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Functional Skills IT with Microsoft Excel, IoT & ICT Training - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Functional Skills IT with Microsoft Excel, IoT & ICT Training. Delve into eight immersive CPD Accredited courses, each a simple course: Course 1: IT Administration and Networking Course 2: Microsoft Excel Course Course 3: ICT: Information and Communication Technology Course 4: Start an IT Asset Department Course 5: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 6: Recruitment: IT Basics for IT Recruiters Course 7: Web Application Penetration Testing Course Course 8: Internet of Things Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle illuminate your path to wisdom. The Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Functional Skills IT with Microsoft Excel, IoT & ICT Training package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Functional Skills IT with Microsoft Excel, IoT & ICT Training community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Functional Skills IT with Microsoft Excel, IoT & ICT Training Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle. Establish robust bases across each course nestled within the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle. Decipher intricate concepts through the articulate content of the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Functional Skills IT with Microsoft Excel, IoT & ICT Training journey and let knowledge guide you towards a brighter future. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Functional Skills IT with Microsoft Excel, IoT & ICT Training Bundle. Career path Armed with the Functional Skills IT with Microsoft Excel, IoT & ICT Training bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, this bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Functional Skills IT with Microsoft Excel, IoT & ICT Training - 8 Courses Bundle
Delivered Online On Demand3 days
£39

Excel spreadsheet for Beginner

By IOMH - Institute of Mental Health

Overview This Excel spreadsheet for Beginner course will unlock your full potential and will show you how to excel in a career in Excel spreadsheet for Beginner. So upskill now and reach your full potential. Everything you need to get started in Excel spreadsheet for Beginner is available in this course. Learning and progressing are the hallmarks of personal development. This Excel spreadsheet for Beginner will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Excel spreadsheet for Beginner course covers everything you must know to stand against the tough competition in the Excel spreadsheet for Beginner field.  The future is truly yours to seize with this Excel spreadsheet for Beginner. Enrol today and complete the course to achieve a Excel spreadsheet for Beginner certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Excel spreadsheet for Beginner course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Excel spreadsheet for Beginner course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Excel spreadsheet for Beginner course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Excel spreadsheet for Beginner is suitable for anyone aspiring to start a career in Excel spreadsheet for Beginner; even if you are new to this and have no prior knowledge on Excel spreadsheet for Beginner, this course is going to be very easy for you to understand.  And if you are already working in the Excel spreadsheet for Beginner field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Excel spreadsheet for Beginner course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Excel spreadsheet for Beginner course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Excel spreadsheet for Beginner course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Excel spreadsheet for Beginner course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Excel spreadsheet for Beginner Tour of the Excel screen 00:10:00 Entering Data 00:13:00 Autofill Speedfill 00:09:00 Saving the file 00:02:00 Autosum 00:04:00 Formula Basics 00:11:00 Copying formulas - Relative Formulas 00:04:00 Totals and Averages 00:04:00 Formatting the Spreadsheet 00:07:00 Managing the Sheets 00:06:00 Copying formulas - absolute formulas 00:08:00 Linking the Sheets together 00:06:00 Introduction to Functions 00:05:00 Assignment Assignment - Excel spreadsheet for Beginner 00:00:00

Excel spreadsheet for Beginner
Delivered Online On Demand1 hour 29 minutes
£11.99

Interest Rate Derivatives - Option Pricing, Hedging & Managing Risk

5.0(5)

By Finex Learning

Overview Interest Rate Options are an essential part of the derivatives marketplace. This 3-Day programme will equip you to use, price, manage and evaluate interest rate options and related instruments. The course starts with a detailed review of option theory, from a practitioner’s viewpoint. Then we cover the key products in the rates world (caps/floors, swaptions, Bermudans) and their applications, plus the related products (such as CMS) that contain significant ’hidden’ optionality. We finish with a detailed look at the volatility surface in rates, and how we model vol dynamics (including a detailed examination of SABR). The programme includes extensive practical exercises using Excel spreadsheets for valuation and risk-management, which participants can take away for immediate implementation Who the course is for This course is designed for anyone who wishes to be able to price, use, market, manage or evaluate interest rate derivatives. Interest-rate sales / traders / structurers / quants IT Bank Treasury ALM Central Bank and Government Treasury Funding managers Insurance Investment managers Fixed Income portfolio managers Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Interest Rate Derivatives - Option Pricing, Hedging & Managing Risk
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Asbestos, COSHH and Waste Management Diploma

5.0(1)

By Empower UK Employment Training

Asbestos, COSHH and Waste Management Diploma Master the complexities of COSHH regulations, asbestos awareness, and waste management. Elevate your expertise in COSHH risk assessments. Make informed decisions in waste management with this comprehensive diploma. Learning Outcomes: Identify types and usages of asbestos in line with COSHH. Evaluate the health risks of asbestos under COSHH guidelines. Conduct a COSHH risk assessment for hazardous materials. Implement effective waste management strategies, following COSHH. Analyze challenges in waste collection within a COSHH framework. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Asbestos, COSHH, and Waste Management Diploma: Asbestos Usage: Recognise common applications of asbestos and related COSHH regulations. Effects of Asbestos: Understand the health implications of asbestos exposure in line with COSHH guidelines. COSHH Awareness: Gain a robust understanding of COSHH fundamentals and its relevance to asbestos and waste management. COSHH Risk Assessment: Conduct in-depth COSHH risk assessments for substances hazardous to health, including asbestos. Understanding Waste Management: Acquire a nuanced understanding of waste management practices through a COSHH lens. Waste Collection and Challenges: Tackle the complexities and challenges of waste collection, governed by COSHH regulations.

Asbestos, COSHH and Waste Management Diploma
Delivered Online On Demand4 hours 36 minutes
£5

Doctor of Business Administration (DBA)

By School of Business and Technology London

Getting Started Enhance your career and earn the highest qualification available in business and management. The Doctor of Business Administration taught and awarded by the University of Central Lancashire is designed for senior managers and consultants who wish to learn and earn an advanced administration level while working full-time. DBA is a demanding research-based programme suitable for candidates pursuing higher-level business administration qualifications after an MBA. This programme provides a solid foundation in various aspects of business, including management, marketing, finance, and operations. Students can expect to gain practical insights into real-world business scenarios, enabling them to make informed decisions and solve complex problems effectively. You're learning journey will include: Lectures and guided reading. Active group work. Case studies. Videos. Reviews of current events and student presentations. You'll develop applied research skills as you evaluate industry-related problems critically. Throughout the programme, students receive support from experienced academics and industry professionals who provide guidance and feedback on their research projects. The programme is delivered through online webinars and independent study, allowing students to balance their studies with work and personal commitments. Doctor of Business Administration is awarded and delivered by the University of Central Lancashire. School of Business and Technology London partners with Chestnut Education Group to promote this Doctor of Business Administration programme.  About Awarding Body Founded in 1828, the University of Central Lancashire is a public university based in Preston, Lancashire, England. Today, UCLAN is one of the largest in the United Kingdom, with a student and staff community of nearly 38,000. At present, the University has academic partners in all regions of the globe, and it is on a world stage that the first-class quality of its education was first recognised. In 2010, UCLAN became the first UK modern Higher Education institution to appear in the QS World University Rankings. In 2018, the Centre for World University Rankings estimated Central Lancashire to be in the top 3.7 per cent of all global universities, highlighting the growth the University has made in offering students real-world learning experiences and reflecting the University's extensive pool of academic talent. Ranked in the top 7% of universities worldwide. Student Communities from more than 100 countries WES Recognised Qualifi is a UK Government (Ofqual.gov.uk) regulated awarding organisation and has developed a reputation for supporting relevant skills in a range of job roles and industries, including Leadership, Enterprise and Management, Hospitality and catering, Health and Social Care, Business Process Outsourcing and Public Services. Qualifi is also a signatory to BIS international commitments of quality. The following are the key facts about Qualifi. Regulated by Ofqual.gov.uk World Education Services (WES) Recognised Assessment Assignments and Project No examination Entry Requirements Applicants should normally have a Master's degree or equivalent and work in or have recently worked with in business administration. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification. Progression Upon completing the doctorate programme, learners will possess the necessary skills and knowledge to pursue various career opportunities in administration, management research, etc. One can choose from various positions upon successfully completing a DBA. Some of the most notable career paths are Professor and Postdoctoral Researcher, Market Research Analyst, Economic Analyst, etc. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1: Qualifi Level 8 Diploma in Strategic Management and Leadership Programme Structure The course is structured around eight mandatory units, encompassing various topics aligned with learning outcomes. Each unit holds a value of 20 credits. Learners can participate in lectures and workshops to familiarize themselves with the subject. Attaining a total of 160 credits by completing all units is a prerequisite for the issuance of the Diploma. Unit 800: Leadership Qualities and Practice Unit code: A/506/9126 This unit delves into the connections between leadership and management within strategic operations. It scrutinizes various leadership styles, their underlying principles, and associated concepts. The unit also investigates methods to assess and enhance team performance to achieve strategic business and operational goals. Additionally, it encompasses the interplay between strategic management and leadership, containing crucial leadership principles, theories, and their alignment with organizational strategy. Unit 701: Research Methods Unit code: Y/506/9134 The objective of this unit is to enhance the learner's knowledge and comprehension of academic practices and research methodologies. It employs a problem-based learning approach to cultivate practical proficiency in areas relevant to educational practice and research in business and management. Unit 801: Personal Leadership Development as a Strategic Manager Unit code: F/506/9127 This unit focuses on the strategic leadership skills essential for directors and senior managers to effectively guide international organizational strategic initiatives, collaborating with partners, buyers, suppliers, customers, and competitors. Unit 802: Strategy Development in Cross Border and Global Organisations Unit code: F/506/9130 This unit tackles formulating strategies for cross-border or global organizations, which encounter complexities stemming from political, religious, cultural, and social differences, as well as the management of organizations operating within specific country boundaries. Unit 803: Strategic Planning for Cross Border and Global Organisations Unit code: L/506/9132 This unit scrutinises the diverse influences and effects on cross-border or global organisations and how they contribute to the development of successful strategies and the mitigation of risks. Unit 804: Strategic Direction in Cross Border and Global Organisations Unit code: R/506/9133 This unit provides senior strategic managers with the opportunity to delve into the influences and effects of cross-border and global policy and strategy. It aims to facilitate enhancements in establishing direction, shaping the approach, and forecasting the success of cross-border or worldwide policy and procedure. Unit 805: Strategic Communication Unit code: L/506/9129 The unit aims to develop the ability to critically assess and appreciate the impact of media on international organisations. It considers stakeholders, political and pressure groups, as well as the part played by media owners. Unit 806: Culture and its Impact on Strategy Unit code: J/506/9128 This unit strives to foster a profound comprehension of the intricacies faced by internationally operating organizations and how this impacts the strategy development process. It employs well-reasoned and thoroughly researched perspectives to cultivate alternative viewpoints.   Phase 2 - Doctor of Business Administration Programme Structure Stage 1 - Taught component The Reflexive Practitioner Management, Rhetoric, Policy and Practice Research Methodologies and Design Qualitative Research Methods Quantitative Research Methods Accordion Title Stage 2 - Research component The Reflexive Practitioner     Delivery Methods The Doctor of Business Administration is awarded and delivered by the University of Central Lancashire. This doctorate from the University of Central Lancashire is offered as a block teaching and research programme. The DBA will run at the Preston Campus of the University. You'll have full access to the Library and information resources of the University throughout the DBA and may use all social, cultural and sports facilities of the University. Stage 1 - Taught component The DBA Taught Programme consists of six taught modules, each being completed through a four-day intensive workshop plus a period of private study both before and after the workshop. During Stage 1 you will develop critical and reflective skills at doctoral level, through the requirement to think conceptually, apply critical thinking, and reasoning skills and to challenge orthodoxy relating to the body of knowledge and research relating to Management and Organisation. Action learning is incorporated within the study sessions and is an important and distinctive feature of our DBA. You will work in sets or small development groups with fellow participants throughout the programme and also develop your skills as a critical and reflective learner. Stage 2 - Research component The DBA Research Programme - as part of the development process of your DBA project, you will have worked with the DBA staff to agree a suitable supervisory team, including a Director of Studies. This team will work with you throughout Stage 2 helping you to design and implement your own particular DBA project. This will normally take two years working on a part-time basis although you may choose to work at a pace that requires more time and you may therefore take up to five years. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Doctor of Business Administration (DBA)
Delivered OnlineFlexible Dates
Price on Enquiry

Mastering MS Excel

4.7(160)

By Janets

Become an expert in Microsoft Excel with our comprehensive online training program. Learn formulas, charts, pivot tables, data analysis, macros, and more. Develop in-demand Excel skills through hands-on exercises and project work. Gain proficiency in this powerful software to advance your career or improve productivity.

Mastering MS Excel
Delivered Online On Demand1 hour
£9.99

Credit control and debt recovery - legal issues (In-House)

By The In House Training Company

It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?

Credit control and debt recovery - legal issues (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Getting paid - telephone tactics for debt collection (In-House)

By The In House Training Company

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Getting paid - telephone tactics for debt collection (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Credit control and debt recovery - practical issues (In-House)

By The In House Training Company

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Credit control and debt recovery - practical issues (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Property Sales, Negotiation with Tenant Management

4.9(27)

By Apex Learning

Imagine a world where you have the power to excel in the property market, a world where you can navigate the complex world of tenant management and effortlessly close deals. That world is now within your reach, thanks to our comprehensive Property Sales, Negotiation with Tenant Management bundle. Designed to empower you with the knowledge and skills necessary to thrive in the competitive real estate sector, this course bundle is your key to unlock success. In the UK's dynamic property market, it's essential to stay informed and ahead of the curve. By mastering the topics covered in this bundle, you'll gain a competitive edge in a market teeming with opportunity. From navigating the nuances of property sales to managing relationships with tenants, you'll be equipped with the knowledge to make a tangible impact in the real estate sector. Don't miss your chance to become a force in the property market. Enrol in the Property Sales, Negotiation with Tenant Management bundle today and unlock a world of success. This Property Sales, Negotiation with Tenant Management Bundle Consists of the following Premium courses: Course 01: Residential Property Sales Course 02: Real Estate Agents | Online Course Course 03: Social Housing and Tenant Management Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Property Negotiation Diploma Course 06: Property Law and Legislation Course 07: Property Management Course 08: Property Developer Level 3 Course 09: Understanding Wills and Probate Laws - Level 2 Course 10: Property Marketing Course 11: Mortgage Adviser Course Course 12: Contract Manager Diploma Course 13: Document Control Course 14: Financial Analysis Learning Outcomes: Develop a deep understanding of residential property sales, including property valuation, agency, financing, and taxation. Gain knowledge of property law and legislation related to residential property sales. Acquire skills in property appraisal and basic building construction and defects. Learn about records and systems in property management. Develop expertise in property negotiation and tenant management. Acquire knowledge and skills in mortgage advice, contract management, and document control. Course Curriculum: Residential Property Sales Module 01: Introduction Module 02: Valuation of Real Estate Module 03: Law Relating to Residential Property Sales Module 04: Residential Agency Module 05: Finances Involved in Buying and Selling Property Module 06: Property Appraisal and Basic Building Construction and Defects Module 07: Records and Systems Module 08: UK Tax on Property CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring property sales professionals Real estate agents seeking to upskill Requirements This Residential Property Sales course has been designed to be fully compatible with tablets and smartphones. Career path Residential Property Salesperson - Starting salary of £18,000 to £24,000 per year. Real Estate Agent - Starting salary of £18,000 to £25,000 per year. Property Manager - Starting salary of £20,000 to £30,000 per year. Conveyancer - Starting salary of £18,000 to £26,000 per year. Mortgage Advisor - Starting salary of £18,000 to £25,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Residential Property Sales course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Property Sales, Negotiation with Tenant Management
Delivered Online On Demand
£69