4125 FEEL courses delivered Online

Explore the power of your mindset to affect mood, motivation and happiness + practical ways to bring more positivity to your life.

Do you want a rewarding career working directly with people? Would you like to make a difference to their everyday lives? If you are warm, open and compassionate and can bring a patient and non-judgemental attitude, a career in counselling could be for you. The Level 3 Certificate is the second stage on the journey to becoming a qualified counsellor.

The first priority in calming upset customers is to diffuse tension and then resolve the issue. Discover some words to avoid and how to ensure angry customers feel like they are heard, feeling empathy and can see you are trying to find a resolution. The focus needs to be you and the customer against the situation. Learn how to implement a four-step model for calming upset customers. Understand how to manage customer complaints better in the future by understanding the special needs of customers with complaints. Learning Objectives Explain the difference between difficult situations and difficult customers, Apply a four-step model for calming upset customers, Summarize the do's and don'ts of working with upset customers Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Daily soulwalking tools to give you greater awareness and connection with yourself, to support your mental wellbeing.

Mindfulness is fast becoming a mainstream, recommended approach for improved health, well-being and performance in the Western world. This Mindfulness Meditation for Everyday Living aims to teach you the basics of meditation, unpacking the centuries-old spiritual tradition into a practical playbook for living a balanced life. You will learn simple posture, breathing, and directed contemplation techniques that will help you unclutter your mind and increase your energy. You'll learn how to use mindfulness practices to help resolve anxiety, depression, stress related medical disorders, and interpersonal conflicts in both adults and children. Through the course you will receive the theory and practice of meditation from its ancient origins to modern brain science to how it works to alleviate psychological and physical distress as well as providing opportunities for attendees to cultivate their own personal meditation practices. What you'll learn Integrate a body-based mindfulness practice into your life. Feel connected to yourself as you relate to others. Decrease stress levels and feel a deeper sense of calm and ease. Listen to your body so that you can prevent injuries. Live your life with greater moment to moment presence. Discover tools for finding inner peace and true happiness. Requirements You do not need any materials to begin this course. What you do need to do is set aside quiet time. Turn of your cell phone and the ringer on your home phone. Wear loose, comfortable clothing. Find a place to sit or lay down that is comfortable for you as this is a time for you to drop inside and focus on yourself. Carve out a minimum of 15 minutes to enjoy each section of the course. Know that you will feel happier and more peaceful by participating in the course. Who this course is for: This course is for both beginning and more advanced students of mindfulness. In it I outline several body-based practices so if you are someone who spends a lot of time in their head then this course would be great for you because you will learn techniques for coming out of your head and into your body. Your body and your breath are a direct invitation into the present moment. This course is probably not for you if you if you are looking for a mindfulness course that is based in chanting or mantras. Mindfulness Meditation for Everyday Living Introduction- Let's Begin the Journey to True Love 00:09:00 Mindfulness Practice #1- Breath- A Doorway to Freedom 00:13:00 Meditation #2: Are you ready to fall in love with your body as a sacred temple? 00:13:00 Practice #3: Discover the Mystery of the Present Through Sensation tracking 00:13:00 Practice #4: If you like freedom this practice is for you! 00:10:00 Practice #5: Opening to the Secret of the Magical Pause 00:11:00 Practice #6: Say what? Lining Up Your Speech with Integrity 00:09:00 Practice #7- Dropping Down Into the Mystery of the Golden Realms 00:09:00 Practice #8- A Return to the Bliss of Self-Love 00:07:00 Now You're Ready to Dive Into Practice - A Review of it All 00:04:00

Instead of feeling anxious, you can feel calm. Instead of feeling depressed, you can feel confident. Through our Cognitive Behavioural Therapy (CBT) course, you'll discover how to use practical tools and strategies to cope with emotions, change negative thoughts, and increase resilience. Cognitive Behavioural Therapy (CBT) is more than just a theory; it's a powerful toolkit for personal growth and change. This is a journey of self-discovery and self-improvement with our Cognitive Behavioural Therapy (CBT) course, where you learn to master your thoughts and emotions and create the life you want. Dive deep into the fascinating world of Cognitive Behavioural Therapy (CBT), exploring the interplay of thoughts, feelings, and behaviours. Understand how seemingly small shifts in perspective can yield remarkable results. This Cognitive Behavioural Therapy (CBT)course doesn't stop at individuals; you'll also explore the powerful impact of CBT on children with Autism, equipping you to support them on their unique paths. This isn't just a qualification; it's a transformation. Dive into Cognitive Behavioural Therapy (CBT) to gain a deeper understanding of yourself, develop empathy for others, and unlock the potential to create positive change in your own life and the lives of those around you. Learning Outcomes: Gain an in-depth understanding of the theories and principles that underpin Cognitive Behavioural Therapy (CBT). Develop proficiency in employing a diverse array of tools and strategies rooted in CBT methodology. Uncover the intricacies of the Cognitive Behavioural Therapy (CBT) process, mastering the art of applying it in various contexts. Cultivate the skills to guide individuals on a journey of personal growth through CBT techniques. Specialize in addressing anxiety and depression, equipping yourself to bring relief and resilience. Explore the unique application of Cognitive Behavioural Therapy (CBT) principles in working with children with Autism, making a positive impact on young lives. Level 5 Diploma in Cognitive Behavioural Therapy (CBT) Module 01: Introduction to Cognitive Behavioural Therapy (CBT) Module 02: Cognitive Behavioural Therapy (CBT) Theories and Principles Module 03: Cognitive Behavioural Therapy (CBT) Tools and Strategies Module 04: Cognitive Behavioural Therapy (CBT) Process Module 05: Cognitive Behavioural Therapy (CBT)for Personal Growth Module 06: Overcoming Anxiety and Depression Module 07: Cognitive Behavioural Therapy (CBT) for Children with Autism Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Cognitive Behavioural Therapy (CBT) Diploma at QLS Level 5 course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Cognitive Behavioural Therapy (CBT) Diploma at QLS Level 5 course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Cognitive Behavioural Therapy (CBT) Diploma at QLS Level 5 course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Cognitive Behavioural Therapy (CBT) The Level 5 Diploma in Cognitive Behavioural Therapy (CBT) is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Cognitive Behavioural Therapy (CBT) like - Mental Health Counsellor CBT Therapist Behavioural Health Specialist Clinical Psychologist Life Coach Wellness Consultant Requirements Level 5 Diploma in Cognitive Behavioural Therapy (CBT) To enrol in this Level 5 Diploma in Cognitive Behavioural Therapy (CBT), Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Cognitive Behavioural Therapy (CBT) Explore diverse career paths after completing this Cognitive Behavioural Therapy (CBT) Diploma at QLS Level 5 course. Embrace the journey ahead in Cognitive Behavioural Therapy (CBT) Diploma at QLS Level 5. Cognitive Behavioural Therapist Clinical Psychologist Mental Health Counsellor Rehabilitation Specialist Wellness Coach Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Mental Health Awareness Certification Description: An affectation in mental health causes a person suffer, incapable of doing daily activities both individually and socially. Over time such cases are inclining.  According to the mental health charity Mind, one in four adults experience a mental health problem every year and one in six experience a mental health issue each week. These issues affect people from all walks of life - no one is immune to psychological distress. Although mental illness is relatively common, sufferers often feel too ashamed to seek help. In some cases, this can have devastating consequences - mental illness diminishes an individual's quality of life and can even result in suicide. Fortunately, simply being aware of the signs, causes and treatment can create a safe environment - whether at home or in the workplace - whereby people feel as though they can talk about their problems and access appropriate interventions. This course will provide you with an introduction to the concept of mental illness, the signs and symptoms of the most common mental illnesses and how mental distress can be successfully managed. What You Will Learn: What is meant by the terms “mental health” and “mental illness”, how psychological distress manifests itself and how mental illness impacts a person's life. The main symptoms of depression, anxiety disorders and panic attacks. The symptoms of schizophrenia, the truth behind common misconceptions surrounding this illness and the nature and impact of psychosis. How medication and talk-based therapies are used in the treatment and management of mental illness, and why some people with mental illness need to stay in hospital on an inpatient basis. How and why people self-harm, the nature of suicidal thoughts and how to help someone who is contemplating ending their own life. Benefits Of Taking This Course: You will be in a position to support those experiencing mental illness or psychological distress, both at home and in the workplace. If you are interested in a career supporting those with psychiatric difficulties, this course will provide you with a useful overview of the most common mental health topics. If you work in an HR or management role, this course will provide you with the skills you need to support employees with mental health problems. If you are interested in psychology, this course will give you an insight into the various forms mental illness can take and how it is treated. This course will provide you with background information that will help you make sense of public policy issues relating to mental health. Course Modules/Lessons Module 01: What is Mental Illness? Module 02: Depression and Anxiety Disorders Module 03: Schizophrenia & Psychosis Module 04: Medication and Therapy in the Treatment of Mental Illness Module 05: Self-harm and Suicide Although mental health is a fundamental component of health, recognition of mental disorders and awareness about its importance is limited. Video from WHO(World Health Organization): Preventing suicide at work

This course is for you if you are looking to design strategies to leave your job, develop the right mindset for entrepreneurship and habits, and start your business. Helping you achieve rapid awareness and develop strategies to accelerate your personal development growth through actions that will transform your life and help you get results. You will no longer go back to aspiring, dreaming, and staying stuck. You are moving firmly on your transformation journey, from discomfort to empowerment one step at a time.

Course Overview Learn how to deal with stress and negativity in your life by taking this innovative course on How to Be Happy. Excessive worry about world events and personal problems can directly and adversely influence a person's mental and physical health. That is why it is so important to remain positive and deal with all concerns constructively and practically. This unique tutorial will enlighten you with a wealth of ways in which to tackle problems that eat away at self-esteem and make each day feel like an endurance exercise. The expert coaching in this package will help you concentrate on the good things in life and yourself. Medication exercises and mindfulness practices will be shared, as well as exploring the concept of Karma and using coping strategies to accentuate the joy and contentment that should be available to all individuals. Whether you are experiencing strong negative emotions or are going through a difficult point in your life, you will find this a wholly valuable lesson to share and learn from. This best selling How to Be Happy has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth How to Be Happy is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The How to Be Happy is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The How to Be Happy is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the How to Be Happy, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the How to Be Happy will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the How to Be Happy to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

LOOKING FOR: ADULT FICTION, NON-FICTION Daisy Chandley joined PFD in 2019 after graduating from the University of Oxford with a BA in Politics, Philosophy and Economics. She is an Associate Agent and assistant to Senior Agent Annabel Merullo and Head of Books Tim Bates as the UK sub-agent for New Directions Publishing in the US. Daisy is actively building a list of both fiction and non-fiction authors across a range of genres. With fiction, Daisy's wishlist roughly falls into three categories – if something feels like it overlaps between them, even better! 1) Sharp, original novels on the literary to upmarket spectrum, all the way from deeply dark and boundary-pushing books like Hurricane Season, Under The Skin or In The Cut to those balancing edge, heart and humour, like Detransition, Baby or A Visit From The Goon Squad. She loves irreverent wit, daring approaches in narrative or form, and seriously unsettling stories in equal measure, and if you can bring a few of those elements into one, it’ll go straight to the top of her. 2) Com-heavy rom-coms, whether in the dry but ultimately sob-inducing vein of Greta and Valdin or a Nora Ephron film, the escapist screwball delight of a Cary Grant classic, or the more unusual, genre-bending style of something like Palm Springs. Daisy is a sucker for Emily Henry and will always be happy to see an innovative take on tropey love stories, but is equally very keen to see to things a bit outside of the box, whether that’s integrating speculative elements, dark humour, or topical issues. In any case, humour and originality are my priority, and affectionately snarky bickering is the best way to make her fall head over heels with a couple. 3) Sleuths! Daisy is not the right person for police procedurals, but loves classic detectives and amateur sleuths. Whether it’s a delightful Knives Out or Nancy Drew homage or an intricate, unputdownable mystery on the darker side, the minute someone finds a good old fashioned clue, count her in! Overall, whether it’s a delightfully fun and scandalous page-turner or something really bold and experimental, if it’s stylish and smart – and maybe even a bit sexy – Daisy would love to see it. Daisy is definitely interested in literary speculative fiction, though not generally looking for hard SFF. Across the board, she is always looking for stories that explore sexuality, race, gender, and disability, and would particularly love to hear from writers whose voices and experiences aren’t given enough space in publishing. On the non-fiction side, Daisy is looking for bold new insights and underrepresented voices on popular science, nature writing, relationships, social issues and politics, and am always especially interested in fresh, playful and exciting writing on pop culture, love and the internet. She’d also love to see illuminating narrative non-fiction, whether a beautiful and lyrical exploration, or an enthralling and explosive deep-dive. A (large) handful of authors past and present whose work Daisy loves include Patricia Lockwood, Toni Morrison, Elif Batuman, Gillian Flynn, Shirley Jackson, Raven Leilani, Max Porter, Carmen Maria Machado, Virginia Woolf, Sayaka Murata, Kiley Reid, Sally Rooney, George Saunders, Joan Didion, Amy Liptrot, Ottessa Moshfegh, J.D. Salinger, Donna Tartt, Bret Easton Ellis, and Fernanda Melchor. Daisy is not the right fit for Children’s or YA authors.  Daisy would like you to submit a covering letter, 1 page synopsis and the first 2,500 words of your manuscript in a single word document. (In addition to the paid sessions, Daisy is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Thursday 8th May 2025