to familiarize learners with essential principles and concepts in HRM, enabling them to champion a sustainable approach to managing people by comprehending the purpose and breadth of the HRM function. UNIT3- Marketing for Managers Reference No : mber J/650/1152 Credit : 20 || TQT : 200 This unit aims to equip learners with an intricate grasp of the marketing planning process, fostering their ability to apply these principles across diverse business scenarios. It also endeavors to impart a thorough comprehension of environmental analysis, illustrating how this analysis can pave the way for establishing suitable objectives and strategies aimed at augmenting operational marketing performance. UNIT4- Business Law for Managers Reference No : K/650/1153 Credit : 20 || TQT : 200 This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. This unit aims to aid learners in exploring the laws, legislation, and regulations applicable in their home country concerning various types of businesses. It emphasizes that all businesses and their employees must adhere to specific legal frameworks, some of which are tailored to particular business types and structures, while others are universally applicable regardless of a business's operations or location. UNIT5- Management Accounting and Decision Making Reference No : L/650/1154 Credit : 20 || TQT : 200 This unit aims to acquaint learners with the scope and purpose of management accounting, which furnishes business managers with crucial financial information necessary for achieving business objectives. It underscores the importance of this information in facilitating effective decision-making within a business, emphasizing the need for timely and accurate financial data. UNIT6- Business Start-up: Conception to Market Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to bring together prior learning experiences, where learners leverage their knowledge and skills from disciplines like marketing and management. Its goal is to guide individuals aspiring to start their own businesses by providing insights into the necessary requirements, available support systems, and essential personal qualities. Ultimately, learners will apply this amalgamation of knowledge and skills to craft a robust and feasible business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.