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Level 5 QLS Endorsed Course | CPD Accredited | FREE 2 CPD Courses | 150 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Overview: Elderly Care Training Diploma Level 3 Do you want to do something rewarding? Why not become an elderly caregiver? Enrol in the Elderly Care Training Diploma Level 3 course and learn how to help and give proper care to the elders with full positivity and patience. This course emphasizes the importance of assisting the elderly in their daily activities with patience and compassion. Through our Elderly Care Training program, you will acquire essential strategies and techniques for providing specialized care to elderly individuals diagnosed with dementia. Gain valuable insights into various elderly care issues, learn practical tips for effective caregiving, and explore the intricacies of elderly care services. Additionally, we will equip you with techniques to establish and maintain healthy relationships with elderly individuals, fostering trust and understanding. Upon successful completion of the course, you will receive an accredited certificate in Elderly Care, significantly enhancing your CV and making you a sought-after candidate in the job market. Don't miss out on this opportunity to fast-track your career and positively impact the lives of the elderly. Enrol today and embark on a fulfilling journey in elderly care. Course Highlights The price is for the whole course, including the final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within your own personal learning portal 24/7 customer support via live chat Elderly Care Training Diploma Level 3 has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you want to excel in this field, then Elderly Care Training Diploma Level 3 is for you. We've taken this comprehensive course and broken it down into several manageable modules, which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months of access and are designed to be studied at your own pace, so you can take as much or as little time as you need to complete and gain the full CPD-accredited qualification. And there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better-earning potential? Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater things. Further, advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £18,800. The sky really is the limit. Course Curriculum Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going To A Better Place 00:15:00 Listening To Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 Caring for Elderly Diagnosed of Dementia 02:00:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Mental Health Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Mock Exam Mock Exam - Elderly Care Training Diploma Level 3 00:20:00 Final Exam Final Exam - Elderly Care Training Diploma Level 3 00:20:00

Step into the realm where culinary excellence meets unparalleled safety. Ever wondered what truly separates top-tier establishments from the rest? It's not just the gourmet dishes; it's the meticulous attention to food safety that underpins every tantalising bite. Dive deep into the intricacies of food safety, from understanding the lurking dangers of microorganisms to mastering the art of impeccable personal hygiene. Explore the unseen threats that may compromise the quality of your offerings, and arm yourself with the knowledge to safeguard against them. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In today's dynamic culinary landscape, staying ahead means ensuring not just taste but also trust. Equip yourself with the insights to navigate the complexities of allergens, maintain pristine food storage conditions, and implement robust control measures. As the world evolves, so do the challenges; learn to adapt and thrive, even in the face of unforeseen adversities like the recent global health crisis. Elevate your culinary journey by intertwining it with the golden thread of safety, ensuring every dish you craft is not only delectable but also devoid of hazards. Secure your place at the forefront of gastronomic excellence. Basic Food Hygiene Certificate Curriculum Section 01: Fundamentals of Food Safety and Handling 1.1 Overview of Food Safety and Legal Framework 1.3 Physical, Chemical, and Allergenic Risks 1.4 Foodborne Microorganisms and Contamination 1.5 Foodborne Illnesses and Control Measures Section 02: Practical Aspects of Food Safety Management 2.1 Personal Cleanliness 2.2 HACCP Principles and Application 2.3 Proper Handling of Food Storage Learning Outcomes: Understand food safety laws and their implications on food businesses. Identify and assess microbiological, physical, and chemical hazards in food. Recognise food poisoning sources and employ effective control measures. Implement best practices for food storage, preservation, and spoilage prevention. Demonstrate comprehensive knowledge of HACCP principles and its significance. Develop strategies to manage allergens and uphold personal hygiene standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Section 1: Fundamentals of Food Safety and Handling 1:15:12 1: 1.1 Overview of Food Safety and Legal Framework 20:40 2: 1.2 Physical, Chemical, and Allergenic Risks 17:55 3: 1.3 Foodborne Microorganisms and Contamination 19:00 4: 1.4 Foodborne Illnesses and Control Measures 17:37 Section 2: Practical Aspects of Food Safety Management 52:51 5: 2.1 Personal Cleanliness 18:31 6: 2.2 HACCP Principles and Application 21:42 7: 2.3 Proper Handling of Food Storage 12:38 Who is this course for? Individuals working in food preparation and service roles. Managers overseeing food establishments and kitchens. Food business owners seeking comprehensive safety knowledge. Employees needing to meet regulatory food safety requirements. Anyone interested in enhancing food safety understanding. Career path Food Safety Officer Quality Assurance Manager Catering Manager Public Health Inspector Food Technologist: Compliance Coordinator. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

According to the British Association, the hospitality management industry is the 3rd largest industry that offered 129,000 job vacancies from May to June 2021. And these job opportunities usually get a salary of £30,000 - £36,000 per annum in the UK. So, the hospitality industry can be your golden opportunity to build a shining career. The Restaurant And Hospitality Management Level 3 course can show you the way. To make you a good fit for your job, we designed Restaurant And Hospitality Management Level 3 course to provide you with every detail about this role. So, go through the easily explained modules and get an overview of the hotel, restaurant and hospitality industry. Along with that, increase your time management, leadership, communication and management skills through this course. Furthermore, it will also discuss how to maintain food quality, food hygiene and food safety in this course. With the progression of this course, you will also get to know how to recruit employees in this industry and also how to flourish as one of the promising workers in your respective industry. Moreover, after the completion of this course, you will get a CPD- certificate of achievement which will add weight to your resume and grab the attention of the recruiters. So, what are you waiting for? Sign up for the course right now! Learning Outcomes Get an introduction to hospitality management Get an overview of the hotel, restaurant and hospitality industry Enhance your restaurant leadership and management skills Know the process of selection and recruitment in the hospitality industry Understand the process of development and training in the hospitality industry Learn how to manage food and beverage Know about food safety management tools and food hygiene Enrich your knowledge about bacterial food poisoning and food-borne illness Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment After completing this course, you will be provided with some assessment questions. To pass that assessment you need to score at least 60%. Our experts will check your assessment and give you feedback accordingly. Career path The pertinent skills and knowledge you will gain after completing this course will help you pursue a career in the following fields: Restaurant Manager Hotel Manager Hospitality Manager Catering Business Owner Food and Beverage Supervisor

Cyber security is the activity of securing systems, networks, and programmes from digital threats. These cyber-attacks are typically designed to gain access to, change, or delete sensitive information, extort money from users, or disrupt normal corporate activities. In the UK, 46% of businesses reported facing cyber breaches or attacks in the last 12 months, underscoring the crucial importance of Cyber Security. As the digital realm expands, so does the frontier of threats, offering a golden opportunity for those skilled in Cyber Security. The "Cyber Security Training Course" is tailored to cater to this pressing need, providing a deep understanding of incident handling and response. Learners will embark on a journey, starting with proactive preparations, identifying threats, mastering containment strategies, and ensuring systematic eradication and recovery. The course culminates with valuable insights to fortify one's Cyber Security acumen. In a world where cyber threats are an ever-looming reality, mastering the art of Cyber Security in the UK's evolving digital space is not just an option - it's a necessity. Join us and stand at the vanguard of digital defence. Learning Outcome: Upon completing the "Cyber Security Training Course", participants will: Understand core principles of Cyber Security and incident handling. Master preparatory measures to anticipate cyber threats. Effectively identify and contain cyber incidents. Apply eradication strategies to eliminate threats. Ensure system recovery post-incident. Reinforce future Cyber Security defences against potential threats. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The Cyber Security Training Course offers a profound insight into the essential strategies and processes required to handle and respond to cybersecurity incidents adeptly. In an era where cyber threats have become increasingly sophisticated and rampant, ensuring the safety and integrity of digital assets is paramount. This Cyber Security course has been meticulously designed to cater to beginners and seasoned cybersecurity professionals, enriching their knowledge and honing their skills to tackle real-world cyber threats effectively and efficiently. The curriculum dives deep into the nuanced stages of managing cyber incidents, from the early identification of threats to their containment and eventual eradication. This holistic approach ensures a full recovery of systems and fortifies them against future attacks. As you progress, you'll master the technicalities and the strategic mindset required in today's cyber-centric world. Elevate your cyber expertise and become a digital sentinel with this immersive cyber security course. Don't leave your digital realm exposed to potential threats. Equip yourself with the expertise needed to fortify against cyber breaches. Dive into the Cyber Security Training Course and elevate your professional stature in cyber security. Enrol today and be the shield every organisation seeks! Secure your future by mastering Cyber Security now. Join us. Show off your new skills with a certificate of completion Once you complete the Cyber Security course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Cyber Security Incident Handling and Incident Response 05:21 1: Course Promo 05:21 Section 01: An Introduction to Incident Handling 06:52 2: Lecture 01: Incident Handling 06:52 Section 02: Preparation for an Incident 13:50 3: Lecture 01: Preparation of People and Policy 07:28 4: Lecture 02: Team Building and Management 06:22 Section 03: Identification 13:25 5: Lecture 01: Where Does Identification Occur? 06:24 6: Lecture 02: What to Check? 07:01 Section 04: Containment 10:03 7: Lecture 01: Deployment and Categorisation 04:42 8: Lecture 02: Short-term and Long-term Actions 05:21 Section 05: Eradication 04:45 9: Lecture 01: Restoring and Improving Defenses 04:45 Section 06: Recovery Phase 05:38 10: Lecture 01: Validation and Monitoring 05:38 Section 07: Final Thoughts 05:25 11: Lecture 01: Meet, Fix, and Share 05:25 Who is this course for? The "Cyber Security Training Course" is ideal for: Aspiring Cyber Security enthusiasts. IT professionals are diversifying into Cyber Security. Business leaders are navigating digital threats. Online business owners prioritise security. Tech aficionados keen on Cyber Security trends. Current practitioners are refining Cyber Security skills. After completing this course, anyone can later enrol in these courses: Cyber Resilience RESILIA Practitioner Cyber Resilience RESILIA Foundation NCFE Level 2 Certificate in the Principles of Cyber Security Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Cyber Security course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas. Cyber Security Consultant Penetration Tester IT Business Analyst IT Security Engineer Chief Information Security Officer (CISO) Computer Forensics Investigator Incident Responder