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Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements

Understand and explore what you and others do that develops and destroys working relationships. Course overview Duration: 2 days (13 hours) This is an exciting opportunity to dive into the very heart of human behaviour as we encourage you to explore what you and others do that develops and destroys working relationships.  We start by getting you to determine where in your working life you need to develop effective relationships before guiding you through a process of analysing personalities and behaviours and then giving you the skills to create and maintain great relationships.  Objectives  By the end of the course you will be able to: Create a stakeholder map and analyse which relationships need to be developed Describe different personality types and how these can cause connection and conflict Develop behaviours that help build relationships Bring more assertiveness to your relationships Have courageous conversations and handle conflict should it occur Content Getting started The benefits of great working relationships Determining what you want specifically from your relationships at work Developing a stakeholder map to enable you to analyse who you need to build relationships with and how you might do this Defining your personal brand How your personal brand could impact relationships Understanding others Exploring different personality types Understanding how others are both similar and different to you Identifying when personality differences might cause conflict Better Behaviour Exploring the concept of transactional analysis How transactional analysis can help to build or break relationships Understanding life positions How life positions impact your behaviour and that of others How to use transactional analysis in creating better relationships Developing Relationships Understanding the common ways poor communication can cause problems in relationships Developing assertive communication Making human connections at work in order to build better relationships and create trust Maintaining Relationships Recognition and Tiny Noticeable Things How to have courageous conversations e.g. giving feedback A model for handling conflict when it occurs

Ensuring learning and development contributes to improved performance in the workplace at an individual, team and organisation level.

NVQ Assessor CPD Certified Are you willing to gain practical expertise to assess in the NVQ assessor field? If so, then you must try our exclusive NVQ assessor course to become qualified assessors. The NVQ assessor course teaches the principles and practices of assessing vocational qualifications in various industries. Also, the NVQ assessor: NVQ assessor course helps to develop skills in conducting assessments, providing constructive feedback, and maintaining assessment records. From the NVQ assessor: NVQ assessor course, students also gain insights into assessment regulations and standards. Moreover, the NVQ assessor: NVQ assessor will help you acquire the expertise needed to assess candidates effectively. Join us and take the next step in your career as a certified NVQ assessor! Special Offers of this NVQ Assessor: NVQ Assessor Course: This NVQ assessor: NVQ assessor Course includes a FREE PDF Certificate. Lifetime access to this NVQ assessor: NVQ assessor Course Instant access to this NVQ assessor: NVQ assessor Course 24/7 Support Available to this NVQ assessor: NVQ assessor Course NVQ Assessor: NVQ Assessor Unlock your career potential with our NVQ Assessor course. Gain the skills to become a certified NVQ assessor and excel in vocational education. Elevate your expertise and join the ranks of esteemed NVQ assessors. Who is this course for? NVQ Assessor: NVQ Assessor The NVQ assessor diploma is intended for a broad group of people who want to improve their NVQ assessor knowledge and abilities. NB: Please be informed that this course doesn't provide any formal qualification. To get qualified, you have to join programs such as - Level 3 Certificate in Assessing Vocational Achievement (CAVA) formerly A1 Online NVQ Level 3 Assessing (CAVA) Level 3 Award in Understanding the Principles and Practices of Assessment (RQF) Level 3 Award in Understanding the Principles and Practices of Assessment (CAVA, A1, TAQA) Level 4 Award in Internal Quality Assurance Classroom NVQ Level 3 Assessing (CAVA) Requirements NVQ Assessor: NVQ Assessor To enrol in this NVQ Assessor: NVQ Assessor Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our NVQ Assessor: NVQ Assessor Course. Be energetic and self-motivated to complete our NVQ Assessor: NVQ Assessor Course. Basic computer Skill is required to complete our NVQ Assessor: NVQ Assessor Course. If you want to enrol in our NVQ Assessor: NVQ Assessor Course, you must be at least 15 years old. Career path NVQ Assessor: NVQ Assessor Following your completion of the NVQ assessor diploma, you may choose to work as an NVQ assessor specialist, NVQ assessor researcher, or NVQ assessor educator.

Overview of Strategic Business Planning Join our Strategic Business Planning course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Strategic Business Planning course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Strategic Business Planning course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Strategic Business Planning Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Strategic Business Planning. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Strategic Business Planning course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Strategic Business Planning is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Strategic Business Planning course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Strategic Business Planning Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Do you just need a quick chat to move things forward? Do you have some pressing questions and need feedback that relates directly to you and your book? Did you want to do Taking Your Book To School but are not quite ready yet? I have three half-hour brainstorm sessions available to you on Saturday 18th March at a discounted rate of £20.00 per session. Would you like one? First come first served!

Gain essential healthcare skills with this CPD-accredited Care Certificate course. Master 15 key standards & boost your career in health & social care.