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Presently, there are roughly 1.9 million people working in the hospitality industry. And if you prefer to study this Advanced Diploma in Restaurant and Hospitality Management course, then there is a probability for you to be one of them. We all probably know why the hospitality industry is so thriving these days, and why so many people desire to work in it. We have delicately designed this course where you will learn restaurant and hospitality management at the same time. You will learn how to work in a fast-paced environment and perform varied tasks every day. Become a part of the foodservice industry and learn hospitality management with just one single course. Who is the course for? Any professional who works in the hotel or part of a hotel's management People who have an interest in hospitality and management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Advanced Diploma in Restaurant and Hospitality Management - Update Version Module 1: Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 2: An Overview of Hotel Industry An Overview of Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Advanced Diploma in Restaurant and Hospitality Management - Old Version Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:45:00 Put Together Your Business Concept 00:10:00 Identify Your Target Market 00:10:00 Identify Your Competition 00:10:00 Write A Mission Statement 00:10:00 Downline Basics 00:15:00 Equipment And Supplies 00:10:00 Marketing And Quality Control 00:10:00 Wrapping Up 00:05:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Residential Property Sales Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Residential Property Sales Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Residential Property Sales Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Residential Property Sales Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Residential Property Sales? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Residential Property Sales there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Residential Property Sales course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Residential Property Sales does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Residential Property Sales was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Residential Property Sales is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Residential Property Sales Introduction to Residential Property Sales 00:14:00 Module 02: Valuation of Real Estate Valuation of Real Estate 00:44:00 Module 03: Law Relating to Residential Property Sales Law Relating to Residential Property Sales 00:46:00 Module 04: Residential Agency Residential Agency 00:29:00 Module 05: Finances Involved in Buying and Selling Property Finances Involved in Buying and Selling Property 00:13:00 Module 06: Property Appraisal and Basic Building Construction and Defects Property Appraisal and Basic Building Construction and Defects 00:26:00 Module 07: Records and Systems Records and Systems 00:19:00 Module 08: UK Tax on Property UK Tax on Property 00:33:00 Assignment Assignment - Residential Property Sales 00:00:00

Step into a world of clarity and efficiency with our 'Organizing Paper Clutter' course, an enlightening journey designed to transform your relationship with paper. Begin with an introduction that sets the stage for a life-changing experience, showing you the art of mastering the chaos of paper clutter. This course doesn't just teach organization; it instills a mindset of minimalism and efficiency. Discover the different forms of paper clutter and the profound benefits of bringing order to your paper world, setting a precedent for a more organized life. Delve into the heart of clutter management with a structured plan to kick-start your decluttering process. Learn what documents are essential to keep and the art of releasing those that no longer serve a purpose. As you progress, the course offers step-by-step guidance on decluttering, organizing, and finding the perfect home for your papers. Embrace the digital age with lessons on going paperless, including application recommendations tailored to streamline your organizational process. The final modules provide keys to maintaining your newfound order, complemented by real-life examples from various contexts like managing receipts, personal finances, and even orchestrating a home office. This course doesn't just organize your papers; it reorganizes your life. Learning Outcomes Master strategies to effectively tackle paper clutter. Develop a personalized plan for paper organization. Learn essential skills in deciding what papers to retain or discard. Transition smoothly to a paperless environment. Implement and maintain an efficient paper management system. Why choose this Organizing Paper Clutter course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Organizing Paper Clutter course for? Individuals struggling with personal or office paper clutter. Home office owners seeking efficient organization methods. Professionals in administrative or secretarial roles. Anyone aspiring to a minimalist, organized lifestyle. Digital transition enthusiasts looking to reduce paper usage. Career path Professional Organizer - £20,000 to £30,000 Administrative Assistant - £18,000 to £25,000 Office Manager - £24,000 to £35,000 Document Control Specialist - £22,000 to £33,000 Records Manager - £25,000 to £40,000 Digital Transition Consultant - £30,000 to £45,000 Prerequisites This Organizing Paper Clutter does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Organizing Paper Clutter was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum About this Course Tame the Paper Clutter Introduction 00:01:00 Tame the Paper Clutter Forms of Paper Clutter 00:02:00 Benefits of Taming the Paper Clutter 00:05:00 Building a Plan to Get Started 00:06:00 What to Keep 00:03:00 Letting Go of Difficult Papers 00:00:00 Steps of Decluttering 00:06:00 Organizing and Finding Homes 00:04:00 Going Paperless and Application Recommendations 00:08:00 Keys to Successful Maintenance 00:06:00 Real Life Examples Dealing with Receipts 00:03:00 Personal Finances 00:04:00 Business Month Closure 00:03:00 Creating A System 00:05:00 Home Office 00:06:00 Organizing my to-do lists Analog Task manager - Emilio's System 00:08:00 Paper Management Tips with Daytime 20 Rogers TV 00:15:00 Next Steps Next Steps 00:02:00 Assignment Assignment - Organizing Paper Clutter 00:00:00

Taster session. Passive income from Property. Professional Investor secrets to build a Property Portfolio, even if you're starting with little capital

This course covers the essential Excel data skills. Our course is interactive, instructor-led. This Excel Data course is on offered on intermediate level of Excel and concentrates on the Data Analytical capabilities of Excel. These concepts are daily used by data analysts and is a basic essential skill for data professionals. By the end, you'll be able to use Excel for analytics, data summaries, trends and statistics. You will create Excel data analytical spreadsheets and samples that you can use as examples at work.

Are you ready to embark on a transformative journey in business and coaching? Welcome to the 'Navigating Duty of Care: Online Coaching Business: Health & Life Coach Certification' course. This comprehensive program is designed to empower aspiring entrepreneurs with the knowledge and skills necessary to thrive in the dynamic world of business coaching. Let's delve into what awaits you on this remarkable voyage. In this course, you will first define your coaching offer, honing in on your unique value proposition as a business coach. You'll acquire a diverse set of coaching tools and techniques that will enable you to guide your clients towards success. You'll harness your full potential as a coach through meticulous self-management, ensuring a fulfilling career journey. You'll also gain a deep understanding of the coaching process, nurturing a robust client-coach relationship that fosters growth. As you progress, you'll learn effective marketing and selling strategies to establish your coaching business. Furthermore, you'll master the financial aspects of running a successful coaching enterprise. By the end, you'll be well-prepared to launch your business coaching business, connecting with those seeking a business coach near them. Join us on this transformative learning experience and become part of a community of thriving business coaches. Learning Outcomes: Craft a compelling coaching offer that sets you apart in the business coaching field. Utilize a wide array of coaching tools to assist clients in achieving their goals. Manage your personal growth and maintain balance in your coaching career. Foster a strong and supportive client-coach relationship for effective coaching. Develop marketing, selling, and financial skills to establish a successful coaching business. Why Buy this Online Coaching Business: Health & Life Coach Certification Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Online Coaching Business: Health & Life Coach Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Online Coaching Business: Health & Life Coach Certification for? Aspiring business coaches looking to enter the industry. Experienced coaches seeking to enhance their coaching and business skills. Individuals interested in offering health and life coaching services. Entrepreneurs aiming to start their own coaching business. Professionals looking to add coaching to their existing skill set. Prerequisites This Online Coaching Business: Health & Life Coach Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Online Coaching Business: Health & Life Coach Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Coach: £30,000 - £60,000 Per Annum Life Coach: £25,000 - £50,000 Per Annum Marketing Manager: £30,000 - £70,000 Per Annum Financial Advisor: £40,000 - £70,000 Per Annum Sales Manager: £35,000 - £75,000 Per Annum Self-employed Entrepreneur: Income varies based on business success. Course Curriculum Introduction Who this course is for !! 00:02:00 What you will learn !! 00:02:00 Why do you want to be a coach? 00:02:00 What it means to be your own boss 00:02:00 Defining Your coaching offer Defining your coaching offer 00:01:00 Describing your coaching offer 00:04:00 The secret: You are the product! 00:03:00 How to find your coaching niche 00:04:00 Structuring & differentiating your coaching offer 00:03:00 Coaching Tools Managing Yourself Managing yourself overview !! 00:01:00 Working from home 00:02:00 The modern dilemma 00:04:00 Too many distractions 00:02:00 How to reduce your decisions 00:05:00 How to organize your home for productivity 00:07:00 How to organize your social life 00:07:00 How to organize your time 00:06:00 Work, work, work 00:08:00 Limit your sources of information 00:04:00 Value your time 00:05:00 The Coaching Process The coaching process overview !! 00:02:00 Getting to know your client & building rapport 00:07:00 Setting SMART goals 00:06:00 How to design an action plan 00:03:00 The feedback loop 00:03:00 Client Coach Relationship Client Coach Relationship Overview 00:01:00 What clients expect from their coaches 00:04:00 Why clients will choose one coach over another 00:02:00 What qualifications do you need as a coach 00:02:00 Client coach boundaries 00:03:00 How to retain clients long term 00:05:00 Marketing & Selling Marketing & Selling Introduction 00:02:00 Your marketing game plan 00:01:00 Your sales approach 00:05:00 How to sell your coaching business 00:01:00 Content marketing for coaches 00:06:00 The right coaching program outline 00:03:00 Identifying your client's selling style 00:06:00 Your logo 00:01:00 Your coaching website 00:04:00 How to define your mission statement 00:02:00 How much should you charge for your services 00:03:00 Finances Finances Overview 00:01:00 Sole tradership of limited company 00:03:00 Should you work with an accountant? 00:01:00

Duration 2 Days 12 CPD hours This course is intended for Authors Overview Please refer to course overview This course teaches experienced authors advanced report building techniques to enhance, customize, manage, and distribute reports. Additionally, the student will learn how to create highly interactive and engaging reports that can be run offline by creating Active Reports. Create query models Build a query and connect it to a report Answer a business question by referencing data in a separate query Create reports based on query relationships Create join relationships between queries Combine data containers based on relationships from different queries Create a report comparing the percentage of change Introduction to dimensional reporting concepts Examine data sources and model types Describe the dimensional approach to queries Apply report authoring styles Introduction to dimensional data in reports Use members to create reports Identify sets and tuples in reports Use query calculations and set definitions Dimensional report context Examine dimensional report members Examine dimensional report measures Use the default measure to create a summarized column in a report Focus your dimensional data Focus your report by excluding members of a defined set Compare the use of the filter() function to a detail filter Filter dimensional data using slicers Calculations and dimensional functions Examine dimensional functions Show totals and exclude members Create a percent of base calculation Create advanced dynamic reports Use query macros Control report output using a query macro Create a dynamic growth report Create a report that displays summary data before detailed data and uses singletons to summarize information Design effective prompts Create a prompt that allows users to select conditional formatting values Create a prompt that provides users a choice between different filters Create a prompt to let users choose a column sort order Create a prompt to let users select a display type Examine the report specification Examine report specification flow Identify considerations when modifying report specifications Customize reporting objects Distribute reports Burst a report to email recipients by using a data item Burst a list report to the IBM Cognos Analytics portal by using a burst table Burst a crosstab report to the IBM Cognos Analytics portal by using a burst table and a master detail relationship Enhance user interaction with HTML Create interactive reports using HTML Include additional information with tooltips Send emails using links in a report Introduction to IBM Cognos Active Reports Examine Active Report controls and variables Create a simple Active Report using Static and Data-driven controls Change filtering and selection behavior in a report Create interaction between multiple controls and variables Active Report charts and decks Create an Active Report with a Deck Create an Active Report with 11.0 visualizations

Duration 3 Days 18 CPD hours This course is intended for Authors Overview Please refer to course overview This course provides authors with an introduction to build reports using Cognos Analytics. Techniques to enhance, customize, and manage reports will be explored. Activities will illustrate and reinforce key concepts during this learning opportunity. What is IBM Cognos Analytics - Reporting The Welcome page Consume report content Interactive filtering Working with reports Dimensionally modeled relational dataUse personal data sources and data modules Upload personal data Upload custom images Using navigation paths in a data module Examine list reports Group data Format columns Include headers and footers Aggregate fact data Identify differences in aggregation Multiple facts and repeated information Use shared dimensions to create multi-fact queries Present repeated information Add repeated information to reports Create a mailing list report Create crosstab reports Add measures to a crosstab Data sources for a crosstab Create complex crosstab reports Add items as peers Create crosstab nodes and crosstab members Work with crosstab data Format, sort, and aggregate a crosstab Create discontinuous crosstab reportsCreate visualization reports Visualization categories Customize visualizations Client side visualizations Enhanced map visualizations Focus reports using filters Create filters to narrow the focus Use advanced detail filters Apply a filter with aggregation Use summary filters Focus reports using prompts Examine parameters and prompts Create a parameter for a report item Add a prompt page Add a prompt item to a report Identify a prompt type Create a cascading prompt Use calculations What are calculations Add Date and Time functions Add string functions Display prompt selections in report titles Customize reports with conditional formatting Three steps for conditional formatting Create a variable Assign the variable to a report object Format based on the conditional value Conditionally render report objects Drill-through definitions Navigate to related data Enhance report layout View the structure of a report Use Guided report layout Force page breaks Create horizontal pagination Modify the report structure Format objects across reports Use additional report-building techniques Enhance a report design Add objects to reports Convert a list to a crosstab Explore reuse Additional course details: Nexus Humans B6258 IBM Cognos Analytics - Author Reports Fundamentals V11.1.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6258 IBM Cognos Analytics - Author Reports Fundamentals V11.1.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Report Authors Overview Create query models Create reports based on query relationships Introduction to dimensional data Introduction to dimensional data in reports Dimensional report context Focus your dimensional data Calculations and dimensional functions Create advanced dynamic reports This offering teaches Professional Report Authors about advanced report building techniques using relational data models, dimensional data, and ways of enhancing, customizing, managing, and distributing professional reports. The course builds on topics presented in the Fundamentals course. Activities will illustrate and reinforce key concepts during this learning activity. Create query models Build a query and connect it to a report Answer a business question by referencing data in a separate query Create reports based on query relationships Create join relationships between queries Combine data containers based on relationships from different queries Create a report comparing the percentage of change Introduction to dimensional reporting concepts Examine data sources and model types Describe the dimensional approach to queries Apply report authoring styles Introduction to dimensional data in reports Use members to create reports Identify sets and tuples in reports Use query calculations and set definitions Dimensional report context Examine dimensional report members Examine dimensional report measures Use the default measure to create a summarized column in a report Focus your dimensional data Focus your report by excluding members of a defined set Compare the use of the filter() function to a detail filter Filter dimensional data using slicers Calculations and dimensional functions Examine dimensional functions Show totals and exclude members Create a percent of base calculation Create advanced dynamic reports Use query macros Control report output using a query macro Create a dynamic growth report Create a report that displays summary data before detailed data and uses singletons to summarize information Design effective prompts Create a prompt that allows users to select conditional formatting values Create a prompt that provides users a choice between different filters Create a prompt to let users choose a column sort order Create a prompt to let users select a display type Examine the report specification Examine report specification flow Identify considerations when modifying report specifications Customize reporting objects Distribute reports Burst a report to email recipients by using a data item Burst a list report to the IBM Cognos Analytics portal by using a burst table Burst a crosstab report to the IBM Cognos Analytics portal by using a burst table and a master detail relationship Enhance user interaction with HTML Create interactive reports using HTML Include additional information with tooltips Send emails using links in a report Introduction to IBM Cognos Active Reports Examine Active Report controls and variables Create a simple Active Report using Static and Data-driven controls Change filtering and selection behavior in a report Create interaction between multiple controls and variables Active Report charts and decks Create an Active Report with a Data deck Use Master detail relationships with Decks Optimize Active Reports Create an Active Report with new visualizations

Duration 2 Days 12 CPD hours This course is intended for Report authors working with dimensional data sources. Through interactive demonstrations & exercises, participants will learn how to author reports that navigate & manipulate dimensional data structures using the specific dimensional functions & features available in IBM Cognos Analytics. Introduction to Dimensional Concepts Identify different data sources and models Investigate the OLAP dimensional structure Identify dimensional data items and expressions Differentiate the IBM Cognos Analytics query language from SQL and MDX Differentiate relational and dimensional report authoring styles Introduction to Dimensional Data in Reports Work with members Identify sets and tuples in IBM Cognos Analytics Dimensional Report Context Understand the purpose of report context Understand how data is affected by default and root members Focus Your Dimensional Data Compare dimensional queries to relational queries Explain the importance of filtering dimensional queries Evaluate different filtering techniques Filter based on dimensions and members Filter based on measure values Filter using a slicer Calculations & Dimensional Functions Use IBM Cognos Analytics dimensional functions to create sets and tuples Perform arithmetic operations in OLAP queries Identify coercion errors and rules Functions for Navigating Dimesional Hierarchies Navigate dimensional data using family functions Relative Functions Navigate dimensional data using relative functions Navigate dimensional data using relative time functions Advanced Drilling Techniques & Member Sets Understand default drill-up and drill-down functionality Identify cases when you need to override default drilling behavior Configure advanced drilling behavior to support sophisticated use cases Define member sets to support advanced drilling Define member sets to support functions Set Up Drill-Through Reports Navigate from a specific report to a target report Drill down to greater detail and then navigate to target report Navigate between reports created using different data sources End-to-End Workshop Review concepts covered throughout the course