680 Goal Setting courses

Transform lives with our Life Coaching program. Gain the skills and insights to empower others, set goals, and overcome challenges. Enroll now to embark on a rewarding journey as a certified life coach.

Hack the Life Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Hack the Life Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Brainstorming Introduction 00:05:00 Types of Brainstorming and Advantages with Example 00:05:00 Mind Mapping 00:05:00 Brainstorming Technique 1 00:04:00 Brainstorming Technique 2 00:04:00 Clarity Problems with Clarity 00:03:00 How our mind works? 00:05:00 Clarity Framework 00:06:00 Technique to work faster 00:04:00 Prioritization Are you overwhelmed with tasks? 00:03:00 Prioritization Matrix 00:10:00 Exercise - How multitasking affects us 00:05:00 Exercise - Rewards 00:04:00 Habits Power of Habits 00:05:00 Goals Vs Systems 00:03:00 How habits are developed ? 00:11:00 Habit Imitation 00:05:00 Strategy to track and boost your work 00:03:00 How to stretch your comfort zone ? 00:05:00 Energy Types of energies needed 00:04:00 3 hacks to improve your physical energy 00:06:00 Eating habits and Calorie balance 00:08:00 My Story - Nutrition and Workout 00:07:00 Mental Energy 00:07:00 Observer Technique 00:06:00 Mind and thoughts overview 00:05:00 Balance What is Success ? 00:04:00 'Why' Power 00:06:00 Balancing the life 00:06:00 Balance - Situation Analysis 1 00:06:00 Section_7_5_Balance - Situation Analysis 2 00:08:00 Time Management Objectives of Time saving 00:07:00 Achieve Vs Enjoy 00:09:00 6 keys to save your time 00:08:00 Technique 1 - Be in charge of your time 00:08:00 Technique 2 - Be in charge of your time 00:08:00 Technique 3 - Be in charge of your time 00:06:00 Technique 4 - Be in charge of your time 00:04:00 What is Procrastination ? 00:03:00 How to use your cell phone ? 00:07:00 Goal Setting Goals and their types 00:07:00 Having a Goal VS Not having a Goal 00:05:00 What are goal deciding factors ? 00:05:00 Goal Framework 00:06:00 7 sins of goal setting 00:06:00 Action Planning template 00:05:00

Person centred rehabilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Usually, the work is carried out under the close clinical supervision of a practicing psychologist. Course Category Inclusion Person Centred Planning Visioning and Problem Solving Peer Support Description Person Centred Rehabilitation Person centred rehabilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Usually, the work is carried out under the close clinical supervision of a practicing psychologist. PERSON CENTRED PLANNING A Person Centred Planning event would be carried out using the PATH or MAP process – majoring on dreams and goal setting leading to precise action planning. Facilitators would carry out the PATH or other person centred process. A large graphic will be one of the outcomes of the meetings this is a great visual record and a shared memory of the event. This will also inform the priorities for the later follow up inclusion facilitation work. Following the PATH event a ‘scoping report’ is created outlining what Inclusion Facilitation could offer and highlighting what dreams and goals the individual has. INCLUSION FACILITATION The PATH is also provides a good opportunity for the Facilitator to meet the focus person in a comfortable positive environment. Agreed visits from the Inclusion Facilitator are then carried out over a 3 month period. After this intensive input the Inclusion Facilitator will hand over to the existing family, carers and PA team to carry on where he or she has left off. This transition time is planned from the outset. An experienced psychologist needs to be there to support the facilitator at all times and will guide all work done by the inclusion facilitator. Is this just Support work? No! This is proactive engagement – doing whatever is required. This is not passively or reactively providing what is asked for – we are actively pursuing a good life for the individual. The work is built on careful research around a person’s interests and what opportunities exist locally There is community mapping There is work to tackle an individual’s own resistance and reluctance to engage more socially There is a need to engage with people in social settings that the individual attends to build bridges and connections – we are bridge builders You will need to build circles around a person There is a need to create the conditions in which friendships can flourish There is a need for direct psychological supervision and support throughout This work is short term and intense. The facilitator’s main aims will vary depending on the dreams and goals of the focus person. The basic aim of the inclusion facilitator is to better the focus person’s quality of life. Learning Objectives 1 To create a better life for the Individual. 2 Give Individual and family a clear vision of a good life and to support first steps towards this 3 To maximise individuals inclusion and connection with the wider community. 4 To help with friendship, social connection and education 5 To increase confidence, social skills and presence in their local community and to pursue goals and dreams. Who Is It For? Anyone who is involved in the rehabilitation of children or adults who have become disabled through accident or trauma and who is committed to helping them get their life back on track. Course Content Understanding ordinary needs – the dimensions of social inclusion Pursuing the dreams and goals of the individual Improving social skills Community Mapping Being comfortable in social environments Developing conversational skills Having a positive mindset Staying physically active Building relationships Help in meeting new people Create natural circles of support Creating a community circle Having positive body language Employment of support staff Pursuing personal interests   If you like this you will almost certainly enjoy: Person Centred Planning using PATH and MAPs

Venture into the heart of psychological transformation with our Cognitive Behavioural Therapy (CBT) Training course. As you begin, you'll unearth the origins and evolution of CBT, setting the stage for a deeper understanding of its life-altering capabilities. Each module is meticulously crafted to build upon the last, providing a seamless learning experience that takes you from foundational theories to the practical application of combating detrimental thought processes. Discover the art of goal setting to propel individuals towards a brighter outlook on life, and master the nuances of behavioural activation to spark positive change. The course is designed not just to inform but to equip you with the expertise to challenge and alter ingrained beliefs that hinder progress. You will learn how to dismantle the architecture of negative thinking and replace it with constructive, empowering beliefs through a detailed, step-by-step approach. This hands-on knowledge is vital for navigating the complexities of mental ailments, including stress and phobias, and for deploying CBT techniques to address panic attacks, anger, and addictive behaviours with confidence and compassion. Learning Outcomes Gain insight into the history and principles underlying CBT. Develop the ability to identify and alter negative cognitive patterns. Acquire techniques for fostering positive behavioural changes. Master strategies for reshaping core beliefs and combating procrastination. Learn to apply mindfulness and CBT tactics for a variety of psychological concerns. Why choose this Cognitive Behavioural Therapy (CBT) Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Cognitive Behavioural Therapy (CBT) Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Cognitive Behavioural Therapy (CBT) Training course for? Aspiring therapists passionate about cognitive-behavioural methodologies. Health sector workers looking to enhance patient support with effective techniques. Teachers and coaches aiming to integrate psychological resilience in their guidance. Individuals dedicated to self-improvement and aiding others in mental health battles. Professionals in care roles desiring to incorporate CBT into their support repertoire. Career path CBT Practitioner: £30,000 - £50,000 Psychologist: £35,000 - £80,000 Mental Health Specialist: £26,000 - £50,000 Life Skills Coach: £25,000 - £55,000 Personal Development Facilitator: £22,000 - £40,000 Behavioural Support Consultant: £24,000 - £46,000 Prerequisites This Cognitive Behavioural Therapy (CBT) Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cognitive Behavioural Therapy (CBT) Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Cognitive Behavioural Therapy (CBT) Training Module 01: Getting Started with CBT 00:03:00 Module 02: CBT History 00:03:00 Module 03: Importance of Negative Thoughts 00:06:00 Module 04: Goal Setting 00:09:00 Module 05: Behavioural Activation 00:08:00 Module 06: Cognitive Restructuring 00:05:00 Module 07:Cognitive Restructuring: Step-by-step Plan 00:08:00 Module 08: Core Belief 00:02:00 Module 09: Changing Negative Belief 00:06:00 Module 10: Mindfulness-integrated CBT 00:05:00 Module 11: CBT in Procrastination 00:01:00 Module 12: CBT in Stress, Anxiety and Depression 00:03:00 Module 13: CBT in Fear and Phobias 00:02:00 Module 14: CBT in Panic Attacks 00:02:00 Module 15: CBT in Excessive Anger 00:02:00 Module 16: CBT in Eating Disorder 00:02:00 Module 17: CBT in Addiction 00:02:00 Assignment Assignment - Cognitive Behavioural Therapy (CBT) Training 00:00:00

The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question

Are you tired of feeling like there just aren't enough hours in the day? Do you find yourself overwhelmed by endless to-do lists and deadlines? Say hello to your new secret weapon: our revolutionary Time Management system! With our Time management course you will have increased work productivity which will make you reach heights that you never dreamt of. And studying will be no problem as your time management skills will be top notch. With our powerful Time Management tool, chaos becomes a thing of the past. No more frantic scrambling to meet deadlines or missing out on important events. Take control of your schedule and reclaim your peace of mind. Key Features This Time Management - Level 3 CPD Certified Course includes: Online Video Course CPD Certified Time Management Course Free Certificate from Reed CIQ Approved Level 3 Diploma Developed by Time Management Specialist Lifetime Access Why Choose Our Course? By choosing our Time Managementcourse is a smart investment in your professional future. Our Time Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Time Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Time Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Time Management - Level 3 CPD Certified Course: Module 01: Significance and Advantages of Time Management Module 02: Evaluation of Current Work Practices Module 03: Prioritisation Techniques Module 04: Overcoming Procrastination Module 05: Goal Setting Strategies Module 06: Planning and Executing Work Plans Module 07: Techniques for Effective Time Management Module 08: The Skill of Anticipation Learning Outcomes After completing this Time Management - Level 3 CPD Certified Course, you will be able to: Understand the value of effective time management in daily tasks. Evaluate and enhance current work practices for increased efficiency through time management techniques. Prioritise tasks based on urgency and importance. Increase work productivity with the time management techniques. Overcome procrastination through proven time management strategies and techniques. Set SMART goals aligned with personal and professional objectives. Apply planning techniques and execute plans for optimal time management. Certification After completing this Time Management - Level 3 CPD Certified course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Time Management - Level 3 CPD Certified 1:16:30 1: Module 01: Significance and Advantages of Time Management Preview 05:27 2: Module 02: Evaluation of Current Work Practices 06:55 3: Module 03: Prioritisation Techniques 11:39 4: Module 04: Overcoming Procrastination 12:47 5: Module 05: Goal Setting Strategies 08:17 6: Module 06: Planning and Executing Work Plans 12:41 7: Module 07: Techniques for Effective Time Management 09:10 8: Module 08: The Skill of Anticipation 07:34 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Time Management - Level 3 CPD Certified Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Time Management. Moreover, this course is ideal for: Professionals seeking improved work productivity through time management. Students aiming to enhance time management skills for academic success. Entrepreneurs striving for better organisation in their business activities. Individuals looking to overcome procrastination and achieve their goals. Anyone desiring effective time management techniques for personal growth. Requirements There are no requirements needed to enrol into this Time Management - Level 3 CPD Certified Course. We welcome individuals from all backgrounds and levels of experience to enrol into this Time Management - Level 3 CPD Certified Course. Career path After finishing this Time Management Course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Time Management are: Event Coordinator - £30K to 50K/year. Administrative Officer - £20K to 30K/year. Project Manager - £35K to 60K/year. Business Analyst - £30K to 45K/year. Operations Manager - £30K to 50K/year. Executive Assistant - £25K to 40K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Give a compliment to your career and take it to the next level. This Arabic will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Arabicbundle will help you stay ahead of the pack. Throughout the Arabicprogramme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Arabic course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Arabic Bundle Consists of the following Premium courses: Course 01: Read and Write Arabic Course Course 02: Arabic Tayseer Masterclass Course 03: Arabic Tayseer - Learn the Basics of Arabic Alphabet Course 04: Speed Reading Course 05: The Formula to Talk with Strangers Course 06: Working Effectively Across Cultures Course 07: Personal and Networking Skills Course 08: Listening Masterclass Course 09: Cross-Cultural Awareness Training Course 10: Goal Setting Masterclass Course 11: Resilience Masterclass Enrol now in Arabic to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Arabic expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Section 01: Introduction Section 02: Read Arabic Section 03: Write Arabic CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Read and Write Arabic Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.