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Customer Services Certification Level 3 From secretary to upper management, the chances are that all members of your staff will come into contact with customers at some time or other. Knowing how to provide a customer with the highest possible level of service is incredibly important to your business. This is where this course could prove to be invaluable to your whole team. The course comprises 11 interesting modules that will help guide your staff towards a better understanding of customer service. They will learn about different types of customers and their rights under UK law. Retaining customers is incredibly important in any line of business, so this course will also give them some vital tips on how to keep your customers or get them back, if they lose them. What's Covered in the Course? Through this course, your staff will learn about: The basics of customer service, such as the terminology and the different types of customer service; What internal and external customers are and how to recognise them; The importance of how you present yourself and how to dress and behave in a way that impresses a customer; Why communication is so important in client interactions and how to communicate effectively; How to deal with a conflict to a customer's satisfaction; The three main areas of customer service will be covered: face-to-face customer service, telephone customer service and electronic customer service; The best way to deal with an angry client and the best methods for controlling your emotions; How to know when a customer has crossed the line and when to stand up for yourself; How to deliver the best possible service, in order to consistently impress your company's customers. What are the Benefits of the Course? There are a range of benefits for your staff to gain, when they have successfully completed this course: Gaining a better understanding of how their customers think; Becoming a more valuable asset in their organisation; The ability to study at the time and from the place that best suits them; Upon completion of the course, they receive an industry-recognised and fully-accredited certification; Study materials are available on all major devices and can be accessed by your staff 24/7, without any future time limit.

Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Course Cloud has prepared this comprehensive Certificate in Food Hygiene online course. Certificate in Food Hygiene covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Certificate in Food Hygiene.  The Certificate in Food Hygiene course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Certificate in Food Hygiene will equip you with the skills required to set yourself up for career success. The Certificate in Food Hygiene provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Certificate in Food Hygiene.

Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Course Cloud has prepared this comprehensive Cisco BGP Training online course. Cisco BGP Training covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Cisco BGP Training.  The Cisco BGP Training course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Cisco BGP Training will equip you with the skills required to set yourself up for career success. The Cisco BGP Training provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Cisco BGP Training.

Ultimate Time Management - BEST Time Management Course is a course designed for complete care of your time. Procrastination is human nature or condition. Research showed that around 95% of people are not out of the Procrastination Equation. Even it would a much higher percentage if we can identify those people who gave false feedback. In this course, you will learn the methods to save years of your life. Ultimate Time Management - BEST Time Management Course will obviously provide you with an advantage in real-life management. This skill will help you to reduce your stress, increases opportunity, make more money and will give you time to think about value addition. Course Highlights Ultimate Time Management - BEST Time Management Course is a CPD Certified course. From this course, you will learn how to save more time, how to boost productivity, methods to Get Promoted Faster. Improve Your Business through time management techniques. This course will give you the ultimate guide to Time Management. We have organised the course with specific modules focusing on the whole thing you need to know. This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. To design this course, we have selected a professional experienced tutor. The tutor will guide you throughout the course and will help you out with all your queries. You will get 24/7 support from our customer support team as well. What You Will Learn? What is the time-killing activities? Learn how to find out time killing objects Find out how to boost up monotonous tasks How to take advantage of wasted time? How to save time? Learn secret that help you 25% of your time back Learn how to avoid time-consuming attitudes or behaviour Discover management tips, tools & strategies Learn how to manage work-life balance using Time Management Learn the process of lowering stress Learn to Boost Productivity Make More Money Get Promoted Faster Who this course is for: Nowadays, everyone is struggling with time management. That is why they need to manage their time to be more productive. Everybody who wants to be an expert in Time Management Officials with staff to train their employees Those who want to advance his/her career Requirements To complete this time management course, you need only two things. These are as follows: Computer and Internet Access Basic English Skills Career Path You will get the skill of time management which help you to compete for those job position that requires higher productivity in less time allocation. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. So you will be able to add some qualifications to your resume. Ultimate Time Management - BEST Time Management Course Benefits Of Effective Time Management FREE 00:07:00 3 Main Concepts For Effective Time Management 00:07:00 Specific Time Management Techniques 00:12:00 Specific Time Management Techniques 00:20:00 Specific Time Management Techniques 00:11:00 Specific Time Management Techniques 00:13:00 Specific Time Management Techniques 00:15:00 Specific Time Management Techniques 00:09:00 Specific Time Management Techniques 00:09:00 Specific Time Management Techniques 00:08:00 Specific Time Management Techniques 00:15:00 Effective Time Management - Conclusion & Final Thoughts 00:10:00

Safeguarding Children: Internet Safety Course Overview Is the internet a scary place for your child? Wish you could keep them safe online without being a tech whiz? Safeguarding Children: Internet Safety Course is your guide to becoming your child's online superhero! This course breaks down internet safety for kids into clear and easy steps. You'll learn all about online privacy and how to help your child find good stuff online. We'll also cover important topics like bullying and strangers online, so you can spot the dangers and keep your child safe. The course even teaches you practical tips to make sure your child is using social media and their phone safely. Plus, you'll learn how to identify and deal with internet addiction in kids. By the end, you'll be a total internet safety pro! Safeguarding Children: Internet Safety Course is your key to giving your child a fun and safe online experience. So why wait? Become your child's internet hero today! Learning Outcomes Gain a comprehensive understanding of internet safety for children. Navigate the concept of online privacy and guide your child towards appropriate content. Recognize the signs and potential dangers of cyberbullying and internet grooming. Implement effective measures to safeguard your child on social media platforms. Identify and address potential internet addiction in children. Why You Should Choose Safeguarding Children: Internet Safety Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Safeguarding Children: Internet Safety Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Safeguarding Children: Internet Safety Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Safeguarding Children: Internet Safety Course Module 1: The Concept of Internet Safety for the children The Concept of Internet Safety for the Children 00:46:00 Module 2: The Concept of Privacy and Appropriate Online Content The Concept of Privacy and Appropriate Online Content 00:33:00 Module 3: Cyberbullying Cyberbullying 00:39:00 Module 4: Internet Grooming Internet Grooming 00:41:00 Module 5: Appropriate Measures for Safeguarding Your Child Appropriate Measures for Safeguarding Your Child 00:26:00 Module 6: Safe Use of Social Media Safe Use of Social Media 00:16:00 Module 7: Mobile Device Safety Mobile Device Safety 00:19:00 Module 8: Tools and Tips for Monitoring Child's Internet Use How To Talk To Kids About Violence 00:30:00 Module 9: Identifying, Preventing and Overcoming Internet Addiction Identifying, Preventing and Overcoming Internet Addiction 00:19:00 Assignment Assignment - Safeguarding Children: Internet Safety Course 00:00:00

Do you want to know the practical techniques of business communication? Do you want to build good communication skills for your business? This course will focus all the necessary aspects of an effective business communication. A good Communication skill is a must in business and corporate world. The course will assist you to develop good communication skill with your clients and colleagues. The course will help you how to grab the attentions a valuable client and how to communicate with them so that they may convince by your speech. The course will guide you to improve your oratory skill so that the customers will believe in you. The course will also guide you to overcome common communication obstacles. By the end of the course, you will be an expert communicator in the business field. Course Highlights Accredited Business Communication Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Business Communication Skills Training into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Business Communication Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Business Communication Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Business Communication Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Reference Books English For Business Communication 00:00:00 Communication for Business Success 00:00:00 Mock Exam Mock Exam- Accredited Business Communication Skills Training 00:20:00 Final Exam Final Exam- Accredited Business Communication Skills Training 00:20:00

This course has been developed for family, friends, school staff, college staff, carers, youth workers, children and young people wanting to be more confident supporting others with their mental health. This mental health first aid course will help you recognise warning signs of mental ill health and equip you with skills and confidence to assist a child or young person you believe to be in need of support. In addition the course will give you vital tips on achieving optimum mental health and will give you skills to develop resilience, learn new ways to cope with stress, advise on sleeping better and positive ways you can boost your wellbeing and the mental health of those you care for. This online qualification will provide you with the knowledge to spot specific warning signs that an adult, child or young person could be struggling with a mental health condition, it explains how to initiate a supportive conversation, explore healthier lifestyle choices and links to the wealth of additional support available if someone needs further help. Ideal for individuals needing additional help and guidance to support their mental well-being, for those looking to introduce positive mental health practices to their workplaces, for teachers and support staff and friends, family and colleagues wanting more information on this vital topic It is estimated that around 1 in 4 people in the UK will experience a mental health condition at some point in their lives. Around 20% of adolescents experience a mental health problem in any given year. 50% of mental health problems are established by age 14 and 75% by age 24. It is vital that more people have the skills and understanding to identify that someone may be struggling and the knowledge and resources to signpost them to professionals who can give them the help they need. The scope of this mental health first aid course is not learn to diagnose or treat mental health conditions as this should only be done by appropriately trained healthcare professionals. However, you will be guided in identifying signs someone might be struggling and we will equip you with a methodology to appropriately support them and a directory of people where you can signpost them for help. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk

Kotlin is one of the most popular and widely used Android app development programming languages, used by the world's most powerful companies, including Google, Facebook and Microsoft. The Kotlin for Android course will teach you the A-Z of Kotlin applications and how to program them. Starting from the very basics, it will guide you step-by-step through the installation procedures for Windows, Mac, and Linux, the functions of Kotlin programming and the format of coding applications in detail. This practical training course is ideal for aspiring Android developers, software engineers and anyone looking to learn how to program Kotlin applications through the guidance of an expert. Fast-track your career today and add value to your resume with a CPD-accredited Certificate. This Kotlin Programming Bundle Consists of the following Premium courses: Course 01: Kotlin Programming : Android Coding Course 02: Kotlin for Android Course 03: CSS Coding Course 04: Basic C# Coding Course 05: Advanced Diploma in Android App Development Course 06: Ionic & Angular JS: Principles Of Mobile and Web Development Course 07: Swift: Mac and iOS Development Course 08: Cocos2d-x v3 JavaScript: Game Development Course 09: Python Programming for Everybody Course 10: JavaScript Foundations for Everyone Course 11: Android Studio Admob Integration: Start Showing Ads in Your Mobile App Today! Course 12: Flutter & Dart Development for Building iOS and Android Apps Course 13: Bash Scripting, Linux and Shell Programming Course 14: Affiliate Marketing & Passive Income Key features of this Kotlin Programming course: This Kotlin Programming bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Kotlin Programming is entirely online 24/7 Learner support The Kotlin Programming bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Kotlin Programming expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Kotlin Programming from any place in your own time without travelling for classes. Enrol now in Kotlin Programming to advance your career, and use the premium study materials from Apex Learning. The Kotlin Programming bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Kotlin Programmingexpertise and essential knowledge, which will assist you in reaching your goal. Certification after completion of Kotlin Programming: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Kotlin Programming bundle. Requirements Our Kotlin Programming course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Kotlin Programming expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Kotlin Programming : Android Coding) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Kotlin Programming : Android Coding) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24 Hour Flash Deal **33-in-1 IT User Skills Mega Bundle** IT User Skills Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the IT User Skills package online with Studyhub through our online learning platform. The IT User Skills bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This IT User Skills course provides complete 360-degree training on IT User Skills. You'll get not one, not two, not three, but thirty-three IT User Skills courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these IT User Skills courses are yours for as long as you want them once you enrol in this course This IT User Skills Bundle consists the following career oriented courses: Course 01: IT Skills for IT / Non - IT Professionals Course 02: Python Basic Programming for Absolute Beginners Course 03: Microsoft Excel Complete Course 2019 Course 04: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 05: VLOOKUP: Master Excel Formula VLOOKUP in 60 minutes! Course 06: SQL for Data Science, Data Analytics and Data Visualization Course 07: Microsoft PowerPoint for Beginners Course 08: AutoCAD VBA Programming - Beginner course Course 09: Cyber Security Awareness Training Course 10: Web Application Penetration Testing Course 11: Build Progressive Web Apps with Angular Course 12: Web Design Course Course 13: Basic HTML 5 Course 14: CSS Fundamentals Course 15: HTML and CSS Coding: Beginner to Advanced Course 16: JavaScript Functions Course 17: Refactor Javascript Course Course 18: JavaScript Foundations Course 19: jQuery Masterclass Course: JavaScript and AJAX Coding Bible Course 20: Responsive Web Design Course 21: MVC and Entity Framework Course 22: Info Graphics Web Design - Affinity Designer Training Course 23: Web Design with Adobe XD Course 24: Diploma in Adobe Illustrator Course 25: Digital Art - Sketching In Photoshop Course 26: Information Architecture (IA) Fundamentals for Website Design Course 27: Animation Designer (Drawings, Timing, Overlapping, Coloring) Course 28: Adobe After Effects CC: Learn To Create Gradient Animations Course 29: Basics of WordPress Course 30: Shopify: A step by Step Guide to Creating an Online Store Course 31: Learn MySQL from Scratch Course 32: PHP Web Development with MySQL Course 33: Learn Spring & Angular Material with a Full Web Application In this exclusive IT User Skills bundle, you really hit the jackpot. Here's what you get: Step by step IT User Skills lessons One to one assistance from IT User Skills professionals if you need it Innovative exams to test your knowledge after the IT User Skills course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three IT User Skills courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your IT User Skills certificate and transcript on the next working day Easily learn the IT User Skills skills and knowledge you want from the comfort of your home The IT User Skills course has been prepared by focusing largely on IT User Skills career readiness. It has been designed by our IT User Skills specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The IT User Skills Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This IT User Skills bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This IT User Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into IT User Skills Elementary modules, allowing our students to grasp each lesson quickly. The IT User Skills course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT User Skills training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in IT User Skills Progression: BCS Level 1 Award in IT User Skills (ECDL Essentials) (ITQ) BCS Level 2 Certificate in IT User Skills (ECDL Core) BCS Level 2 Certificate in IT User Skills (ECDL Extra) (ITQ) BCS Level 2 ECDL Award in IT User Skills BCS Level 2 ECDL Certificate in IT User Skills BCS Level 3 Certificate in IT User Skills (ICDL Advanced) (ITQ) NCFE Level 3 Diploma in Skills for Business: IT Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this IT User Skills course, all you need is - A smart device A secure internet connection And a keen interest in IT User Skills Career path You will be able to kickstart your IT User Skills career because this course includes various courses as a bonus. This IT User Skills is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore IT User Skills career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free