9243 Guide courses in Bristol delivered On Demand

24-Hour Flash Sale! Prices Reduced Like Never Before!! Nursing Assistant Diploma & Adult Nursing for Healthcare Assistant- QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The UK's healthcare system is constantly pulsating with life, where over 1.3 million souls dedicate themselves to healing- echoing a profound call. It's a call for those with the courage to care, the strength to support, and the warmth to nurture. Amid this vast expanse of care and compassion, the "Nursing Assistant Diploma & Adult Nursing for Healthcare Assistant" course bundle emerges as a beacon of hope, intricately designed to guide the hands and hearts of those yearning to make a difference. This diverse and enriching bundle combines expertly designed courses, covering a wide range of essential healthcare topics. From foundational Healthcare Assistant training to specialised training in Care planning, Record-keeping, End-of-life Care, and Palliative Care, learners will gain a deep understanding of adult nursing principles. Additionally, this bundle explores Mental Health Nursing, Medical and Clinical Administration, Clinical Observation Skills, Nurse Prescribing, and Emergency Medicine, providing a holistic view of patient care across different settings. This nursing assistant bundle comprises the following courses: QLS-endorsed courses: Course 01: Diploma in Healthcare Assistant at QLS Level 5 Course 02: Certificate in Care Planning and Record-Keeping at QLS Level 3 CPD-QS-accredited courses: Course 03: Nursing Assistant Diploma Course 04: End-of-Life Care Training at QLS Level 4 Course 05: Adult Nursing Diploma Course 06: Palliative Care Worker Course 07: Health and Social Care, Level 3 Course 08: Mental Health Nursing Course 09: Medical and Clinical Administration Diploma Course 10: Clinical Observation Skills for Carers Course 11: Nurse Prescribing Diploma Course 12: Emergency Medicine-Paramedicine The "Nursing Assistant Diploma & Adult Nursing for Healthcare Assistant" training journey offers not just career advancement but a chance to make a meaningful impact on countless lives. Seize this opportunity to become a part of the UK's esteemed healthcare workforce, contributing to a healthier, brighter future for all by enrolling now! Learning Outcomes of the Nursing Assistant Course: Gain comprehensive knowledge of healthcare assistance and Nursing Assistant roles Develop expertise in care planning and record-keeping skills for a nursing assistant. Attain a Nursing Assistant Diploma, demonstrating proficiency in patient care. Specialise in end-of-life care with QLS Level 4 certification. Master palliative care is a key component of a nursing assistant's responsibilities. Acquire essential health and social care skills for your nursing assistant expertise. Why Prefer This Nursing Assistant Bundle? Opportunity to earn 2 certificates endorsed by the Quality Licence Scheme and another 10 accredited by CPDQS, which is completely free. Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown of the QLS-endorsed courses Course 01: Diploma in Healthcare Assistant at QLS Level 5 Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part: 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part: 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 02: Certificate in Care Planning and Record-Keeping at QLS Level 3 Module 01: Introduction to the Care Planning Process Module 02: Planning Care With the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*12 = £156) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99 * 2 = £60) QLS Endorsed Hard Copy Certificate: Free (For The First 2 Courses: Previously it was £208) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring healthcare assistants Nursing students Social care workers Registered nurses Career changers Paramedic aspirants Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Healthcare Assistant: £18,000 - £25,000 per year Nursing Assistant: £17,000 - £28,000 per year Palliative Care Worker: £21,000 - £33,000 per year Clinical Observer: £19,000 - £31,000 per year Nurse Prescriber: £25,000 - £45,000 per year Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Healthcare Assistant at QLS Level 5 Care Planning and Record-Keeping at QLS Level 3 Please note that International students have to pay an additional £10 as a shipment fee.

Dog Grooming course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Dog Grooming. Our course starts with the basics of Dog Grooming and gradually progresses towards advanced topics. Therefore, each lesson of this Dog Grooming is intuitive and easy to understand. So, stand out in the job market by completing the Dog Grooming course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Dog Grooming course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course Unit 01: Purpose of Dog Grooming Unit 02: Dog Anatomy and Different Dog Breeds Unit 03: Dog's Health and Safety Unit 04: Regular Care and Check-ups for Dogs Unit 05: Coat Types, Skin Disorders and Parasites Unit 06: Preparation for Grooming Unit 07: Basics of Grooming, Tools and Equipment Unit 08: Bathing and Drying Process Unit 09: First Aid and Emergencies Unit 10: Starting Your Own Dog Grooming Business Unit 11: Unearthing the Myths Unit 12: Regulations and Workplace Safety CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dog Grooming course. Requirements To enrol in this Dog Grooming course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Dog Grooming. Dog Groomer: £17,000 to £25,000 per year Pet Grooming Salon Manager: £20,000 to £30,000 per year Mobile Dog Groomer: £18,000 to £26,000 per year Pet Care Specialist: £16,000 to £24,000 per year Pet Store Grooming Consultant: £16,000 to £22,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview Whether you are a dog owner or want work in the pet care industry, learning dog grooming will be highly advantageous. Learn this valuable skill set from our comprehensive online Dog Grooming Training course. This course will provide exclusive training and help you become skilled in dog grooming in no time. The Dog Grooming Training is designed to provide you with an overall understanding of the subject. First, the course will introduce you to the history and purpose of dog grooming. Then you will learn to conduct a pre-grooming health assessment. In the next stage, you will get familiarised with the tools used for grooming. Finally, the course will end by delivering the fundamental techniques of dog grooming.  Enrol now and master the art of dog grooming! Course Preview Learning Outcomes Enrich your knowledge of dog grooming history Develop the skills required for pre-grooming health assessment Familiarise yourself with the tools and instruments needed for grooming Learn the essential grooming techniques Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Dog Grooming Pre-Grooming Health Assessment Who Should Take this Dog Grooming Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? The course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Dog Grooming Training Certification After completing and passing the After completing and passing the Dog Grooming Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Dog Grooming Training will equip you with effective skills and abilities and help you explore career paths such as  Dog Groomer Dog Trainer Veterinary Assistant Module 01: History And Purpose Of Dog Grooming History and Purpose of Dog Grooming 00:07:00 Module 02: Pre-Grooming Health Assessment Pre-Grooming Health Assessment 00:06:00 Module 03: Prepping The Grooming Area Prepping the Grooming Area 00:07:00 Module 04: Required Tools And Equipments For Grooming Required Tools and Equipment for Grooming 00:15:00 Module 05: Basic Grooming Techniques Basic Grooming Techniques 00:10:00 Module 06: Grooming Emergencies Grooming Emergencies 00:08:00 Order Your Certificate Order Your Certificates and Transcripts 00:00:00

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Dive into the fascinating world of Spanish structural language with the "Build Structures in Spanish - Structure 1 Course." This course is crafted to guide you through the essential building blocks of Spanish grammar and sentence construction. Whether you are a beginner aiming to form clear, correct sentences or someone looking to polish your foundational language skills, this course offers a well-organised pathway to mastering Spanish structure with confidence and clarity. From simple phrases to more complex arrangements, you’ll steadily gain the knowledge to express yourself accurately and with ease. Throughout this course, you will explore the core elements that shape Spanish communication, including sentence order, verb agreement, and essential connectors. Presented in a clear, accessible manner, the lessons avoid overwhelming jargon and focus instead on practical understanding that enhances your written and spoken Spanish. Perfect for self-learners and enthusiasts alike, this course promises an engaging and methodical approach that makes learning both effective and enjoyable — minus the confusion and unnecessary fluff. Prepare to elevate your Spanish skills in a way that’s as enjoyable as it is educational. Learning Outcomes: Understand the fundamental building blocks of Spanish sentence structure Gain knowledge of Spanish grammar rules and conventions Develop skills in reading, writing, and speaking Spanish Build confidence in communicating with Spanish speakers Prepare for more advanced Spanish language courses The Build Structures in Spanish - Structure 1 course is designed to provide learners with a comprehensive understanding of Spanish sentence structure and grammar rules. Through engaging activities, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to communicate with Spanish speakers. Upon completing this course, learners will have a solid foundation in the Spanish language and be prepared for more advanced courses. With a focus on developing practical skills in reading, writing, and speaking Spanish, this course is the key to unlocking your potential and achieving fluency. Build Structures in Spanish - Structure 1 Course Curriculum Introduction Section 01: Lesson 1 Section 02: Lesson 2 Section 03: Lesson 3 Section 04: Lesson 4 Section 05: Lesson 5 Section 06: Lesson 6 Section 07: Lesson 7 Section 08: Lesson 8 Section 09: Lesson 9 How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginner Spanish learners Intermediate learners seeking to solidify their foundational knowledge Anyone interested in learning Spanish sentence structure and grammar rules Individuals looking to improve their communication skills with Spanish speakers Students preparing for advanced Spanish language courses Career path Translator Foreign language teacher Tour guide Bilingual customer service representative Diplomat £20,000 - £50,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Certified Management Course Do you want to be a good Manager? If you’re looking for a complete professional training for managers, then look no further! We have a comprehensive certified managerial course for you taught by top industry professionals. All from the comfort of your own home. Join our training to gain managerial skills on how to become an effective leader, conduct business meetings professionally and improve your communication techniques. The course covers many key topics from a manager’s perspective, teaches you techniques for increasing efficiency, time management and introduces you to methods such as Agile, Kaizen and Waterfall. You will learn how to motivate employees, negotiate, deal with crisis situations and learn the legal basis of the labor code. Get started immediately upon purchasing the course. You are just a few clicks away from unlimited access to a library full of materials on our interactive platform. All of this will be taught by our industry-leading experts! Join the Business Management course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: George Darby An industry-leading expert Our Business Management expert is a person with extensive experience and skills in managing various types of businesses. As a manager, he saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, he specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. He developed skills and techniques which solved many of her clients’ problems. His management skills encompass a wide range of areas, including business strategy, operations, finance, marketing, human resources, and organizational development. Our expert also possesses strong leadership abilities and has the capacity to inspire others to strive for excellence. Overview of the course: Detailed Video presentations KPIs – Key Performance Indicators How to prioritize action, set key metrics and how to measure results and achieve success. Team Building and Performance Improvement Employee recruitment and team building. Building a sense of unity among employees and setting a mission. Basic Communication Techniques Soft skills in employee management. Emotional intelligence, conducting negotiations, organizational culture in a company, conflict resolution and counteraction bullying. Employee Motivation Manager and coach in one. Building a sense of mission in employees, effective and healthy motivation, achieving set goals through teamwork. Project Management Methods – Agile, Scurm, Waterfall Find out what each project management technique looks like. Three different methods: -Agile, -Scrum, -Waterfall. Choose which one is the most suitable for your needs. Training videos Conducting Business Meetings How to conduct meetings with employees, co-workers and clients. The basics of self-presentation and public speaking. Debriefing Conversations and Mastering Feedback Giving feedback to an employee. Effective debriefing and how to give constructive criticism.   Self-Presentation in Practice – Creating Your Own Image Building authority but also a friendly image as a leader. How to make an impact and consistently achieve high performance. Team Management Team management in practice. Setting goals, delegating tasks, taking responsibility and building a sense of unity among employees Project Management Step-by-step project management techniques in practice. Tests Tests and Repetitions of Acquired Knowledge After each module, a test awaits you to help you consolidate your knowledge. Final Exam At the end course, take a final test as a comprehensive summary of the knowledge and skills you have acquired. Tasks Tasks and Practical Exercises Practical tasks will put the acquired knowledge into practice. Create a team management strategy, analyze reports, or conduct a short case study. Course materials Additional Materials for Use in Daily Work Supplementary materials to use daily and useful applications for a manager. Business dress code, complete with practical advice and ready-made styles. The art of creating attractive presentations, patterns, and templates. A practical guide to communication and self-presentation in public speaking. Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Long gone are the days when the boss is seen as the enemy and the hierarchy of the company. A satisfied employee is an effective employee, which is why we need more good managers.Management training is ideal for professionals who work with people and manage a team or for those who would like to be promoted to manager in the future.During the course, you will gain extensive managerial competencies on topics such as team leadership techniques, project management and team building.How do you combine being a good manager, giving your employees support and share experiences, but always with authority and respect? Let us show you!In any company, effectively managing a team and building a sense of unity in a way that still allows you to give constructive criticism is key. Do you know how to deal with crisis situations? Promote your employees or give them their notice when necessary?And the most important question of all, how do you create the right environment for employees to grow and lead your team to perform above average and enjoy success?Find the answers to these questions and many more on this course!George DarbyBusiness Management Expert

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Getting Started   The method of study adopted for the Cybersecurity courses program is intended to guide the learners who wish to enhance their core capacities within the cybersecurity field. The result of the Cyber Security Diploma, an accepted UK qualification, is for the aspirants to expertise in the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights necessary for the present and future companies. Apart from this, we look forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning required for the industry. The qualification will: Train students for employment and Provide support to carry out various roles in the working environment. These Cybersecurity courses are meant for executives and leaders of the firm who are intended to attain business sustainability, profitability, security and safety. Employees are accountable for colleagues' and customer data across diverse business environments. The qualification will integrate culturally diverse concerns critical for handling and protecting business people, assets and infrastructure. It favours spotting, assessing and protecting people and data against the threats due to cyber-attacks and associated forces. Open-source information like websites, specialist books, journals, manuals, news articles, guidance, International Standards, and court documents is available for performing research to identify cyber-attack issues. The prime aim of the cybersecurity courses qualification is to protect confidential documents like business revenue premises for business travellers. Key Benefits   This qualification will bring you many vital benefits, such as; To understand the concept of Cyberattack Insight into Mobile Device and Data Security Issues and Risks Analysing various cyber security solutions Laws and regulations regarding computer and data use Knowledge enabling individuals to meet changing environments and risk   Key Highlights Are you striving to become a senior-level professional and gain cyber and information security knowledge? Then, the QUALIFI Level 2 Diploma in Business Beginners in Cyber Security is the ideal starting point for your career journey. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI Level 2 Diploma in Business Beginners in Cyber Security can open many career pathways including, but not limited to: Security consultant with an estimated average salary of £64,758 per annum IT security analyst with an estimated average salary of £30,000 per annum Ethical hackers with an estimated average salary of £33,100 per annum Computer forensics, with an estimated average salary of £23,000per annum Penetration tester with an estimated average salary of £25,700 per annum Security system administrator with an estimated average salary of £24,723 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following: Learners who have capabilities at Level 1 and Learners who have work experience in a business environment and express desire with apparent career goals; Learners who have capabilities at a level 2 qualification in another discipline and want to develop their careers in business management and risk management We also accommodate students with significant years of experience even though they do not possess formal qualifications. The criteria for admission will be through an interview for those who can demonstrate the skills to cope with the demands of the course. Progression Learners completing the QUALIFI Level 2 Diploma in Cyber Security Management and Operations will be eligible to: The QUALIFI Level 3 Diploma in Counter Terrorism for Business Management, or Directly Acquire employment in an associated profession. Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Cyber Security: What is 'Hacking'? Reference No : CSB01 Credit : 10 || TQT : 100 The unit helps you to know more about cybersecurity Hacking informations, and you will learn how hacking has emerged as a career option and what needs to be done to achieve mastery in hacking. The unit will provide insights into hacking techniques, strategies, study configuration, understand network types and enhance skills. UNIT2- CSB02 attack methods Reference No : CSM02 Credit : 10 || TQT : 100 The attack methods learning enables The attack methods learning enables individuals to meet changing environments and risks, and you will understand the attack methods enhance skills. UNIT3- Computer and Data Use: Laws and Regulations Reference No : CSB03 Credit : 10 || TQT : 100 The Unit can help you learn more about Computer and Data Use of Laws and Regulations and develop the knowledge, understanding and skills required for success in employment. UNIT4- Mobile Device and Data: Security issues and Risks Reference No : CSB04 Credit : 10 || TQT : 100 The Mobile Device and Data: Security issues and Risks in the unit learn how organizations and individuals seek to keep their mobile devices secure and protect the data on them, and you will develop your ability and improve knowledge and skills gained in the qualifications. UNIT5- Cyber Security Solutions Reference No : CSB05 Credit : 10 || TQT : 100 The unit develops skills and techniques, personal qualities and attributes essential for safe and secure performance on cybersecurity. And it helps you to know more about how do you manage cybersecurity, and you will also learn how to do this in practical. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course Overview: Picture this: You're in the heart of a bustling office, surrounded by stacks of paperwork and the hum of conversation. The clock strikes 5 o'clock, and everyone eagerly awaits their hard-earned wages. But behind the scenes, there's a silent hero who ensures that every employee receives their rightful pay on time, every time. That hero could be you! Welcome to the exciting world of Payroll Basics, where you'll learn the secrets of managing one of the most crucial aspects of your business. Did you know that payroll errors cost UK businesses billions annually? In fact, a recent study found that 82% of companies encounter payroll mistakes, leading to disgruntled employees, legal issues, and even financial penalties. That's why skilled payroll professionals are in high demand, ensuring accuracy, compliance, and employee satisfaction. With our Payroll Basics course, you'll become a master of this essential skillset, equipping you with the knowledge to succeed in the ever-evolving realm of payroll management. Enrol now, and let's start the journey! Key Features of the Course: CPD Certification: Upon completion, you'll receive a prestigious Continuing Professional Development (CPD) certificate, validating your expertise in payroll basics and enhancing your professional credentials. 24/7 Learning Assistance: Our dedicated support team will be available around the clock to assist you with any queries or challenges you may encounter during your learning journey. Interesting Learning Materials: Say goodbye to boring textbooks! Our engaging and interactive learning materials, including videos, case studies, and exercises, will keep you captivated and ensure you grasp the concepts effortlessly. Who is This Course For? This Payroll Basics course is perfect for anyone who aspires to excel in payroll management. Whether you're a recent graduate looking to kickstart your career or a small business owner eager to take control of your payroll responsibilities. Also, for an HR professional seeking to expand your skill set, this course is tailored to meet your needs. What You Will Learn: In this comprehensive Payroll Basics course, you will dive into the intricacies of payroll management through a series of carefully crafted modules. In Module 1: Payroll Basics, you will lay the foundation for your payroll journey, grasping the fundamental concepts and terminology for accurate payroll processing. Modules 2 and 3 will guide you through Company and Legislation Settings as you progress, ensuring you understand how to configure payroll systems to comply with legal requirements. Module 4: Pension Scheme Basics will demystify the complexities of pension schemes, providing you with the knowledge to handle pension contributions and administer pension-related processes effectively. Moving forward, Module 5: Pay Elements will explore the various components of employee pay, from wages and bonuses to deductions and benefits. As you navigate the course, you will master critical tasks such as adding existing and new employees in Modules 7 and 8. Module 9: Payroll Processing Basics will equip you with the skills to process payroll accurately and efficiently. Module 10: Entering Payments will delve into the intricacies of recording and managing employee payments. Throughout the course, you will also discover the importance of generating pre-update reports (Module 11) and updating records (Module 12) to ensure data accuracy and compliance. Modules 13 to 23 will also cover many topics, including e-submissions, payroll processing for specific months, managing employee records and reports, year-end procedures, and more. Why Enrol in This Course: Enrolling in our Payroll Basics course comes with many benefits. It has consistently received top-notch reviews from past learners who have transitioned into rewarding careers in payroll management. The course content is regularly updated to keep up with industry trends. Payroll management is a highly sought-after skill, with job opportunities spanning various industries. Requirements: No prior experience or qualifications are required to enrol in this Payroll Basics course. Bring your enthusiasm, dedication, and desire to learn, and we will guide you through the process. Career Path: Upon completing the Payroll Basics course, you'll possess the knowledge and skills to pursue various exciting career paths in the UK job market. Here are seven course-related professions, along with their average UK salaries: Payroll Administrator (£23,000 - £28,000 per year) Payroll Officer (£25,000 - £32,000 per year) Payroll Specialist (£30,000 - £40,000 per year) Payroll Manager (£35,000 - £50,000 per year) HR Officer with Payroll Responsibilities (£25,000 - £35,000 per year) Bookkeeper with Payroll Expertise (£20,000 - £30,000 per year) Certification: Upon completing the Payroll Basics course, you will receive a CPD certificate accredited by leading industry professionals. Enrol today in our Payroll Basics course and embark on an exciting journey towards becoming an indispensable payroll professional. Join thousands of satisfied learners who have already transformed their careers with us. Remember, the world of payroll awaits your arrival - are you ready to make your mark? Course Curriculum 23 sections • 23 lectures • 03:41:00 total length •Module 1: Payroll Basics: 00:10:00 •Module 2: Company Settings: 00:08:00 •Module 3: Legislation Settings: 00:07:00 •Module 4: Pension Scheme Basics: 00:06:00 •Module 5: Pay Elements: 00:14:00 •Module 6: The Processing Date: 00:07:00 •Module 7: Adding Existing Employees: 00:08:00 •Module 8: Adding New Employees: 00:12:00 •Module 9: Payroll Processing Basics: 00:11:00 •Module 10: Entering Payments: 00:12:00 •Module 11: Pre-Update Reports: 00:09:00 •Module 12: Updating Records: 00:09:00 •Module 13: e-Submissions Basics: 00:09:00 •Module 14: Process Payroll (November): 00:16:00 •Module 15: Employee Records and Reports: 00:13:00 •Module 16: Editing Employee Records: 00:07:00 •Module 17: Process Payroll (December): 00:12:00 •Module 18: Resetting Payments: 00:05:00 •Module 19: Quick SSP: 00:09:00 •Module 20: An Employee Leaves: 00:13:00 •Module 21: Final Payroll Run: 00:07:00 •Module 22: Reports and Historical Data: 00:08:00 •Module 23: Year-End Procedures: 00:09:00

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.