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Are you someone who is in charge of managing employees? Are you willing to improve your management skills and want to become an expert on it? Then this course can truly help you. Description: Employees and their development is an essential aspect of management and business. If you are qualified to check, you can take this course to become advanced in employee management. You will be learning about employee management and on-boarding. You will learn how to deal with millennial in your workplace and create on-boarding process for them. You will also be able to develop an action plan on working with millennials and learn from retrospection. Who is the course for? Employee management members or leader People who have an interest in employee management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Employee Management Course: Millennial Onboarding would be beneficial for the following careers: Businessmen Business Development Specialist Human Resource Manager Team Leader Strategist. Employee Management Course: Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Employee Management Course: Millennial Onboarding- Activities 00:00:00 Mock Exam Mock Exam- Employee Management Course: Millennial Onboarding 00:20:00 Final Exam Final Exam- Employee Management Course: Millennial Onboarding 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Supporting Teaching and Learning in Schools Certificate is a RQF qualification & this course play a major role by working with pupils & supporting teachers. This course has been designed to teach the knowledge required to be a teaching assistant and support children’s learning from birth to nineteen years. The course covers various requirements needed to work as an assistant within schools and how to approach a career in the education sector.

Emotional Intelligence and Human Behaviour - CPD Certified Improve your abilities or make a career move with our unique Emotional Intelligence and Human Behaviour course. This Emotional Intelligence and Human Behaviour course can help you expand your expertise with high-quality training. Study the Emotional Intelligence course and get expertly designed, great-value training experience. This Diploma in Emotional Intelligence course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your Emotional Intelligence career progression more accessible than ever! This Emotional Intelligence training can help you to prepare for a meaningful career. So, enrol on this Emotional Intelligence course today and gear up for excellence! Why Prefer This Emotional Intelligence Course? Opportunity to earn an endorsed certificate on Emotional Intelligence Get a free student ID card on Emotional Intelligence (£10 postal charge for international delivery) Innovative and Engaging Content on Emotional Intelligence Free Assessments of Emotional Intelligence 24/7 Tutor Support for Emotional Intelligence So enrol now in this Emotional Intelligence Online course to advance your career! Start your learning journey straightaway with Emotional Intelligence Online Training! This Emotional Intelligence's curriculum has been designed by experts with years of Emotional Intelligence experience behind them. The Emotional Intelligence course is extremely dynamic and well-paced to help you understand Emotional Intelligence Course Curriculum Module 01: Human Behaviour Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Assessment Process You have to complete the assignment questions given at the end of the Emotional Intelligence course and score a minimum of 60% to pass each exam. Our expert trainers will assess your Emotional Intelligence course assignment and give you feedback. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Emotional Intelligence Diploma Anyone interested in learning more about Emotional Intelligence and Human Behaviour. Requirements Emotional Intelligence Diploma You will not need any prior background or expertise to enrol in this Emotional Intelligence course. Career path Emotional Intelligence Diploma After completing this Emotional Intelligence course, you can start the next phase of your career. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Emotional Intelligence and Human Behaviour course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Do you have a fascination for flowers? Do you want to learn all the skills starting from floral design, flower production, exhibition and delivery? If the answers are yes, then enrol in our course now. You will gain the business and botanical knowledge you need to transform your passion for flowers into a successful floral shop. In this course, you will learn the elements of floral designs, along with the symbolic meanings associated with the various flower colours used in floral arrangements. Next, break down the elements of wedding floristry and discuss how creativity can be used to create lovely arrangements. In the end, the course provides the necessary guidelines you should follow to launch your floristry business as well as the resources you need to establish your floristry store. Learning outcome: The fundamentals of floral arranging. Learn about the elements that are used in floral design. Learn about flower maintenance and care. Describe a few of the services that florists offer. List some of the most well-liked flower patterns. Describe how to launch a floristry business. Why Prefer This Floristry Academy Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. The purpose of the introductory design course is to inform you about the basics of floral design and the flower industry. Also, it will provide you with the latest information in a simple way to aid in your learning. *** Course Curriculum *** Here is the curriculum breakdown of the Floristry Academy course: Introduction to Floristry Services Provided by Florists Flowers and Plants Flower Care and Treatment Choosing Popular Flowers and Fillers Elements and Principles of Design How to Make Floral Arrangements Making Bouquets, Corsage, Fruit Baskets & Basket Gardens Wedding Floristry Making Funeral Flower Arrangements Beautiful Floral Designs Getting a Job in the Floristry Industry Starting Your Own Floristry Business Bonus Material: Important Images Used in this Course [PDF] Conclusion to the Course Assessment Process Once you have completed all the modules in the Floristry Academy course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? People who want to work in a florist shop. Anyone who wants to learn about florists. Business professionals in the floral sector. People who are looking forward to starting a business in this sector. Career path The course will provide intensive knowledge and skill to pursue your career in the relevant field. Here are some career choices open for the learners: Wedding planner: Salary: £17,000 to £29,000 Florist: Salary: £13,000 to £24,000 Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to improve your current abilities or make a career move? Our unique HR Coordinator Course might help you get there! Expand your expertise with high-quality training - study the HR Coordinator and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the HR Coordinator online training course. With this comprehensive HR Coordinator course, you can achieve your dreams and train for your ideal career. The HR Coordinator course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This HR Coordinator training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the HR Coordinator course today - gear up with the essential skills to set yourself up for excellence! Start your learning journey straight away with this HR Coordinator course and take a step toward a brighter future! Why Prefer this HR Coordinator Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the HR Coordinator course: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Employee Termination Module 08: Employer Record and Statistics Module 09: Introduction to HR Audit Module 10: HR Audit Procedures Module 11: HR Audit Interviews Module 12: Reporting HR Audit Outcome Module 13: UK Internal Audit Standards Module 14: Communication Skills Assessment Process Once you have completed all the modules in the HR Coordinator course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Coordinator course is for you if you: Want to have a deeper insight into HR Coordinator Actively working as in HR Coordinator and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the HR Coordinator field. Requirements You will not need any prior background or expertise. All you need to take this HR Coordinator is - A smart device. A secure internet connection. Being over the age of 16. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Housekeeping is an essential part of the hospitality business. It covers all activities responsible for maintaining the cleanliness, aesthetics, and maintenance of the public areas, back areas, and surroundings. The Housekeeping department takes satisfaction in upholding the highest levels of cleanliness and excellence. All lodging facilities aim to provide their guests with hygienic, pleasant, relaxing, and friendly environments that offer full value for guests' money. Our Housekeeping Course is here for you if you want to pursue a career in this field. In this course, you will learn the essential skills and techniques needed to excel in a career in housekeeping. Throughout the course, you will cover a variety of topics, including: Basic housekeeping tasks: This includes learning how to clean rooms, make beds, and perform laundry. You will also learn how to use different cleaning products and equipment safely and effectively. Customer service: As a housekeeper, you will be interacting with guests and helping to create a pleasant and welcoming environment for them. In this section, you will learn how to provide excellent customer service, including how to handle complaints and requests. Safety and security: You will learn how to identify and report any safety hazards or maintenance issues you come across during your duties. You will also learn about the importance of maintaining the privacy and confidentiality of guests. Time management and organisation: You will learn how to prioritise tasks and manage your time effectively, as well as how to organise your work area to be as efficient as possible. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. The diploma in Housekeeping Course has been specially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. *** Course Curriculum *** Here is the curriculum breakdown of the Housekeeping course: Module 01 Introduction to Housekeeping Housekeeping Principles Understanding Staff Duties Module 02 Cleaning Inventory Control Planning & Organising the Housekeeping Department Understanding Budgeting Module 03 Carpet Maintenance Staffing Standard Operational Procedures in Hotel Housekeeping Laundry Operation in Hotel Health and Safety Assessment Process Once you have completed all the modules in the Housekeeping: Keep Your Place Clean course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to pursue a career in housekeeping or work in the hospitality & catering industry. Requirements You will not need any prior background or expertise to enrol in this course. Career path Housekeeper Laundry Manager Head House Person Domestic Cleaner Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

This Functional Skills Maths Entry Level 2 course will assist you in displaying a solid understanding of the foundational concepts and basic principles of mathematics appropriate to the level, as well as the ability to use mathematical reasoning to solve routine issues in everyday contexts. Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 58 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel & Open Awards Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Functional Skills Entry Level 2 Maths Course This Functional Skills Entry Level 2 Maths Course is regulated by Ofqual and accredited by Pearson Edexcel making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. You will acquire knowledge about the number system, common measures, geometry and handling data. Upon successful completion of this course, you will be able to apply your foundational mathematics knowledge in a range of practical scenarios. Why is this course right for you? This comprehensive Functional Skills Maths Entry Level 2 Course is suitable for: Anyone looking to secure a skill-oriented job People of all ages and academic backgrounds Anyone who wants to progress to functional skills level 1 or 2 Anyone who wants to take GCSE maths Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this sector Anyone who wants to gain in-depth knowledge of functional skills in mathematics Whether you are a beginner into the field of functional maths or any professional seeking to reinforce your expertise in functional skills maths, this Functional Skills Maths Entry Level 2 Course will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. Functional Skills Entry Level 2 Maths Qualification Purpose and Outcomes This Functional Skills Entry Level 2 Maths Qualification will help you to: Develop confidence in their application of basic mathematics concepts and abilities. Prove their understanding by using their abilities and expertise to complete easy tasks or simple mathematical equations. Acquire comprehensive problem-solving and underpinning skills to utilise mathematics in the course of everyday life. Course Curriculum Count reliably up to 100 items Read, write, order and compare numbers up to 200 Recognise and sequence odd and even numbers up to 100 Recognise and interpret the symbols +, –, ×, ÷ and = appropriately Add and subtract two-digit numbers Multiply whole numbers in the range 0 × 0 to 12 × 12 (times tables) Know the number of hours in a day and weeks in a year; be able to name and sequence Divide two-digit whole numbers by single-digit whole numbers and express remainders Approximate by rounding to the nearest 10, and use this rounded answer to check results Recognise simple fractions (halves, quarters and tenths) of whole numbers and shapes Read, write and use decimals to one decimal place Calculate money with pence up to one pound and in whole pounds of multiple items and write with the correct symbols (£ or p) Use metric measures of length, including millimetres, centimetres, metres and kilometres Use measures of weight, including grams and kilograms Use measures of capacity, including millilitres and litres Read and compare positive temperatures Read and use simple scales to the nearest labelled division Recognise and name 2-D and 3-D shapes, including pentagons, hexagons, cylinders, cuboids, pyramids and spheres Use appropriate positional vocabulary to describe position and direction, including between, inside, outside, middle, below, on top, forwards and backwards Sort and classify objects using two criteria Take information from one format and represent the information in another format, including use of bar charts How This Course Will Work? This Functional Skills Entry Level 2 course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student’s abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 2 Maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Functional Skills Pearson Edexcel Qualification in Mathematics Level 2 consists of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 25 minutes 7 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 1 hour 21 75% Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation This Functional Skills Maths Level 2 has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certification You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Entry Level 2 English Online Course (depending on what you choose as an accreditation) upon successful completion of this Functional Skills English Entry Level 3 Course and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job. FAQs What are functional skills? Functional skills are practical skills in Maths, English, and ICT that enable people to apply their knowledge to real-life situations. These skills are designed to provide learners with the essential knowledge needed to succeed in the workplace and in their personal lives. Functional Skills are recognised qualifications in the UK and are offered at different levels, including Entry Level, Level 1 and Level 2. What is the difference between entry-level and level 1 and 2 functional skills? Both are recognised qualifications, but levels 1 and 2 are more advanced levels that will provide you with comprehensive skills and knowledge while entry-level courses are an introduction and basic level qualification to go to subsequent levels. Is it required to complete entry-level qualifications to move onto a level? No, you are not obliged to complete entry-level courses before moving on to higher levels. However, entry-level courses serve as a starting point for acquiring basic skills and knowledge that will help you strive and boost your chances of securing better marks at higher levels. Are functional skills qualifications recognised and accepted in the UK? Yes, functional skills qualifications are an accepted part of all apprenticeship standards and a way to progress to further education in the UK. Do I have to physically appear for the exam? Yes, for the writing and reading assessment, you will be required to appear for the exam at our designated office in London or Swindon on the exam day. You will be required to take the speaking, listening, and communicating assessment via Zoom. Do I have to register for the exam? Yes, you need to be registered for the exam three weeks prior to the exam date. What is the assessment procedure for an entry-level 2 Maths course? This course comprises a single assessment that is externally set, internally graded, and externally verified by the exam body. Your exam results will be forwarded to Pearson Edexcel's internal verifier once you finish the exam. If you pass all three components, you'll be able to receive the qualification certificate from the awarding body. How to pass the Functional Skills Maths entry level 2 exam? Tips for preparing for the exam include understanding the exam format, practising regularly, mastering the basics and managing time well during the exam, and seeking help from a teacher or tutor. To assist you in gaining the skills and knowledge required to pass the exam, Lead Academy offers 24/7 tutor support. As a result, you will be adequately prepared to ace the exam. Can I take entry-level courses online? Yes, you can take functional skills entry-level courses online. Lead Academy offers an extensive range of entry-level courses from level 1 to 3, available for both English and Maths. Are Functional skills easier than GCSE? Functional Skills qualifications may require hard work and revision, but they can be a better fit for students who have found Maths and English challenging. Unlike GCSEs, Functional Skills qualifications are flexible and designed to meet the needs of diverse learners, making them more adaptable to different learning styles. What will I get after finishing the course? After successfully completing the Entry Level 2 Maths course, you will receive a Pearson Edexcel Functional Skills Qualification in Maths at Entry Level 2 (depending on what you choose as an accreditation) that is highly regarded by universities and employers across the UK.

This course is for those who already have a basic knowledge of nutrition and would be of particular use to health professionals, researchers and those working within the food industry. Food industry personnel are frequent users of our introductory course and, to make this second course particularly relevant, we have aligned relevant aspects of the modules with food-related legislation, for example nutrition and health claims regulation and the EU Food Information for Consumers Regulation (that incorporates allergen labelling). This course covers: Module 1: Introduction to eating and drinking well Module 2: Energy and energy balance Module 3: Macronutrients Module 4: Micronutrients Module 5: Nutritional needs through life Module 6: Diet and lifestyle and their impact on health Module 7: Food allergy and intolerance Module 8: Understanding food labels Each module includes a number of short tests, providing you with feedback on your progress. Further reading is also suggested. Please note there is no audio for this course. On successful completion of a final assessment, a personalised BNF certificate is created. (The final assessment may be repeated). This course will take approximately 10-12 hours to complete. You can complete the course at your own pace – there is no time limit. The information provided within this course is based on Government advice and recommendations in place at the time of the course development. Where new recommendations are anticipated, these have been stated in the text. Please note this course is not intended to support a career in nutrition – degree level training is required for this.

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Diploma in Information Technology is one of our best selling and most popular course. The Diploma in Information Technology is organised into 6 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 48 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Contents Computer Fundamentals Computer Maintenance Computer Programming Computer Networking Basics IT Communication Internet Security Recommended Reading