Discover how carbon pricing, tax, and trading policies shape the energy transition. Join Energy Edge's course for insights into global carbon policies today!
Phoenix pottery and Art Studio is an Artist owned studio, offering pottery and art/craft classes in Cheshire. We have a range of pottery classes and ceramic art workshops, for beginners to experienced. We are close to the towns of Warrington, Wigan, St Helens and cities of Liverpool and Manchester . With easy motorway access from, M6 , M62 and East Lancs Rd.
Enhance your knowledge with EnergyEdge's course on topsides processing systems. Enroll now to gain valuable skills and knowledge.
Gain valuable insights into LNG shipping economics and freight cost calculations with EnergyEdge's engaging classroom training course.
Enhance your knowledge of LNG markets, pricing, and risk management with EnergyEdge's comprehensive classroom training. Join now!
Enhance your knowledge with Energy Edge's course on methanol bunkering and fuel cell technology for vessels. Enroll now!
Discover Energy Edge's course on decarbonising maritime propulsion. Enhance your knowledge with our virtual instructor-led training for sustainable maritime solutions.
Enhance your competency in the energy industry with EnergyEdge's classroom training on competency management assurance. Enroll now!
CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental
Enhance your knowledge of exploration and production in oil & gas with EnergyEdge's course. Ideal for new engineers and non-technical professionals.