809 Grammar courses delivered Online

What will you learn in this course? Understand newspaper articles, the news and lectures and participate in discussions on a wide range of professional and specialised topics. Communicate with native speakers in all situations - everyday and formal. Deal with simple and more complex situations related to education, health system etc. Understand a wide range of simple and demanding texts and easily identify any information presented. Express yourselves spontaneously. Use language effectively for social, academic, and professional purposes. The main topics to be covered in this course are about emotions, images, mind, learning, modern life, truth & lies, technology, environment, greek culture and much more...

Level 5 Diploma(FREE QLS Endorsed Certificate)| 14 CPD Courses+14 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Early Years Foundation Stage (EYFS) & Teaching Assistant Diploma - CPD Certified Are you passionate about working with young children? Do you dream of making a positive impact on their development and learning? If so, then the field of Early Years Teaching Assistance in the UK is calling your name! The demand for Early Years Teaching Assistants is skyrocketing, with schools, nurseries, and educational institutions seeking qualified professionals who can provide exceptional support and guidance to children during their crucial early years. According to recent statistics, the demand for skilled Early Years Teaching Assistants has grown by a staggering 30% over the past two years, creating an abundance of rewarding career opportunities in this field. We proudly offer 18 courses within the Early Years Foundation Stage (EYFS) & Teaching Assistant Diploma bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Early Years Foundation Stage (EYFS) Course 02: Teaching Phonics Course 03: Certificate in Teaching & Training Course 04: Educational Psychology & Development Course Course 05: Understanding Autism Course 06: ADHD Awareness Training Course 07: Dyslexia Awareness Training Course 08: Education and Childcare Course 09: Teaching Assistant Course 10: Challenging Behaviour in Children Course 11: Lesson Planning for Teaching Course 12: Child Attachment Course Course 13: Child Psychology Diploma Course 14: Complete Communication Skills Master Class Course 15: SENCO - Special Educational Needs Coordination Course Course 16: Introduction to English Spelling, Punctuation, and Grammar Training Course 17: Remote Teaching Strategies Course 18: Education & Pedagogy In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of Early Years Foundation Stage (EYFS) & Teaching Assistant : Develop the skills to support and guide young children effectively with this Early Years Teaching Assistant bundle Master the principles and policies of the Early Years Foundation Stage with this Early Years Teaching Assistant bundle Acquire knowledge and strategies to support children with autism and ADHD with this Early Years Teaching Assistant bundle. Learn to plan and deliver engaging lessons for early learners with this Early Years Teaching Assistant bundle. Gain proficiency in teaching phonics for early reading and writing with this Early Years Teaching Assistant bundle. Explore child psychology for creating nurturing environments with this Early Years Teaching Assistant bundle. Enhance communication for building relationships with children, parents, and colleagues with this Early Years Teaching Assistant bundle. Develop skills for supporting children with special educational needs with this Early Years Teaching Assistant bundle. Why Prefer This Early Years Teaching Assistant Diploma? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Early Years Foundation Stage (EYFS) & Teaching Assistant Diploma Our "Early Years Foundation Stage (EYFS) & Teaching Assistant Diploma" bundle is designed to equip you with the comprehensive theoretical knowledge you need to excel in the field of early childhood education. From understanding the EYFS framework to acquiring insights into child psychology, this bundle covers it all. Each course in this Early Years Foundation Stage (EYFS) & Teaching Assistant bundle aims to unravel the complexity of child development, learning disorders, and effective teaching strategies. It even covers the essential facets of lesson planning and special education needs coordination, ensuring a holistic learning experience. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring educators interested in early childhood education. Professionals working in childcare or educational settings looking to deepen their theoretical knowledge. Requirements Early Years Foundation Stage (EYFS) & Teaching Assistant Career path Early Years Teacher Teaching Assistant Educational Psychologist Special Educational Needs Coordinator Childcare Centre Manager Child Psychologist Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

One to One English Book Club. Practise and develop your English online in this individual English book club course.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: The CPD Certification Service Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will provide you with an enriching journey of the Arabic language from beginner to advanced. From this course, you will learn Arabic grammar, vocabulary, pronunciation and basic conversational skills allowing you to communicate fluently and confidently in Arabic. This course at a glance Accredited by CPD UK Boost your career in the Arabic language Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why Arabic Course Beginner To Advanced right for you? This interactive online course is designed for those who want to learn the Arabic language and understand the Arabic layout/keyboard, pronouns, pronunciation, letters, and examples. You will learn how to connect letters in Arabic, understand hamza, how to read words, write letters, and understand Arabic vowels. This extensive course will give you a broad knowledge of Arabic verbs, numbers, singular and plural sentences, and useful words to use in daily conversation. You will also gain deep knowledge of Arabic countries, possessive pronouns, and how to conjugate regular verbs. This Arabic language course is about spoken Arabic. By the end of the course, you will gain the required skills and knowledge to converse in Arabic and understand Arabic words, family members, countries, numbers, and grammar. Arabic Course Beginner To Advanced Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   Course Curriculum How It Works How It Works Hello! How Are You? Introduction The Pronouns How Are You. Yes, I'm Fine The Eastern Arabic of This Section What's Your Name? Lesson 1 the Negative in Arabic Lesson 2 What's Your Name Lesson 3 Nice to Meet You Lesson 4 Thanks! The Greeting in Arabic Lesson 1 I'm Grateful Lesson 2 Excuse-me Lesson 3 Good Morning Lesson 4 Good Night I Speak a Little Arabic Lesson 1 How Are You Doing Lesson 2 Verb to Speak Lesson 3 I'm Doing Well Lesson 4 I Speak Arabic Well but I Speak Better English Do You Speak Arabic? lesson 1 nice to meet you Lesson 2 You speak Arabic well Lesson 3 Do you speak Arabic miss. Lesson 4 Excuse-me miss Where Are You From? Lesson 1 Where Are You From Lesson 2 I'm From …. Countries and Nationalities I Have to Go Now I Have to Go Now See You Later See You Later Numbers Part 1 What's Your Phone Number. Numbers Part 2 Lesson 10 How Much Does It Cost Time Part 1 What Time is It Time Part 2 Time Part 2 Who should take this course? This comprehensive Arabic beginner to advanced course is ideal for those who are interested in learning an additional language in addition to the native language and want to stand out from others. It is suitable for those who want to understand the dialects of Arabic, numbers, time, and daily conversation. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course offers practical guidance on transitioning to a vegan diet, from meal planning to sourcing ingredients. In this course, you will learn the science behind plant-based nutrition and explore a variety of delicious recipes. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the communication process Know barriers to effective communication Understand the role of active listening Know the role of body language Learn how to write effective emails Understand various questioning techniques Know basic grammar for business writing Learn how to fix common word choice errors Understand the verb tenses and basic grammar for business writing Learn how to write emails to co-workers of managers Why Communication Skills Course right for you? This online communication skills course is best suited for those who are willing to upgrade their communication skills and become successful in life. You will be introduced to the benefits of communication and the process of heightening your communication skills. This online communication skills training course will provide you with a comprehensive understanding of the key principles of communication by introducing you to various tips and techniques for improving communication. By the end of this course, you will learn the skills required to communicate efficiently and will also develop the knowledge and skills needed to become a confident communicator. Communication Skills Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Winning With Communication Introduction To Communication - Goals & Benefits Key Principles of Communication We Are ALWAYS Communicating Fundamentals of Communication - Part 1 Fundamentals of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions Who should take this course? This comprehensive course is suitable for those who want to master business communication skills, verb tenses and process to fix common word choice errors. It is ideal for those who want to pursue their career in the field of business communication. Entry Requirements There are no academic entry requirements for this communication skills course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This communications skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Give a compliment to your career and take it to the next level. This The Formula to Talk with Strangers will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this The Formula to Talk with Strangers will help you keep ahead of the pack. The The Formula to Talk with Strangers incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this The Formula to Talk with Strangers will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the The Formula to Talk with Strangers, you can equip yourself with the essentials to keep you afloat into the competition. Along with this The Formula to Talk with Strangers course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This The Formula to Talk with Strangers Bundle Consists of the following Premium courses: Course 01: The Formula to Talk with Strangers Course 02: Assertiveness and Self Confidence Development Course 03: Eloquence Course: Discover Your Confident and Powerful Voice Course 04: Cross-Cultural Awareness Training Course 05: Emotional Intelligence and Human Behaviour Course 06: Public Speaking and Presentation Skill Course Course 07: Effective Communication Skills Course 08: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 09: Anti Social Behaviour Course 10: Workplace Confidentiality Course 11: Conflict Management As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the The Formula to Talk with Strangers to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this The Formula to Talk with Strangers: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of The Formula to Talk with Strangers Bundle Course 01: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 02: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 03: Eloquence Course: Discover Your Confident and Powerful Voice Module 01: Introduction Module 02: Impress Hook Your Audience Module 03: Eloquence Choose Your Word Wisely Part 01 Module 04: Eloquence Choose Your Word Wisely Part 02 Module 05: Eloquence Choose Your Word Wisely Part 03 Module 06: Impress Build Relationships Module 07: Eloquence Master Your Tone of Voice Part 01 Module 08: Eloquence Master Your Tone of Voice Part 02 Module 09: Eloquence Master Your Tone of Voice Part 03 Module 10: Eloquence Master Your Tone of Voice Part 04 Module 11: Impress Convince with Your Voice Module 12: Impress Command with Your Body Module 13: Impress Answer Any Question Course 04: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 05: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 06: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 07: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 08: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 09: Anti Social Behaviour Module 01: Overview of Anti-social Behaviour Module 02: Family Influences on Anti-social Behaviour Module 03: Anti-Social Behaviour Order Module 04: Anger and Anti-social Behaviour Module 05: Understanding Antisocial Personality Module 06: Prevention of Anti-social Behaviour Course 10: Workplace Professionalism and boundaries - Level 2 Positioning Yourself as a Professional Enhancing Your Professional Image Expanding Your Skills Communicating for Results Building Relationships and Networks Course 11: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this The Formula to Talk with Strangers bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our The Formula to Talk with Strangers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included