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23 Framing courses in Manchester delivered Live Online

Managing Complex Projects: In-House Training

By IIL Europe Ltd

Managing Complex Projects: In-House Training As knowledge and technology expand exponentially, organizations are finding that the tools, processes, and methods used to select, plan, and manage their projects are insufficient for the challenges posed by them. The goal of this course is to provide participants with a working knowledge of project complexities and a framework for managing the ambiguities involved in today's fast-changing, competitive, and technology-based environment As knowledge and technology expand exponentially, organizations are finding that the tools, processes, and methods used to select, plan, and manage their projects are insufficient for the challenges posed by them. Complex projects don't necessarily follow the rules of traditional projects - in many instances the projects' end-products, and the methods by which they will be produced, are not easily defined. Stakeholder diversity and geographical dispersion contribute to the difficulties project managers face in their efforts to gain acceptance of project goals, objectives, and changes. Additionally, hierarchic leadership styles, traditional lifecycle approaches, and traditional project manager competencies may no longer maximize the efficiencies that need to be realized on complex projects. The goal of this course is to provide participants with a working knowledge of project complexities and a framework for managing the ambiguities involved in today's fast-changing, competitive, and technology-based environments. What you Will Learn The learning objectives of this workshop are to enable participants to: Appreciate complexity and its impact on the management of projects Describe the differences among traditional, complicated, and complex projects Explain the effects of complexity on the PMBOK® Guide's process groups Apply a high-level model in the management of real- world projects Complexity and Projects Some characteristics of complex systems Important models/characteristics of complex projects Major players in project complexity Landscapes and project typologies A supplemental framework for complex projects Framing Framing overview Potential pitfalls in framing complex projects Possible solutions Inception Centrality of risk management PM competencies, selection Stakeholder identification, analysis Blueprint Collaborative planning Stakeholder engagements Alternative methodologies/life cycles Collaborative scheduling Procurement management Oversight, Navigation, and Adjustment Leadership and the project team Stakeholder management Networks Close and Continuous Improvement Transition/support Post-project evaluations Rewards/Recognition

Managing Complex Projects: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,495

Managing Complex Projects: Virtual In-House Training

By IIL Europe Ltd

Managing Complex Projects: Virtual In-House Training As knowledge and technology expand exponentially, organizations are finding that the tools, processes, and methods used to select, plan, and manage their projects are insufficient for the challenges posed by them. The goal of this course is to provide participants with a working knowledge of project complexities and a framework for managing the ambiguities involved in today's fast-changing, competitive, and technology-based environment As knowledge and technology expand exponentially, organizations are finding that the tools, processes, and methods used to select, plan, and manage their projects are insufficient for the challenges posed by them. Complex projects don't necessarily follow the rules of traditional projects - in many instances the projects' end-products, and the methods by which they will be produced, are not easily defined. Stakeholder diversity and geographical dispersion contribute to the difficulties project managers face in their efforts to gain acceptance of project goals, objectives, and changes. Additionally, hierarchic leadership styles, traditional lifecycle approaches, and traditional project manager competencies may no longer maximize the efficiencies that need to be realized on complex projects. The goal of this course is to provide participants with a working knowledge of project complexities and a framework for managing the ambiguities involved in today's fast-changing, competitive, and technology-based environments. What you Will Learn The learning objectives of this workshop are to enable participants to: Appreciate complexity and its impact on the management of projects Describe the differences among traditional, complicated, and complex projects Explain the effects of complexity on the PMBOK® Guide's process groups Apply a high-level model in the management of real- world projects Complexity and Projects Some characteristics of complex systems Important models/characteristics of complex projects Major players in project complexity Landscapes and project typologies A supplemental framework for complex projects Framing Framing overview Potential pitfalls in framing complex projects Possible solutions Inception Centrality of risk management PM competencies, selection Stakeholder identification, analysis Blueprint Collaborative planning Stakeholder engagements Alternative methodologies/life cycles Collaborative scheduling Procurement management Oversight, Navigation, and Adjustment Leadership and the project team Stakeholder management Networks Close and Continuous Improvement Transition/support Post-project evaluations Rewards/Recognition

Managing Complex Projects: Virtual In-House Training
Delivered OnlineFlexible Dates
£850

Total ADSL

5.0(3)

By Systems & Network Training

ADSL training course description An introduction to ATM. What will you learn Recognise the benefits of ADSL. Describe what ADSL is. Describe how ADSL works. Describe the ADSL architecture Recognise the limitations of ADSL. List the elements required for an ADSL installation. ADSL training course details Who will benefit: Network engineers and anyone who will be working with ADSL. Prerequisites: Intro to data comms & networking Duration 2 days ADSL training course contents What is ADSL? Broadband definitions, OSI layer 1, ADSL services, WANS. ADSL features: always on, point to point, Asymmetric, speeds. ADSL benefits, xDSL family, standards, history, example DSL forum documents. ADSL architecture The big picture, The PSTN and telephones, Digital and analogue, PSTN and modems, ADSL vs. modem speeds, Block 1: Customer premises, Block 2: The last mile, Block 3: The exchange, Block 4: the core network. Customer premises Splitters, micro filters, splitter architectures, Splitterless ADSL, ADSL modems, USB, ADSL routers. The local loop ADSL PHY, Some basics, ADSL margins, speed implications, distances, RADSL, Line testing, whoosh tests, line coding, multiple channels, FDM, echo cancellation, Modulation: AM, FM, PM, QAM, QAM constellations, DMT, CAP, Framing, Superframes, fast data mode, interleaved mode, RADSL revisited. The local loop ADSL PHY, Some basics, ADSL margins, speed implications, distances, RADSL, Line testing, whoosh tests, line coding, multiple channels, FDM, echo cancellation, Modulation: AM, FM, PM, QAM, QAM constellations, DMT, CAP, Framing, Superframes, fast data mode, interleaved mode, RADSL revisited. The exchange Local exchange ADSL items, DSLAMs, ADSL racks, Contention. The core network The role of the core network, ATM, ATM VPI/VCI, ATM cells, ATM layers, AAL5, RAS, Home gateways. ADSL and the higher layers Layer 2 choices, PPPoA, PPP, CHAP, layer 4 and above, ADSL and IP, ADSL and ATM. Installing and configuring ADSL Choosing providers, line activation, hardware requirements, Configuring layer 1 and layer 2, Configuring IP. Summary ITU ADSL standards.

Total ADSL
Delivered in Internationally or OnlineFlexible Dates
£2,477

Creating Video For Business (Interactive Workshop)

5.0(6)

By Clockwork Eye Video

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

Creating Video For Business (Interactive Workshop)
Delivered Online + more
£250

Essential Broadband access for engineers

5.0(3)

By Systems & Network Training

Broadband access training course description ADSL is a broadband technology providing fast Internet access (amongst other applications) over existing telephone lines. This course covers an overview of the DSL family, what ADSL is through to how ADSL works. What will you learn Describe what ADSL is. Describe how ADSL works. Describe the ADSL architecture. Recognise the limitations of ADSL. List the elements required for an ADSL installation. Broadband access training course details Who will benefit: Network engineers and anyone who will be working with ADSL. Prerequisites: Intro to data communications & networking Duration 2 days Broadband access training course contents What is ADSL? Broadband definitions, OSI layer 1, ADSL services, WANS. ADSL features: always on, point to point, Asymmetric, speeds. ADSL benefits, xDSL family, standards, history, example DSL forum documents. ADSL architecture The big picture, The PSTN and telephones, Digital and analogue, PSTN and modems, ADSL vs. modem speeds, Block 1: Customer premises, Block 2: The last mile, Block 3: The exchange, Block 4: the core network. Customer premises Splitters, micro filters, splitter architectures, Splitterless ADSL, ADSL modems, USB, ADSL routers. The local loop ADSL PHY, Some basics, ADSL margins, speed implications, distances, RADSL, Line testing, whoosh tests, line coding, multiple channels, FDM, echo cancellation, Modulation: AM, FM, PM, QAM, QAM constellations, DMT, CAP, Framing, Superframes, fast data mode, interleaved mode, RADSL revisited. The exchange Local exchange ADSL items, DSLAMs, ADSL racks, Contention. The core network The role of the core network, ATM, ATM VPI/VCI, ATM cells, ATM layers, AAL5, RAS, Home gateways. ADSL and the higher layers Layer 2 choices, PPPoA, PPP, CHAP, Layer 4 and above, ADSL and ATM. Installing and configuring ADSL Choosing providers, line activation, hardware requirements, Configuring layer 1 and layer 2, Configuring IP. Summary ITU ADSL standards

Essential Broadband access for engineers
Delivered in Internationally or OnlineFlexible Dates
£2,477

Essential CPRI

5.0(3)

By Systems & Network Training

CPRI training course description This course is designed to give the delegate a technical overview of the CPRI protocols and link setup. We will explain the industry cooperation to define the key internal interface between the radio equipment control (REC) and the radio equipment (RE). Also explained will be the SAP that the CPRI link supports for IQ Interface, frame synchronisation, link control and management and the master and slave ports. We will investigate the CPRI block diagram and together with the data formats and sample mapping solutions. The CPRI frame hierarchy and hyperframe construction will be detailed during this three day overview course. What will you learn Explain the CPRI Block diagram. Understand hyperframing capabilities. Explain the CPRI frame format. Understand how the synchronisation is compliant with 3GPP & WiMAX requirements. Understand the two electrical characteristics of CPRI standard. Understand the CPRI standards structure. Understand the CPRI system & Interface definitions. List the four standard bit rates of the CPRI specification. Understand the CPRI Protocol stacks. CPRI training course details Who will benefit: Anyone looking for a technical overview of the CPRI protocols and link set up. Prerequisites: None. Duration 3 days CPRI training course contents System Description Subsystems. Nodes. Protocol layers. Protocol data planes. User data planes. Antenna carriers. Service Access Points (SAP). Link. Passive Link. Hop. Multi-hop Connection. Logical Connection. Master Port & Slave Port. System Architecture Basic System Architecture & Common Public Radio Interface Definition. System Architecture with a link between Res. Reference configurations: Chain topology, Tree topology, Ring topology. RECs & REs in both chain & tree topology Functional description Radio Functionality. Functional Decomposition between REC and RE: For UTRA FDD, For WiMAX & E-UTRA, For GSM. CPRI Control Functionality. Interface Baseline Interface Specification. Protocol Overview. IQ Data. Synchronisation. L1 Inband Protocol. C & M Data. Protocol Extensions. Vendor Specific Information. Physical Layer Specifications Line Bit Rate. Physical Layer Modes. Electrical Interface. Optical Interface. Line Coding. Bit Error Correction/Detection. Frame Structure. Mapping Methods. Container Blocks. Hyperframes. GSM, UMTS & WiMAX Timing. Link Delay Accuracy & Cable Delay Calibration. Link Maintenance Data Link Layer (Layer 2) Specification Layer 2 Framing for Fast & Slow C & M Channels. Medium Access Control/Data Mapping. Flow Control. Start-up Sequence General. Layer 1 Start-up Timer. State Description. Transition Description. Interoperability Reserved Bandwidth. Version Numbers. Supplementary Specification Details Delay Calibration Example. Reference Test Points. List of Abbreviations & Gloss

Essential CPRI
Delivered in Internationally or OnlineFlexible Dates
£3,497

Media Training

By Rough House Media

If you got a call from a TV producer asking you to appear on Newsnight, would you say ‘yes’? And if you did, could you make your argument in a way that captured the attention of the audience without being interrupted? Our media training courses are aimed at senior spokespeople and experts who give interviews on TV, radio or in print. We equip them with the skills and confidence to take control and give engaging, memorable and effective performances in which they deliver their key messages, no matter what the circumstances. Highly interactive and practical, each course includes a series of realistic print, radio and television exercises with experienced journalists. We provide immediate feedback following each interview, including techniques for improvement, advice about potential answers and the framing of key messages. While all our media training courses are bespoke, on a typical course we will cover: how the media operates how to prepare for interviews the differences between TV, radio and print interviews how to conduct different types of interview, such as pro-active, reactive, expert commentator and hostile (crisis communications) developing key messages which convey your views persuasively how to take control of an interview, stick to your own agenda and deliver key messages successfully use of language, body language, dress and delivery After the course, each delegate receives the Rough House Media Toolkit, including written feedback, recorded copies of their interview exercises, the Rough House Media Guide to Interviews and further supporting materials. We also provide a confidential assessment to the PR team of each delegate’s suitability for different types of interview. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

Media Training
Delivered in Richmond or UK Wide or OnlineFlexible Dates
Price on Enquiry

GPON and FTTx networks

5.0(3)

By Systems & Network Training

GPON and FTTx networks training course description Designed to benefit those requiring an in depth knowledge of the principles and applications of Ten Gigabit and Gigabit Passive Optical Networking and Fibre to the X in NG Networks applications and their associated equipment, its flexibility and function within a modern transmission network. Using an effective mix of 'hands on' equipment instruction and correlation to theory based learning the delegate will gain a complete understanding of the equipment and the tasks to be undertaken in a real life situation. What will you learn Compare PON/FTTx systems. Explain network elements and designs. Support applications and network interfaces. List circuit provisioning and bandwidth requirements. Understand upstream & downstream issues. Describe headend & network elements/OLT-ONT. Perform network testing with OTDR test sets. GPON and FTTx networks training course details Who will benefit: Anyone working with GPON and FTTx. Prerequisites: Introduction to data communications and networking. Duration 5 days GPON and FTTx training course contents FTTN, FTTC, FTTH SMF, MMF, Fibre safety and properties (dispersion/attenuation), Fibre reel cables and types, Fibre installation and air blown fibre, Transmitters and receivers - power budget/laser classes. Fibre to the home (FTTH), FTTC (Fibre to the Cabinet), FTTN (Fibre to the node) , FTTD (Fibre to the desk), FFTH topologies and wavelengths, Active or passive optical network. WDM equipment and GPON OSP design Wavelength considerations, WDM/DWDM/CWDM, EDFA optical amplification, AWG (Arrayed Waveguide Grating) splitters , Couplers (splitters) and losses, Optical splitters 1x2, 1x4, 1x8, 1x16, 1x32, 1x64, 2x64. PON variants Gigabit passive optical network (GPON), Gigabit Ethernet passive optical network (GEPON), Time division PON (TDM-PON), Wave Division Multiplexing PON (WDM-PON), 1Gbps, 10Gbps, 40Ggps, 100Gbps FSAN (Full Service Access Network) NGA (Next Generation Access), Strategies for TDM-PON to WDM-PON migration, Architecture of NG-PON (hybrid WDM/TDM PON), Additional services than triple play. GEPON design GPON OSP centralized and distributed design, GPON PON splitters x4 x8 x32, Fibre splice trays /cassette trays & enclosures, GPON field testing and installation verification, GPON physical layer testing, Optical time domain reflectometer (OTDR), Optical power source & meter, Optical return loss (ORL), APON/BPON/GPON/EPON comparisons. GPON ITU-T G.984.1 Reference model, terminology & architecture, Access network system management functions. ONT & OLT functional block examples. FTTx scenarios, 4 switching arrangements for external access network backup. GPON ITU-T G.984.2 Physical layer, Enhancement band, Bit rate and wavelengths, FEC and RAMAN. GPON ITU-T G.984.3 Frame structure, GPON encapsulation method (GEM), GTC adaptation and framing sublayer protocol stack, Status reporting & traffic monitoring DBA (SR-DBA & TM-DBA), Transmission container (T-CONT) types, Downstream & upstream multiplexing, GEM port identifier, Media access control and ONU registration, Extended bandwidth assignment model scheduling architecture, PLOAM & alarm messages, Downstream & Upstream FEC, Process order in a GTC transmit flow. GPON ITU-T G.984.4 and G.988 ONT management and control interface (OMCI) Management interface, Reference model, Typical ONT with SCTE 55-1 or SCTE 55-2 compliancy. GPON ITU-T G.984.5 enhancement band Band options, GPON NGA, Wavelength allocation. GPON ITU-T G.984.6 optical reach extension (G.984.re) Reach extension (RE), OA-based and OEO-based reach extenders, Protection, Reach extender with OTDR blocking filters (BF) and bypass (BYP) filters. GPON ITU-T G.984.7 long reach Quiet Window. 10-GPON ITU-T G.987.1 (XG-PON) Scenarios, reference access network architecture, XG-PON with G-PON through WDM1r, G-PON and XG-PON wavelength allocation, G-PON and XG-PON co-existence with video overlay option, RE migration scenarios. G.989 40Gbps XG-PON2 Functional reference architecture, NG-PON2 system coexistence with legacy systems, Definitions of legacy compatibility terminology. GPON issues and standards GPON components GPON OLT / GPON ONT, GPON management, Operational support systems (OSS), Network management systems (NMS), OMCI (ONT Management control interface), RG (Residential gateway), Data and prioritised voice channel product, GPON broadband-forum standards, Broadband-forum , TR-069 and TR-156, HPNA (home phone network alliance), Powerline carrier (PLC), GPON DLNI G.hn or G.9960, MOCA, FTTH council certification standard for network certification. Fibre-connected home badge, Ethernet in the first mile (EFM), GPON frame synchronization to network timing, Direct clock synchronization interface (BITS), Multiservice access platform (MSAP), Software planning tool, Superconnected cities / voucher scheme. Hands on practical assignments Single and multimode fibre recognition, Fibre Cleaning methods, Checking cleaning with an optical microscope, Optical light source and optical power meter referencing, PON splitter and fibre drum testing with an optical power meter, 6km classroom passive optical network testing with an OTDR at 1310/1550nm, Using decibels (dB's) and decibel milliwats (dBm's), Designing networks up to 20km long using vendor specifications (power budget), Fault finding with a visible fault locator.

GPON and FTTx networks
Delivered in Internationally or OnlineFlexible Dates
£3,697

Data storytelling

By Fire Plus Algebra

Data has become the most important resource for every organisation – but the insights gained from data analysis will only ever be truly valuable if they can be clearly expressed to other people.  This course is for anybody who works with data, and needs to communicate the meaning that's in the numbers to colleagues, customers, bosses or external stakeholders.  It will give you or your team the confidence and skills to translate raw data into compelling visual stories for your key audiences. The principles and skills covered apply to the simplest PowerPoint chart, to more complex interactive visualisations.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve.  Sample learning content Session 1: What makes a great data-driven story The key elements of a successful infographic or presentation. Industry best practice, and discussion of good (and bad) examples. A simple framework for identifying the Audience, Story and Action. Session 2: Data in context How to balance function and aesthetic appeal. Identifying the right graph, chart, infographic or other visual. Framing the data and providing contextual information. Session 3: Designing for the human brain Using colours to add emphasis and meaning. Design and layout principles, and creating hierarchies of information. The principle of ‘self-sufficiency’, and removing clutter. Session 4: Navigation and narrative Tailoring visualisations for different types of communications. Structuring presentations and longer reports. Thinking in layers to create interactive dashboards. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets.
 Testimonial “I was familiar with Alan’s work as a Guardian Masterclass instructor on data visualisation and digital journalism, which made it easy for me to recommend him for onsite training at the Liverpool School of Tropical Medicine. We had a large group of people interested in honing their abilities to depict their research and stories in engaging ways. Alan’s course provided great insight about common communication pitfalls and how to avoid them, how to become better communicators by understanding the audience diversity, and it showcased some great online tools for creating infographics. This should be mandatory training for all students, academics, report writers and those involved with conveying research to the media as it will help increase the clarity and accessibility of our own research stories.”
 Dr Lee Haines | Liverpool School of Tropical Medicine

Data storytelling
Delivered OnlineFlexible Dates
£2,405.97

Cultivating A Positive Mindset - 1 Day Online Workshop

By Haptivate

Explore the power of your mindset to affect mood, motivation and happiness + practical ways to bring more positivity to your life.

Cultivating A Positive Mindset - 1 Day Online Workshop
Delivered OnlineFlexible Dates
£249

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Outside The Lines - Art Workshops

outside the lines - art workshops

Poynton

An independent art studio where artists of all ages can develop their creativity and gain self-confidence through visual art. Join our email list > "My daughter is enjoying art class very much and thus I am happy and satisfied. :) She actually said it helped her calm down on a day where she had gotten angry with her brother - now that's some good stuff! Thank you for inspiring them, and for all that you do!" Kyrie Shomaker, MD When she was a little girl, Melanie Cramer wanted to be an artist/ballerina/teacher/mommy. Apparently "ballerina" was code for business owner because now she teaches art in her own studio. Her path included earning an art degree from High Point College (now university), many years spent as an art director for print media, and many more teaching preschool locally. She founded Outside the Lines Art Studio in 2011 to share her belief in the transformative power of visual art with her community. Meet the Owner: Melanie Cramer IMG_2835.jpg At Outside the Lines Art Studio, we believe the process of creating is far more valuable that the resulting creation. An artist who has spent time exploring an art medium thoroughly may or may not produce a masterpiece worthy of professional framing and prominent display, but they will certainly produce something they are proud of, independent of others’ opinions. They will have expressed themselves to their own satisfaction. They will have experienced something new and learned from it. They will feel more self-assured and confident. Those are products you can’t hang on the wall, or even the fridge.

Gold Leaf Services

gold leaf services

London

A Family Run Company Established in 1973 Serving The Gilding And Decorative Industries Ken Rees - Founder of Gold Leaf Supplies Ken Rees Founder In 2023 we will be celebrating our 50th year in business. Phew! Over the years, we have built a reputation for supplying high-quality products with an equally high level of service. We are passionate about gilding and specialist decoration techniques and we love to hear about your projects. At Gold Leaf Supplies we pride ourselves on our innovative approach to servicing the gilding and decorative trades. We are always exploring ways of expanding our services and seeking new horizons through interesting and exciting product ranges. Sue Govani - Director of Gold Leaf Supplies Sue Govani Director Steve Rees - Director of Gold Leaf Supplies Steve Rees Director Company History Gold Leaf Supplies is a family business, which was established as Services Supply Company in 1973 by Mr Ken Rees who was a senior partner in the business. Although Ken retired in 2008, he still had an involvement in the Company until his peaceful passing in May 2018. Having worked in the Italian Marble business for many years, Ken initially set up the business to supply gold leaf and associated products to the stone trade. The main emphasis being on offering an exceptionally high level of service and personal contact. Since 1973, our client base has expanded and diversified considerably, and we have increased our product range accordingly to meet our clients’ needs. We now cater to a diversified range of National and International clients involved in gilding, signwriting, glass manufacture, bookbinding, furniture restoration and manufacture, framing, interiors, architectural decoration, specialist decorating and monumental carving to name but a few. You can view examples of the prestigious projects that we have supplied for in our client gallery As the emphasis of the business changed so did the Company trading name - to Gold Leaf Supplies. From 1st March 2008, we became a Limited Company - Services Supply Company Ltd T/A Gold Leaf Supplies. Although the product range has diversified, and the company has grown, the philosophy introduced in 1973 has remained the same - "We offer quality products at competitive prices and a continuing high level of service." The business remains within the family and Kens’ son, Steve Rees and daughter, Sue Govani joined the company in 1989 and 1991 respectively. Steve has a background in Business whilst Sue’s background is in Art and Design bringing different skills and ideas to the business. Both are Company Directors and very hands on with the day to day running of the business. Steve is mainly involved with the purchasing and logistics. He has a memory like a filing cabinet and a sound technical knowledge relating to gilding techniques. When he has any free time, you will find him on the ski slopes or out walking with his beloved dogs. Sue is more involved with the creative side of the business and enjoys the sales, marketing and client facing events. Passionate about artistic techniques and applications, Sue is usually found trying out the new product ranges in her spare time. She is learning to gild is spending a little more time being a hands on creative which she finds a very meditative process. We all have enormous respect for the art of gilding and its traditional values whilst at the same time recognise and are inspired by the many diverse and contemporary ways that gold and silver leaf is being used today. Our Team It is important to receive your raw materials on time and we appreciate the tight deadlines that most businesses work to, therefore for approved accounts, most of our products are despatched the day instructions are received and delivered on a next day delivery basis. Where large projects are involved, supplies can be scheduled on a phased delivery. One of our strengths is that we can and have often been called upon to supply large quantities at short notice. Our prime objective is not only to supply, but also to provide a full service to our clients and our team makes every effort to ensure this objective is achieved. We have knowledgeable staff who are always on hand to offer advice and we respond quickly to any enquiries that you may have. Please feel free to contact us at any time. Sue Jewell Accounts Manager Sue J has been with us for almost 15 years and has been instrumental in setting up all of our accounts and bookkeeping administration. Since October last year Sue decided to reduce her hours to work part time to fit around her grandchildren and has been working remotely since lockdown. Accounts practices come naturally to Sue and she is continuing to teach all the office staff her accounting methods. She is still very much involved with managing and overseeing the office systems and administration on a weekly basis remotely although she no longer has direct contact with clients. Niki Rathkey Accounts Administrator and Order Processing Niki has been with GLS for two years now and handles all our day-to-day accounts and order processing. It is a busy desk, but Niki is always on hand with a smile to answer any accounting queries that you may have. She is like a magpie when it comes to our shiny products and uses a lot of them in her stone painting and interior projects. She has also built up a sound knowledge about how our products work and will answer most queries related to this. Niki has a strong background of secretarial and administrative skills and has previously worked for a variety of Accounts practices. Isabel Barriga Brown Accounts Assistant and Order Processing Isabel is a new starter for GLS who joined us in October 2021 but has quickly become an indispensable member of the team. Together with Niki they are the accounts team that keep our day-to-day orders ticking over and our records straight! She is very creative and artistic and helps a lot with our social media ideas and creative projects. Again, Isabel loves trying out the projects in her own home and is also learning to gild. She’s our social secretary and makes sure we get together outside as well as inside of work. Adam Rees Technical and IT Adam has worked at Gold Leaf Supplies for around 10 years and during that time he has built up a very good technical knowledge about the products and their uses. He is happy to answer any technical questions that you may have. He is very patient and interested in the challenges that customers projects often present. He will always go out of his way to find a solution and is interested in testing new products and applications. Adam also has responsibility for the Website and all our internal IT requirements. Ralph Davies Warehouse Manager Ralph has been with GLS for over 8 years and takes care of all the goods inwards, stock control and order despatch. Ralph is meticulous and methodical which is a good thing in a busy warehouse. He runs a very tight and organised ship and is a real character! Nothing is ever too much trouble! He always goes the extra mile to make sure your orders are packed well and despatched on time. Fred Govani Warehouse Assistant Fred is Sue’s husband and since taking early retirement during lockdown he comes into the Company part time to help out in our busy warehouse. Due to his previous and extensive work experience he also has a valuable input into logistics and systems practices. Debbie Rees Colour sampling coordinator. Debbie is Steve’s wife who also runs an online homeware store called Elsie Boo Collections. She helps out at GLS by preparing all of our Gold leaf and other metallic materials shade cards that our clients find so useful to have in their workshops or to show their own customers to help them make colour decision choices. Debbie makes sure that we are all stocked up with these and also helps us keep on top of office filing.