Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Scrum Master Exam Prep This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps
Animal care Have you ever wondered why your cat enjoys purring and scratching? Or why is your dog constantly chewing on your shoes? Whatever pet issue you have, this level 5 Animal care course will help you solve it. Gain a better understanding of your animal companions by training with this exclusive level 5 Animal care course. Completing this level 5 Animal care course will assist you in developing a solid understanding of animal care and the veterinary industry. The course will assist you in successfully learning the techniques of communicating with animals. Through this level 5 Animal care course you will gain a thorough understanding of animal anatomy and physiology, animal first aid, animal grooming, animal welfare and much more. This level 5 Animal care course will assist you in becoming an expert in a relevant field. Our world-class tutors will assist you in mastering Animal Care by answering any questions you may have along the way. So, add this course to your cart - master the sought-after skills and pave the way for your next breakthrough! Courses are included in this Level 5 Animal care Course Course 01: Level 5 Animal Care & Nutrition Course 02: Animal Care and Psychology Course 03: Pet Nutrition Diploma [ Note: Free PDF certificate as soon as completing the Level 5 Animal care course] Animal care Course Curriculum of Level 5 Animal care course Module 01: Animal Anatomy & Physiology Module 02: Animal Behaviour Module 03: Animal Welfare Module 04: Basics of Animal Health Module 05: Hygiene In Animal Care Module 06: Nutrition In Animal Care Module 07: The Primary Knowledge About Animal First Aid Module 08: Introduction to Animal Grooming Assessment Method of Animal care After completing each module of the Animal care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Animal care After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Animal care This level 5 Animal care course is ideal for anyone interested in Animal care. Requirements Animal care There are no specific requirements for this Animal care course because it does not require any advanced knowledge or skills. Career path Animal care
***24 Hour Limited Time Flash Sale*** Animal Care Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Animal Care Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Animal Care Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Animal Care Level 5 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Animal Care Level 5 Diploma Career Bundle: Course 01: Animal Care Course Course 02: Animal Carer & Behaviourist Certificate Course 03: Diploma in Exotic Animal Care Level 5 Course 04: Animal Diet & Nutrition Course 05: Pet First Aid Course 06: Animal Science Course 07: Animal Psychology Course Course 08: Veterinary Nursing Course 09: Veterinary Physiotherapy - Level 2 Course 10: Canine First Aid and CPR Course Course 11: Dog Health Care Course 12: Dog Parasite Care Course 13: Dog Nutrition Course 14: Dog Training - Natural Remedies for Health & Dog Training Course 15: Setting Up Your Dog Grooming Business Course 16: Dog Walking & Pet Sitting Course 17: Canine Communication Course Course 18: Dog Training Course 19: Dog Training - Feed Your Dog A Raw Diet Course 20: Dog Grooming Course 21: Dog Agility Course 22: Dog Fostering Course 23: Cat Behavior Rectification & Cat Health Care Course 24: Healthy Horse and Stable Management Course 25: Horse Care Training Course 26: Equine Behaviour and Psychology Course 27: Wildlife Rescue and Rehabilitation Course Course 28: Causes & Spread of Infection Course 29: Zoology Course 30: Dog Walking Business: Launch Your Own Canine Company With Animal Care Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Animal Care Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Animal Care Level 5 Diploma? Free CPD Accredited Certificate upon completion of Animal Care Level 5 Diploma Get a free student ID card with Animal Care Level 5 Diploma Lifetime access to the Animal Care Level 5 Diploma course materials Get instant access to this Animal Care Level 5 Diploma course Learn Animal Care Level 5 Diploma from anywhere in the world 24/7 tutor support with the Animal Care Level 5 Diploma course. Start your learning journey straightaway with our Animal Care Level 5 Diploma Training! Animal Care Level 5 Diploma premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Animal Care Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Animal Care Level 5 Diploma course. After passing the Animal Care Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Animal Care Level 5 Diploma course is ideal for: Students seeking mastery in Animal Care Level 5 Diploma Professionals seeking to enhance Animal Care Level 5 Diploma skills Individuals looking for a Animal Care Level 5 Diploma-related career. Anyone passionate about Animal Care Level 5 Diploma Requirements This Animal Care Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Animal Care Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
Child abuse is a serious and growing problem that affects children from all backgrounds and social classes. Child abuse is a serious and growing problem that affects children from all backgrounds and social classes. Our 'Child Welfare: A Complete Training on Protecting Children from Abuse' course will provide you with a deep understanding of the different types of child abuse, how to identify them, and how to prevent them. The course is designed to help you become an advocate for children's rights and protection. Enrolling in this course will be an investment in your personal and professional development, and will enable you to make a real difference in the lives of vulnerable children. Learning Outcomes: By the end of this course, you will have developed the following skills and knowledge: Identifying and understanding the signs of neglect and abuse. Understanding the different types of bullying and their effects on children. Recognizing grooming behaviours and how to intervene. Developing effective strategies to prevent and respond to child abuse. This 'Child Welfare: A Complete Training on Protecting Children from Abuse' course is an online programme designed to equip learners with the necessary knowledge and skills to protect children from abuse. This course is divided into three modules, which cover the different types of abuse that children may face. In these modules, you will learn about the various signs and symptoms of child abuse, including physical, emotional, and sexual abuse. You will also learn about bullying and its effects on children, as well as grooming behaviours and how to intervene. Our course is designed to empower you to become a child welfare advocate and to promote the welfare and rights of vulnerable children. Certification Upon completion of the Child Welfare: A Complete Training on Protecting Children from Abuse course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Parents and guardians who want to learn how to protect their children from abuse and neglect. Childcare professionals who want to enhance their skills and knowledge in safeguarding children. Social workers who want to stay updated with the latest developments in child welfare. Anyone interested in learning how to identify and prevent child abuse and neglect. Career path The 'Child Welfare: A Complete Training on Protecting Children from Abuse' course will equip you with valuable knowledge and skills that are applicable in a wide range of professions, including: Child Protection Officer: £24,000 to £50,000 per annum Social Worker: £24,000 to £40,000 per annum School Counsellor: £20,000 to £38,000 per annum Family Support Worker: £18,000 to £28,000 per annum
Embark on a transformative journey with our exclusive training course, 'Animal Welfare: An Exclusive Training Course.' Delve into the ethical, legal, and practical dimensions of compassionate animal care, exploring topics from responsible breeding to marine welfare. Become an advocate for the well-being of diverse species, gaining insights into the interconnectedness between human actions, animal welfare, and the preservation of our shared ecosystems. Join us in fostering a world where ethical practices and informed care create a harmonious balance between humans and our fellow beings.
Overview Safeguarding Children: Internet Safety Awareness is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Safeguarding Children: Internet Safety Awareness and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: The Concept of Internet Safety for the children The Concept of Internet Safety for the Children 00:48:00 Module 2: The Concept of Privacy and Appropriate Online Content The Concept of Privacy and Appropriate Online Content 00:35:00 Module 3: Cyberbullying Cyberbullying 00:41:00 Module 4: Internet Grooming Internet Grooming 00:43:00 Module 5: Appropriate Measures for Safeguarding Your Child Appropriate Measures for Safeguarding Your Child 00:28:00 Module 6: Safe Use of Social Media Safe Use of Social Media 00:18:00 Module 7: Mobile Device Safety Mobile Device Safety 00:21:00 Module 8: Tools and Tips for Monitoring Child's Internet Use Tools and Tips for Monitoring Child's Internet Use 00:20:00 Module 9: Identifying, Preventing and Overcoming Internet Addiction Identifying, Preventing and Overcoming Internet Addiction 00:21:00
***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Protect your child from internet grooming and internet addiction with this course. In this Safeguarding and Protecting Children: Online Safety and Cybercrime course, you'll learn how to ensure their safety when using the internet, social media, mobile phone and more. This Safeguarding and Protecting Children: Online Safety and Cybercrime course will teach you the appropriate measures to ensure internet safety for children. It will educate you about cyberbullying, internet grooming, social media safety and mobile device safety. On top of that, it will provide excellent tips on monitoring children's internet use and helping them overcome their internet addiction. Learning Outcomes Train yourself in safeguarding children online Understand how to teach children about social media safety Find excellent tips on monitoring children's internet use Learn the methods to help children control internet addiction What will Make You Stand Out? On completion of this Safeguarding and Protecting Children online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Safeguarding Trafficked Children Infant Mental Health and Early Attachment Assessing Need and Providing Early Help Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Safeguarding and Protecting Children course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Safeguarding and Protecting Children course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Safeguarding and Protecting Children course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.
Overview With the ever-increasing demand for Bird Watching 101 Training in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Bird Watching 101 Training may be. Learning about Bird Watching 101 Training or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Bird Watching 101 Training . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Bird Watching 101 Training is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Bird Watching 101 Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Bird Watching 101 Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Bird Watching 101 Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Bird Watching 101 Training , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Bird Watching 101 Training , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Bird Watching 101 Training , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Bird Watching 101 Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Chapter 1 Watching Birds Chapter 1 Watching Birds 00:00 Chapter 2 Equipment Chapter 2 Equipment 00:00 Chapter 3 Finding Different Types of Birds Chapter 3 Finding Different Types of Birds 00:00 Chapter 4 Finding and Feeding Birds Chapter 4 Finding and Feeding Birds 00:00 Chapter 5 Bird Grooming and Housing Chapter 5 Bird Grooming and Housing 00:00 Chapter 6 Landscaping Chapter 6 Landscaping 00:00