637 Goal Setting courses in Cardiff delivered On Demand

Be an excellent manager and master the skills of management through the Management Skills for New Managers course. The course is designed for the new managers who want to upgrade their management skills. You will learn how to engage and motivate the employees for finding the maximum output from them. The course shows you the strategies for creating high engagement and empowerment. Next, the course guides you to know 'lean management' problem-solving and process improvement. Then, the course teaches you how to lead teams efficiently. Instead of these, you will also learn to solve conflict resolution and workplace bullying. In short, the course covers all the essential skills a new manager need to know for handling and managing the office efficiently. Requirements There are no requirements for this course other than the desire to become a highly successful manager. What Will I Learn? Motivate your employees and create high engagement and empowerment. Provide specific job training for your team members. Lead teams to become high performing teams engaged in continuous improvement. Understand and develop 'lean management' problem-solving and process improvement. Resolve conflicts with others and among team members. Who is the target audience? New managers or recently promoted managers who want to learn the basic skills of managing people, leading teams and improving work processes. Any manager wanting to improve their people management skills. Introduction to the Essential Skills Introduction FREE 00:09:00 Self-Assessments FREE 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:09:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Management Skills for New Managers 00:00:00

Think your slides are just there to hold text? Think again. Whether you're pitching a plan or sharing a birthday quiz, Microsoft PowerPoint is your not-so-secret weapon for turning plain ideas into polished, professional visuals. This course strips away the waffle and gets straight into what matters – building presentations that look sharp, sound smart and don’t send your audience to sleep. From smart layouts to slick animations, you’ll get to know the tools that make even the most number-heavy talk feel like a TED moment. With a clear, user-friendly approach, the Microsoft PowerPoint Course guides you through each feature in a way that actually makes sense. No jargon, no drama – just straightforward lessons that show you how to save time, stay organised and create decks that get the job done. Whether you’re working solo or presenting to a crowd over Zoom, this course helps you handle PowerPoint like it’s second nature. Because when your slides are spot-on, everything else feels a bit easier too. Enroll now and unleash your potential! This bundle includes the following courses: Course 01: Microsoft PowerPoint Presentation: Slide Creation Course 02: Microsoft PowerPoint Beginner to Expert Level (Gift) Course 03: Public Speaking (Gift) Course 03: Life Coaching(Gift) Key Features Accredited by CPD Instant e-certificate Fully online, interactive Microsoft PowerPoint course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Microsoft PowerPoint course to excel! How You will be Benefited from Microsoft PowerPoint Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Course Curriculum: Microsoft PowerPoint for Beginner Module 01: Microsoft Word Essentials Module 02: Microsoft Powerpoint Essentials Module 03: Microsoft Outlook Essentials Module 04: Microsoft Excel Keyboard Shortcuts Power Point Presentation: Slide Creation Module 01: Introduction and Welcome Module 02: Map Out Your Message Module 03: Add Variety to Your Visuals Module 04: Additional Material Public Speaking Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Create captivating PowerPoint presentations with diverse visual elements. Master the art of persuasive storytelling for effective communication. Enhance public speaking skills and confidence in various settings. Develop a strong understanding of life coaching principles and techniques. Apply advanced PowerPoint features to convey messages with impact. Cultivate self-awareness and emotional intelligence for personal growth. Accreditation All of our courses included in this Microsoft PowerPoint bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Microsoft PowerPoint course, you will immediately be sent digital certificates for the bundle courses. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft PowerPoint Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Microsoft PowerPoint Course is ideal for: Individuals seeking career advancement in various industries. Entrepreneurs aiming to enhance their presentation and communication skills. Students preparing for job interviews and professional networking. Professionals interested in exploring the field of life coaching. Anyone eager to master PowerPoint for personal and professional growth. Requirements Learners do not require any prior qualifications to enrol on this Microsoft PowerPoint Course. You just need to have an interest in Microsoft PowerPoint Course. Career path After completing this Microsoft PowerPoint Course you will have a variety of careers to choose from. The following job sectors of Microsoft PowerPoint Course are: Marketing Executive - £25K to 45K/year. Business Development Manager - £30K to 60K/year. Training and Development Specialist - £25K to 50K/year. HR Consultant - £25K to 55K/year. Executive Coach - £40K to 80K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Overview Learn all the essential skills to become an expert in Time Management. From this comprehensive Time Management Training course, you will be able to understand the principles of Time Management. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Time Management Training is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Know how to apply powerful OATS principles to gain control of working days. Balance the extremes of personality to find productivity, success, and happiness. Learn to schedule activities for maximum productivity. Understand how to set goals. Know your priorities and more. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Time Management Training course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Time Management Training course, learn the vital abilities and knowledge you require to succeed in your life. Section 01: Start Here and Learn the Basics Why You Need this Course 00:03:00 Five Attitudes to Time and the secret to fulfilment 00:09:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time 00:05:00 The OATS Principle 00:10:00 Section 02: Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:06:00 Set the SMARTEST Goals 00:11:00 Is it Important or is it just Urgent? 00:07:00 Section 03: Activities: Being Able to Get Things Done Avoid the 'To Do Tyranny' 00:06:00 The OATS Principle and the Powerhouse Loop 00:03:00 To Don't 00:06:00 How to Remember what's Outstanding 00:02:00 How to Clear a Backlog 00:07:00 Four Questions to Guide your Response to a Task 00:05:00 Section 04: Time Management Solutions to Common Challenges What are Overload and Overwhelm? @@ 00:04:00 How to Deal with a Feeling of Overwhelm 00:07:00 Are you an Elephant or an Octopus? 00:04:00 Multi-tasking, and how to do it well 00:08:00 How to Delegate Effectively 00:12:00 Section 05: Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:07:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:07:00 Section 06: Conclusions: What to Do When All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:02:00 Assignment Assignment - Time Management Training 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Exercise and Build your Muscle to look the best you possible can If you are interested in knowing what exercises will best help you build your muscle then you have come to the right place. This course will deliver exactly what you need, from instructing you to do how many reps, and how to effectively do each exercises. This course with all of its content is a bargain for anyone who purchases it. The more protein your body stores-in a process called protein synthesis-the larger your muscles grow. But your body is constantly draining its protein reserves for other uses-making hormones, for instance. The result is less protein available for muscle building. Which is why maintaining your protein intake is so important. Do a full-body workout followed by a day of rest. Your muscles grow when you're resting, not when you're working out. In this course you will also learn about the ever elusive diet that so many people get wrong. So start working out today by purchasing this course which will act as the perfect guide for you.   Course Highlights Exercise and Muscle Building Accredited Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Exercise and Muscle Building Accredited Course into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Exercise and Muscle Building Accredited Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Exercise and Muscle Building Accredited Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Exercise and Muscle Building Accredited Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Daily Exercise Introduction FREE 00:15:00 Is Exercising a Good Thing? Why? FREE 01:00:00 The Principles of Exercise 01:00:00 Finding the Right Fitness Routine 01:00:00 Working Out When Time is Tight 01:00:00 Avoid These Fitness Mistakes 01:00:00 How to Fit in Exercise Time 00:30:00 Best Exercises for Women 01:00:00 Choosing a Sports Bra 01:00:00 Getting Your Family Moving 00:15:00 Using a Pedometer to Exercise 01:00:00 Exercising with Health Issues 01:00:00 Should You Use a Personal Trainer? 00:30:00 Conclusion 00:15:00 Muscle Building INTRODUCTION TO MUSCLE BUILDING FREE 01:00:00 TRAINING EXERCISES FREE 01:00:00 EXTENSIVE WORKOUTS 01:00:00 Power Foods Defined 01:00:00 Meal Plans: Print Out 01:00:00 Rested Performance and The Truth Behind Your Supplements 01:00:00 BODYBUILDING FOR WOMEN 01:00:00 A Note On Competitions 01:00:00 Final Words: Conclusion 00:15:00 Mock Exam Mock Exam- Exercise and Muscle Building Accredited Course 00:30:00 Final Exam Final Exam- Exercise and Muscle Building Accredited Course 00:30:00

Course Overview: Do you want to earn money even when you are sleeping? Yes, we are talking about passive income. Passive income is income that you earn without having to work for it actively. This could come from things like rental properties, dividends from stocks, or affiliate marketing. Passive Income Masterclass 102 Ultimate Guide to Financial Security is designed precisely to equip you with the knowledge, strategies, and tools necessary to build sustainable passive income sources. This course offers a comprehensive guide on various avenues for generating passive income, including but not limited to dividend investing, affiliate marketing, real estate, e-commerce, and rental strategies. With a curriculum based on real-world examples, updated industry trends, and proven strategies, you'll gain the skills needed to navigate the path towards financial security. This course is for anyone wanting to create a more financially secure future. It is also a good choice for people who are interested in learning about different passive income strategies. Let's get started! Key Features of the Course: CPD Certified: Gain a professional certification recognised across industries. 24/7 Learning Assistance: Round-the-clock support to aid your learning journey. Interesting Learning Materials: Engage with captivating content designed to simplify complex concepts. Who is This Course For? This Passive Income Masterclass 102 Ultimate Guide to Financial Security course is designed for individuals seeking financial independence and stability through diversified income sources. It's ideal for aspiring investors, entrepreneurs, and anyone wishing to elevate their financial literacy. What You Will Learn: The art of selecting the right products for affiliate marketing. Techniques to build a responsive email list. The power of influencer marketing and its strategic implementation. Crafting in-depth product reviews that sell. Fundamentals and advanced strategies of Search Engine Optimization (SEO). Leveraging social media ads for maximum reach and conversion. Positive thinking, goal-setting, and continuous learning are important for financial success. Why Enrol in This Course: With top reviews and a recently updated curriculum, this trending course equips learners with vital skills to build and manage multiple income sources. It's a solid investment in your financial future. Requirements: No specific prerequisites are required for this Passive Income Masterclass 102 Ultimate Guide to Financial Security course. However, basic computer skills and a keen interest in financial growth will be beneficial. Career Path: After completing this course, you could explore careers such as: Financial Advisor (£60,000) Real Estate Investor (£50,000) Affiliate Marketer (£40,000) E-commerce Specialist (£45,000) Rental Property Manager (£38,000) Dividend Analyst (£55,000) SEO Specialist (£35,000) Certification: Upon completion of the Passive Income Masterclass 102 Ultimate Guide to Financial Security course, learners will receive a CPD certificate, which will enhance their professional credibility and can be used to demonstrate continuous professional development. Course Curriculum 8 sections • 51 lectures • 03:16:00 total length •Choose the Right Products: 00:04:00 •Build an Email List: 00:04:00 •Utilise Influencer Marketing: 00:03:00 •Write in-depth Product Reviews: 00:03:00 •Use Search Engine Optimization (SEO): 00:04:00 •Leverage Social Media Ads: 00:04:00 •Think Positively: 00:03:00 •Set Goals: 00:03:00 •Create an Action Plan: 00:04:00 •Learn From Mistakes: 00:03:00 •Surround Yourself with Like-Minded People: 00:03:00 •Continuously Educate Yourself: 00:04:00 •High Dividend Yield Stocks: 00:05:00 •Dividend Growth Stocks: 00:03:00 •Reinvesting Dividends: 00:04:00 •Dividend ETFs: 00:04:00 •Dividend Aristocrats: 00:04:00 •Fundamental Analysis: 00:04:00 •Optimise Website Design: 00:04:00 •Leverage SEO: 00:03:00 •Invest in Social Media Marketing: 00:04:00 •Drop Shipping: 00:05:00 •Offer Subscription Services: 00:06:00 •Upselling and Cross-Selling: 00:04:00 •Long-term Investment: 00:04:00 •Low Cost: 00:03:00 •Asset Allocation: 00:04:00 •Rebalancing: 00:04:00 •Dollar-Cost Averaging: 00:04:00 •Tax Efficiency: 00:04:00 •Preview: 00:04:00 •Real State Investing: 00:04:00 •Dividend Investing: 00:05:00 •Affiliate Marketing: 00:04:00 •E-commerce: 00:04:00 •Renting Assets: 00:04:00 •Investing in Index Funds or ETFs: 00:03:00 •Creating Wealth: 00:04:00 •Review: 00:03:00 •Buy and Hold Strategy: 00:04:00 •Flip Strategy: 00:04:00 •Airbnb Strategy: 00:03:00 •Value-Add Strategy: 00:05:00 •REITs Strategy: 00:04:00 •Real estate crowdfunding Strategy: 00:03:00 •Long-term Residential Rentals: 00:04:00 •Short-term/Vacation Rentals: 00:04:00 •Commercial Property Rentals: 00:04:00 •Mobile/Home Park Rentals: 00:03:00 •Equipment Rentals: 00:04:00 •Storage Unit Rentals: 00:04:00

Master the skills of management and become an efficient manager with the Diploma in Management Skills course. Understand

Give a compliment to your career and take it to the next level. This Branding will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Branding will help you keep ahead of the pack. The Branding incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Branding will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Branding, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Branding course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Branding Bundle Consists of the following Premium courses: Course 01: Business Branding Course 02: Visual Merchandising Course 03: Marketing Fundamentals Course 04: Social Media Strategist Training Course 05: Corporate Social Responsibility (CSR) Course 06: Business Strategy Planning Course 07: Stakeholder Management Course 08: Customer Relationship Management Course 09: Quality Management Course 10: Cross-Cultural Awareness Training Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Branding: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Branding Bundle Course 01: Business Branding Business Branding For Small Businesses Resources Course 02: Visual Merchandising Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising Course 03: Marketing Fundamentals Module 01: Introduction to Marketing Fundamentals Module 02: Definitions of Marketing Module 03: Traditional vs Contemporary Marketing Module 04: Marketing Management Orientations Module 05: Understand your Customers Module 06: Segmentation Course 04: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 05: Corporate Social Responsibility (CSR) Module 01: Introduction to Corporate Social Responsibility Module 02: Stakeholders & the Social Contract Module 03: A Sustainable Perspective Module 04: Implementing CSR Module 05: Performance Evaluation and Performance Reporting Course 06: Business Strategy Planning Section 01: Welcome - How to Get the Most Out Of This Course Section 02: Business Fundamentals: Connecting Business Strategy to the Business Plan Section 03: Business Fundamentals: The Value of Strategic Analysis Section 04: Business Fundamentals: Frameworks and Theories Business Strategists Must Know Section 05: Critical Evaluation of Leadership Section 06: Products and Services and Competitive Advantage Section 07: Competition - Know Your Enemy Section 08: External Strategic Analysis - Industry, Markets and Competition Section 09: Internal Strategic Analysis - Operations and Customer Management Section 10: Six Minute Strategist SWOT Assignment Section 11: Customer Value Proposition Section 12: Sales and Marketing Strategy Section 13: Digital Business Strategy Transformation Section 14: Finance - Understanding Financial Statements Section 15: Finance: Strategic Financial Analysis Section 16: Finance: Financial Analysis - Case Study and Assignment Section 17: Future Business Strategy Analyser Assignment Section 18: Goal Setting and Financial Performance Section 19: Business Fundamentals: Growth Strategies Section 20: Valuation Funding, Exits and Returns Section 21: Risk Assessment Section 22: Business Plan Synthesis Section 23: Summary and Wrap Up Course 07: Stakeholder Management Module 01: Introducing Stakeholder Management Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict Course 09: Quality Management Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course 10: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Branding bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Branding is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Branding) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Unlock your potential as a Recruitment Consultant with our comprehensive Diploma. Master recruitment strategies, candidate sourcing, and interview techniques. CPD Certified.

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.