8873 Guide courses in Cardiff delivered On Demand

***Don't Spend More; Spend Smart*** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! **Nursing Exclusive Bundle | 14 Exclusive Courses, PDF + Hard Copy Certificate, Transcript, Student ID | Nurse Training Level 4 | Nurse Prescribing | Public Health | Phlebotomy |Catheterisation | Wound Care | GDPR in Healthcare | Consent in Healthcare & Much More!** It's hard to imagine a more dynamic, fast-changing sector than nursing and healthcare in the UK. Whether you're seeking entry into the health and social care professions or looking to progress your career and want to learn the fundamentals, then our Nursing Training in Hygiene and Infection Control has much to offer you. Nurses who further their education and improve their knowledge can provide a higher level of care for patients and begin to climb the career ladder. Experienced nurses who have completed the relevant qualifications can enhance their chances of becoming specialist nurses or consultant nurses. Specialist and consultant nurses earn a significantly higher salary and have increased responsibility for patients in their remit. The Nursing Training in Hygiene and Infection Control Diploma has been meticulously created with the assistance of industry professionals and will assist you in your journey for a rewarding career as a Healthcare specialist. You will be shown the duties you must master, including Pharmacology, Neurological Treatments, Cardiac Recovery Techniques, Genitourinary Procedures, and much more. You will even be taught basic Nursing maths to aid with medicinal dispensing. Along with this Nursing Training in Hygiene and Infection Control Diploma, you will get 10 premium courses specially designed for Nurses. Also, you will get an original hardcopy certificate, transcript and a student ID card, which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Nursing Training in Hygiene and Infection Control Complete Bundle: Course 01: Nursing Training Level 4 Course 02: Nurse Prescribing Diploma Course 03: Public Health Course 04: Phlebotomy Course 05: Clinical Training for Nurses and Carers - Catheterisation Course 06: Wound Care Level 2 Course 07: Clinical Observations Skills Course 08: Verification of Death Training for Nurses Course 09: Consent in Healthcare Course 10: Medical Law Course 11: Medication Administration Level 4 Course 12: Medical Transcription Course 13: Diabetes Care Diploma Course 14: Health and Social Care UK The Nursing Training in Hygiene and Infection Control will help you develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Learning Outcomes of Nursing Training in Hygiene and Infection Control: Learn the requirements for every healthcare setting and the nursing staff therein Understand all the legal and ethical responsibilities of a Nursing Assistant Know how to communicate efficiently with patients and staff Become fully aware of all the necessary health and safety protocols for nursing Acquire the ability to perform valuable infection control in an emergency Be able to practise rest and sleep management on patients Gain an acute understanding of nutrition and fluid requirements for patients Show the ability to perform essential medical practises like Oxygenation and suchlike Gain the knowledge, skill and guideline to work as a healthcare technician specialising in phlebotomy. Grasp the primary job responsibilities for a certified phlebotomist and get a firm understanding of Venepuncture techniques. Get a comprehensive knowledge of Medical Terminologies of phlebotomy that involves drawing blood and preparing it for lab testing. Understand the legislation and guidance of medication management and much more... Benefits you'll get choosing Apex Learning for this Nursing: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Study the course from your computer, tablet or mobile device CPD accredited course- improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Course Curriculum of Nurse Training Level 4 Course 01: Nurse Training Level 4 Introduction Working in Different Healthcare Settings Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 Effective Communication Health and Safety Hygiene Infection Control Asepsis Medication Administration Adult Care in Different Life Stages Understanding Immune System Rest and Sleep Management Mobility and Immobility Issues of Patients Pain Management for Nurses Nutrition Fluid and Electrolyte Balance Assisting with Elimination Oxygenation Health and Social Care Training Introduction to Health and Social Care Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Safeguarding Vulnerable Individuals Health and Safety Responsibilities Risk Management in Health and Social Care Course 02: Nurse Prescribing Diploma Introduction to Nurse Prescribing Legal and Ethical Aspects of Prescribin Medicine Management Anxiety Disorders in Adults Liver Diseases: Diagnosis & Prescribing Common Problems: Pharmacological Management Anti-Microbial Prescribing Cardiac Problems and Prescribing Neurological Problems and Prescribing Palliative Cares Prescribing in Pregnancy and Lactation Prescribing for Older People Prescribing Children's Common Medicines in Use Challenges and Future of Nurse Prescribing Course 03: Public Health Introduction to Public Health Principles of Public Health Understanding Epidemiology Disease Control Understanding Measures of Disease Frequency Maternity and Childbirth Health System and Policy Public Health and Ethics Course 04: Phlebotomy Introduction to Phlebotomy Blood Circulation, Function, and Composition Phlebotomy Equipment Routine Venipuncture Venipuncture Complications and Pre-Examination Variables Dermal Puncture Quality Assessment and Management in Phlebotomy Special Blood Collection Procedure Course 05: Clinical Training for Nurses and Carers - Catheterisation Introduction to Urinary Catheterisation The Urinary System Patients' Guide for Catheterisation Guidance for Nursing and Care Staff Protocol for Female Catheterisation Protocol for Male Catheterisation Course 06: Wound Care Level 2 The Wound Healing Process & Factors Delaying Wound Healing Types of Wounds and Their Treatment Dressing Wound Assessment Glossary Course 07: Clinical Observations Skills Introduction to Clinical Observation and Clinical Carer Legal Standards and Professional Aspects of Ethical Practice Patient's Condition Observation Clinical Management Observation Technical Clinical Method Observation Medicine and Dispensaries Observation Health Safety and Hygiene Course 08: Verification of Death Training for Nurses Introduction to Verification of Death Legal Considerations Expected Death Natural Cause of Death Verification of Unexpected Death Process for Verifying a Death Role of Forensic Nurse Course 09: Consent in Healthcare Covid-19 Awareness for General People and Healthcare Introduction to Covid-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Consent Training in Healthcare Course An Introduction to Consent Information Regarding Consent Consent Training in Healthcare Course Best Interest Decision Making Assessing Capacity Providing Care or Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Course 10: Medical Law An Introduction to Medical Law Legislation on Access to Health, Medical Report, Treatment Legislation on Adult Support Legislation on Public Health and Health Service Legislation on Coronavirus Legislation on Mental Health Legislation on Abortion Other Legislation Course 11: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment …and many more Course 12: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports Medical Language Boot Camp Formatting: The Basics Data Protection Course 13: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Course 14: Health and Social Care UK Introduction to Advanced Health and Social Care Introduction to the UK Health System Essential Principles, Policies and Legislations in Health and Social Care Work Fundamental Aspects of Providing Quality Health CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Training Bundle. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Nurse Training Level 4) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Nurse Training Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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According to the Mental Health Foundation, approximately one in six adults in England reports experiencing a common mental health issue (such as anxiety or depression) in any given week. The Office for National Statistics (ONS) reported a notable increase in anxiety and depression rates among adults in the UK during the COVID-19 pandemic. Factors such as social isolation, economic uncertainties, and health concerns contributed to elevated mental health challenges. So, to dive deep into stress, anxiety, and mood disorders, and discover practical tools for mental health & wellbeing, we have brought to you this Mental Health Awareness course today. Ideal for individuals, professionals, and community leaders, this course is your gateway to fostering a mentally healthy environment. Enroll today and join us in breaking down stigmas, promoting understanding, and creating positive change. Key Features: CPD QS Certified Mental Health Course Free Certificate Developed by Specialist Lifetime Access No Hidden Fees About the Course Step into a world of knowledge and compassion with our Mental Health Awareness Course. From laying the foundation with Basics of Mental Health, and understanding the impact on the Work Environment, to exploring Stress and Anxiety Disorders, this Mental Health course is a comprehensive guide. In this Mental Health awareness course, you will study Mood and Personality Disorders, disorders affecting Eating and Sleeping Patterns, and learn effective approaches to address Self-Harm and Suicide. The journey concludes with powerful Tools for Mental Health & Wellbeing, empowering you to make a difference in your life and the lives of others. Course Curriculum Module 01: Basics of Mental Health Awareness Module 02: Mental Health in the Work Environment Module 03: Understanding Stress and Anxiety Disorders Module 04: Exploring Mood and Personality Disorders Module 05: Disorders Affecting Eating and Sleeping Patterns Module 06: Addressing Self-Harm and Suicide Module 07: Tools for Mental Wellbeing Learning Outcomes: Demonstrate understanding of mental health concepts and terminology. Identify workplace factors affecting mental health and well-being. Recognize symptoms and factors related to stress and anxiety disorders. Describe characteristics and signs of mood and personality disorders. Analyse the impact of eating and sleeping disorders on mental health. Evaluate strategies for promoting mental well-being in the workplace. Certification After completing this Mental Health Awareness Training - CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Human resources professionals Managers and supervisors Healthcare providers Educators and trainers Counsellors and support staff Note: This course is not regulated and won't provide professional qualifications. For more courses, you can look for: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Award in Safeguarding and Protecting Children and Young People Level 2 Award in Safeguarding and Protecting Children and Young People (RQF) NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health (RQF) RQF Mental Health Awareness NVQ Level 3 Mental Health FAA Level 1 in Awareness for Mental Health (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) Career path Mental Health Support Worker - £18K to 25K/year. Counsellor - £22K to 38K/year. Clinical Psychologist - £31K to 62K/year. Mental Health Nurse - £24K to 40K/year. Occupational Therapist - £24K to 41K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

According to the Mental Health Foundation, approximately one in six adults in England reports experiencing a common mental health issue (such as anxiety or depression) in any given week. The Office for National Statistics (ONS) reported a notable increase in anxiety and depression rates among adults in the UK during the COVID-19 pandemic. Factors such as social isolation, economic uncertainties, and health concerns contributed to elevated mental health challenges. So, to dive deep into stress, anxiety, and mood disorders, and discover practical tools for mental health & wellbeing, we have brought to you this Mental Health Awareness course today. Ideal for individuals, professionals, and community leaders, this course is your gateway to fostering a mentally healthy environment. Enroll today and join us in breaking down stigmas, promoting understanding, and creating positive change. Key Features: CPD Certified Mental Health Course Free Certificate Developed by Specialist Lifetime Access No Hidden Fees About the Course Step into a world of knowledge and compassion with our Mental Health Awareness Course. From laying the foundation with Basics of Mental Health, and understanding the impact on the Work Environment, to exploring Stress and Anxiety Disorders, this Mental Health course is a comprehensive guide. In this Mental Health awareness course, you will study Mood and Personality Disorders, disorders affecting Eating and Sleeping Patterns, and learn effective approaches to address Self-Harm and Suicide. The journey concludes with powerful Tools for Mental Health & Wellbeing, empowering you to make a difference in your life and the lives of others. Course Curriculum Module 01: Basics of Mental Health Awareness Module 02: Mental Health in the Work Environment Module 03: Understanding Stress and Anxiety Disorders Module 04: Exploring Mood and Personality Disorders Module 05: Disorders Affecting Eating and Sleeping Patterns Module 06: Addressing Self-Harm and Suicide Module 07: Tools for Mental Wellbeing Learning Outcomes: Demonstrate understanding of mental health concepts and terminology. Identify workplace factors affecting mental health and well-being. Recognize symptoms and factors related to stress and anxiety disorders. Describe characteristics and signs of mood and personality disorders. Analyse the impact of eating and sleeping disorders on mental health. Evaluate strategies for promoting mental well-being in the workplace. Certification After completing this Mental Health Awareness Training - CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Human resources professionals Managers and supervisors Healthcare providers Educators and trainers Counsellors and support staff Note: This course is not regulated and won't provide professional qualifications. For more courses, you can look for: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Award in Safeguarding and Protecting Children and Young People Level 2 Award in Safeguarding and Protecting Children and Young People (RQF) NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health (RQF) RQF Mental Health Awareness NVQ Level 3 Mental Health FAA Level 1 in Awareness for Mental Health (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) Career path Mental Health Support Worker - £18K to 25K/year. Counsellor - £22K to 38K/year. Clinical Psychologist - £31K to 62K/year. Mental Health Nurse - £24K to 40K/year. Occupational Therapist - £24K to 41K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This is a professional course designed for people who wants to start their career in the makeup industry or learn makeup skills to save money. Professional Diploma in Cosmetics and Makeup contains 5 professional and unique training tips to help you get started with cosmetics and makeup. You will be able to develop professional skills required to go with trend and current market. You will find knowledgeable resources that will deliver you necessary facts about the cosmetics industry. You will be able to make your clients skin healthy, give them professional looking shines, advancements and many more. With this course, you will also be able to develop interpersonal skills to deal with different types of customers. Running a business in this competitive world is not easy, thus a professional certification can save your time and also give you the opportunity of showcasing your talent to the world. Course Highlights Professional Diploma in Cosmetics and Makeup is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Cosmetics and Makeup into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Cosmetics and Makeup Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Cosmetics and Makeup is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Cosmetics and Makeup is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cosmetics What is a Cosmetic? FREE 00:15:00 Cosmetics - From Tradition to Modernity FREE 00:15:00 Equipment - Makeup Kits 01:00:00 Skin 01:00:00 Face 01:00:00 Lips 00:15:00 Eyes 01:00:00 Ten-Step Guide to Perfect Makeup 00:30:00 Special Makeup Applications 01:00:00 Essential Equipment for the Professional 00:30:00 Advanced Makeup Applications 00:30:00 Makeup Application Guidelines Makeup Supplies 00:30:00 Makeup Application Women/Girls 00:30:00 Makeup Application Guys 00:30:00 Cleansing & Hairstyles 00:15:00 Makeup Makeup Basics I 01:00:00 Makeup Basics II 01:00:00 Makeup Basics III 01:00:00 Makeup Basics IV 01:00:00 Makeup Basics V 01:00:00 Mock Exam Mock Exam- Makeup Application Course 00:30:00 Final Exam Final Exam- Makeup Application Course 00:30:00

Dive deeper into the world of mathematics with our 'Advanced Mathematics' course. Explore complex concepts and problem-solving techniques that will challenge and expand your mathematical proficiency. Whether you're a student aiming for higher academic achievements or a professional seeking to strengthen your analytical skills, this course will equip you with the knowledge and tools to excel. Enroll now and unlock the next level of mathematical understanding and capability.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Overview: Learn the photoshop compositing secrets and create fantastic photo manipulations by taking this exclusively designed Sci Fi Movie Poster: Photoshop Photomanipulation Masterclass course.  Our exclusively outlined Sci Fi Movie Poster: Photoshop Photomanipulation Masterclass course will guide you in every possible way to develop your photo manipulation skills. It will take you through the entire photo manipulation process in Photoshop and inform you of the factors to consider during picture compositing. You will get step-by-step instructions on how to blend images and create realistic composites in Photoshop. It will ensure that you are proficient in compositing tools such as adjustment layers, masking, blending, and texture work. Going through the lessons, you will discover a plethora of tips and tactics to achieve the best results.  Enrol right now, change the way you create composite images and open up a whole new world of possibilities! Learning Outcomes Learn how to blend various types of photos to get spectacular and realistic results. Learn a plethora of tips and tactics to improve and beautify your photo manipulations. Be able to do realistic photo manipulation by perfectly matching colors. Have an in-depth understanding of how to create special effects Familiarise yourself with Photoshop's professional image editing features. Be able to make finishing touches Who is this course for? This Sci Fi Movie Poster: Photoshop Photomanipulation Masterclass course is ideal for highly motivated professionals who want to develop skills in photo modification and become an expert in using Adobe Photoshop. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sci Fi Movie Poster: Photoshop Photomanipulation Masterclass is a useful qualification to possess and would be beneficial for any related profession or industry such as: Graphics Designer Motion Capture Designer 3D Designer Digital Sketch Artist Illustration Photography Sci Fi Movie Poster: Photoshop Photomanipulation Masterclass Module 01: Introduction 00:02:00 Module 02: Create a background 00:06:00 Module 03: Create a backlight 00:03:00 Module 04: Cut a soldier from old background 00:08:00 Module 05: Replace a head with helmet 00:13:00 Module 06: Create a special effects 00:17:00 Module 07: Finishing touches 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Kick-start a career in the travel industry with this industry recognised course and qualification. You will learn everything you need to work on resort, and deliver an exceptional service to holidaymakers. The Holiday Representative Diploma consists of in-depth modules which are completed using a combination of interactive courseware, quizzes and videos to help you to learn about working as a holiday rep. It will introduce you to the fundamental concepts and principles of working as a Holiday Rep that the tour operators are looking for in all Holiday Rep applicants. With this course you will learn about how the travel industry works, their place in the structure of a travel company, and how the duties they will be expected to perform. You will also be introduced to your legal responsibilities as a travel rep. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Holiday Representative Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Holiday Representative Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Holiday Representative Diploma Your Introduction to Becoming a Holiday Rep 00:15:00 Defining the Career of a Holiday Rep 00:30:00 Exploring the Various Types of Holiday Reps 00:30:00 Exploring the Origins and Growth of British Tourism 00:30:00 The Components of the Travel and Tourism Industry 00:15:00 Factors that Affect Your Career 00:30:00 Nailing the Teamwork Element Required to Surpass Expectations 01:00:00 The Standard Duties of Holiday Reps 00:15:00 The Legalities Holiday Reps Need to Know About 01:00:00 The Holiday Reps Role in Keeping their Guests Safe 00:30:00 Effective Handling of Customer Complaints 00:30:00 Administration Duties 00:15:00 Crushing it with Customer Services 00:30:00 Creating the Perfect Welcome Meeting 00:15:00 Guide to Selling Excursions 00:15:00 Preparing and Conducting Transfers Successfully 00:05:00 Tallying Floats and Converting Currencies 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00