731 Gold courses

Customer Service Essentials 1 Day Training in Teesside

Outspoken Cycles Park Tool School courses are aimed at home mechanics who wish to have an in-depth knowledge of their bikes as well as those individuals required to maintain bikes for friends, schools, clubs, businesses and other organisations. The 4 Day Advanced course teaches you advanced mechanical skills following the Park Tool Big Blue Book of Bicycle Repair syllabus in order to help you gain the confidence to take on bicycle repairs involving various manufacturers and systems. Completion of assessment leads to the award of a certificate. You are encouraged to work on your own bike. Please be aware for some elements of the course certain bikes may not be suitable, however, there are also a number of classroom bikes to work on where necessary. We can provide a classroom bike if you’re unable to bring your own.  Course Detail Over four days you will cover: Workshop Practices (Health and Safety, Safe use of tools, PPE, etc.) Tyres & Tubes (Inspection, sizing, systems, puncture repair) Cassettes & Freewheels (types, compatibility, wear, removal and installation) Hub Service (full strip down and rebuild, different systems) Gears and Cabling (identify issues, re-cable, set up and adjustment) Headsets (a-Head and Quill types, strip down and reassemble) Wheel Truing (spoke replacement, introduction to truing, demo wheel construction and lacing) Frame Assessment & Preparation (damage, tools, frame preparation etc.) Bike Setup (choosing the right size bike, saddle height, basic bike fit) Cranksets & Bottom Brackets (different types discussed, removal and replacement) Rim & Disc Brakes (mechanical disc and rim brake set up and adjustment, demo of hydraulic brake bleed) Price The course costs £500 inc VAT. This includes Park Tool Big Blue Book of Bicycle Repair and the use of all tools and equipment while on course.  If you’re a Cambridge Cycling Campaign member, we offer a 15% discount to support the good work that they do. Please email us for access to your coupon code. Refunds for courses are only given under exceptional circumstances and never within 7 days of the advertised course. In the unlikely event we have to make the difficult decision to cancel a course, participants will be offered a refund or the option to reschedule. Please read our terms and conditions for full details. Pre-requisites Course participants must be 18 years old or above. We may be able to accommodate younger participants 16+, we accept these on a case by case basis based on prior experience. Please contact us to discuss. Participants should have a good knowledge of the key content outlined in the Basic: Ride With Confidence and Intermediate courses before booking the Advanced course as this level of knowledge is assumed by the instructor on the day. There will be a brief refresher, but if you are unsure do get in touch to discuss. Course Timings, Assessment, Location & Travel Courses run 9am-4pm over four days, or 9:30am – 4:30pm for weekend courses. Courses take place in our dedicated training workshop at our offices in Cambridge. We have an abundance of bike racks, and we are close to Cambridge North Station. There is limited parking on site on a first-come-first-served basis and we are close to parking at Cambridge North Station. There is some limited on-road parking (at owners risk). You may also park for free at the Milton Park & Ride, which is only a short 15 minute cycle to our workshop.  Further details If you have any further questions, please do please get in touch to discuss. For more information, please read our Terms & Conditions. I would like to say a big thank you to all the teachers for the knowledge they have given me, I’ve loved learning it – Simon Spry, PTS Advanced Participant July 2022

This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.

Dive into the core of healthcare safety with our comprehensive course, 'Safety & Precautions in Medication Management.' This journey begins with unraveling the basics of medicine handling, ensuring you develop a robust foundation in the art and science of pharmaceutical care. As we progress, you'll master the delicate art of safe medication handling and become proficient in the aseptic technique, emphasizing the paramount importance of health and safety management. In the anatomical exploration of the body's intricacies, you'll gain insights into how medications interact with different physiological systems. Hygiene and cleanliness take center stage as we highlight their pivotal role in maintaining health standards. We cap this enlightening voyage by immersing ourselves in the gold standard of infection control-standard precautions. Learning Outcomes Grasp the fundamentals of medicine handling for a strong foundation. Master the art of safe medication handling with precision and care. Develop expertise in aseptic techniques and health & safety management. Gain insights into the anatomy and physiology of crucial body parts. Understand the significance of hygiene, cleanliness, and standard precautions for infection control. Why choose this Safety & Precautions in Medication Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Safety & Precautions in Medication Management course for? Healthcare professionals aiming to enhance their medication management skills. Aspiring pharmacists seeking a comprehensive understanding of safe medication practices. Caregivers and support staff involved in medication administration. Individuals keen on bolstering their knowledge of health and safety in a medical context. Anyone interested in fostering a safe and secure healthcare environment. Career path Medication Safety Officer: £28,000 - £38,000 Pharmaceutical Care Specialist: £30,000 - £40,000 Healthcare Compliance Manager: £35,000 - £45,000 Clinical Risk Analyst: £25,000 - £35,000 Infection Control Practitioner: £28,000 - £38,000 Patient Safety Coordinator: £30,000 - £40,000 Prerequisites This Safety & Precautions in Medication Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Safety & Precautions in Medication Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Basics of Medicine Handling Basics of Medicine Handling 00:15:00 Module 02: Safe Handling of Medications Safe Handling of Medications 00:15:00 Module 03: Aseptic Technique and Health & Safety Management Aseptic Technique and Health & Safety Management 00:17:00 Module 04: Anatomy and physiology of Body Parts Anatomy and physiology of Body Parts 00:16:00 Module 05: Importance Hygiene & Cleanliness Importance Hygiene & Cleanliness 00:15:00 Module 06: Standard Precautions for Infection Control Standard Precautions for Infection Control 00:17:00

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