1938 Government courses in Cardiff delivered Online

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help aspiring photographers learn all the valuable fundamentals of portrait photography, mastering lighting, posing and composition. With this course, you can unlock your full potential as a photographer and witness the remarkable growth in your skills and ability. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn principal and professional aspects of portrait photography. Understand how to use lights while taking photos Learn the knowledge and skills required to become a portrait photographer Get knowledge about live portrait sessions and natural light portrait sessions Learn to photograph a family in natural light Off-camera flash and on-camera flash ideas for getting better portrait lighting Learn the skills required to photograph pregnant women Understand the portrait lighting patterns used in portrait photography Why Complete Portrait Photography Course right for you? This portrait photography online course is ideal for those willing to establish their career in the field of photography. This comprehensive course will enhance your photographic skills and help you gain knowledge about the skills required to become a professional portrait photographer. This portrait photography course will help you understand how to take beautiful photographs in the window light and help you learn to get great expressions on composition. This online course will also help you learn various aspects of photography, such as natural light portrait sessions, live portrait sessions, maternity photography, and more. By the end of the course, you will have knowledge about portrait photography and learn to take portrait photographs like a professional photographer. Complete Portrait Photography Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction and Some Portrait Photography Fundamentals Course Introduction Portrait Lighting Patterns Get Beautiful Portraits Using Just Window Light - Live Sessions Indoors Window Light:- Style I - Shooting Parallel to Window Window Light:- Style II - Shooting with The Window Behind You Window Light:- Style III - Shooting into The Light Live, Mostly Natural Light Sessions, in a Rural Environment with Pippa How to Create an 'Alpine' Looking Portrait, and Make More Use of 'Top Shade' Idea for Adding Depth to Your Images for a More Creative Portrait Location Session by a Lake, Learn How to Overcome a Difficult Bright Background Creating Great Portraits in an Unlikely Location Behind a Local Supermarket How to Get Great Expressions and Discussions on Composition Learn About the Positive Impact of 'Negative Space' in Portraiture Live, Natural Light Portrait Sessions in an Urban Rural Environment with Emma Using Lines and Top Shade Outside an Ofice in City Centre Creating Great Portraits in a Courtyard Outside an Office Building Continuing The Urban Session with Em, This Time Outside another Office Block Location Session Making The Most of a Steel Structures and Coping with The Sun More Tips on TopShade, My Favourite Type of Natural Light Natural Light Live Family Location Sessions in a Local Park, Posing Tips Too. Follow Me on a Family Location Photo Session in a Local Park - Part I Follow Me on a Location Photo Session with Two Young Boys in a Local Park Maternity Photography - How to Photograph Heavily Pregnant Mums-to-be Introduction to Maternity / Pregnancy Photography Maternity Photography - Scenario 1 - Standing with Light Coming from Behind Maternity Photography - Scenario 2 - Katie Wearing Lingerie, Lying on a Sofa Maternity Photography Scenario 3 - Katie Wearing Man's Large White Shirt, on Bed Maternity Photography - Scenario 4 - Katie Draped in a Soft Fabric On-Camera Flash - A Simple Idea for Getting Better Portrait Lighting On-Board Flash Creativity Using 'The Black Foamy Thing' Flash Attachment Off-Camera Flash - A simple Idea for Getting Better Portrait Lighting Beautiful Light, Courtesy of a White Shopping Bag and Single off-Camera Flash How to Get a Black or Very Dark Background Outside, Anywhere An Idea for a Moody, 'Film-Noir' Gangster Type Photo How to Take an Indoor, Rainy Day, Creative Portrait Who should take this course? This portrait photography online course is suitable for anyone willing to become a portrait photographer. Those who want to enhance their photographic skills and gain additional knowledge of the field can also enrol with this professional portrait photography course. Entry Requirements There are no academic entry requirements for this Portrait Photography course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This complete portrait photography course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This complete guide to mental health will educate you about the different aspects of good mental health, and provide an overview of the major kinds of mental disorders, causes, and treatments. You will learn about positive mental health and psychiatry, body and mind, love and work, mental illness, and paths to recovery. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to deal with personal and professional challenges and how do challenges affect your mental state of mind Define mental health and understand the epidemiology of mental disorders Recognise the causes of mental health and scales used for measuring mental health Understand the role of a character, composure, connection, and creativity in your daily lives Understand how challenge contributes to mental health Explore the relevant theories relating to the connection, composure, challenge, character and creativity Understand the relevant approaches when working with others Learn about the issues of stigma and discrimination, and the importance of the promotion of mental well-being Acquire knowledge about the importance of physical health and lifestyle and how exercise plays a key role in common mental health conditions such as stress, depression or anxiety Learn about the major types of mental illness, their symptoms, causes, and treatments Understand stress-buster techniques, skills, and natural ways to treat mental health issues Mental Health Course Overview This Mental Health Training Course is ideal for you if you are an enthusiast interested in learning about mental health in order to improve your own mental health or an employer looking to educate your employees about mental health in order to build a positive workplace culture of support, empathy, and treating others well. Finally, you will gain knowledge about the relevant theories relating to the connection, composure, challenge, character and creativity. Understanding mental health and wellbeing has never been more vital in today's fast-paced environment. As the modern world demands more of our time and attention, we become increasingly detached from our own needs and happiness, resulting in a population plagued by anxiety, despair, and other mental health disorders. The best way to combat mental health stigmas is to educate yourself about mental health, which will boost your creativity and productivity, and improve your pro-social behaviour, positive social relationships, physical health and life expectancy. Upon successful completion of this Mental Health Training Course, you will have a clear understanding of human psychological issues, character, composure, social connection, and the role of creativity in improving mental health conditions.  Who should take this course? This Mental Health Training Course is primarily aimed at: Nurse Mental Health Counsellor Mental Health First Aider Care Home Staff Support Worker Mental Health Promotion Workers Anyone who works in a mental health care setting This course, on the other hand, is not restricted to a specific profession or field of study. It may also benefit a broader group of people who want to learn more about mental health to themselves and others around them cope with mental health issues. It is ideal for people who are currently experiencing mental health issues as well as those who have never had such issues. Entry Requirements There are no academic entry requirements for this Mental Health Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Mental Health Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Welcome and Introduction Introductory Video Lesson One : Challenge Lesson 1-1: How Does Challenge Contribute to Good Mental Health? Lesson 1-2: Research and Theory Lesson 1-3: Relevant Approaches When Working with Others Lesson Two : Character Lesson 2-1: What Do We Mean by Character? Lesson 2-2: Research and Theory Lesson 2-3: Relevant Approaches When Working with Others Lesson Three : Composure Lesson 3-1: The Role of Composure Lesson 3-2: Research and Theory Lesson 3-3: Relevant Approaches When Working with Others Lesson Four : Connection Lesson 4-1: How Does Connection Help? Lesson 4-2: Research and Theory Lesson 4-3: Relevant Approaches When Working with Others Lesson Five : Creativity Lesson 5-1: What is The Role of Creativity? Lesson 5-2: Research and Theory Lesson 5-3: Relevant Approaches When Working with Others Lesson six ; Conclusion Concluding video Supplementary Resources Supplementary Resources - Mental Health Assessment Assessment - Mental Health Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This extensive Health and Social Care Level 3 course provides valuable insight into the health care system in the UK including codes of conduct and legislation. This course covers a wide range of topics crucial for providing quality care in the health care system. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the true meaning of health and social care Develop your knowledge about the health care system in the UK Gain underpinning knowledge about the principles of health and social care Understand how the codes of conduct and legislations in health and social care system are maintained in the UK Understand how to uphold equality and diversity in health and social care Know how to conduct proper management in health and social care homes by ensuring quality Identify the main aspects of providing quality health and social care work in the UK Explore a range of career opportunities in the field of health and social care Health and Social Care Level 3 Course Overview This comprehensive Health and Social Care Level 3 course is designed to equip you with the solid skills and credentials that are required for you to become a confident health and society care worker/health and social care and develop more advanced skills. This course is crafted by industry experts giving you a brief overview of the available career prospects in relation to Health and Social Care. This extensive Health and Social Care Level 3 is the perfect way to kickstart your career in the field of health and social care. Health and Social care is indeed a growing sector in today's ever-challenging world with innumerable demands and opportunities for promotion and progression as well as job security. There are around 25,000 vacancies enlisted every month at the NHS jobs Website and in July 2020, NHS hired a heaping 1.3 million people. If you are looking to make a difference by helping and assisting the most vulnerable people in society, this Health and Social Care level 3 course is for you. Upon successful completion of this Health and Social Care Level 3 course, you will be able to improve your job prospects by acquiring in-depth knowledge of health and social care. This course will set you up with the appropriate credentials that are required for you to stand out from all other applicants and employees in terms of securing a job. Who is this Health and Social Care course for? This Health and Social Care Level 3 course is suitable for: Health or Social Care worker looking to brush-up their knowledge and skills Aspiring Health and Social Care worker Students of Public Health Care field Nurse Doctors Whether are you are interested to gain comprehensive knowledge and skills in Health and Social care to help people around you or simply want to improve your career prospect in this field, this Health and Social Care Level 3 course will set you up with the updated and appropriate skills to develop your knowledge of care, communication and to frame effective support strategies to offer help to those in need of social or health care. Entry Requirements There are no academic entry requirements for this Health and Social Care Level 3, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Health and Social Care Level 3 course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: About Health and Social Care About Health and Social Care Module 2: Overview of the UK HealthCare System Overview of the UK HealthCare System Module 3: Principles of Health and Social Care Principles of Health and Social Care Module 4: Codes of Conduct & Legislations in Health & Social Care in the UK Codes of Conduct & Legislations in Health & Social Care in the UK Module 5: Equality and Diversity in Health and Social Care Equality and Diversity in Health and Social Care Module 6: Safeguarding Adults Safeguarding Adults Module 7: Management in Care Homes Management in Care Homes Module 8: Key Aspects Underpinning Quality Health & Social Care Work in the UK Key Aspects Underpinning Quality Health & Social Care Work in the UK Module 9: Career Prospects in Health and Social Care Career Prospects in Health and Social Care Conclusion: Health and Social Care Conclusion: Health and Social Care Assessment Assessment - Health and Social Care Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Highlights of the Course Course Type: Online Learning Duration: 1 hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about meeting management Understand the core competencies and principles of meeting management Explore the various areas of meeting management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Objective Setting This objective setting course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and personal growth. Objectives clarify priorities and allow employees to allocate their time and resources more effectively. They also introduce a way of understanding how work will be measured and evaluated, thus enabling employees to evaluate their own performance, and make adjustments as necessary. This objective setting course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting. Who is this Course for? This comprehensive Objective Setting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this meeting management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Objective Setting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Objective Setting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Objective Setting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Module 1: Why Goals and Objectives are Important Module 2: SMART Objectives Module 3: Tips for Successful Objective Setting

Highlights of the Course Course Type: Online Learning Duration: 30 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about managing sickness and absence Understand the core competencies and principles of managing sickness and absence Explore the various areas of managing sickness and absence Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Managing Sickness and Absence This managing sickness and absence course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale. This managing sickness and absence course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The managing sickness and absence course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies. Who is this Course for? This comprehensive Managing Sickness and Absence course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this managing sickness and absence can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Managing Sickness and Absence course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Managing Sickness and Absence course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Managing Sickness and Absence course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: The Costs and Impact of Employee Absence Module 2: Measuring and Managing Employee Absence Module 3: Legislation, Processes, and Pay Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 45 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about workplace safety Understand the core competencies and principles of workplace safety Explore the various areas of workplace safety Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Anti Harassment and Bullying This anti harassment and bullying course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This anti harassment and bullying course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the anti harassment and bullying course. Who is this Course for? This comprehensive Anti Harassment and Bullying course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this workplace safety can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Anti Harassment and Bullying course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Anti Harassment and Bullying course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Anti Harassment and Bullying course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Policy Commitments, Harassment And Bullying Module 2: Informal Steps, Raising A Formal Complaint and Investigations Module 3: Action Following Investigations Module 4: Case Studies Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 5 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about nutrition Understand the core competencies and principles of nutrition Explore the various areas of nutrition Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert nutritionist or fitness instructor Nutrition & Hydration This nutrition and hydration course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. If you are part of a team responsible for people's nutrition and hydration, it's important that you understand the terms that are being used, the nutritional requirements of the service users and the possible consequences of getting it wrong. This nutrition and hydration course will start by defining the various terms used when talking about nutrition and hydration in care environments, the basic elements of nutrition and eating a healthy balanced diet, identify the reasons why vulnerable people might suffer with dehydration and the tools you can use to identify people that are at risk of malnutrition and the steps you can take to deal with this condition. Who is this Course for? This comprehensive Nutrition & Hydration course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this nutrition can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Nutrition & Hydration course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Nutrition & Hydration course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Nutrition & Hydration course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: The Course Structure Module 2: Defining the Terms Module 3: The Eatwell Plate Module 4: Hydration Module 5: Through-life Nutrition Module 6: Malnutrition and Overnutrition Module 7: The Malnutrition Universal Screening Tool Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 55 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about stroke awareness Understand the core competencies and principles of stroke awareness Explore the various areas of stroke awareness Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and social care worker Stroke Awareness This stroke awareness course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Strokes are the fourth single leading cause of death in the UK, as well as a leading cause of disability. Being aware of the causes and symptoms will help you act fast in a situation where you suspect someone is having a stroke and provide them with the best chance of receiving the treatment they need and minimising the long term impact of the condition. This stroke awareness course will cover the types of strokes, the symptoms, and risk factors. It will also cover the treatment options and the longer term impact of the condition. Who is this Course for? This comprehensive Stroke Awareness course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this stroke awareness can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Stroke Awareness course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Stroke Awareness course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Stroke Awareness course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Signs and Symptoms Module 2: Types of Stroke and Their Causes Module 3: Diagnosis, Treatment and Recovery Module 4: Post Stroke Problems and Care Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 35 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about personal development Understand the core competencies and principles of personal development Safeguards Explore the various areas of personal development Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert life coach Your Personal Development This personal development training course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. A key part of your progression within the adult social care sector will be focused on your personal development training. In a number of sectors it is even a legal requirement to continue to develop your skills and knowledge and it is essential to ensure you are working to the most up to date standards and guidance. The personal development training course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK. It then goes on to cover the codes of practice and legislation, reflecting on your work to ensure continued improvement, communication, feedback and much more. Who is this Course for? This comprehensive Your Personal Development course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this personal development can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Your Personal Development course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Your Personal Development course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Your Personal Development course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: The Course Structure Module 2: Setting Standards Module 3: Codes of Practice and Legislation Module 4: Reflecting on your Work Activities Module 5: Personal Attitudes and Beliefs Module 6: Formal and Informal Learning Module 7: Feedback Module 8: Personal Development Plans Obtain Your Certificate Order Your Certificate of Achievement 00:00:00