Are you looking to enhance your Hospitality and Tourism Management skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality and Tourism Management will assist you in producing the best possible outcome by mastering the Hospitality and Tourism Management skills. The Hospitality and Tourism Management is for those who want to be successful. In the Hospitality and Tourism Management, you will learn the essential knowledge needed to become well versed in Hospitality and Tourism Management. Our Hospitality and Tourism Management starts with the basics of Hospitality and Tourism Management and gradually progresses towards advanced topics. Therefore, each lesson of this Hospitality and Tourism Management is intuitive and easy to understand. Why would you choose the Level 3 Diploma in Hospitality and Tourism Management from Compliance Central: Lifetime access to Hospitality and Tourism Management materials Full tutor support is available from Monday to Friday with the Hospitality and Tourism Management Learn Hospitality and Tourism Management skills at your own pace from the comfort of your home Gain a complete understanding of Hospitality and Tourism Management Accessible, informative Hospitality and Tourism Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Hospitality and Tourism Management Study Hospitality and Tourism Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Hospitality and Tourism Management Improve your chance of gaining in demand skills and better earning potential by completing the Hospitality and Tourism Management Hospitality and Tourism Management Curriculum Breakdown of the Hospitality and Tourism Management Hospitality Management Module 01: Introduction Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment Module 04: The Process of Development and Training Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality Module 09: Marketing in Travel and Tourism Business Module 10: Accounting Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Travel and Tourism Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hospitality and Tourism Management helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Hospitality and Tourism Management. It is also great for professionals who are already working in Hospitality and Tourism Management and want to get promoted at work. Requirements To enrol in this Hospitality and Tourism Management, all you need is a basic understanding of the English Language and an internet connection. Career path The Hospitality and Tourism Management will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Hospitality and Tourism Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Are you looking to enhance your Special Educational Needs Coordinators in Early Years Settings skills? If yes, then you have come to the right place. Our comprehensive course on Special Educational Needs Coordinators in Early Years Settings will assist you in producing the best possible outcome by mastering the Special Educational Needs Coordinators in Early Years Settings skills. The Special Educational Needs Coordinators in Early Years Settings course is for those who want to be successful. In the Special Educational Needs Coordinators in Early Years Settings course, you will learn the essential knowledge needed to become well versed in Special Educational Needs Coordinators in Early Years Settings. Our Special Educational Needs Coordinators in Early Years Settings course starts with the basics of Special Educational Needs Coordinators in Early Years Settings and gradually progresses towards advanced topics. Therefore, each lesson of this Special Educational Needs Coordinators in Early Years Settings course is intuitive and easy to understand. Why would you choose the Special Educational Needs Coordinators in Early Years Settings course from Compliance Central: Lifetime access to Special Educational Needs Coordinators in Early Years Settings course materials Full tutor support is available from Monday to Friday with the Special Educational Needs Coordinators in Early Years Settings course Learn Special Educational Needs Coordinators in Early Years Settings skills at your own pace from the comfort of your home Gain a complete understanding of Special Educational Needs Coordinators in Early Years Settings course Accessible, informative Special Educational Needs Coordinators in Early Years Settings learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Special Educational Needs Coordinators in Early Years Settings Study Special Educational Needs Coordinators in Early Years Settings in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Special Educational Needs Coordinators in Early Years Settings Course Special Educational Needs Coordinators in Early Years Settings Curriculum Breakdown of the Special Educational Needs Coordinators in Early Years Settings Course Module 01: Introduction to SEN Co-ordination Module 02: The SENCO Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Special Educational Needs Coordinators in Early Years Settings course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Special Educational Needs Coordinators in Early Years Settings. It is also great for professionals who are already working in Special Educational Needs Coordinators in Early Years Settings and want to get promoted at work. Requirements To enrol in this Special Educational Needs Coordinators in Early Years Settings course, all you need is a basic understanding of the English Language and an internet connection. Career path The Special Educational Needs Coordinators in Early Years Settings course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Special Educational Needs Coordinators in Early Years Settings. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Follow your dreams by enrolling on the Animal Care for Exotic Animals course today and develop the experience, skills and knowledge you need to enhance your expert development. Animal Care for Exotic Animals will help you arm yourself with the qualities you need to work towards your dream job. Study the Animal Care for Exotic Animals training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Animal Care for Exotic Animals course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Animal Care for Exotic Animals course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Animal Care for Exotic Animals course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Animal Care for Exotic Animals course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Animal Care for Exotic Animals course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Animal Care for Exotic Animals course. The Animal Care for Exotic Animals course is designed by industry experts and is tailored to help you learn new skills with ease. The Animal Care for Exotic Animals is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Animal Care for Exotic Animals when it suits you. Access the Animal Care for Exotic Animals course modules from any internet-enabled device, including computers, tablets, and smartphones. The Animal Care for Exotic Animals course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Animal Care for Exotic Animals now and start learning instantly! What You Get Out Of Studying Animal Care for Exotic Animals With Janets Free PDF certificate upon successful completion of the Animal Care for Exotic Animals Full one-year access to Animal Care for Exotic Animals Course materials Instant assessment results with the Animal Care for Exotic Animals Full tutor support available from Monday to Friday with the Animal Care for Exotic Animals Study the Animal Care for Exotic Animals at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Animal Care for Exotic Animals Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Animal Care for Exotic Animals Study the Animal Care for Exotic Animals in your own time through your computer, tablet or mobile device Improve your chance of gaining expert skills and better earning potential by completing the Animal Care for Exotic Animals Description The Animal Care for Exotic Animals training course is delivered through Janets' online learning platform. Access the Animal Care for Exotic Animals content from any internet-enabled device whenever or wherever you want to. The Animal Care for Exotic Animals course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Animal Care for Exotic Animals is ideal for those who already work in this sector or are an aspiring expert. This Animal Care for Exotic Animals course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Animal Care for Exotic Animals is open to all students and has no formal entry requirements. To study the Animal Care for Exotic Animals course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Animal Care for Exotic Animals is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Animal Care for Exotic Animals and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Module 01: Introduction to Care and Animal Welfare of All Species Module 01: Introduction to Care and Animal Welfare of All Species 00:27:00 Module 02: Basic Animal Health Module 02: Basic Animal Health 00:23:00 Module 03: Hygiene Module 03: Hygiene 00:23:00 Module 04: First Aid for Animals Module 04: First Aid for Animals 00:26:00 Module 05: Exotic Animals and Zoonotic Diseases Module 05: Exotic Animals and Zoonotic Diseases 00:20:00 Module 06: Learning about Horses Module 06: Learning about Horses 00:25:00 Module 07: Learning about Birds Module 07: Learning about Birds 00:23:00 Module 08: Caring Rabbits & Guinea-Pigs Module 08: Caring Rabbits & Guinea-Pigs 00:19:00 Module 09: Care of Chipmunks, Chinchillas and Degus Module 09: Care of Chipmunks, Chinchillas and Degus 00:56:00 Module 10: More about Ornamental Fish Module 10: More about Ornamental Fish 00:29:00 Module 11: Taking Care of Amphibians Module 11: Taking Care of Amphibians 00:19:00 Module 12: Specific information on Reptiles Module 12: Specific information on Reptiles 00:22:00 Mock Exam Mock Exam - Animal Care for Exotic Animals 00:20:00 Final Exam Final Exam - Animal Care for Exotic Animals 00:20:00 Assignment Assignment - Animal Care For Exotic Animals 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Do you find yourself second-guessing your writing? Are you looking to impress with flawless communication? Whether you're writing an email, drafting a report, or crafting the next great novel, impeccable English is your key to success. Our English Grammar and Language: Spelling, Punctuation, and Grammar course is your perfect companion. According to Reed a Copywriter can earn from £28,000 to £33,000 in a year depending on qualification, experience, location and other factors. Enrol now in our English Grammar and Language: Spelling, Punctuation, and Grammar course and don't let grammatical errors hold you back. Empower yourself with the knowledge and skills to write confidently and correctly. Key Features This English Grammar and Language Course Includes: This English Grammar and Language Course is CPD Certified Free Certificate from Reed CIQ Approved English Grammar and Language Course Developed by Specialist Lifetime Access Course Curriculum English Grammar and Language Course: Module 1: Introduction to English Grammar Module 2: Essential Concepts in English Grammar Module 3: Understanding Sentences and Their Types in English Grammar Module 4: Exploring Voice, Tense, and Person in English Grammar Module 5: Investigating Questions in English Grammar Module 6: Punctuation and Capitalization in English Module 7: Spelling in the English Language Learning Outcomes This English Grammar and Language Course : Understand basic English Grammar terminology and sentence structure. Grasp foundational principles of English Grammar for effective communication. Identify and construct various sentence types in written communication. Analyse and apply nuances of voice, tense, and person. Formulate and analyse questions using appropriate grammatical structures. Apply correct punctuation and capitalization for clear written expression. Demonstrate proficiency in spelling through practical exercises. Identify and rectify common English Grammar mistakes for polished writing. CPD 10 CPD hours / points Accredited by CPD Quality Standards English Grammar and Language: Spelling, Punctuation, and Grammar 44:00 1: Module 1: Introduction to English Grammar 02:00 2: Module 2: Essential Concepts in English Grammar 07:00 3: Module 3: Understanding Sentences and Their Types in English Grammar 04:00 4: Module 4: Exploring Voice, Tense, and Person in English Grammar 02:00 5: Module 5: Investigating Questions in English Grammar 06:00 6: Module 6: Punctuation and Capitalization in English 11:00 7: Module 7: Spelling in the English Language 10:00 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This English Grammar and Language: Spelling, Punctuation, and Grammar course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of English Grammar and Language: Spelling, Punctuation, and Grammar. Moreover, this course is ideal for: Individuals seeking foundational English grammar knowledge. Students aiming to enhance written communication skills. Professionals desiring improved grammatical proficiency. Non-native English speakers striving for language refinement. Anyone preparing for exams requiring English language competency. Requirements There are no requirements needed to enrol into this English Grammar and Language: Spelling, Punctuation, and Grammarcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this English Grammar and Language: Spelling, Punctuation, and Grammar course. Career path After finishing this English Grammar and Language: Spelling, Punctuation, and Grammar course you will have multiple jobs waiting. Some of the Job sectors of English Grammar and Language: Spelling, Punctuation, and Grammar are: Content Writer - £20K to £35K/year English Language Teacher - £25K to £40K/year Proofreader - £18K to £30K/year Editor - £25K to £45K/year Copywriter - £22K to £40K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Have you ever wondered how stores influence your shopping behaviour? Discover the secrets that marketers use to make shoppers buy! In an age of self-service stores, saturated markets, and ever more demanding customers, the creative and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In this visual merchandising course, you will be introduced to the marketing secrets of how colours, scents, store layouts, and merchandise presentations influence our purchase decisions. You will learn to understand shopping behaviour and how to optimise the design of retail stores and service environments to increase customer satisfaction and sales. Also, discover lucrative opportunities in Visual Merchandising and Retail Display. With salaries ranging from £16K to £50K annually, this dynamic sector welcomes skilled professionals in store layout design, display coordination, and visual enhancement. Join this industry to contribute visually captivating displays and enjoy rewarding career growth. Why would you choose the Visual Merchandising course from Compliance Central: Lifetime access to Visual Merchandising course materials Full tutor support is available from Monday to Friday with the Visual Merchandising course Learn Visual Merchandising skills at your own pace from the comfort of your home Gain a complete understanding of Visual Merchandising course Accessible, informative Visual Merchandising learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Visual Merchandising course Study Visual Merchandising in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Visual Merchandising course Visual Merchandising Curriculum Breakdown of the Visual Merchandising Course Course Outline: Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Visual Merchandising Course Learning Outcomes: Grasp fundamental concepts for effective visual merchandising strategies. Plan layouts considering traffic flow, product placement, and experience. Design appealing exteriors with attention to signage and curb appeal. Arrange merchandise, optimise space, and enhance overall store aesthetics. Utilise mannequins to showcase products and create compelling narratives. Select and place fixtures for functional and aesthetic product presentation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Visual Merchandising 13:49 1: Introduction to Visual Merchandising 13:49 Store Layouts 08:43 2: Store Layouts 08:43 Exterior Design 10:15 3: Exterior Design 10:15 In-Store Design 14:14 4: In-Store Design 14:14 Mannequins in Visual Merchandising 12:28 5: Mannequins in Visual Merchandising 12:28 Display Fixtures 08:14 6: Display Fixtures 08:14 Order Your CPD Quality Standard Certificate (Optional) 01:00 7: CPD Certificate (Optional) 01:00 Who is this course for? The Visual Merchandising course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Visual Merchandising. It is also great for professionals who are already working in Visual Merchandising and want to get promoted at work. Requirements To enrol in this Visual Merchandising course, all you need is a basic understanding of the English Language and an internet connection. Career path Visual Merchandiser: £20,000 to £40,000 per year Retail Store Manager: £25,000 to £45,000 per year Visual Display Designer: £22,000 to £40,000 per year Retail Buyer: £25,000 to £45,000 per year Marketing Coordinator: £20,000 to £35,000 per year E-commerce Merchandiser: £22,000 to £40,000 per year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99
Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you looking to enhance your Building Quantity Surveying & Construction Cost Estimation skills? If yes, then you have come to the right place. Our comprehensive course on Building Quantity Surveying & Construction Cost Estimation will assist you in producing the best possible outcome by mastering the Building Quantity Surveying & Construction Cost Estimation skills. The Building Quantity Surveying & Construction Cost Estimation course is for those who want to be successful. In the Building Quantity Surveying & Construction Cost Estimation course, you will learn the essential knowledge needed to become well versed in Building Quantity Surveying & Construction Cost Estimation. Our Building Quantity Surveying & Construction Cost Estimation course starts with the basics of Building Quantity Surveying & Construction Cost Estimation and gradually progresses towards advanced topics. Therefore, each lesson of this Building Quantity Surveying & Construction Cost Estimation course is intuitive and easy to understand. Why would you choose the Building Quantity Surveying & Construction Cost Estimation course from Compliance Central: Lifetime access to Building Quantity Surveying & Construction Cost Estimation course materials Full tutor support is available from Monday to Friday with the Building Quantity Surveying & Construction Cost Estimation course Learn Building Quantity Surveying & Construction Cost Estimation skills at your own pace from the comfort of your home Gain a complete understanding of Building Quantity Surveying & Construction Cost Estimation course Accessible, informative Building Quantity Surveying & Construction Cost Estimation learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Building Quantity Surveying & Construction Cost Estimation bundle Study Building Quantity Surveying & Construction Cost Estimation in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Building Quantity Surveying & Construction Cost Estimation Course Improve your chance of gaining in demand skills and better earning potential by completing the Building Quantity Surveying & Construction Cost Estimation Building Quantity Surveying & Construction Cost Estimation Curriculum Breakdown of the Building Quantity Surveying Course Module 01: Quantity Survey: An Introduction Module 02: Development of the Quantity Surveyor Module 03: Quantity Surveying Measurement Module 04: Cost Management Module 05: Pricing and Operational Estimation Module 06: Contract Management and Tendering Module 07: Procurement and Bill Preparation Module 08: Predicting Potential Risk and Management Module 09: Regulation and Control Module 10: Report Writing Curriculum Breakdown of the Construction Cost Estimation Course Module 01: Introduction to Construction Management Module 02: Cost Estimation Module 03: Role of Cost Estimator and New Aspects of Cost Estimation Module 04: Elements and Factors influencing Cost Estimation Module 05: Cost Estimation in Construction Industry Module 06: Cost Management Module 07: Management of Material for construction CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Building Quantity Surveying & Construction Cost Estimation course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Building Quantity Surveying & Construction Cost Estimation. It is also great for professionals who are already working in Building Quantity Surveying & Construction Cost Estimation and want to get promoted at work. Requirements To enrol in this Building Quantity Surveying & Construction Cost Estimation course, all you need is a basic understanding of the English Language and an internet connection. Career path The Building Quantity Surveying & Construction Cost Estimation course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Building Quantity Surveying & Construction Cost Estimation. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
This talk with author Ann-Marie Marchant will help illuminate how to navigate this journey of awakening, and share with you a deeper understanding of the stages, phases, common themes and break throughs that come from this profound experience of deep and lasting change.
In this Psychology Diploma, you will initially learn how to identify different signs of emotions, stress and anxiety. Following that, you will learn about the theories of psychology and grasp the notions of cognitive theory and developmental psychology. Besides, you will also explore the reasons behind people's strange behaviour and discover what causes anxiety, depression, and other emotional disorders, and how to deal with these issues when a person is affected by these. By the time you complete this course, you will successfully develop your understanding of human psychology and advance your study to the next level. If psychology interests you, then taking this comprehensive course can hugely benefit you. So, enrol now and explore all the ins and outs of psychology from today. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Psychology Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic background to learn more on this subject.