MAKING YOUR SALES PITCH To persuade a prospective client to make a purchase, you need to make a convincing sales pitch. Your success will depend on your ability to understand your customer's needs, communicate your message and appear confident at all times. This course will teach you how to put together a compelling pitch that will help you build a strong rapport with a prospect and close the deal. It takes you step-by-step through the planning process so you can feel confident when making a pitch. You Will Learn: Why it's normal to feel anxious prior to making a sales pitch and the five steps you should take to ensure you are well-prepared How to speak and stand in a way that conveys quiet confidence and authority What to do if you make a mistake during your sales pitch The five most common mistakes people make when giving a sales pitch and how to overcome them Why it is important to get feedback on your pitch and why it's a good idea to watch other people make sales pitches Benefits of Taking This Course: This course will help you make convincing sales pitches that will give you a better chance of closing a deal This course will teach you what makes for a weak and strong sales pitch, and will therefore enable you to give meaningful feedback to colleagues who ask for your opinion on their selling skills This course will improve your public speaking abilities, which in turn will improve your confidence and make you a more persuasive sales person This course will teach you a number of transferable communication skills, which will be useful in both your professional and personal life
Working safely is in the interest and concern of all staff, both employers and employees. Health and safety is one of the few areas where the law places specific duties specifically on employees so a knowledge of where this applies and how to ensure that it is adhered to is vital to protect individuals and businesses. Most workers feel that accidents are something that only happens to other people. The reality is that too many workers are coming to harm by not observing Health and Safety laws and not working to safe systems of work - the physical, mental and financial burden of these accidents can have a huge impact on themselves, their families and their colleagues. The course covers a wide range of topics including fire safety, asbestos awareness, working at height, COSHH, PPE and electricity. It also covers methods for improving safety performance and methods of protecting the environment.
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Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier
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Description Relationship Psychology Diploma: Humans give great importance to relationships, and it is crucial because everyone needs to feel a sense of being in a place where we belong. We are social beings, bound by different relationships with our family members and others we hold near and dear. We require social connections because humans do not thrive in isolation, even though sometimes some of us choose to do that for a short while. In our Relationship Psychology Diploma course, you will study the structure and psychology of relationships that hold between people, how we develop these relationships, and what we do to maintain them. You will know all the essential factors that determine the likeliness of forming relationships with specific kinds of people in life. The Relationship Psychology Diploma course is engaging and consists of ten modules that are easy to understand and will guide you in better comprehension of the development of relationships and their maintenance to have well-being and happiness. Relationship Psychology is the Soulmate Secret Relationship Psychology, and the diploma course examines the possibility of explaining relationships, love, and attraction that holds between humans. Unable to live in isolation for long, we desire social connections, and relationships are essential in our lives. The Relationship Psychology Diploma course will reveal the reasons behind phenomena like being repulsed by or indifferent towards certain people but strongly attracted to other people. Many factors affect how we feel about others, including people with whom we share the same personality traits, geographically close to us, and people who have the same attitudes that we do. These play significant roles in determining the likeliness of forming relationships with certain people in our lives and our physical attraction to specific persons. If you are interested in learning about the human psyche, the diploma course in Relationship Psychology will provide you with all you need to know. This Relationship Psychology Diploma course may help you enhance your relationships with others or serve clients and couples who seek a greater connection and understanding of their spouse. Any person interested in psychology in general or is interested in the science and psychology of relationship development will find our diploma course, which is centred on this area of psychology, our Relationship Psychology- The Soulmate Secret diploma course, very enjoyable. What you will learn 1:The basics of relationships 2:Ground rules to a successful relationship 3:Prioritising relationships and romance 4:Sex in relationships 5:Maintaining effective communication 6:Arguments and conflict resolution 7:Overcoming small and big difficulties in a relationship 8:Managing Life changes 9:Surviving an affair 10:Realising the relationship is over Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
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Imagine you are holding a card in your hand. It is not just any card, but a card that you made yourself. A card that expresses your love, gratitude, celebration, or sympathy. A card that can make someone's day, lift their spirits, or show them that you care. How would you feel? How would they feel? If you want to experience the joy of creating and sending your handmade cards, this Creative Card Making course is for you! You'll also discover how to create unique folds and pop-up cards that will wow your recipients. And if you're feeling ambitious, you can even learn how to use hand lettering and calligraphy to write beautiful messages on your cards. By the end of this course, you'll be able to create beautiful, handmade greeting cards that reflect your personality and style. And who knows, you might even turn your passion into profit by starting your own card-making business!