200 General English courses in Cardiff delivered Online

Overview Are you finding it difficult to pass an English literature exam or master it as a second language? We can help you overcome all the obstacles in your way. This course delivers an expertly written masterclass on the standard contents of a UK GCSE curriculum and will help you embed that knowledge. The Learning English Language Level 2 course provides comprehensive overviews of all the learning required to pass this essential exam and secure good educational standards. You will be taught how to appreciate and analyse the works of Shakespeare and English novels, alongside poetry, drama, and the basic structure of essays, documents and letters for everyday use. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Learning English Language Level 2. It is available to all students, of all academic backgrounds. Requirements Our Learning English Language Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 14 lectures • 06:15:00 total length •English Language: 00:30:00 •Learning English: 00:15:00 •Punctuation in English: 00:30:00 •Capitalisation: 00:15:00 •Sentence Structure: 00:15:00 •Spelling: 00:30:00 •Verbs: 00:30:00 •Verb tenses and aspects: 00:45:00 •The future: 00:30:00 •Be, have and do: 00:45:00 •Modal verbs: 00:45:00 •English Writing: 00:15:00 •Tips to Improve in English: 00:30:00 •Assignment - Learning English Language Level 2: 00:00:00

Are you looking to enhance your communication skills within the healthcare field? Our comprehensive course, "English for Healthcare Roles," is meticulously crafted to empower healthcare professionals with essential language tools and specialized knowledge. Whether you're a nurse, medical assistant, or healthcare administrator, mastering effective communication is crucial. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "English for Healthcare Roles" course, learners will gain essential knowledge to communicate effectively in healthcare settings. They will develop a strong grasp of human anatomy and medical terminology, enabling them to discuss body systems such as the cardiovascular, respiratory, digestive, musculoskeletal, central nervous, and immune systems. Learners will also become familiar with medical equipment, instruments, and laboratory tests commonly used in healthcare practices. The course emphasizes adapting communication to meet patients' needs, teaching interviewing techniques, and fostering professional communication and behavior. By the end, learners will be equipped with the language skills and confidence to interact professionally with patients, colleagues, and healthcare professionals in a variety of medical contexts. Course Curriculum Module 01: Human Body Vocabulary With Pictures Module 02: Cardiovascular System Module 03: Respiratory System Module 04: Digestive System Module 05: Musculoskeletal System Module 06: Central Nervous System Module 07: Blood and Immunity System Module 08: Equipment, Instrument and Lab Test Module 09: Acronyms and Abbreviation Module 10: Adapting Communication to a Patient's Ability to Understand Module 11: Interviewing Techniques Module 12: Professional Communication and Behaviour Learning Outcomes Identify human body parts using illustrated vocabulary. Explain cardiovascular, respiratory, and digestive systems' functions concisely. Describe musculoskeletal and central nervous systems' basic structures accurately. Outline blood and immunity systems' roles in human health comprehensively. Recognize medical equipment, instruments, and laboratory tests efficiently. Adapt communication to patient understanding levels effectively in healthcare settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare students needing foundational English language skills. Medical professionals enhancing communication in clinical environments. Foreign healthcare workers improving English proficiency. Health educators teaching medical terminology and patient interaction. Non-native English speakers aiming for healthcare roles in the UK. Career path Healthcare Assistant Medical Receptionist Phlebotomist Physiotherapy Assistant Clinical Support Worker Medical Laboratory Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview The demand for proficient English speakers is increasing, with many businesses seeking employees possessing impeccable linguistic skills. The Improve English Spelling, Punctuation, Grammar and Pronunciation" course is designed to meet this demand, offering a comprehensive curriculum that tackles the foundations and intricacies of the English language. In this course, you'll journey with an Introduction to the Course and a preview of the linguistic adventure ahead. Sequential modules, from the Basics of Grammar and The Basics of Sentence to the Structure of Sentence and Question, weave the fabric of fundamental concepts. Punctuation and capitalisation provide the finesse while Spelling drills down on precision. The finale, Common Mistakes & Ways to Improve, consolidates the learning, ensuring that participants wield the English language with unparalleled prowess.Grab this opportunity to refine your linguistic prowess. Enrol today and see the difference tomorrow! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Improve English Spelling, Punctuation, Grammar and Pronunciation. It is available to all students, of all academic backgrounds. Requirements Our Improve English Spelling, Punctuation, Grammar and Pronunciation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 25 lectures • 02:51:00 total length •Module 1: Introduction to the Course: 00:10:00 •Module 2: Basics of Grammar: 00:14:00 •Module 3: The Basics of Sentence: 00:08:00 •Module 4: Structure of Sentence: 00:16:00 •Module 5: Question: 00:11:00 •Module 6: Punctuation & Capitalisation: 00:21:00 •Module 7: Spelling: 00:24:00 •Module 8: Common Mistakes & Ways to Improve: 00:18:00 •Introduction: 00:01:00 •Part 1: 00:03:00 •Part 2: 00:04:00 •Part 3: 00:01:00 •Part 1: 00:02:00 •Part 2: 00:03:00 •Part 1: 00:03:00 •Part 2: 00:03:00 •Part 3: 00:04:00 •Part 1: 00:02:00 •Part 1: 00:03:00 •Part 1: 00:04:00 •Part 2: 00:04:00 •Part 3: 00:03:00 •Part 1: 00:03:00 •Part 1: 00:05:00 •Recap: 00:01:00

Overview This comprehensive course on GCSE English will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This GCSE English  comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this GCSE English. It is available to all students, of all academic backgrounds. Requirements Our GCSE English is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 20 sections • 20 lectures • 04:22:00 total length •Introduction to GCSE English: 00:11:00 •Edexcel English Section A Part 01: 00:16:00 •Edexcel English Section A Part 02: 00:17:00 •Edexcel English Section B: 00:20:00 •Edexcel English Section C: 00:18:00 •Cambridge English Exercise 1-4: 00:22:00 •Cambridge English Exercise 5: 00:13:00 •Cambridge English Exercise 6: 00:13:00 •Basics of Grammar Part 01: 00:10:00 •Basics of Grammar Part 02: 00:10:00 •The Basics of Sentences: 00:09:00 •Structure of Sentences: 00:10:00 •English Language Reading Part 01: 00:10:00 •English Language Reading Part 02: 00:14:00 •English Academic Writing Part 01: 00:10:00 •English Academic Writing Part 02: 00:12:00 •Punctuation and Capitalisation in Writing: 00:12:00 •Most Common Mistakes and How to Avoid Them: 00:13:00 •Cambridge English Listening: 00:11:00 •Cambridge English Speaking: 00:11:00

Do you find yourself second-guessing your writing? Are you looking to impress with flawless communication? Whether you're writing an email, drafting a report, or crafting the next great novel, impeccable English is your key to success. Our English Grammar and Language: Spelling, Punctuation, and Grammar course is your perfect companion. According to Reed a Copywriter can earn from £28,000 to £33,000 in a year depending on qualification, experience, location and other factors. Enrol now in our English Grammar and Language: Spelling, Punctuation, and Grammar course and don't let grammatical errors hold you back. Empower yourself with the knowledge and skills to write confidently and correctly. Key Features This English Grammar and Language Course Includes: This English Grammar and Language Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum English Grammar and Language Course: Module 1: Introduction to English Grammar Module 2: Essential Concepts in English Grammar Module 3: Understanding Sentences and Their Types in English Grammar Module 4: Exploring Voice, Tense, and Person in English Grammar Module 5: Investigating Questions in English Grammar Module 6: Punctuation and Capitalization in English Module 7: Spelling in the English Language Learning Outcomes This English Grammar and Language Course : Understand basic English Grammar terminology and sentence structure. Grasp foundational principles of English Grammar for effective communication. Identify and construct various sentence types in written communication. Analyse and apply nuances of voice, tense, and person. Formulate and analyse questions using appropriate grammatical structures. Apply correct punctuation and capitalization for clear written expression. Demonstrate proficiency in spelling through practical exercises. Identify and rectify common English Grammar mistakes for polished writing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This English Grammar and Language: Spelling, Punctuation, and Grammar course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of English Grammar and Language: Spelling, Punctuation, and Grammar. Moreover, this course is ideal for: Individuals seeking foundational English grammar knowledge. Students aiming to enhance written communication skills. Professionals desiring improved grammatical proficiency. Non-native English speakers striving for language refinement. Anyone preparing for exams requiring English language competency. Requirements There are no requirements needed to enrol into this English Grammar and Language: Spelling, Punctuation, and Grammarcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this English Grammar and Language: Spelling, Punctuation, and Grammar course. Career path After finishing this English Grammar and Language: Spelling, Punctuation, and Grammar course you will have multiple jobs waiting. Some of the Job sectors of English Grammar and Language: Spelling, Punctuation, and Grammar are: Content Writer - £20K to £35K/year English Language Teacher - £25K to £40K/year Proofreader - £18K to £30K/year Editor - £25K to £45K/year Copywriter - £22K to £40K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This comprehensive course on English for Healthcare will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This English for Healthcare comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this English for Healthcare. It is available to all students, of all academic backgrounds. Requirements Our English for Healthcare is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 13 lectures • 04:40:00 total length •Module 01: Human Body Vocabulary with Pictures: 00:47:00 •Module 02: Equipment, Instruments and Lab Tests: 00:19:00 •Module 03: Acronyms and Abbreviation: 00:36:00 •Module 04: Digestive System: 00:25:00 •Module 05: Cardiovascular System: 00:20:00 •Module 06: Blood and Immunity System: 00:15:00 •Module 07: Respiratory System: 00:17:00 •Module 08: Musculoskeletal System: 00:17:00 •Module 09: Central Nervous System: 00:14:00 •Module 10: Professional Communication and Behaviour: 00:19:00 •Module 11: Interviewing Techniques: 00:32:00 •Module 12: Adapting Communication to a Patient's Ability to Understand: 00:19:00 •Assignment - English for Healthcare: 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special 200 Common English Idioms and Phrases Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The 200 Common English Idioms and Phrases Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This 200 Common English Idioms and Phrases Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This 200 Common English Idioms and Phrases Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this 200 Common English Idioms and Phrases? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 200 Common English Idioms and Phrases there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This 200 Common English Idioms and Phrases course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This 200 Common English Idioms and Phrases does not require you to have any prior qualifications or experience. You can just enrol and start learning.This 200 Common English Idioms and Phrases was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This 200 Common English Idioms and Phrases is a great way for you to gain multiple skills from the comfort of your home.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special GCSE English Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The GCSE English Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This GCSE English Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This GCSE English Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the GCSE English there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This GCSE English course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This GCSE English does not require you to have any prior qualifications or experience. You can just enrol and start learning.This GCSE English was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This GCSE English is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to GCSE English Introduction to GCSE English 00:11:00 Module 02: Edexcel English Section A Part 01 Edexcel English Section A Part 01 00:16:00 Module 03: Edexcel English Section A Part 02 Edexcel English Section A Part 02 00:17:00 Module 04: Edexcel English Section B Edexcel English Section B 00:20:00 Module 05: Edexcel English Section C Edexcel English Section C 00:18:00 Module 06: Cambridge English Exercise 1-4 Cambridge English Exercise 1-4 00:22:00 Module 07: Cambridge English Exercise 5 Cambridge English Exercise 5 00:13:00 Module 08: Cambridge English Exercise 6 Cambridge English Exercise 6 00:13:00 Module 09: Basics of Grammar Part 01 Basics of Grammar Part 01 00:10:00 Module 10: Basics of Grammar Part 02 Basics of Grammar Part 02 00:10:00 Module 11: The Basics of Sentences The Basics of Sentences 00:09:00 Module 12: Structure of Sentences Structure of Sentences 00:10:00 Module 13: English Language Reading Part 01 English Language Reading Part 01 00:10:00 Module 14: English Language Reading Part 02 English Language Reading Part 02 00:14:00 Module 15: English Academic Writing Part 01 English Academic Writing Part 01 00:10:00 Module 16: English Academic Writing Part 02 English Academic Writing Part 02 00:12:00 Module 17: Punctuation and Capitalisation in Writing Punctuation and Capitalisation in Writing 00:12:00 Module 18: Most Common Mistakes and How to Avoid Them Most Common Mistakes and How to Avoid Them 00:13:00 Module 19: Cambridge English Listening Cambridge English Listening 00:11:00 Module 20: Cambridge English Speaking Cambridge English Speaking 00:11:00

The 'Level 2 Diploma in English Grammar' course provides a comprehensive introduction to English grammar, covering the basics of sentence structure, question formation, punctuation, capitalization, spelling, and common mistakes. Participants will gain a solid understanding of fundamental grammar rules and techniques to improve their English language skills. Learning Outcomes: Acquire a foundational understanding of English grammar and its components. Identify and analyze the basic structure of sentences in English. Understand the rules and techniques for forming questions in English. Master the usage of punctuation and capitalization to enhance writing clarity. Improve spelling skills and avoid common spelling errors in English. Recognize and rectify common grammar mistakes made by English learners. Develop strategies to enhance overall English language proficiency and communication. Apply acquired knowledge to create well-structured sentences and written communication. Why buy this Level 2 Diploma in English Grammar? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 2 Diploma in English Grammar you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 2 Diploma in English Grammar does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 2 Diploma in English Grammar was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 2 Diploma in English Grammar is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Introduction to the Course Introduction to the Course 00:13:00 Module 2: The Basics of Grammar Basics of Grammar 00:16:00 Module 3: The Basics of Sentence The Basics of Sentence 00:11:00 Module 4: Structure of Sentence Structure of Sentence 00:19:00 Module 5: Question Question 00:13:00 Module 6: Punctuation & Capitalisation Punctuation & Capitalisation 00:24:00 Module 7: Spelling Spelling 00:27:00 Module 8: Common Mistakes & Ways to Improve Common Mistakes & Ways to Improve 00:21:00

Unleash the power of words and elevate your professional interactions with our 'Business English and Communication Skills' course. In an age where the business realm is expanding beyond borders, mastering the lingua franca of commerce becomes quintessential. This course not only refines your grasp of English grammar but also delves deep into the nuances of business writing. Navigate complex sentences, impeccable punctuation, and sidestep common errors, all while bolstering your telecommunication aptitude and fostering unmatched customer service skills. Learning Outcomes Enhance proficiency in business writing and articulation. Understand and apply the foundational principles of English grammar. Craft and structure sentences that resonate clarity and confidence. Recognise and rectify prevalent mistakes in written English. Acquire superior communication techniques, including adept telephone skills. Why choose this Business English and Communication Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Business English and Communication Skills Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Business English and Communication Skills course for? Professionals seeking to advance their business communication acumen. Students aiming to venture into the corporate world. Entrepreneurs desiring effective communication with global clients. Administrative staff keen on polishing written and verbal interactions. Customer service representatives aspiring for excellence. Career path Business Communication Specialist: £35,000 - £45,000 Corporate Trainer: £30,000 - £40,000 Public Relations Manager: £40,000 - £55,000 Technical Writer: £30,000 - £50,000 Business Analyst: £40,000 - £60,000 Customer Service Manager: £28,000 - £38,000 Prerequisites This Business English and Communication Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business English and Communication Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Business English and Communication Skills Module 1: Business Writing Skills 00:42:00 Module 2: The Basics of Grammar 00:13:00 Module 3: The Basics of Sentence 00:08:00 Module 4: Structure of Sentence 00:16:00 Module 5: Question 00:11:00 Module 6: Punctuation & Capitalisation 00:21:00 Module 7: Spelling 00:24:00 Module 8: Common Mistakes & Ways to Improve 00:18:00 Module 9: Communication Skills 00:27:00 Module 10: Business Telephone Skills 00:21:00 Module 11: Customer Service 00:18:00 Assignment Assignment - Business English and Communication Skills 00:00:00