What Will I Learn? Handle themselves and be seen by peers and their bosses as managers, rather than as capable doers. Manage the people in their group or team, setting effective goals, delegating, and giving feedback. Communicate at a managerial level to negotiate, motivate, and resolve conflict. Deploy five of the most essential tools for any manager to have in your toolkit. Present, solve problems, manage their time, and deal with colleagues in a confident, assertive way. Deal with poor performance, and develop staff. Develop their team and harness the power of a team, dealing with setbacks in team dynamics and running good team meetings. Requirements You won't need any materials or specific knowledge to do this course. However, experience of organisational life will help you to put these modules into context. Description Are you a new manager, and looking to improve your management skills? Then you have come to the right place. This New Manager's Five-week Success System: 25 Days > Management course is designed for new managers who have not had any training in management. This highly engaging management course is intended to take you through the topics you need to know for enhancing your management abilities. It is a quick course helps you build a comprehensive and accurate structure. It also aims to give you clarity where there might not be any right now through a step-by-step process. This course covers area such as Personal Effectiveness, Managing Individuals, Communication Skills, Team Management and Manager's Toolkit efficiently. Dr Mike Clayton - my Management Story Hi, I'm Mike Clayton. I've been training new managers for nearly 20 years. And I was once that new manager myself, so I know the challenge of going from a doing role to a managing role. It doesn't matter how good you are at doing: management is something new.So, I have included in this course all the things I most wish I'd known when i started managing teams of colleagues. And I have created it around nuggets of advice that you can put straight into action: 100 of them.Using thee tools, ideas, and methods, I was promoted from Manager to Senior Manager at Deloitte Consulting in one year - the minimum possible. Here's what you'll get... At the end of this course, you will be able to manage your team well... and to do so with confidence. You will be ready to take your place as an effective manager in your organization. In this course, you'll get 25 modules, covering all the basics of management. They are split into five sections with five themes: personal effectiveness communication skills managing individuals managing teams manager's toolkit Take a look at the 25 lectures in the curriculum to see what you'll be covering, in more detail. So, that's one group of five videos a week: one a day. Each video gives you four essential tips that you can apply straight away to get guaranteed results. They build up into an indispensable list of 100 'do this' essentials that will transform your ability to get results. Do you want to succeed quickly? ...or fail slowly? Take this course if you aim to succeed in management, and you want to make a rapid start. ... Especially if you are in a management role for the first time and feel out of your depth, without the support and guidance you need. Let Mike Clayton, with 20 years of being a manager and training managers, be your guide. Do You Have to do One-a-day for Five Weeks? No. That structure makes it easy for people with only a few minutes to spare, each day. If you prefer to work through them, faster, or to dip in and out, or to watch what you need, when you need it... That's all fine by me. And however you watch these videos, don't forget: I will be here to answer any questions you have. Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you the tools to do more with your time, then just ask for your money back. And What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to regain control of your life straight away. Who is the target audience? This course is designed for new managers ... or soon to be, new managers. This course is perfect if you are strong technically or functionally, but have had little or no training in the craft of management. Take this course if you aim to succeed in management, and you want to make a rapid start. And particularly take this course if you are in a management role for the first time and feel a little out of your depth, without the support and guidance you need. Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Week 1: Personal Effectiveness - How to be an Awesome Professional Monday: Self-confidence FREE 00:06:00 Tuesday: Personal Time Management FREE 00:10:00 Wednesday: Assert Yourself 00:09:00 Thursday: Problem Solving 00:06:00 Friday: Presenting 00:07:00 Week 2: Managing Individuals - How to Get the Best from your People Monday: Goal Setting 00:02:00 Tuesday: Delegation FREE 00:06:00 Wednesday: Feedback 00:04:00 Thursday: Poor Performance 00:07:00 Friday: Coaching 00:06:00 Week 3: Communication Skills - How to Make your Management Voice Heard Monday: Listening 00:03:00 Tuesday: Motivating FREE 00:07:00 Wednesday: Meetings 00:04:00 Thursday: Negotiating 00:05:00 Friday: Conflict 00:04:00 Week 4: Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams 00:04:00 Tuesday: Team Development 00:08:00 Wednesday: Team Maintenance 00:06:00 Thursday: The Four Essentials of Team Management 00:07:00 Friday: Team Meetings 00:04:00 Week 5: Manager's Toolkit - How to Adapt to Whatever the Job Throws at You Monday: Emotional Intelligence 00:03:00 Tuesday: Transactional Analysis 00:09:00 Wednesday: The SCOPE Process FREE 00:02:00 Thursday: Selecting Management Styles 00:04:00 Friday: The Powerhouse Loop 00:02:00
The aim of the "Role of Finance in Health and Social Care" course is to provide learners with an understanding of the financial management practices and principles in the health and social care sector. The course aims to equip learners with knowledge of how to manage finances effectively within the context of a health and social care organization, and to develop an understanding of financial reporting, budgeting, and cost management. After the successful completion of the course, you will be able to learn the following: Essential Aspects of Accounting and Financial Management. Concept Of Revenue Cycle Management. Step of The Revenue Cycle Management. Skills Needed for Accounting in Health Care. Role of Health Care Accountant. Concept of Healthcare Audit. Types of Healthcare Audit. Steps of Financial Audit in Healthcare Sectors. Steps in Financial Analysis. Healthcare Financial Statement. Financial Ratios in Health Care Organisations. Concept of Healthcare Benchmarking. Types of Healthcare Benchmarking. "Role of Finance in Health and Social Care" is a course that explores the importance of finance in the delivery of health and social care services. The course covers topics such as budgeting, financial management, resource allocation, and financial reporting. It provides students with an understanding of how financial decisions impact the provision of quality care and the sustainability of healthcare organizations. Students also learn about the legal and regulatory frameworks that govern financial practices in health and social care settings. The course is designed to equip students with the skills and knowledge needed to make informed financial decisions and to contribute to the effective management of healthcare organizations. The aim of the "Role of Finance in Health and Social Care" course is to provide learners with an understanding of the financial management practices and principles in the health and social care sector. The course aims to equip learners with knowledge of how to manage finances effectively within the context of a health and social care organization and to develop an understanding of financial reporting, budgeting, and cost management. Through this course, learners will also gain insight into the role of finance in decision-making and resource allocation in the health and social care sector. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Role of Finance in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Role of Finance in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Duration 2 Days 12 CPD hours This course is intended for This introductory-level course is ideal for project managers, team leaders, and collaboration-focused roles who are already familiar with Jira and are looking to integrate Confluence into their project workflows. Overview Throughout the course you will learn to: Master the fundamentals of Confluence, including understanding its history, navigation, and the distinction between pages and blogs. Gain proficiency in creating, editing, copying, moving, and deleting pages, along with managing file directories and executing advanced editing features. Develop the ability to use and create blueprints and templates, aiding in the standardization and productivity enhancement of your team's work. Understand the collaborative features of Confluence such as sharing links, commenting, mentioning, liking, and watching content to promote a culture of teamwork and collaboration in your organization. Learn how to effectively integrate Confluence with Jira, linking issues and filters, and using auto-links for smoother project management. OPTIONAL: Acquire skills in Confluence administration, including managing notifications and watchers, linking to other applications, customizing the look and feel of your workspace, and creating various types of spaces (public, private, team, etc.) Boost your project management and team collaboration skills with our hands-on, interactive course, Getting Started with Confluence (with Jira). Confluence, as a powerful project collaboration tool, seamlessly integrates with Jira, allowing you to create, share, and collaborate on projects in a more efficient and visually appealing way. This course will equip you with the skills to manage projects, improve workflow efficiency, and promote transparency in your organization. You will gain practical knowledge about Confluence's core features such as creating and editing pages, managing file directories, using tasks, macros, and gadgets, and differentiating between pages and blogs.Working in a hands-on learning environment guided by our expert instructor, you?ll gain experience with Confluence's unique features like using and creating blueprints and templates, enhancing standardization and productivity in your team. The program includes a deep dive into collaborative features of Confluence and its integration with Jira, which will enhance your ability to foster a collaborative environment. Administrative aspects like managing notifications, watchers, linking to other applications, and creating various types of spaces will also be covered.You?ll leave the course with the skills to apply Confluence within your existing Jira environment effectively, ready to use its collaborative tools and features to streamline workflows and boost project productivity. Introduction History Navigation Space Directory Shortcuts Pages VS Blogs Pages Creating Pages Editing Pages File Directory Advanced Editing (Markup, Undefined links, etc.) Copying and Moving Pages Deleting Pages Tasks Macros/Gadgets Macro overview and use Using JIRA Gadgets Editing Existing Macros Blueprints/Templates Working with Blueprints Creating/Using Templates Collaboration Sharing Links Commenting Mentioning 'Liking' Content 'Watching' Content JIRA Integration Linking your JIRA and Confluence Instances Linking Issues and Filters Auto Links Administration Page vs Space vs System Admin Notifications Watchers Linking to Other Applications Workbox Notifications Look and Feel Creating Spaces Public Space Private Space Team Space Technical Documentation Meeting Minutes Blog Additional course details: Nexus Humans Introduction to Confluence (TTDV7545) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Confluence (TTDV7545) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations provides a comprehensive overview of why destination management is essential, elucidating the roles of DMOs at both national and local levels. Participants will delve into common challenges faced by destination management organizations, gaining insights and skills crucial for effective destination planning and sustainable tourism practices. After the successful completion of the course, you will be able to learn about the following: Discuss the Historical Development of the Tourism and Hospitality Industry. Explain the Impact of Technological, Economic and Social Changes on the Development of the Tourism and Hospitality Industry. Assess the Contemporary Factors that will Affect the Future Development of the Tourism and Hospitality Industry. The Need for Destination Management. The Roles of Destination Management Organisations at National and Local Levels. The Common Issues Faced By Destination Management Organisations in a Tourist Destination. This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations offers a comprehensive understanding of why destination management is crucial, exploring the roles of Destination Management Organisations (DMOs) at both national and local levels. Participants will delve into the common challenges faced by DMOs in tourist destinations, gaining valuable insights and skills to address these issues effectively. This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations provides a comprehensive exploration of the necessity of destination management, examining the roles of DMOs at both national and local levels, and addressing the common challenges faced by these organizations in tourist destinations. Participants will gain practical insights and skills essential for effective destination planning and management. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Roles, Functions and Actions of Destination Management Organisations Self-paced pre-recorded learning content on this topic. The Roles, Functions And Actions Of Destination Management Organisations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Tourism Professionals Destination Managers Marketing and Communications Specialists Government Officials in Tourism Departments Hospitality Industry Professionals Urban and Regional Planners Sustainable Tourism Advocates Travel and Tourism Entrepreneurs Event Planners and Organizers Students and Researchers in Tourism Studies Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
The aim of a course on the nature and scope of international marketing is to provide students with a comprehensive understanding of the global marketing environment. It aims to equip students with the knowledge and skills needed to develop and implement effective marketing strategies in a global context. Ultimately, the course aims to prepare students for careers in international business, marketing, and related fields.After the successful completion of the course, you will be able to learn about the following. Understand the basic principles and concepts of international marketing. Analyze the macro and micro environmental factors that impact international marketing. Develop the ability to create effective marketing strategies. Understand the challenges of managing international marketing campaigns. Learn how to navigate cultural differences and develop effective communication strategies for global markets. Understand the importance of collaboration and teamwork in international marketing activities. Develop the ability to evaluate and adapt marketing strategies in response to changes in the global business environment. The aim of a course on the nature and scope of international marketing is to equip students with an understanding of the fundamental principles of marketing in a global context. Students will learn to navigate the challenges of conducting business across different cultures, regulatory environments, and economic conditions. The course aims to prepare students for careers in global marketing, international business, and related fields. A course on the nature and scope of international marketing will cover the fundamental principles of marketing in a global context. It will examine the challenges and opportunities of conducting business across different cultures, regulatory environments, and economic conditions. The course will equip students with the knowledge and skills needed to develop effective marketing strategies that can compete in the global marketplace. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Nature and Scope of International Marketing Self-paced pre-recorded learning content on this topic. Nature and Scope of International Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Corporate Social Responsibility Manager Global Marketing Manager International Business Development Manager Export Manager Market Research Analyst International Sales Manager Digital Marketing Specialist Global Brand Manager International Trade Specialist Multinational Account Manager Foreign Market Entry Strategist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
This course is designed to provide learners with an understanding of the importance of project evaluation in project management. It will equip learners with the knowledge and skills necessary to identify different project evaluation methods and their respective applications, create project evaluation criteria, and develop evaluation plans. This course will also introduce learners to various project evaluation tools and techniques and how they can be applied to real-world project scenarios. By the end of the course, learners will have developed a deep understanding of the role of project evaluation in project management and be equipped to apply the skills and knowledge acquired to evaluate projects effectively. Learning Outcomes: Understand the importance of project evaluation in project management. Identify the different project evaluation methods and their respective applications. Learn how to create project evaluation criteria and develop evaluation plans. Understand the process of collecting and analyzing project data. Learn how to interpret and use project evaluation results to inform decision-making. Identify and mitigate potential challenges and limitations in project evaluation. Apply project evaluation tools and techniques to real-world project scenarios. The aim of this course is to provide learners with an understanding of the various project evaluation tools and techniques used in project management. By the end of this course, learners will be equipped with the knowledge and skills necessary to evaluate project performance, identify areas for improvement, and make data-driven decisions to enhance project success. The aim of this course is to provide learners with an understanding of the various project evaluation tools and techniques used in project management. By the end of this course, learners will be equipped with the knowledge and skills necessary to evaluate project performance, identify areas for improvement, and make data-driven decisions to enhance project success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Evaluation Tools and Techniques This course aims to teach learners the various project evaluation tools and techniques used in project management. Project Evaluation Tools and Techniques Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Project managers. Business analysts. Team leaders. Senior executives. Project coordinators. Quality assurance professionals. Anyone involved in project management. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Fabiana Goncalves Executive Assistant to Global VP PerfectDraft & PerfectDraft Commercial Director An accomplished C-Suite Executive & Personal Assistant, I bring over a decade of experience supporting top-level leadership—including CEOs, Founders, and Executive Teams—across multinational and national organizations. I specialize in executive support that goes far beyond calendar management, contributing as a strategic partner in decision-making, operations, and leadership effectiveness. Known for my discretion, diplomacy, and operational precision, I help executives stay focused on what matters most—by anticipating needs, managing complexity, and driving efficiency in both corporate and personal domains. I bring a strategic lens to every task, balancing immediate priorities with long-term objectives. With a proactive mindset, sharp judgment, and strong communication skills, I serve as a trusted advisor and problem-solver in fast-paced, high-stakes environments. Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.
Innovation Management provides an understanding of the innovation process, its drivers, and the factors that can affect it. The course aims to develop learners' ability to evaluate innovation opportunities, assess risks, and select appropriate innovation strategies. After the successful completion of the course, you will be able to learn about the following, Understand the basic concepts and definitions related to innovation management, including the different types of innovation and their characteristics. Analyze the innovation process and the role of knowledge in fostering innovation within a company. Evaluate different methods for measuring innovation and the challenges associated with measuring innovation accurately. Assess the different approaches to managing technological innovation and the factors affecting a company's innovation capacity. Apply strategies to enhance a company's capacity for innovation, including methods for managing knowledge, building networks, and promoting a culture of innovation. Identify and analyze the challenges companies face in managing technological innovation, including the risks associated with investing in new technologies and the need to balance short-term and long-term goals. Innovation Management is a course that focuses on the principles and practices of managing innovation in contemporary organizations. The course covers various topics, including the strategies, tools, and techniques used to create and manage innovation in organizations, the role of innovation in driving competitive advantage and growth, and the skills required to manage innovation effectively. Students will learn to analyze the innovation landscape and identify opportunities for innovation in different contexts, develop and implement innovative strategies that align with organizational objectives, and use various innovative tools and techniques to generate new ideas and solutions. The course also covers topics such as risk management, intellectual property protection, and the impact of innovation on organizational performance and sustainability. Innovation Management provides an understanding of the innovation process, its drivers, and the factors that can affect it. The course aims to develop learners' ability to evaluate innovation opportunities, assess risks, and select appropriate innovation strategies. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Innovation Management Self-paced pre-recorded learning content on this topic. Innovation Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor. Innovation Manager Innovation Strategist Innovation Consultant Product Manager Business Development Manager Marketing Manager Chief Innovation Officer Entrepreneur Research and Development Manager Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Calling all cat lovers! Did you know that over 11 million cats share our homes in the UK, and their fascinating behaviour is a constant source of curiosity and amusement? Yet, despite their popularity, they often remain enigmas. Do you ever wonder why your cat meows incessantly at 3am, kneads your lap rhythmically, or hides in the bathtub for hours? This Feline Behaviour course delves into the fascinating world of feline behaviour and psychology, helping you decipher your furry friend's quirks and build a stronger, more fulfilling relationship. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. This Animal Care and Psychology Bundle Package includes: Course 01: Diploma in Exotic Animal Care at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 1: Animal Psychology Course Course 2: Veterinary Physiotherapy and Exercise Physiology Course 3: Animal Diet & Nutrition Course 4: Canine Communication Course Course 5: Feline Behaviour & Psychology Course 6: Equine Psychology Course 7: Healthy Horse and Stable Management Course 8: Wildlife Rescue and Rehabilitation Course Course 9: Pet First Aid Course 10: Personal Hygiene Course Learn about the evolutionary history of cats, their communication styles, and their unique instincts. Explore feral cats' adaptation skills, body language, and communication methods in this Feline Behaviour course. Gain insight into their diverse needs, emotional capacity, and cognitive abilities. This Feline Behaviour & Psychology course also provides knowledge on addressing common feline anxieties, understanding their behavior, managing multi-cat households, understanding feline law, responsible cat ownership, feeding strategies, obesity control, and managing cats' behaviour, pregnancy, and kitten care. In just 34 modules, you'll unlock the secrets of your cat's world. Enrol today and build a deeper, more fulfilling relationship with your furry companion. Learning Outcomes of Feline Behaviour & Psychology Understand the evolution and domestication of cats to appreciate current feline behaviour. Interpret feline body language and signals to better understand cat behaviour. Identify and resolve common feline behavioural issues using effective strategies. Learn strategies for managing feline behaviour in multi-cat households. Gain insights into the emotional and cognitive aspects of feline behaviour. Acquire skills to improve cat welfare, focusing on optimal feline behaviour. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Animal Behaviour Get a free student ID card with Animal Behaviour Training program (£10 postal charge will be applicable for international delivery) The Animal Behaviour is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Animal Behaviour course materials The Animal Behaviour comes with 24/7 tutor support *** Course Curriculum *** Diploma in Exotic Animal Care at QLS Level 5 Module 01: Introduction To Care And Animal Welfare Of All Species Module 02: Basic Animal Health Module 03: Hygiene Module 04: First Aid For Animals Module 05: Exotic Animals And Zoonotic Diseases Module 06: Learning About Horses Module 07: Learning About Birds Module 08: Caring Rabbits & Guinea-Pigs Module 09: Care Of Chipmunks, Chinchillas And Degus Module 10: More About Ornamental Fish Module 11: Taking Care Of Amphibians Module 12: Specific Information On Reptiles Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 Module 01: Domestication of Cats Module 02: Communication & Stress According to Origin Module 03: Sleeping & Toileting According to Origin Module 04: Hunting & Drinking Water According to Origin Module 05: Reproduction & Disease According to Origin Module 06: Another Type of Cats - Feral Cats Module 07: Understanding Feline Body Language Module 08: Understanding Common Behaviour Module 09: Understanding Cat Communication Module 10: Types of Feline Need Module 11: Do Cats Feel Love and Other Human Emotions? Module 12: How Smart Are Cats? Module 13: Why Do Cats Hiss? Module 14: Why Do Cats Purr? Module 15: Why Do Cats Rub Against Things? Module 16: Why Do Cats Scratch Things? Module 17: Why Do Cats Play with Their Prey? Module 18: Why Do Some Cats Become Anxious or Phobic? Module 19: Why Do Cats Roll on Their Backs to Greet People? Module 20: Why Do Cats 'Sulk'? Module 21: Why Do Cats Knead or Paddle with Their Paws? Module 22: Why Does a Male Cat Bite a Female's Neck While Mating? Module 23: Why Do Mother Cats Move Kittens? Module 24: Why Do Some Cats Howl, Especially at Night? Module 25: Cats and the Law Module 26: Bringing Your New Cat Home Module 27: Feeding and Controlling Obesity Module 28: Managing Your Cat's Behaviour Module 29: Keeping Your Cat Safe Module 30: Neutering - Family Planning for Felines Module 31: Pregnant Cats, Birth and Care of Young Kittens Module 32: Cats Living Together Module 33: How to Prevent Cat Conflicts in Multi-cat Households Module 34: When to Let Go =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Cat owners Veterinary professionals Animal welfare workers Pet service providers Feline enthusiasts Animal behaviourists Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Veterinary Care Pet Services Animal Welfare Feline Research Behaviour Consultation Wildlife Conservation Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Exotic Animal Care at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.