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Duration 3 Days 18 CPD hours This course is intended for This class is designed for experienced administrators and platform developers as well as solution, enterprise, and technical architects responsible for designing or building integration solutions on the Salesforce Platform. It's also designed for project or program managers looking to understand the big picture of integration in order to better manage their projects and programs. Ideally, you hold the Salesforce Administrator, Salesforce App Builder, or Salesforce Platform Developer I credential and/or are knowledgeable about standard and custom objects; how to work with flows and Process Builder; how to navigate Salesforce, Lightning Components, and Schema Builder; and Apex basics such as creating a Class and Anonymous Blocks. This class is recommended for anyone looking to earn their Salesforce Certified Integration Designer credential. Overview When you complete this course, you will be able to: Identify integration requirements by asking relevant integration questions to business stakeholders. Recommend appropriate integration patterns (Remote Process Invocation - Request and Reply, Remote Process Invocation - Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes, Data Virtualization) to design integration solutions. Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, Outbound Messaging, Callouts, and Salesforce Connect) to build integration solutions. Explore architectural concepts and the big picture thinking of how to integrate on the Salesforce Platform. In this 3-day class, our Salesforce integration experts will demonstrate how to build solutions that provide a single view of your customers. You?ll learn about integration capabilities and the considerations that should be made when architecting an integration solution. Through a combination of demos, discussions, and hands-on exercises, you?ll design and build secure, scalable, and high-performing integration solutions that seamlessly surface the information that matters most Integration Overview Understand the Importance of Integration Explore Integration Architecture Explore the Meaning of Single View of the Customer Explore the Meaning of System Landscape Understand the Role of Enterprise Service Bus (ESB) and Extract Transform Load (ETL) in System Landscape Integration Capabilities Introduction to Salesforce APIs Create External Applications Using SOAP API Build Mobile Applications Using REST API Work with Large Data Volumes Using BULK API Build Event-Driven Applications Using Streaming API Build Event-Driven Applications Using Platform Events Build Event-Driven Applications Using Change Data Capture Send Data from Salesforce to External Applications Using Outbound Message Call External APIs Programmatically Using Callouts Integrate Data from an External Data Source Using Salesforce Connect Synchronize Data with Heroku Connect Call External APIs Declaratively Using External Services Integration Patterns Understand Use Cases for a Request and Reply Pattern Understand Use Cases for a Fire and Forget Pattern Understand Use Cases for a Batch Data Synchronization Pattern Understand Use Cases for a Remote Call-In Pattern Understand Use Cases for a UI Update Based on Data Changes Pattern Understand Use Cases for a Data Virtualization Pattern Integration Security Explore Two-Way Transport Layer Security (TLS) Understand When to Use Remote Site Settings Understand the Benefits of Using Named Credentials Understand Certificates Encrypt Your Data at Rest Using Salesforce Shield Platform Encryption Advanced Integration Discussions Design Solutions for Performance Design Solutions for Scale Review Integration Regulatory Requirements Review Integration Best Practices Case Study Draw a System Landscape Diagram Evaluate Business Needs Translate Needs to Integration Requirements Design an Integration Solution Build an Integration Solution Maintain an Integration Solution Additional course details: Nexus Humans Salesforce Design and Build Integration Solutions (ARC101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Design and Build Integration Solutions (ARC101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This is a very popular, comprehensive, practical and experiential programme, covering: Assessing risks: Defines and demystifies risk and risk assessment. Risk assessments and a simple scoring system are introduced, and participants carry out assessments. Controlling risks: Cutting risks down, concentrating on the best techniques to control key risks and how to choose the right methods. Understanding your responsibilities: The legal framework; health & safety management systems. Identifying hazards: The main issues any organisation has to deal with: entrances and exits, work traffic, fire, chemicals, electricity, physical and verbal abuse, bullying, stress, noise, housekeeping and the working environment, slips, trips and falls, working at height, computers and manual handling. Investigating accidents and incidents: Why accidents should be investigated, why things go wrong and how to carry out an investigation when they do. Measuring performance: How checking performance can help to improve health & safety. How to develop basic performance indicators. Auditing and proactive and reactive measuring. Protecting the environment: Introduction to waste and pollution. How organisations and individual managers can get involved in cutting down their environmental impacts. The programme enables participants to: Assess and control risks and hazards Understand their own responsibilities for safety and health Investigate incidents Measure their own performance Reflect on good practice and plan how to ensure the safety of the staff for whom they are responsible

Learners will be introduced to the design, installation, commissioning, and maintenance of Access Control systems.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

A workshop for parents of the subject of guilt and how to free yourself from it's shackles to rediscover the joy of parenting, without the need for perfection.

Health and safety awareness training is mandatory for staff at all levels of an organisation. This is the ideal course to satisfy that requirement - a stimulating 'entry-level' programme explaining how health and safety should be managed in any working environment. The course outlines the basics of health and safety law and how organisations and individuals can become liable for health and safety offences. Roles and responsibilities for health and safety are discussed by reference to the key legislation and the expert trainer will explore with the delegates how these responsibilities are managed in practice in different types of organisation. The principles of risk assessment will be considered and their practical implementation discussed in relation to the management of the various hazards that are likely to be present in a typical workplace. This course will give staff: An understanding of health and safety law, liability and enforcement An explanation of the principles of health and safety management in the workplace and an understanding of who should be responsible for different aspects of health and safety A practical explanation of risk assessment and what constitutes a suitable and sufficient assessment A broad knowledge of the typical hazards in a workplace and how these should be managed 1 Overview of health and safety law Statute and civil law Liability and enforcement Statutory duties Contract law 2 Legislative framework The workplace - extent of responsibility / shared responsibility Relevant legislation 3 Management of Health and Safety Health and Safety at Work etc Act 1974 Management of Health and Safety at Work Regulations 1999 Workplace (Health, Safety and Welfare) Regulations 1992 Accident Reporting (RIDDOR) Consultation with Employees and Safety Committees 4 Risk management within your organisation Business risk management Health and safety risk management The principles of risk assessment Transferring the risk to contractors and third parties 5 Risk assessment exercise - 'Challenge Anneka' 6 Managing the hazards in the workplace Work equipment Lifting equipment Display screens Manual handling Fire Chemicals (COSHH) Personal protective equipment (PPE) 7 Practical exercise - Workplace inspection 8 Questions, discussion and review

Are you confident your organisation could cope if a bad news story went viral and you were besieged by the media? Would you be able to fend off a determined and aggressive journalist, take control and deliver your key messages? Our crisis communications courses show you how to cope when your organisation is under fire, and protect your good name. We can: Train your spokespeople to handle challenging interviews, pitting their wits against a hostile reporter Train your PR team to manage communications during an unfolding crisis Deliver a fast-paced crisis simulation where your team have to decide how to handle the press during an unfolding emergency Facilitate a crisis strategy workshop, where we work together to develop your crisis communications strategy All of our crisis communications courses are bespoke, so we will design each one to meet your specific needs. Areas we can cover include: How a crisis can escalate in seconds How journalists respond to bad news stories How to develop effective key messages & write holding statements How to manage your social media How to take control of an interview and get your message across How to handle press conferences and doorsteps Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

One to One English Book Club. Practise and develop your English online in this individual English book club course.