6583 Flexibility courses

Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning

Transform your passion for dogs into a career-ready skillset with this 20-in-1 Dog Training bundle. Whether you're working with pets or people, this is the toolkit today’s employers and clients are looking for. Description The pet care industry is booming — but professionals need more than a love for animals. Employers and pet owners want trainers and carers who can handle communication, behaviour, grooming, health, and even client-facing admin. This bundle blends the essential soft skills with foundational dog care, giving you a professional edge for roles in training, pet sitting, grooming, welfare, and support services. Whether you're planning to start your own business or join a kennel, this makes you far more hireable and trustworthy. With 20 courses rolled into one cost-effective package, this is a career move with serious value. Act now before enrolment closes — clients and employers don’t wait around, and neither should you. FAQ Q: Who is this bundle for? A: Aspiring dog trainers, pet care assistants, animal shelter staff, and pet business entrepreneurs. Q: Does it improve my hireability? A: Yes — it shows depth in dog handling, grooming, behaviour, and communication. Q: Can I use this to start a pet business? A: Absolutely. It builds credibility across various pet care services. Q: Do I need a background in animal care? A: Not at all — it’s designed for newcomers and career-changers. Q: Can I pace my learning? A: Yes — all content is online and self-paced for full flexibility. Q: Is this bundle available all year? A: No — spaces are limited due to demand. Secure yours while it’s open.

Build the skills that make a difference in people’s lives—and get hired doing it. This 20-in-1 Diploma in Nursing bundle is tailored for healthcare jobseekers who want to stand out in clinical, community, and support roles across nursing, midwifery, and care services. Description Nursing is one of the UK’s most respected—and in-demand—careers. But with high competition and increasing professional standards, only well-rounded applicants get noticed. That’s why this bundle offers 20 certifications that reflect the diverse knowledge areas today’s health employers value. From phlebotomy to child safeguarding, nutrition to mental health—these qualifications are relevant for hospital support roles, private care providers, and nursing recruitment agencies alike. If you’re entering healthcare for the first time or boosting your credentials for advancement, this is a powerful, cost-effective route. Act now—nursing-related job vacancies are growing, and candidates with multi-topic training get shortlisted first. FAQ Who is this course bundle for? Aspiring nurses, care assistants, maternity support workers, and anyone entering health or social care. Is this a recognised qualification route? While not a formal diploma, each course gives you a certificate to strengthen applications and professional profiles. Can I use this bundle for entry-level NHS applications? Yes. Many NHS and private sector jobs seek applicants with this kind of multi-skilled foundation. Do I need a background in medicine? No. This bundle is accessible for complete beginners. Is it self-paced? Yes—lifetime access gives you full flexibility to learn around your schedule. Why now? Because every month you delay is a month someone else gets shortlisted. Start building your nursing CV today.

If you're looking to start or support a healthcare career, the Nursing Assistant: 20-in-1 Premium Online Courses Bundle is your gateway to opportunity. From hospitals to home care, this course pack gives you trusted, foundational credentials that speak directly to employers in nursing, care, and clinical support roles. Recruiters need skilled, compassionate candidates. This bundle proves you're both. Description Healthcare organisations value flexibility, compassion, and capability. With 20 certifications ranging from phlebotomy to childcare, mental wellness to neonatal care, this bundle equips you for the varied demands of care environments. It’s ideal for entry-level candidates, support staff, and career switchers aiming for meaningful, in-demand roles. Whether you want to work in nursing support, private care, maternity services, or clinical administration, this bundle highlights you as an informed, safety-conscious, and service-ready professional. Healthcare roles open fast—and close faster. Secure your edge now. FAQ Q: Is this suitable for those new to healthcare? A: Yes. It’s designed to support beginners and job seekers transitioning into the care sector. Q: What roles does this bundle prepare me for? A: Healthcare assistant, nursing support worker, maternity care assistant, phlebotomy aide, and more. Q: Will I receive certificates for all 20 courses? A: Yes—every course includes a downloadable certificate. Q: Does this include non-clinical areas too? A: Definitely. Skills like data entry, GDPR, and communication are covered as well. Q: Can this help me apply for NHS or care home roles? A: Yes—it's ideal for both public and private healthcare settings. Q: Why is now the right time? A: Healthcare employers are hiring continuously—this bundle makes you more competitive, quickly.

The demand for trained, compassionate, and professionally certified disability assessors has never been higher. Whether you're entering healthcare, education, or support services, this 20-in-1 bundle helps you build a hireable profile across roles where people—and their needs—come first. Description Disability assessment roles require more than clinical knowledge—they demand empathy, structured communication, and a solid understanding of developmental and psychological conditions. This bundle prepares you for employment in social care, rehabilitation, education support, healthcare, and disability benefit assessment. With training spanning areas such as autism, learning disabilities, safeguarding, counselling, and early years care, this bundle equips you for client-facing roles that require both soft and analytical skills. Whether you’re planning to work in government services, private care, or school systems, these 20 certificates make your application stronger and your CV harder to overlook. Job opportunities in this sector fill fast. Secure your skillset—and your future—before the next opening closes. FAQ Q: Who is this course bundle suitable for? A: Ideal for aspiring disability assessors, support workers, SEN teaching assistants, social care professionals, and mental health practitioners. Q: What sectors could I work in after this training? A: Public health, education, disability benefits, care homes, youth services, and community support programs. Q: Do I need clinical experience to enrol? A: No prior experience is needed. This bundle is suitable for both beginners and professionals seeking formal recognition. Q: Will I receive a certificate for each course? A: Yes, every course provides an individual certificate upon completion. Q: Can I study in my own time? A: Yes—you’ll have lifetime access, with full flexibility to study around work or family.

The demand for trained, compassionate, and professionally certified disability assessors has never been higher. Whether you're entering healthcare, education, or support services, this 20-in-1 bundle helps you build a hireable profile across roles where people—and their needs—come first. Description Disability assessment roles require more than clinical knowledge—they demand empathy, structured communication, and a solid understanding of developmental and psychological conditions. This bundle prepares you for employment in social care, rehabilitation, education support, healthcare, and disability benefit assessment. With training spanning areas such as autism, learning disabilities, safeguarding, counselling, and early years care, this bundle equips you for client-facing roles that require both soft and analytical skills. Whether you’re planning to work in government services, private care, or school systems, these 20 certificates make your application stronger and your CV harder to overlook. Job opportunities in this sector fill fast. Secure your skillset—and your future—before the next opening closes. FAQ Q: Who is this course bundle suitable for? A: Ideal for aspiring disability assessors, support workers, SEN teaching assistants, social care professionals, and mental health practitioners. Q: What sectors could I work in after this training? A: Public health, education, disability benefits, care homes, youth services, and community support programs. Q: Do I need clinical experience to enroll? A: No prior experience is needed. This bundle is suitable for both beginners and professionals seeking formal recognition. Q: Will I receive a certificate for each course? A: Yes, every course provides an individual certificate upon completion. Q: Can I study in my own time? A: Yes—you’ll have lifetime access, with full flexibility to study around work or family.

Register on the Supervising Food Safety in Catering today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Supervising Food Safety in Catering is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Supervising Food Safety in Catering Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Supervising Food Safety in Catering, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Food Safety - An Introduction Food Safety - Introduction 00:26:00 Module 02: Supervision of Food Safety Supervision of Food Safety 00:34:00 Module 03: Food Safety Legislation Food Safety Legislation 00:31:00 Module 04: Food Safety Management System Food Safety Management Systems 00:41:00 Module 05: Food Safety Management Tools Food Safety Management Tools 00:27:00 Module 06: Microbiology Microbiology 00:25:00 Module 07: Contamination Hazards Contamination Hazards 00:26:00 Module 08: Controlling Contamination Controlling Contamination 00:36:00 Module 09: Food Poisoning (Bacterial) and Food-Borne Illness Bacterial Food Poisoning and Food-Borne Illness 00:29:00 Module 10: Food Poisoning (Non-Bacterial) Non-bacterial Food Poisoning 00:29:00 Module 11: Personal Hygiene Personal Hygiene 00:27:00 Module 12: Food and Temperature Control Food and Temperature Control 00:31:00 Module 13: Checking, Verifying and Recording Temperature Checking, Verifying and Recording Temperature 00:22:00 Module 14: Food Spoilage and Preservation Food Spoilage and Preservation 00:35:00 Module 15: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 16: Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:32:00 Module 17: Pest Management Pest Management 00:27:00 Module 18: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00 Module 19: Reopening and Adapting Your Food Business During COVID-19 Reopening and Adapting Your Food Business During COVID-19 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This course covers all the key concepts that will help you prepare for and pass the AWS Certified Cloud Practitioner certification exam for the latest CLF-C01. A practical-based course where you will gain practical knowledge about AWS Cloud through videos and demo sessions.

Join our Professional Boundaries in Health & Social Care course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Professional Boundaries in Health & Social Care course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Professional Boundaries in Health & Social Care course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Professional Boundaries in Health & Social Care. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Professional Boundaries in Health & Social Care course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Professional Boundaries in Health & Social Care is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Professional Boundaries in Health & Social Care course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Professional Boundaries in Health & Social Care Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: What are professional boundaries What are professional boundaries 00:25:00 Module 02: Purpose of a professional boundary Purpose of a professional boundary 00:25:00 Module 03: Relationships and professional boundaries Relationships and professional boundaries 00:35:00 Module 04: Professional Boundaries and the Law Professional Boundaries and the Law 00:30:00 Module 05: Principles and Support for Maintaining Professional Boundaries Principles and Support for Maintaining Professional Boundaries 00:25:00 Module 06: Code of Conducts Code of Conducts 00:22:00 Module 07: Understanding Negative Consequences Understanding Negative Consequences 00:22:00 Module 08: Maintaining Boundaries Maintaining Boundaries 00:30:00

Do you ever wonder how Astrology functions? Do you want to know where your natural talents lie? Do you want to know why you've experienced issues in particular aspects of your life? Do you want to unravel the energies of your life way with the goal that you can settle on better choices about your future? If yes, this course will show you all that you have to know to begin in the mysterious and captivating universe of Astrology. In this course, you will learn to interpret the horoscope to judge the talents, qualities and shortcomings in the personality. You will likewise figure out how to make fast and straightforward predictions and how to utilise astrology to enable you to make predictions in a fundamental technique. Toward the finish of this course, you will see all the building blocks of how astrology functions, as well as be able to look at a chart and understand how to give a basic reading to someone. Course Highlights Astrology and Palmistry Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Astrology and Palmistry Diploma into 82 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 68 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Astrology and Palmistry Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Astrology and Palmistry Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Astrology and Palmistry Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Astrology THE PRACTICAL VALUE OF ASTROLOGY FREE 00:30:00 THE PLANETS: THE SEVEN SPIRITS BEFORE THE THRONE FREE 01:00:00 TIME AND PLACE AS FACTORS IN CALCULATION OF THE HOROSCOPE 01:00:00 THE HOUSES 00:15:00 THE RISING SIGN AND THE TWELVE HOUSES 01:00:00 HOW TO CALCULATE THE POSITIONS OF THE PLANETS 01:00:00 RETROGRADATION 00:30:00 THE ASPECTS 01:00:00 A PHILOSOPHIC ENCYCLOPEDIA OF ASTROLOGY 01:00:00 Geocentric System of Astrology 01:00:00 WERE YOU BORN UNDER A LUCKY STAR? 01:00:00 AMULETS, BIRTH-STONES AND PLANETARY COLORS 01:00:00 WHEN IS THE BEST TIME TO BE BORN? 01:00:00 READING THE HOROSCOPE INTRODUCTORY 01:00:00 THE HOUSES 01:00:00 THE SIGNS OF THE ZODIAC 00:30:00 THE CARDINAL SIGNS Keyword 'Activity' 00:15:00 THE FIXED SIGNS Keyword Stability 00:30:00 THE COMMON SIGNS Keyword Flexibility 00:15:00 COMPARATIVE EFFECT OF CARDINAL, FIXED AND COMMON SIGNS ON THE ANGLES 00:15:00 THE FOUR TRIPLICITIES 00:30:00 THE SUN, THE MOON AND THE ASCENDANT 00:15:00 THE RISING SIGN 01:00:00 THE INFLUENCE OF THE TWELVE SIGNS WHEN RISING 01:00:00 THE INTRINSIC NATURE OF THE PLANETS 01:00:00 HOW TO TEST THE HOROSCOPE 00:30:00 THE CHILDREN OF THE TWELVE SIGNS 01:00:00 THE SUN, GIVER OF LIFE 01:00:00 THE SUN IN THE TWELVE HOUSES THE SUN IN THE FIRST HOUSE 00:30:00 THE SUN IN THE TWELVE SIGNS 01:00:00 THE SUN IN ASPECT WITH OTHER PLANETS 01:00:00 VENUS THE PLANET OF LOVE 01:00:00 VENUS IN THE TWELVE SIGNS 01:00:00 VENUS IN ASPECT WITH OTHER PLANETS 01:00:00 MERCURY, THE PLANET OF REASON 01:00:00 MERCURY IN THE TWELVE HOUSES 01:00:00 MERCURY IN THE TWELVE SIGNS 01:00:00 MERCURY IN ASPECT WITH THE OTHER PLANETS 01:00:00 THE MOON, THE PLANET OF FECUNDATION 01:00:00 THE MOON IN THE TWELVE HOUSES 01:00:00 THE MOON IN THE TWELVE SIGNS 01:00:00 ASPECTS OF THE MOON TO OTHER PLANETS 01:00:00 SATURN, THE PLANET OF SORROW KEYNOTE: OBSTRUCTION 01:00:00 SATURN IN THE TWELVE HOUSES 01:00:00 SATURN IN THE TWELVE SIGNS 01:00:00 THE ASPECTS OF SATURN 01:00:00 JUPITER THE PLANET OF BENEVOLENCE 01:00:00 JUPITER IN THE TWELVE HOUSES 01:00:00 JUPITER IN THE TWELVE SIGNS 01:00:00 THE ASPECTS OF JUPITER 01:00:00 MARS THE PLANET OF ACTION 01:00:00 MARS IN THE TWELVE HOUSES 01:00:00 MARS IN THE TWELVE SIGNS 01:00:00 MARS IN ASPECT WITH OTHER PLANETS 01:00:00 PLANETARY OCTAVES 01:00:00 URANUS, THE PLANET OF ALTRUISM 01:00:00 URANUS IN THE TWELVE HOUSES 01:00:00 URANUS IN THE TWELVE SIGNS 01:00:00 ASPECTS OF URANUS TO THE OTHER PLANETS 01:00:00 NEPTUNE, THE PLANET OF DIVINITY 00:30:00 NEPTUNE IN THE TWELVE HOUSES 01:00:00 NEPTUNE IN THE TWELVE SIGNS 01:00:00 NEPTUNE IN ASPECT WITH OTHER PLANETS 01:00:00 THE DOCTRINE OF DELINEATION IN A NUTSHELL 00:30:00 THE INFLUENCE OF RULING PLANETS WELL ASPECTED 01:00:00 TABLE OF PLANETARY KEY-WORDS 00:30:00 THE STRENGTH AND WEAKNESS OF THE PLANETS SHOWN BY ELEVATION, EXALTATION, CRITICAL DEGREES, ETC 01:00:00 MIND AND THE RULING PLANET 00:30:00 MENTAL EFFECT OF THE RISING SUN 01:00:00 PROGRESSION OF THE HOROSCOPE 01:00:00 PROGRESSED SOLAR DIRECTIONS 01:00:00 PROGRESSED LUNAR DIRECTIONS 01:00:00 Palmistry Introduction To Palmistry 00:30:00 Importance Of whole hand In Palm Reading 00:30:00 Core Concept Major and Minor Lines 00:30:00 Identifying with fingers : Their shape, size and fingernails 00:15:00 Importance of Mounts in Palmistry and the Major & Minor in Mounts 01:00:00 What is Hand Dominance? 01:00:00 Palmistry for wealth, health, Happiness and love 00:30:00 What are Quadrant Quadrangle and Great Triangle? 00:30:00 Worried about Your Worry lines? 00:15:00 Compiling it all together 00:15:00 Mock Exam Final Exam