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Blue CSCS Card NVQ Level 2 Craft This qualification provides you with the opportunity to showcase their knowledge, skills and understanding in their chosen craft. You will have the relevant experience in one of the trade specific areas. You will work in one of the following areas: Trowel Occupations (Bricklayer) Building Maintenance Painting and Decorating Wall and Floor Tiling Stone Masonry Wood Occupations (site Carpentry) Plastering Roofing Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.

Blue CSCS Card NVQ Level 2 Craft This qualification provides you with the opportunity to showcase their knowledge, skills and understanding in their chosen craft. You will have the relevant experience in one of the trade specific areas. You will work in one of the following areas: Trowel Occupations (Bricklayer) Painting and Decorating Wall and Floor Tiling Stone Masonry Site Carpentry Plastering Roofing Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will get to decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion, and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be applied for. To download our PDF for this course then please click here.

The ACTIVE Coaching® system provides powerful, effective coaching to un-lock employee potential, improve motivation as well as build self-confidence.

Leading People through Change: In-House Training Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Leading People through Change (In-Person) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Getting Started Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications Summary and Next Steps

Course Information Join our comprehensive three-day programme designed as an invaluable external training opportunity for auditors, audit programme managers, and individuals subject to audits. This course is tailored to foster a deep understanding and cultivate essential skills for auditing the validation of computer systems intended for GxP environments (GLP, GCP, GMP, GDP, GPvP). Commencing with an overview of regulatory prerequisites and the system life cycle, the course swiftly transitions to focus on the pragmatic aspects of auditing computer system validation. Experience a blend of presentations, interactive discussions, and immersive practical workshops throughout the duration of the course. Delegates will benefit from practical examples of how to understand the framework of applicable regulations and guidance. Apply risk management techniques to audit planning Plan and conduct computerised system audits Assess system validation documentation to verify compliance Evaluate data integrity and security issues Prepare for regulatory inspection. The course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Understand the vulnerabilities of computerised systems Learn how to create a compliance checklist Link system development with good business practice. Is this course for you? Auditors Audit programme managers Individuals subject to audits. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome and Introductions 09:45 Why We Validate and Regulatory Trends 10:30 Break 10:45 Audit Overview, High Level Process and Scheduling 11:30 System Lifecycle 12:30 Lunch 13:15 Exercise 1 - Audit Scheduling 14:45 Exercise 1 - Feedback 15:15 Break 15:30 Validation Deliverables 16:30 Risk Assessments 17:30 Close of Day 1 Day 2 09:00 Supplier Assessment 10:30 Break 10:45 Exercise 2 - Planning a Supplier Audit 12:00 Exercise 2 - Feedback 12:30 Lunch 13:15 Exercise 3 - Auditing a Computerised System Validation Package 15:30 Break 15:45 Exercise 3 - Feedback 16:30 Change Control 17:15 Close of Day Day 3 09:00 Infrastructure Qualification 09:45 Maintaining a Validated State - Operational Processes 11:00 Break 11:15 Exercise 4 - Auditing Systems in Operational Use 12:45 Lunch 13:30 Exercise 4 - Feedback 14:15 Exercise 5 - Auditing Trail Review 15:30 Break 15:45 Exercise 5 - Feedback 16:15 Course Objectives Summary and Any Additional Questions 16:45 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop

Emotional Intelligence Training

Restorative Interventions in Schools A “Restorative Solution” is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to “make up” for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur. Course Category Behaviour and Relationships Teaching and Learning Description Restorative Interventions in Schools A “Restorative Solution” is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to “make up” for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur. Also Available on line– self paced learning… give it a try! Testimonials ‘Interesting. A different approach. Another ‘weapon’ in the armoury. Will try to use.’ ‘Made me think how I can approach confrontations differently. Useful, reminded me where my focus should be and that things will be difficult at times, but that’s no excuse to stay in the comfort zone!’ ‘Excellent day. Lots of ideas to take away and use on a daily basis. Thanks.’ ‘Nice to do some work on behaviour without sanctions and restraints in mind’ Learning Objectives To introduce participants to Restorative Interventions To develop understanding of value and role in developing inclusive practice of Restorative Interventions To develop and practise Restorative Intervention skills processes Opportunity to reflect on professional practice Mutual support established with other ‘front line’ practitioners Who Is It For ? Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Course Content This can be introduced in one day or as a workshop but is better offered over a series of sessions. The course answers the questions: What should we do if rewards and punishments do not work? Can we find an alternative process to recommending permanent exclusion or special unit or school placement? Struggling with a child for whom praise and sanctions seem ineffective? Want to develop a more restorative school or team? I need a process which works with relationships not just behaviour. What will work for our relationships policy? This day’s training will enable participants to facilitate Short Restorative Conferences, and will suggest ways of working with young people and others that will help to repair broken relationships, and challenge some difficult behaviour. Including all those affected by an incident in its resolution is a powerful way of producing significant improvements in behaviour. We will cover: What are restorative solutions? Background and detailed teaching of processes Inclusion values underpinning this work Processes modelled and opportunities to try process out Practical setting up of restorative conferences Stories and outcomes

MySQL server admins training course description This MySQL Server administration course is designed for MySQL Server administrators who have a basic understanding of a MySQL database and a good working knowledge of SQL commands. The course provides an understanding of MySQL Architecture and practical experience in setting up, configuring and maintaining a MySQL server, backing up and recovering data and optimising query performance. This MySQL Server administration course also covers MySQL replication and its role in high availability and scalability. What will you learn Use MySQL Workbench. Install and configure a MySQL Server . Administer and tune a MySQL server. Configure log files and interpret error messages.. Secure the Server. Administer a replication topology. MySQL server admin training course details Who will benefit: Database administrators, Database developers and Technical consultants. Prerequisites: Introduction to MySQL Duration 5 days MySQL server admin training course contents Introduction to Oracle Application Express APEX concepts APEX main components Workspaces, database applications and websheet applications Creating a workspace The Workspace Administrator Upgrading APEX Logging into APEX Running an application SWL Workshop Use APEX to browse, create and modify objects Process ad hoc SQL statements Manage scripts in APEX Create, run and save SQL queries Build a database application Application components Create an application Create an application from a spreadsheet Create reports Create reports using wizards Edit report attributes Add links to reports Create a link to a printer-friendly version of a report Save and print reports in different formats Using files Uploading images Creating cascading stylesheet files Uploading static files Adding an Image as an application logo Adding a reference to a Javascript file Pages and regions Web form behaviour in APEX Create a form based on a table Create a form based on a procedure Create a form with a report Create a tabular form Format a form Locking in APEX forms Creating lists of values Overview of application express shared Components Dynamic and static lists of values Create a dynamic list of values Create a static list of values Use a list of values to control data in a report Create a cascading list of values Items and buttons Understand the different Types of items Create items Understand and edit item attributes Use Javascript with item Manipulate items in tabular forms Add dynamic items to a report Create and edit buttons Page Processing Page rendering and page processing Create computations Validate input data Process Data Understand application branching Create conditional branches Shared components Overview of application express navigation components Manage parent and standard tabs Create navigation bar entries Create and use lists and list items Manage breadcrumbs Create shortcuts Shared component subscription User interface defaults Display dynamic content Filter reports with dynamic queries Create charts with a wizard Format charts Create calendars Add links to calendars Create hierarchical trees State and debugging Understand session state Set a session state value Clear the session state Review the session state Review the messages in debug mode Enabling feedback Managing feedback and team development Themes and templates Switch to a different theme View existing templates Understand and manage templates Create a new template Add references to cascading stylesheet and Javascript files Dynamic actions and plug-in components Identify plug-in components and their types Plug In a component Create dynamic actions Use a plug-in in a dynamic action Building website applications Websheet applications and their components Create a websheet application Enable SQL and PL/SQL in a websheet application Add sections and pages to a websheet application Add links on a websheet page Add a data grid to a websheet application Create SQL reports ion websheet applications Add annotations to a websheet application Implementing security Authentication and authorization Provide an authentication scheme Create an authorization scheme using access control Enable and configure session state protection Deploy an appliction Define supporting objects Package an application Export an application Import an application Install supporting objects Administer Apex workspaces Manage workspaces and users Request a schema or storage Purge session state Monitor developer activity log Monitor workspace activity View activity reports Import a workspace Utility programs Import and export data Generate DDL statements View objects reports

Target Audience This course is ideal for professionals leading diverse groups toward shared goals, regardless of their formal authority. Note that it is logically paired to Delivering Impactful Training - attend both for a total facilitation and training delivery uplift. Duration 1 Day Course Overview This course enables professionals to lead groups through complexity and toward shared understanding and meaningful outcomes. Participants will learn how to create clarity, build connection, and achieve consensus in real time — without needing to control the outcome. Participants will explore how to open a session with intention, maintain direction and momentum; all whilst navigating moments of their cohort’s discomfort or divergence constructively. Activities focus on real-time practice and the open sharing of feedback and ideas, culminating in individuals planning immediate and tangible actions to strengthen their own unique approach as a facilitator. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Course Objectives Design facilitation experiences that align to a clear purpose, participant needs, and group context Demonstrate key facilitation behaviours that foster psychological safety, participation, and group insight Adapt facilitation approaches in response to emergent group dynamics and energy shifts Evaluate facilitation presence and impact, and commit to continued development. High-Level Topics Preparing to Facilitate Cultivating Flow & Alignment Navigating Group Dynamics Growing as Facilitator