People will not buy unless they feel some level of dissatisfaction or trouble. Discover how to ask questions that reveal points of dissatisfaction, building an awareness of less-than ideal results.Use this technique to find the pain and fix it. Learning Objectives Summarize the top 10 reasons why people buy, Distinguish problems from trouble in buyer transactions, Ask trouble questions that pinpoint buyer dissatisfaction Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Customers with complaints want to be seen as right, feel special, treated fairly and be taken care of. We will show you how to ask questions and listen to fully understand the complaint. Acknowledge and agree with the customer's right to be upset and that a resolution needs to be reached. Learning Objectives Describe the special needs of customers with complaints, Apply four tips for managing customer complaints Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Accelerate Your Web Developer Career: Fast-Track Program with Exams, TOTUM Card & 5-Year Support. Enrol Today! Study methodOnline Duration9 months · Self-paced Access to content5 years CertificationsCompTIA IT Fundamentals CertificationPearson IT Specialist HTML5 Application DevelopmentPearson IT Specialist HTML and CSSPearson IT Specialist PythonPearson IT Specialist AI (Artificial Intelligence)Pearson IT Specialist JavaScriptAdobe Certified Professional PhotoshopAdobe Certified Professional IllustratorAdobe Certified Professional Premier Pro Additional info Exam(s) / assessment(s) is included in price Tutor is available to students TOTUM card included in price Job guarantee programme is included in this course Overview Learn the most in-demand digital skills in the world today with the Nuyew Tech Academy If you have an eye for detail and enjoy being creative, this could be the career for you. Web professionals plan create and code web pages that meet a specification for a client or an employer. You may be involved with the technical and graphical aspects of the website, playing a vital part of the overall look and feel as well as determining the logic of how the website functions to meet the websites intended goal. Certifications CompTIA IT Fundamentals Certification Awarded by CompTIA Pearson IT Specialist HTML5 Application Development Pearson IT Specialist HTML and CSS Pearson IT Specialist Python Pearson IT Specialist AI (Artificial Intelligence) Pearson IT Specialist JavaScript Awarded by Pearson Adobe Certified Professional Photoshop Adobe Certified Professional Illustrator Adobe Certified Professional Premier Pro Awarded by Adobe Description With a national shortage of Web Developers, starting salaries of up to £25,000 per annum (average UK Salary £37,500) and amazing future employed and self-employed career prospects, take the next step today with our Fast Track Web DeveloperProgramme. What you can expect from our Fast Track Programme: World Class Education Energetic and unlimited 24/7 Student Support Real, tangible Career Outcomes 5 Years Career Support and Course Access What our programme includes: Foundation Awards CompTIA ITF+ (IT Fundamentals) Industry Recognised Qualifications Pearson IT Specialist HTML5 Application Development Pearson IT Specialist HTML and CSS Pearson IT Specialist JavaScript Pearson IT Specialist Python Pearson IT Specialist AI (Artificial Intelligence) Adobe Certified Professional Photoshop Adobe Certified Professional Illustrator Adobe Certified Professional Premier PRO Exams Includes all Exams and Unlimited Re-Sits 5 Years Career Support Guarantee As part of our unique Support Guarantee, our Career Support Team will assist you with: CV writing Expert careers advice Interview preparation Identifying and applying for the best opportunities in your area As a student in the Nuyew Tech Academy you will also be given exclusive access to our Career Skills Academy which includes advanced courses on Employability, CV Preparation, Interview Skills and Technique and everything else you need to get ready for your new Career. Who is this course for? This course is open to anyone interested in pursuing a Career in Web Development. Our Foundation Level provides the flexibility for us to accommodate students with any level of previous knowledge and experience. Requirements This course is open to all and has no pre-requisites All you need is a passion for technology and a strong desire to succeed. Career path Our programme is designed to enable you to achieve an Entry Level/Helpdesk role during training (£18k-£24K) ensuring that you also have the vital work experience required to enter the Tech Industry at a higher level (Av Salary £37.5K). Our Career Support Guarantee gives you exclusive access to our dedicated Career Support Team and Advanced Career Skills Academy for 5 Years following Graduation.
A digital step by step guide showing you how to make a little mouse character. The workshop will be sent to your email address so please make sure that is correct when you check out. I hope you enjoy and please feel free to message for any advice and if you would like to be in the visitors gallery then please feel free to send a picture of your finished sculpture. Enjoy!
In this online hands-on workshop you will learn the basics of silver clay work. You will practice rolling, cutting, adding texture, firing and finishing your pieces. You will finish with a greater understanding of the process and the confidence to continue working with this exciting material at home. There's nothing quite like making something yourself—and when you do it with silver clay, the process is even more exciting because of how versatile it is. You can create anything from simple charms to elaborate necklaces and earrings. Once you've learned this process, you'll be able to do it at home whenever inspiration strikes!
The course, Mental Freedom: Freedom from Pain, addresses the crucial psychological aspects of your life. The author, Prof. Paul Cline, will share the hidden secrets of psychology to help you overcome your OLD PAIN and walk TOWARDS JOY. Have you felt cheated throughout your entire life? Yes, it's not your fault though if you feel like that. In the course, Prof. Paul will train you to use your mind better. You will get to know the formula of success. Perhaps, you feel wounded in many ways. But it's possible that it's NOT YOUR FAULT. This course on mental freedom will help you to overcome your OLD PAIN and introduce you to new COPING skills. In short, the course, Mental Freedom: Freedom from Pain, is a psychology course designed to educate you with the hidden secrets of psychology. You will surely succeed and transform your PAIN to JOY. What you'll learn Learn How Self-Image Determines What You Will And Won't Do ... And So Much More! Discover How Pain & Pleasure Rule You Life ... And The Secret Of How To Make This Work For You Instead Of Against You Discover How The 'Imprint Period' Has Literally Programmed You For Life ... And How To Reprogram It Breakthrough Personal Illusions And Unleash Your Hidden Potential Gain The Secret Of How To Free Yourself From Your Past Release Yourself From Emotional Pain And Frustration By Discovering How Emotions Really Work And How You Can Gain Greater Mastery See How False Personas Drive The Habits And Behaviors Of Yourself And Others ... Take Back Control And Free Yourself Gain A Deep Understanding Of What That Drives People's Every Action Why You Should Choose 'Mental Freedom: Freedom from Pain' Access from all types of devices with internet access and optimum screen size 4 hours of video lessons 1 full-length article 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning about your self-image which determines your actions Discovering the term 'Imprint period' and how to change yourself Rediscovering the formula of gaining freedom from past trauma Learning about false personas that drive your behaviour in the wrong direction Finding out the ways of taking control of your life and start your journey towards freedom Defining the rule of pain and pleasure in your life and using the concept for your benefits Learning to release emotional pain with insights into the functions of emotions Gaining an understanding of the force behind the actions you take Who is this course for? The purpose of this course is to help anyone with pain and stress. The course is ideal for people with old psychological issues, mental health issues, motivation for personal development. In addition, people who intend to help others with psychological problems i.e. therapists and mental health professionals can take the course too. Requirements Internet Connection Career Path You will know how to deal with stress for personal development in your personal life. However, as a professional, you will gain invaluable insights into the essential coping skills to transform the lives of the people who need help. Introduction PROMO VIDEO 00:05:00 Introduction - Course Goals & Beginning Concepts FREE 00:10:00 WHY You Are in Pain 00:16:00 How to Break Free From Pain 00:08:00 Main Concepts Beating Your FALSE Self-Image 00:25:00 Past & Future -Distractions 00:22:00 The Problem Of Attachments 00:29:00 Losing Your MIND To Gain Your SANITY 00:22:00 The Power Of The Unconscious Mind 00:21:00 Change Your Mind ... Change Your Life Re-writing Your Story 00:16:00 Great Ways To Feel Great - Part 1 00:26:00 reat Ways To Feel Great - Part 2 00:13:00 Additional Strategies 00:19:00 Final Thoughts Gaining Control & Final Thoughts 00:20:00
Course Overview Discover how to let joy enter your lifestyle and prevent long-term goals from controlling your existence by adopting 10 Daily Goals for Enjoying a Happy and Productive Life! Many people just accept the fact that we have to work for a better future and merely tolerate negative aspects of regular routines as being inevitable. That does not have to be the case, and you can find better ways of living with this lively learning package that can change your perspective forever. This Self-Improvement course focuses on ways to combine short- and long-term objectives whilst empowering yourself to live life to the utmost. You will be shown how to formulate and stick to achievable daily goals that can be tracked and measured. Alongside this, you will be taught how a sense of fun and positivity can drive the process and make you feel capable of accomplishing almost anything. If you feel that you are existing rather than living, this is the ideal training for you, and you will feel the benefits in your quality of living almost immediately. This best selling 10 Daily Goals for Enjoying a Happy and Productive Life! has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth 10 Daily Goals for Enjoying a Happy and Productive Life! is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The 10 Daily Goals for Enjoying a Happy and Productive Life! is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The 10 Daily Goals for Enjoying a Happy and Productive Life! is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the 10 Daily Goals for Enjoying a Happy and Productive Life!, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the 10 Daily Goals for Enjoying a Happy and Productive Life! will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the 10 Daily Goals for Enjoying a Happy and Productive Life! to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Understanding loss and the best ways to help This sensitive course gives you greater insight into our natural grieving process, what can go wrong, the myths about grief, and how you can support those going through it Accredited CPD: 6 hours Incredibly helpful online grief course, very informativeEMMA WARDROPPER Loss is a common human experience and major part of life – every one of us will face the loss of a loved one at some time in our lives. Grief and bereavement can hit us in other ways too – like when we lose someone through dementia, addiction or divorce, or lose something significant, like the ability to have our own children or our physical health. This online course helps explain the different ways people react to grief, offers guidance on the most appropriate ways to support people and will also help you with your own grief when the time comes. Véronique's compassion and own extensive experience of grief and supporting others really shines through Why take this course In our Western culture death and dying have largely been taken into the realm of professionals, with many of us dying in hospital. Death is rarely a part of our conversations. Many don’t feel comfortable around the bereaved, they don’t know what to say or do for the best, or what to expect when faced with a bereaved person. This can make the experience of being bereaved very lonely, particularly as there are also many misunderstandings around grief, which can sometimes make matters worse. Véronique is passionate about dispelling these myths and giving people a clear roadmap to demystify what is a normal, healthy response to the death of a loved one – and identify when professional help might be needed. As well as her own personal experiences of grief, she has supported countless others over the years through her professional role as a Human Givens practitioner as well as on a personal level. This compassionate online course, which is illustrated with case histories and packed full of practical tips, will help you feel more confident when supporting grieving friends, patients, family or neighbours – and leave you better prepared for what to expect in your own times of grief. What will you learn The common myths surrounding grief and bereavement – what’s true and what isn’t How differing cultural, religious and belief-based views impact on how people grieve What the science and the latest research tells us about the grieving process The 3 common responses to the death of a loved one When grieving becomes a problem; complicated, avoidant or delayed grief Grieving for someone who is still alive Two different sorts of crying Pathological grieving – how to tell if professional help is needed Guilt and grieving over the loss of someone you feel you might have helped, e.g. suicide, drug or alcohol related death Why our innate emotional needs (part of our ‘human givens’) have a protective role Essential ‘Do’s and Don’ts’ for those wanting to support an individual who has lost a loved one – and how these can change over time or depending on the context How the circumstances around a death can affect how individuals grieve The impact of sudden, unexpected death What to expect in the early days following the loss of a loved one The value and use of ritual The role of our emotions – and why they can come up again out of the blue, sometimes years later How to help children and teenagers deal with death Living loss: grieving over e.g. divorce, infertility, caring for a loved one who is terminally ill, estrangement from friends or family members, the loss of job, or status, freedom, hope etc. The effects of trauma on the process of grief and when to detraumatise the memory How depression and trauma can impact on grieving Practical ways to help someone immersed in grief Case history showing how a human givens therapist helped with extreme grief Help for those that are grieving Case studies: personal experiences of being bereaved and what helped Strategies to avoid being overwhelmed – dipping in and out of grief The use of targeted specialist groups (e.g. death by suicide, drugs, alcohol, the death of a child, of a life partner, cancer, sudden death, stillbirth, sepsis or Covid) and social media Finding meaning and purpose after loss Re-engaging with life Integrating the changes. Course Programme Part 1How and why we grieve Part 2What you need to know about grief and bereavement Part 3 Practical things you can do to help Who is this course suitable for This course is for anyone who would like to understand more about grief and the different ways loss can affect us, and to feel more confident in helping those who are bereaved. An online course, it is presented in a clear, practical way without psychobabble to make it as readily accessible and helpful to as many people as possible – including those who may be currently grieving themselves. What's included? Videos PDF Course notes Life-long access CPD Certificate Course format This online course is split into 3 modules, each of which are broken down further into different sections of videos clips delivered in English. There are also course notes for you to download, plus additional reading information and a range of helpful links. You can take as long as you like to work your way through this online course on Grief and Bereavement and can view it as many times as you like. Once you have completed the course, you will receive a CPD certificate. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Véronique Chown Véronique is a psychotherapist with over 20 years experience in private practice during which time she also worked for three years in the NHS. Read more