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The Office Manager is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Office Manager consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Office Administration Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator Skills of an Effective Administrator 00:16:00 Module 03: Communication Skills Communication Skills 00:25:00 Module 04: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:25:00 Module 05: Organisational Skills Organisational Skills 01:16:00 Module 06: Conflict Management Conflict Management 00:15:00 Module 07: Stress Management Stress Management 00:17:00 Module 08: Time Management Time Management 00:38:00 Module 09: Professional Conduct and Ethics Professional Conduct and Ethics 00:08:00 Mock Exam Mock Exam - Office Manager 00:20:00 Final Exam Final Exam - Office Manager 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Do you wish to develop core project management skills and gain a broad understanding of how to implement Scrum and Agile methodology into all areas of a project? Then you've come to the right place. The Diploma in Agile Project Management course is a compact program, designed to teach the fundamental principles of Scrum and Diploma in Agile Project Management which will help you get required skills in this field. With this comprehensive training course, you'll also get 3 extra courses through which you'll learn about the Agile frame of mind, the Scrum product feedback cycle, planning, scrum roles monitoring, budgeting and control, and other key topics, taking you through advanced techniques and strategies. Along the way, you'll also develop core project management skills, from analytical thinking to negotiating and motivation. On completion, you will have the ability and expertise to adapt the Scrum framework to deliver successful projects of all sizes and scopes. No experience is needed to take this course, which is broken down into several manageable modules which will assist you to easily grasp each concept, from the fundamentals to the most advanced aspects.

Want to fully embrace and enjoy life, feeling that you are participating in full and that life is not simply passing you by? Want to be self-confident and feel empowered? Learn about simple habits and practices that will assist you in creating a life where you feel empowered, self-confident and full of positivity and joy. You feel balanced physically, mentally, emotionally and spiritually.

***Offer Ends Today*** Earn up to 40K as a 'DATA ANALYST' or Your 100% Money Back Do you know that entry-level data analysts earn an average of £40,000 annually, with the potential to quickly earn six figures with experience and expertise? Are you looking to join the high-demand field of data analytics and earn a handsome salary? Our Data Analyst Job Ready Program is here to guide you all the way until you get the job you want. Our Data Analyst Job Ready Program is your all-in-one solution to learn data analytics from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job in data analytics. By choosing our Data Analyst Job Ready Program, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from Training to Employment. Enrol Now and Kickstart Your Data Analytics Career. Don't miss this opportunity to transform your career with the Data Analyst Job Ready Program. With our comprehensive training, career support, and money-back guarantee, you're not just enrolling in a program; you're investing in a brighter future. Join us now and become a part of the next generation of data analysts! In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Data Analysts, so we can help you get the job you want. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Data Analyst Job Ready Program today and start your journey to becoming a successful Data Analyst! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Data Analyst Job Ready Program: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Data Analyst field. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Data analysts. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. 100% Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Courses we will provide once you enrol in the program: Course 01: Introduction to Data Analysis Course 02: Business and Data Analytics for Beginners Course 03: Data Analytics with Tableau Course 04: Quick Data Science Approach from Scratch Course 05: Learn MySQL from Scratch for Data Science and Analytics Course 06: SQL for Data Science, Data Analytics and Data Visualization Course 07: Statistics & Probability for Data Science & Machine Learning Course 08: Basic Google Data Studio Course 09: R Programming for Data Science Course 10: Python Data Science with Numpy, Pandas and Matplotlib Course 11: Complete Python Machine Learning & Data Science Fundamentals Course 12: 2021 Data Science & Machine Learning with R from A-Z Course 13: Microsoft Excel Complete Course Course 14: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 15: Data Center Training Essentials: General Introduction Course 16: Excel Data Analysis Course 17: Data Entry Administrator Training Course 18: SQL Masterclass: SQL For Data Analytics Course 19: Business Data Analysis Course 20: Master JavaScript with Data Visualization How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The Data Analyst Job Ready Program with Career Support & Money Back Guarantee is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Data and Business Intelligence Analyst Job Ready Program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 6 premium courses related to Web Development. These courses will teach you the knowledge and skills required to become a successful Data and Business Intelligence Analyst. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3: Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the finance industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in web development, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful Data and Business Intelligence Analyst career begins with us. CPD 1000 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Analyst Job Ready Program is perfect for: Beginners eager to break into the field of data analytics and get a job. Professionals looking to move their career towards data science. Individuals seeking a comprehensive understanding of data analysis tools and techniques. Those aiming for a career upgrade with advanced analytics skills. Anyone interested in gaining practical, job-ready skills in data analytics and machine learning. Career path This Data Analyst Job Ready Program will help you get a job in different roles, such as: Entry-Level Data Analyst: £25,000 - £35,000 Mid-Level Data Analyst: £35,000 - £60,000 Senior Data Analyst: £50,000 - £80,000 Data Scientist: £40,000 - £100,000 Data Analytics Manager: £60,000 - £100,000 Business Intelligence Analyst: £30,000 - £75,000 Machine Learning Engineer: £45,000 - £80,000 Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

This Professional Certificate Course in Digital Marketing Strategies provides a comprehensive overview of successful digital marketing strategies, including analyzing case studies to identify best practices. Participants will evaluate various digital marketing channels, address legal considerations, manage negative feedback, and emphasize customer engagement for effective digital marketing outcomes. After the successful completion of the course, you will be able to learn about the following: The key elements of a successful digital marketing strategy. Analyze case studies and examples of successful digital marketing strategies to identify common best practices and successful tactics. Evaluate the strengths and weaknesses of different digital marketing channels. Legal considerations in digital marketing. Dealing with negative reviews and comments. The importance of customer engagement and relationship management in digital marketing. This Professional Certificate Course in Digital Marketing Strategies provides a thorough insight into crafting successful strategies. Participants analyze case studies to identify best practices, evaluate diverse digital marketing channels, and explore legal considerations. The course also addresses managing negative feedback, emphasizing customer engagement, and relationship management in the digital marketing landscape.   This Professional Certificate Course in Digital Marketing Strategies provides a comprehensive exploration of successful strategies, analyzes case studies, and identifies best practices. Participants will evaluate digital marketing channels, navigate legal considerations, and learn effective approaches to managing negative reviews. The course emphasizes the significance of customer engagement and relationship management in achieving digital marketing success. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Digital Marketing Strategies Self-paced pre-recorded learning content on this topic. Digital Marketing Strategies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Marketing Professionals Business Owners and Entrepreneurs Digital Marketing Managers Communication and PR Specialists Advertising Executives Social Media Managers Individuals Seeking Career Advancement in Marketing Small Business Owners E-commerce Managers Marketing Students Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This qualification is designed for learners aged pre-16 and above who wish to develop skills and knowledge in Creative Crafts. This course has been designed to be as affordable for families as possible and it is entirely possible to complete this qualification with basic craft materials and equipment. A more comprehensive list of equipment is provided further down. A Level 1 Qualification gives you basic knowledge and skills and the ability to apply learning with guidance.  Other examples of Level 1 qualifications are GCSE’s at graded D-G or 3-1, NVQ’s and Key skills Level 1. This qualification if Ofqual approved and attracts 9 credits. The credits relate to the size of the qualification, with 10 hours of content equating to 1 credit. Click here to download the Level 1 Creative Craft Information Pack.pdf Our Open Day event gives a little more insight into how this course works as well as the course content and payment options: We don't impose any minimum or maximum ages on our learners as we recognise that every learner is an individual and is on their own unique learning journey. We believe, that their adult facilitator is the best person to judge whether a learner is ready for a particular course, but to enable you to make this decision we provide the first workbook, free for you to try. Level 1 Mixed Media Workbook 1 Fillable PDF.pdf We are also happy to advise you with this decision so do reach out to us if you would like our guidance on this. As part of your Induction pack, your learner will receive a free apron to use within their course, but aside from this we have designed the courses to utilise a few pieces of craft equipment and materials. The following is not an exhaustive list, but does highlight the main costs associated with the course. For further information or to ask any questions please feel free to reach out to us, in the assurance that you are speaking to another fellow home edder. Support can be found in our dedicated Facebook group where you will also have access to a free sample session (with the file section). Level 1 Mixed Media Group Learning Outcomes and Assessment Criteria The qualification is comprised of 3 mandatory units. A range of techniques can be used to evidence that the unit has been completed, including worksheets, video logs and sketchbooks. Qualification number (QN): 601/3360/0 Total qualification time (TQT): 90 Guided learning hours Credit Value: 9 Level: 1 Assessment Requirement: Internally assessed and externally moderated portfolio of evidence Unit 1 Explore a range of tools and equipment to support craft ideas Identify different materials to support craft ideas Explore the properties of available craft materials Explore basic craft techniques within the chosen area State safe working practices to be used when working with selected tools and materials Unit 2 Use different sources to explore craft ideas Use visual language to communicate craft ideas Discuss craft ideas with others Develop craft idea(s) in response to feedback Identify preferred craft idea giving reasons for choice List health and safety factors relevant to craft idea Unit 3 Plan for the production of final craft work Produce craft item(s) Present final craft item(s) Review the whole creative process Maintain a safe working environment

Immerse yourself in a literary voyage with our home-study English Literature IGCSE course. 📚 From poetry to prose, heighten your analytical and critique abilities while exploring your literary passions. Understand author intent with clarity, and enrich your reading experience through a comprehensive understanding of literary techniques, form, vocabulary and imagery. Secure a solid foundation for A-Level study and improve your analytical skills across various subjects with our IGCSE English Literature course.  An IGCSE qualification is a prized educational standard in the UK, making it a commonly pursued credential for learners aged 16. English language serves as an inspiration and motivation tool, challenging us in numerous ways. This IGCSE Qualification course empowers you to read, understand and analyse various text forms, and write with clarity and precision.  Designed according to the latest specifications, our IGCSE English Literature course maximises your chances of success. Starting with a clear induction and well-structured assignments, we ensure you develop the skills and knowledge necessary to excel in your exam. With our course, IGCSEs truly are Qualifications that count. Your benefits include: A newly developed course that aligns with the latest specifications, packed with dynamic and engaging content 📖 Access to our partnership exam centres ensuring a guaranteed exam venue 🏢 Fast track option available for 2022 exams 🚀 Unlimited tutor support, helping you devise a study plan and providing continuous support 🎓 Exam pass guarantee (If you don’t pass the first time, we’ll support you to the next exam) 🎯 Delve into your love for poetry and prose while honing your analytical and critique skills! About the awarding body Awarding body: Edexcel Our course code: X802 Qualification code: 1ET0 As the UK's largest awarding body, Edexcel has been nurturing success through learning in academic and vocational qualifications for nearly two decades, both domestically and abroad.  Study Hours ⏱️ Allocate between 120 to 150 hours for study time, and additional time for completing assignments. Study Method 👩‍🏫 Our course is delivered via our interactive online learning platform. Fear not if you prefer print, as the learning materials are available for printing. Learning resources span various media including videos, quizzes, and interactive activities. Course Duration 📆 You can enrol today, with the course officially starting on 01/09/21. Prior to this date, you will receive your MyOxbridge login credentials, but access to learning materials is restricted until the official start date. Enjoy unlimited tutor support for two years from your course start date. Assessment 📋 Enrol now for Summer 2022 examinations.  Complete two standard IGCSE written exams, with: Paper 1 – 1 hour 45 minutes – 50% of marks Paper 2 – 2 hours 15 minutes – 50% of marks We offer a guaranteed exam space in one of our nationwide exam centres. During your course, complete one introductory assignment and nine assignments. Although these do not contribute to your final grade, they give you an opportunity to submit work to your tutor for marking and feedback, helping gauge your progress. Course Outcomes 👩‍🎓 Upon successful course completion, earn an IGCSE in English Literature, issued by Edexcel. We've chosen this syllabus (1ET0) for its suitability to distance learning. Additional Information ℹ️ Difficulty - Level 2 Entry requirements - No formal entry requirements, but an intermediate ability to read and write English is recommended. Course Content 📘 Explore literary masterpieces such as J.B Priestley's "An Inspector Calls", Shakespeare's "Romeo and Juliet", and John Steinbeck's "Of Mice and Men". Engage with a rich anthology of poetry from renowned poets like Rudyard Kipling, D.H Lawrence, Shakespeare, and more. This course promises a comprehensive literary journey, sharpening your analytical skills and enhancing your understanding of English literature.

Unleash the power of English Language to inspire, motivate, and challenge your world view. Embark on our IGCSE English Language course, devised to boost your capability to read, engage with and critically analyse a spectrum of texts. Dive deep into the 20th and 21st-century textual influences and understand how writers impact their readers. Gain proficiency in crafting clear, concise and compelling narratives across diverse styles and text formats, including letters, reports, and interviews. Aiming for accessibility, our course offers a stimulating learning experience suitable for all learners. An English Language IGCSE qualification is a valuable asset across various career paths, given the essential role of written and verbal communication in human connections and comprehension. IGCSEs are a revered qualification in the UK and globally, serving as a significant educational stepping stone for school-leavers. This self-paced, online course adheres to the latest CAIE IGCSE English Language syllabus, allowing you to learn at your leisure and convenience. With unlimited tutor support, a clear induction, and meticulously structured assignments, you'll acquire the knowledge and skills required to excel in the exam. For those undertaking final exams in the UK, we guarantee access to one of our exam centres. Your enrolment includes: Dynamic content based on the latest course specification Fast track option for 2022 exams Access to our partnered exam centres (guaranteed exam venue) Unlimited tutor support, including study plan assistance Exam pass assurance (support until you pass) English Language is a vital skill for careers requiring comprehensive English proficiency and effective written and verbal communication.  About the awarding body Awarding body: CAIE Our course code: X803 Qualification code: 0990 Cambridge Assessment International Education is the world's leading provider of international education programmes and assessments, reaching over 8 million learners in more than 170 countries. ⏱ Study Hours Anticipate between 120 and 150 hours of study time, plus additional time for assignment completion. 👩‍🏫 Study Method Our interactive online learning platform offers diverse media resources, including videos, quizzes, and activities. Materials can be printed for those who prefer physical copies. 📆 Course Duration Enrolment is open, with the course commencing on 01/09/21. You'll receive logins to MyOxbridge before the start date, with access to learning materials and two years of unlimited tutor support from the official start. 📋 Assessment Enrolment for Summer 2022 examinations is now open. Two GCSE standard written exams are required: Paper 1: Reading: 2 hours, 80 marks, 50% of IGCSE. This exam includes structured and extended writing questions based on three reading texts. Paper 2: Writing: 2 hours, 80 marks, 50% of IGCSE. This exam involves extended writing questions and a composition task. Guaranteed exam space in one of our UK exam centres is provided. Assignments throughout the course aid your progress, with tutor feedback provided, though these do not contribute towards your final grade. There is no coursework required. 👩‍🎓 Course Outcomes Successful completion results in a GCSE in English Language, issued by CAIE. We've selected syllabus (0990) as it is best suited to distance learning. ℹ️ Additional Information Difficulty - Level 2 Entry requirements - A strong command of both spoken and written English is assumed. The course includes reading and analysing texts from the 19th, 20th and 21st centuries. Therefore, this course may not be suitable for non-native English speakers. If in doubt, reach out for guidance. Course Content Explore persuasive and descriptive texts, delve into discursive and narrative texts, and unravel argumentative texts. Strengthen your comprehension and summary skills while examining classic works, such as Mary Shelley's 'Frankenstein', Leo Tolstoy's 'Anna Karenina' and George Orwell's '1984'. Develop your critical reading, evidence-based answering, note-taking, and paraphrasing skills. Deconstruct news articles, identify author bias, recognise linguistic devices, and express your thoughts and ideas fluently.

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Register on the Corporate & Strategic Communication Skills for Managers today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Corporate & Strategic Communication Skills for Managers is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Corporate & Strategic Communication Skills for Managers Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Corporate & Strategic Communication Skills for Managers, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:04:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills Required in Corporate Communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other Reasons for Communication Failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is Required 00:04:00 Why Communication Strategy is Required 00:03:00 Information We Need Before Making Strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to Prepare for Group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to Handle Angry Peoples 00:06:00 Keys to Deal with Denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Corporate & Strategic Communication Skills for Managers 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.